Ninja blenders

108 reports to CPSC, the latest made Sep 17, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

108reports to CPSC
Sep 17, 2026the latest report was made
May 8, 2012the earliest
69with the company’s comments

Brand: Ninja
Makers: SharkNinja Operating LLC and Euro-Pro Operating LLCMakers, importers or sellers, as the reports name them
Product: BlendersElectricCPSC’s product type: Electric Blenders (code 215), in Kitchen: Appliances

Other ways the reports write the brand (27)

“Ninja Kitchen”, “Ninja Professional Blender (BL660)”, “Ninja (SharkNinja)”, “Ninja BL660”, “Ninja BL660 BlendeR”, “Ninja Blender”, “Ninja Foodi Power Blender”, “Ninja Master Prep”, “Ninja Master Prep Profession”, “Ninja Mega Kitchen System”, “Ninja Pofessional”, “Ninja Porfessional Blender”, “Ninja Pro System 1100”, “Ninja Professional 900 watts”, “Ninja Professional Blender”, “Ninja Professional Blender 1000”, “Ninja Professional Blender 1000Watt”, “Ninja Professional Blender 900 watts”, “Ninja Professional Kitchen Center”, “Ninja Shushie Pro FS301”, “Ninja Smart Torque”, “Ninja blender professional”, “Ninja food blender”, “Ninja professional”, “Ninja professional 1000”, “Ninja pulse” and “ninja kitchen system 1100 ks1100”

By month

4 reports from October 2025 to September 2026; the most in September 2026, 1. 104 earlier reports, since May 2012, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
September 2026	1
May 2026	1
February 2026	1
January 2026	1
September 2025	2
May 2025	2
March 2025	1
February 2025	1
December 2024	1
November 2024	2
October 2024	1
September 2024	1
June 2024	1
May 2024	1
April 2024	1
January 2024	1
October 2023	1
August 2023	1
December 2022	1
October 2022	3
August 2022	1
July 2022	1
June 2022	1
May 2022	1
December 2021	1
October 2021	1
July 2021	2
May 2021	1
April 2021	1
December 2020	1
November 2020	1
May 2020	2
January 2020	2
November 2019	1
September 2019	1
August 2019	1
July 2019	1
March 2019	2
December 2018	1
October 2018	1
August 2018	1
February 2018	1
December 2017	1
November 2017	2
October 2017	1
August 2017	1
July 2017	2
May 2017	1
March 2017	1
January 2017	3
November 2016	1
July 2016	1
May 2016	2
April 2016	1
March 2016	2
January 2016	1
December 2015	1
November 2015	21
October 2015	1
May 2015	1
February 2015	1
January 2015	1
September 2014	1
July 2014	1
June 2014	1
February 2014	1
January 2014	1
May 2013	1
March 2013	1
February 2013	1
November 2012	1
October 2012	1
May 2012	1

How badly anyone was hurt

Hospital admission 4 CPSC: Injury, Hospital Admission
Emergency room 31 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 8 CPSC: Injury, Seen by Medical Professional
First aid 30 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 6 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 2 CPSC: Injury, Level of care not known
No one hurt 26 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Sep 17, 2026, sent to the company Sep 22, 2026, published by CPSC Oct 6, 2026

The product, in the report: Ninja Auto IQ Nutri Blender Pro, black, 18-20 inches tall, 8 inches wide

I reported that I purchased the Ninja Auto IQ Nutri Blender Pro on August 19th from Kohl’s (receipt attached). I used the blender once about ten days later and then not again after. At that time, when I made two smoothies, I noticed a burning smell but I thought that it was because the blender was new. I read the manual before I used the blender and followed instructions. I placed the Ninja on my counter where it was not near any other small appliances or anything electrical. I also do not keep any kitchen appliances plugged in when it is not in use. On September 10th, the Ninja combusted by itself without any source of power or anything flammable near it. It was not powered on, and no one was even in the kitchen when the Ninja started to combust. It burst into flames at which time my daughter put on oven mitts, picked up the Ninja, tossed it on a metal grill on top of our stove, and then threw it outside. That combustion ruined part of our counter, singed the immediate surrounding area, and blackened our kitchen ceiling. Thankfully we were home mid-afternoon! I can’t even imagine what this combustion could have caused had we not been home. It could have very well burned our house down. Needless to say, I needed to report this and request you to investigate this product. The burnt remains are still stuck on the metal grill, melted on it. You can certainly take it, if needed.

Model
BN401
Bought from
Kohl’s
Bought
Aug 19, 2026
Where
Silver Spring, Maryland: Home/Apartment/Condominium
Who was involved
Age 29, Female
The reporter’s relation to them
My Child
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20260917-A318B-2147309742. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made May 11, 2026, sent to the company May 14, 2026, published by CPSC May 29, 2026

The product, in the report: Ninja blender BN701

Ninja blender overheated and tip of top part of blade middle piece burned my finger tip when I touched it.

Model
BN701
Serial number
J11U3022KA9
Bought from
Farm and Fleet
Bought
May 30, 2024, about then
Where
Eau Claire, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 43, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20260511-9E307-2147319511. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 19, 2026, sent to the company Mar 12, 2026, published by CPSC Mar 26, 2026

The product, in the report: Single serve blender

(02/17/2026) Particles of plastic and metal were found in the consumer’s protein shakes. The consumer stated that the plastic gasket at the top of the blade unit is deteriorating.
The consumer will take pictures of the plastic pieces that were found after draining the shakes out of the blender.

Model
BL770W30
Where
Spanish Fork, Utah: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20260219-2372E-5908409. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 18, 2026, sent to the company Jan 21, 2026, published by CPSC Feb 10, 2026

The product, in the report: Ninja Blender Series

Product description
Personal blender with removable blade assembly. Blade does not lock or secure properly into the container.
What happened
On first use immediately after unboxing, while demonstrating pouring contents out of the container, the blade assembly unexpectedly detached and fell out.
Injury description
The blade fell onto my upper leg, causing a deep laceration with heavy bleeding. The injury required immediate self-care to stop bleeding. No misuse occurred.
Additional incident (important)
After the initial injury, the blade assembly detached again during a later pour, spilling contents and confirming the defect was repeatable.
Why its dangerous
A blade that can detach under gravity during normal pouring presents a serious laceration and life-threatening bleeding risk. This product should not be sold in its current design.
Outcome
Product has been discarded due to safety risk.
An earlier incident occurred on a prior date that I cannot recall, during which the same blade detachment caused injury. The date provided reflects the second occurrence.

Model
BL610
Serial number
S02Z3011A7Q5
Bought from
Target
Bought
Nov 6, 2025, about then
Where
palm bay, Florida: Home/Apartment/Condominium
Who was involved
Age 35, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20260118-A0D8E-2147324426. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 28, 2025, sent to the company Oct 1, 2025, published by CPSC Nov 26, 2025

The product, in the report: The product is a Ninja Professional Blender purchased from Costco approximately [30 days before the incident]. It is a countertop kitchen blender with a large clear plastic pitcher (approximately 72 oz capacity), black base housing with electronic controls, and a removable stacked blade assembly. The unit is designed for making smoothies, crushing ice, and blending fruit or vegetables. The blender came with a black plastic lid with a pour spout and locking mechanism. The blade assembly is a vertical multi-blade shaft that fits inside the pitcher. The base is rectangular, black in color, with Ninja branding in silver on the front. The blender was sold in Costco’s kitchen appliance section as a standard household blender intended for daily consumer use.

While making a small fruit smoothie in a Ninja blender purchased from Costco, the product violently failed during normal use. The blade assembly suddenly ejected from the container with explosive force. The loud noise was so strong that it caused ear pain, and the smoothie contents sprayed across the kitchen, covering walls, counters, and floors.
The blender was being used properly with fruit, ice, and liquid, nothing unusual or outside of normal use. In fact, I have blended much harsher items in the past (such as frozen bananas) without issue, so there is no reason this smoothie should have caused such a catastrophic failure. The unit was operated by an adult following normal instructions.
The flying blade scratched my kitchen floors, and the splattered contents permanently stained my walls and wood surfaces, leaving damage that will require resurfacing and repainting.
Although I was fortunate not to be physically struck, the blade assembly launched out at high speed directly toward the area where I was standing. It could easily have cut my hands, face, or even my neck and caused life-threatening injury. The sudden blast was loud enough to cause temporary ear discomfort. The incident created significant property damage and could have easily resulted in hospitalization or worse had the blade struck me.
The product has since been returned to Costco, which issued a refund and documented the incident, but this dangerous malfunction needs to be formally reported for consumer safety.

Model
NINJA Smoothie IQ Blender
UPC
Unknown
Serial number
Returned to Costco, serial number unavailable
Bought from
Costco
Bought
Aug 25, 2025, about then
Where
Portland, Oregon: Home/Apartment/Condominium
Who was involved
Age 21, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20250928-E21BE-2147327475. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Sep 13, 2025, sent to the company Sep 17, 2025, published by CPSC Oct 1, 2025

The product, in the report: Ninja Blast Portable Blender

This is what I have typed up to email to attorneys. Can you tell me if this is good or not? On Tuesday evening, my 10-year-old nonverbal son with Down Syndrome and Autism nearly severed his fingers with a Ninja Blast portable blender. I had bought it a year ago to make smoothies for my mother after her stroke, but she passed away before I had a chance to even use it. My kitchen is under renovation, so my appliances are all out of their normal place. This blender hasn’t been out of the cabinet in a year, so when my son saw it, I assume it caught his interest, being new to him. I was preparing his evening medication with him standing beside me, and within an instant, he had picked up the blender and simultaneously turned on the blades with his hand inside. It happened so fast I couldn’t even register what was happening. To my knowledge, it hadn’t even been charged in the past year as it has been stored away in the cabinet. It did not have the lid on, so I also did not understand how the motor could turn on. Seven extremely traumatic hours later, two ER sedations and stitches, I arrived back home at 3am and crawled into bed to try to make sense of what happened. In my research, I discovered that this particular model lacks a safety latch to prevent the blades from turning on when the lid is open. Every blender and Ninja I have ever owned did. I am absolutely devastated that this happened to my son. He has endured so much in his life...being born with Down Syndrome and a heart condition, being adopted from China at 3, heart repair resulting in pulmonary hypertension at 4, epilepsy, leukemia at 7, which he fought bravely and is now in remission. He already has so much medical trauma that it is almost impossible to even succeed at basic well-child care for him. This should have never happened.

Model
CL155AGY
Serial number
J11U3083U2U7
Bought from
Sam’s Club
Bought
Aug 5, 2024
Where
Abingdon, Virginia: Home/Apartment/Condominium
Who was involved
Age 10, Male
The reporter’s relation to them
My Child
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

CPSC report 20250913-C031A-2147327857. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 16, 2025, sent to the company May 22, 2025, published by CPSC Jun 6, 2025

The product, in the report: Ninja Blender professional 1000W BL610 30 120V- 60 Hz 1000W

Ninja Professional 1000W bender exploded when making a smoothie with Milk and Frozen fruit. My 14yo daughter was running the unit. It was being used on the counter. She was luckily standing off to the side, as the flying metal ( one blade from the shaft) and a large plastic shard (approx 2.5 in x 1.5) from the side of the container were found across the room. Had she been standing different she would have been impaled.

Model
BL610 30 120V- 60 Hz 1000W
UPC
none located
Serial number
none located
Where
Maumee, Ohio: Home/Apartment/Condominium
Who was involved
Age 14, Female
The reporter’s relation to them
My Child
As this report names them
Brand Ninja Kitchen, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20250516-F0A1C-2147331270. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 10, 2025, sent to the company May 13, 2025, published by CPSC May 28, 2025

The product, in the report: Ninja Slushie frozen drink and milkshake maker. It is an 88oz capacity. It is 17”x13”x6” in dimension. it is a consumer countertop appliance. As per the manufacturer - Ninja SLUSHI, a high-performance slush machine that requires no ice! Featuring exclusive RapidChill Technology, it freezes liquids evenly for smooth, flavorful results every time. With five preset settings, you can customize the thickness and texture of your drink, from light and sippable to thick and spoon-worthy. The large 88-oz. capacity makes 7+ servings per batch, perfect for entertaining, while its 12-hour temperature retention keeps drinks icy cold. Cleanup is effortless with dishwasher-safe parts and a built-in rinse cycle. Elevate your refreshment game with the ultimate frozen drink maker!

I discovered mold growing in a seam of a frozen drink machine I purchased. The mold grows due to a design flaw in the tank which traps any liquid. According to the manufacturer, Ninja, this machine is approved for use of milk products as well. Bacteria and mold grows in the seams of the tank. Cleaning is not possible by the way it is designed and built. This is a serious health concern. The machine is made by Ninja. The machine is the Ninja Slushie model FS301. I have called Ninja customer service and they do not consider it to be a warranty issue. They will not sell a replacement. They take no responsibility for the flaw. This is a health issue and risk of serious injury could occur. Please do something to help us consumers as the company, Ninja is refusing to do do anything to correct the problem or compensate those affected.

Model
FS301
Serial number
U20UY9L2J5H0
Bought from
https://www.ninjakitchen.com
Bought
Oct 25, 2024
Where
Davison, Michigan: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Ninja Shushie Pro FS301, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20250510-7644D-2147331407. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Mar 11, 2025, sent to the company Mar 17, 2025, published by CPSC Mar 31, 2025

The product, in the report: Ninja Professional Blender with Auto IQ - 1400watt

First use of Ninja Professional Blender to blend iced beverage. I was pouring blended beverage into cup after blending. The blade slid out and sliced finger requiring multiple stitches.

Model
5883930
Bought from
Costco
Bought
Mar 9, 2025
Where
Davidson, North Carolina: Home/Apartment/Condominium
Who was involved
Age 37, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

CPSC report 20250311-C508B-2147332633. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Feb 16, 2025, sent to the company Feb 20, 2025, published by CPSC Mar 6, 2025

The product, in the report: Ninja Blender, Food Processor, Blender for-Smoothies, Includes Pitcher, Smoothie Cup, and 8-Cup Bowl, Salsa, Dough, Shakes, Slush, and Frozen Drinks, Mega Kitchen System, 120 Volts, Black, BL770AMZ The blade from the food processor is what injured me.

I had my big toe tendon on my right foot severed by the Ninja BL770’s blade assembly when the pitcher was being taken off of a shelf. The blade does not lock in place and landed on my foot, cutting down to my bone.

Model
BL770AMZ
UPC
622356582711
Bought from
Amazon
Bought
Dec 17, 2024
Where
PULLMAN, Washington: Home/Apartment/Condominium
Who was involved
Age 31, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Hospital Admission

CPSC report 20250216-694BA-2147333141. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 12, 2024, sent to the company Dec 18, 2024, published by CPSC Jan 8, 2025

The product, in the report: Ninja SLUSHi Professional Frozen Drink Maker Model: FS301 Product Details NO ICE NEEDED: RapidChill Technology freezes liquid evenly for perfect icy treats. SUPERIOR FROZEN DRINK EXPERIENCE: Turn liquids into smooth, flavorful frozen drinks. 5 PRESET SETTINGS: Automated programs give you tailored temperature settings. TEMPERATURE CONTROL: Customize whether the output is thicker or thinner than preset. HASSLE-FREE CLEANUP: Easy to clean with dishwasher-safe parts and Rinse Cycle. HACK SUGAR-FREE RECIPES: Add recommended sugar substitutes to ensure perfect slushing. Amperage 2.4 amps Color Artic Blue and Gray Cord Length 60 in Product Dimensions 16.28 in L x 6.52 in W x 16.92 in H Wattage 200 watts Warranty (years) 1 Year Voltage 120 volts Weight 24.25 lbs

I purchased a Ninja Slushi machine in August 2024 and have used it approximately 10 times over five months. After each use, I have cleaned the machine thoroughly using multiple methods, including:
Running it through the dishwasher, Soaking it with vinegar and dish soap, and Using a sink hose and [REDACTED] to reach difficult areas.
Despite these efforts, mold and bacteria persistently grow inside the back of the vessel, a critical area that interacts with drinks. This defect poses a significant health hazard as the contaminated liquid is ingested by consumers.
I am allergic to mold, and this design flaw has placed my health at risk. The inability to clean this area effectively makes the product unsafe for its intended use.
Steps Taken to Resolve the Issue: I contacted Ninja Kitchen customer support and was informed this issue was due to “normal wear and tear.” However, this explanation ignores the apparent design flaw that prevents proper cleaning of the product.
Harm or Potential Harm: While I have not yet experienced severe health issues, ingesting mold and bacteria could lead to serious harm, especially for individuals like me with mold allergies.
Requested Resolution: I believe this product needs a redesign to ensure it can be cleaned effectively and safely. I also recommend the company issue warnings to consumers and consider a recall if this defect is widespread (which is seems like it is, just look it up on [REDACTED].. vessel bacteria / mold ninja slushi). I’m not the only one with this issue.

Model
FS301
Serial number
Q15UY9L1Z3H2
Bought from
https://www.ninjakitchen.com/products/ninja-slushi
Bought
Aug 27, 2024
Where
Parlin, New Jersey: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20241212-DE7F3-2147334650. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 27, 2024, sent to the company Nov 29, 2024, published by CPSC Dec 13, 2024

The product, in the report: Ninja total texture blender

Ninja blender leaking rust and debris into mixing cup.

Model
Ss150
Serial number
X16S3096H4J7
Bought from
Walmart, Ohio
Bought
Jan 4, 2024, about then
Where
North Canton, Ohio: Home/Apartment/Condominium
Who was involved
Age 45, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20241127-DA172-2147335002. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 10, 2024, sent to the company Nov 14, 2024, published by CPSC Nov 29, 2024

The product, in the report: Ninja Smoothie IQ blender

First time using a new blender (Ninja Smoothie IQ blender) and during cleanup, I placed the plastic carafe, lid and blade stack in soapy water. Reached into the water to grab a piece to hand clean and instantly received a laceration to my right middle finger. it was severe enough that I had to get medical attention and stitches. Looking at the blades upon returning home, determined they were very sharp - especially compared to the blades on a 35-year old [REDACTED] blender that it replaced. Not sure that these blades - that are not attached to any structure of the blender are safe for use by the public. Handling these blades to wash them - can and will cause further lacerations. I plan on returning this blender to the retailer (Costco) since i do not feel safe around this product.
0

Model
Ninja SmoothieIQ Blender Model CO750B
UPC
6-22356-64054-1
Serial number
Q05U3011A1S8
Bought from
Costco, Idaho
Bought
Sep 10, 2024
Where
MERIDIAN, Idaho: Home/Apartment/Condominium
Who was involved
Age 59, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20241110-4C747-2147335425. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 2, 2024, sent to the company Oct 3, 2024, published by CPSC Oct 18, 2024

The product, in the report: Ninja Blast Blender, Black, Model #BC151

The charging port and the USB-C charging cord (original cord provided) of my Ninja Blast Blender model BC151BK burned/melted while charging my blender. I had used the provided USB-C, plugged into a block, it can take 2 hours to charge so I plugged it in as I left for work. When I returned there was black charred pieces on the counter, flame burns at the USB-C port and the charging cord itself was melted down approximately 1/4 inch. Thankfully it stopped there, and it was on a solid counter and the various mail, recipe cards were about 5 inches away. There is no doubt my house would have burned down.

Model
BC151BK
Serial number
R13S3083K4R1
Bought from
Meijer-DeWitt Michigan
Bought
Sep 21, 2024
Where
DeWitt, Michigan: Home/Apartment/Condominium
Who was involved
Age 58, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20241002-13E37-2147336196. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 13, 2024, sent to the company Oct 16, 2024, published by CPSC Oct 30, 2024

The product, in the report: Ninja NJ 200 30 with three blade mixing attachment.

The mixer leaked small quantity of black lubricant to food elements being blended, causing contamination. The leak was noted before foods were consumed.

Model
NJ200 30
UPC
NA
Serial number
3181976
Where
Coral Springs, Florida: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20240913-94EF9-2147336549. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jun 20, 2024, sent to the company Jun 26, 2024, published by CPSC Jul 11, 2024

The product, in the report: Ninja Foodi Smoothie Bowl Maker and Nutrient Extractor* 1200WP 4 Auto-iQ

The blender does not include any directions whatsoever on cleaning the rubber gasket around the blade. I have been following all the directions in the manual and couldnt understand why an awful smell was coming from the blade. After searching online I found that people are having to use crochet hooks to remove the gasket to clean them. Mine is covered in mold and has to be thrown away. Ninjas solution is for consumers to purchase a whole new blade that will include a new gasket at a total cost of almost half the blender as its not covered under warranty even though this is a defect in design. Directions need to be included on how this should be cleaned after every use and a tool should be provided in the box to do so. This is a serious health hazard. Third party companies are having to step in to help consumers solve this problem in order to keep their unit working in a healthy manner. If this unit was used in a commercial setting without being cleaned properly I can only imagine the problems it would cause.

Model
SS101
UPC
622356566582
Bought from
Target
Bought
Nov 21, 2023
Where
United States: Home/Apartment/Condominium
Who was involved
Age 18, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20240620-CC6D2-2147338503. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made May 22, 2024, sent to the company May 28, 2024, published by CPSC Jun 11, 2024

The product, in the report: Ninja Series 30 Blender

Ninja blender blades popped out of box and were unsecured and cut my hand which required 6 stitches and caused severe nerve damage.

Model
Ninja Series 30
UPC
Sprsn31c5mh
Serial number
Y13s3011a6k1
Bought from
Amazon.com
Bought
Mar 20, 2024, about then
Where
Phoenix, Arizona: Home/Apartment/Condominium
Who was involved
Age 56, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja Professional Blender, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Hospital Admission

CPSC report 20240522-A4EE8-2147339058. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Apr 30, 2024, sent to the company May 3, 2024, published by CPSC May 17, 2024

The product, in the report: Ninja Blast Portable Blender in Denim Blue

I suffered a deep cut from the Ninja Blast Portable Blender when the plastic cup vessel slipped, causing my hand to fall on top of the exposed blades. Because the bleeding wouldn’t stop after an hour I had to visit urgent care.

Model
Model:BC151NV
UPC
622356609401
Serial number
X06S3083J7J4
Bought from
NEX Point Hueneme
Bought
Apr 21, 2024
Where
Calabasas, California: Home/Apartment/Condominium
Who was involved
Age 53, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20240430-8A7D8-2147339452. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 16, 2024, sent to the company Feb 2, 2024, published by CPSC Feb 16, 2024

The product, in the report: ninja IQ blender/ smoothie maker

I discovered chips missing on the inside of the smoothie blender cup while hand washing the cup. Hi, I purchased a ninja blender / smoothie maker and after using it a few times i was washing the PLASTIC smoothie cup and noticed there were chips missing on the ribs in the inside of the blender cup. I guess the frozen fruit i use to make smoothies with is causing the cup to chip and it appears i have been drinking chips of plastic in my smoothies . i feel this should be investigated as it poses a threat to your health from ingesting plastic particles as plastic is harmful to your health if ingested. the blender is a ninja IQ blender /smoothie maker .

Model
DB751A
UPC
NA
Serial number
A24R3092Z9R9
Bought from
SAMS CLUB VERO BEACH , FLORIDA
Bought
Jun 2, 2022, about then
Where
fort pierce, Florida: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20240116-3BF6E-2147342710. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Oct 18, 2023, sent to the company Oct 20, 2023, published by CPSC Nov 3, 2023

The product, in the report: Ninja bl660 blender gray and black with a square pitcher

My bl660 ninja pitcher ruptured while in use and sent liquid and sharp plastic shrapnel flying all over.

Model
bl660
UPC
unknown
Serial number
unknown
Where
shelby, Ohio: Home/Apartment/Condominium
Who was involved
Age 9, Female
The reporter’s relation to them
My Child
As this report names them
Brand ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(11/27/2023) SharkNinja Operating LLC: SharkNinja takes pride in the quality and safety of its products. We are waiting for the blender to be returned to us for inspection, but in the meantime, we have sent the consumer a replacement product at no cost to her.

CPSC report 20231018-B73E2-2147344569. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Aug 14, 2023, sent to the company Sep 7, 2023, published by CPSC Sep 21, 2023

The product, in the report: Blender

Caller stated that the blender injured her hand due to loosed blades packaged with the container, when she opened the package, the plastic slipped causing the blades to seriously injure her left hand. She was taken to the [REDACTED] regional medical center hospital by a friend, where she was treated and sent home for follow up. She stated that she has had several medical visits because she received permanent nerve damage to her thumb and index finger and is in constant pain due to the incident. Caller stated that the company was contacted but they are unwilling to compensate her. She stated that they have not changed how they are packaging the product which is a safety hazard to consumers.

Model
bn805a
Bought from
BJ’s, Virginia
Bought
Apr 14, 2023
Where
Locust Grove, Virginia: Home/Apartment/Condominium
Who was involved
Age 42, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(9/21/2023) SharkNinja Operating LLC: [REDACTED] reports that “that the blender injured her hand due to loosed blades packaged with the container…” She further reports that SharkNinja is unwilling to compensate her. Our blenders contain several warnings that the blade is loose and sharp, and consumers should use caution. SharkNinja takes pride in the quality and safety of its products. We had spoken to [REDACTED] and had requested her medical records. We have not received them and have reached back out to her about this. We requested them again, and advised her of our compensation process, and will continue to work with [REDACTED] on this matter.

CPSC report 20230814-B8397-4339339. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 12, 2022, sent to the company Dec 14, 2022, published by CPSC Dec 29, 2022

The product, in the report: NINJA FOODI POWER BLENDER PROCESSOR SYSTEM C0351B SERIES

Ninja Foodi Power Blender Processor System CO351B: Upon taking the blender blades out of the box I cut my finger, which alerted me how sharp the blades are - I have never ever cut my finger on a knife so easily. Today I reached for a cup in my dish drainer and my knuckle hit the blade causing a laceration that probably needs stitches. Because I am currently without insurance - I just finished a bootcamp and am seeking full-time work - I am going to try treating the cut without seeing a physician. These blades need to NOT be removable from the blender - they are unsafe to have outside of it. I get that the instructions warn about the sharpness of these blades, but that is not enough. These blades are way too sharp to be handled safely. With a knife there is a handle and only only one side is sharp, with these blades, one careless move and you end up slicing your finger open. I have packed up the blender and will be returning it to Costco ASAP.

Model
CO351B
Serial number
H10Q3084F1S4
Bought from
COSTCO
Bought
Jun 1, 2022
Where
Carrboro, North Carolina: Home/Apartment/Condominium
Who was involved
Age 41, Female
The reporter’s relation to them
Self
As this report names them
Brand NINJA, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/21/2022) SharkNinja Operating LLC: The customer reports that when she was unboxing her Power Blender she cut her finger on one of her blades. She also cut her knuckle on the blades when reaching for a cup in her dish drainer. The safety and quality of our products is important to us. The consumer voiced concerns about the sharpness of the blades. As the consumer acknowledges, SharkNinja warns consumers about the sharpness of the blades and SharkNinja stands behind those warnings. SharkNinja is confident that its consumers recognize that the blades are sharp and that they will use common sense and care when handling or storing the blades, just as they do knives and other sharp objects in their homes. SharkNinja accordingly encourages the consumer, if they read this message, to contact the company to discuss this incident.

CPSC report 20221212-BAEB2-2147352092. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 23, 2022, sent to the company Oct 25, 2022, published by CPSC Nov 8, 2022

The product, in the report: Blender - Ninja Pro Plus N Auto IQ

Cut my finger every time I used this device

Model
BN701
Serial number
Y06Q3011F0A5
Bought from
Bed Bath and Beyond
Bought
Oct 1, 2022
Where
Lutherville, Maryland: Home/Apartment/Condominium
Who was involved
Age 61, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/3/2022) SharkNinja Operating LLC: SharkNinja takes pride in the quality and safety of its products. Because the consumer returned the product to the retailer, we cannot examine the product to learn further details about the incident. SharkNinja accordingly encourages the consumer, if they read this message, to contact the company to discuss this incident.

CPSC report 20221023-1506C-2147353200. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 4, 2022, sent to the company Oct 19, 2022, published by CPSC Nov 2, 2022

The product, in the report: Ninja Foodi Power Blender & Processor System

I was using my Ninja Foodi blender to make a smoothie and picked up the unit to put it away when the top half of the unit came off. Upon inspecting it, the four internal screws that hold the housing together snapped themselves in half. I was using the product as intended, always picking it up from the bottom and never yanking on the housing to lift it. There were no injuries, though I fear that the housing may have come off completely while blending.

Model
CO351B
Serial number
Y07Q3094K4J2
Bought from
Costco, California
Bought
Aug 20, 2022
Where
Santa Clara, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/1/2022) SharkNinja Operating LLC: SharkNinja takes pride in the quality and safety of its products. Because we have no contact information for the consumer, we cannot contact the consumer to learn further details about the incident and to have the product returned to us for examination. SharkNinja accordingly encourages the consumer, if they read this message, to contact the company to discuss this incident.

CPSC report 20221004-287C9-2147353515. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 3, 2022, sent to the company Oct 7, 2022, published by CPSC Oct 24, 2022

The product, in the report: The Ninja Foodi Blender and Food processor BL770

I was using my Ninja foodi blender and it exploded. The plastic bin where I was mixing strawberries and bananas exploded open. Plastic shards went shooting across the kitchen.

Model
Ninja Foodi BL 770 Peofessional 1500 Watts
Serial number
None on mine
Bought from
QVC, Oklahoma
Bought
May 29, 2022
Where
Stillwater, Oklahoma: Home/Apartment/Condominium
Who was involved
Age 49, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/31/2022) SharkNinja Operating LLC: The customer reports that when mixing strawberries and bananas the Ninja Foodi BL770 Professional plastic “bin” exploded and plastic shards shot across the kitchen. There was no injury. SharkNinja provided a full replacement to the customer. SharkNinja inspected the consumer’s BL770 upon receipt and observed signs that a metal object was in the blender during operation, which is the probable explanation for the incident. Further, SharkNinja warns consumers to “Remove utensils prior to processing. Failure to remove may cause the jar to be damaged or to shatter which may cause personal injury.”

CPSC report 20221003-4BF0C-2147353535. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 17, 2022, sent to the company Aug 22, 2022, published by CPSC Sep 6, 2022

The product, in the report: Ninja hot and cold blender hb 152

Ninja blender exploded when making milkshake. Glass flew everywhere kitchen. Glass hit left thumb. Deep cut. I used first aid to stop bleeding.

Model
Hb 152
Bought from
Ninja
Bought
Jun 15, 2020, about then
Where
Harrisburg, North Carolina: Home/Apartment/Condominium
Who was involved
Age 61, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/22/2022) SharkNinja Operating LLC: The customer reports that she cut her left thumb when the glass pitcher exploded while making a milkshake. The consumer reports that glass flew everywhere in the kitchen and a piece hit her left thumb, and she did not seek medical attention. SharkNinja provided a full replacement to the customer. The design of the Ninja HB 152 Foodi Heat-iQ Blender was reviewed, tested, and approved by, among others, UL under its Standard 982 for Motor-Operated Household Food Preparing Machines. Ninja blenders, including the heated blender and its pitcher, comply with applicable safety standards. SharkNinja has thoroughly tested its bowls and pitchers used with its blenders, including the heated blender, to ensure that they will not rupture during normal, anticipated uses. We have requested the product back from the consumer for examination in order to assess what may have happened but the consumer hasn’t responded. In any event, the product should not explode when used properly in accordance with the instructions for use.

CPSC report 20220817-DB70F-2147354338. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 14, 2022, sent to the company Jul 18, 2022, published by CPSC Aug 1, 2022

The product, in the report: Ninja Professional Plus Blender Duo

I was using a Ninja Profesional Plus Auto IQ Blender for the very first time. I went to pour my shake out of the Blender and the blades fell out and sliced two fingers on my right hand. Then I was extremely carefully cleaning the blades on the Blender and my left index finger was sliced wide open.

Model
Professional Plus Blender Duo DN751A
UPC
2235656190 a!
Serial number
S09Q3092Z1Z8
Bought from
SAM’S Club, Florida
Bought
Jan 4, 2022, about then
Where
Spring Hill, Florida: Home/Apartment/Condominium
Who was involved
Age 56, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/28/2022) SharkNinja Operating LLC: The consumer reports that she cut her hands pouring out of the blender and cleaning the blender blades. SharkNinja provides multiple warnings with the Ninja Professional Plus Auto IQ Blender about the blade stack being loose, the blades being sharp and how to handle the blades when pouring and cleaning the product. The design of the BN751A was reviewed, tested, and approved by, among others, UL under its Standard 982 for Motor-Operated Household Food Preparing Machines.

CPSC report 20220714-04215-2147355005. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 29, 2022, sent to the company Jul 1, 2022, published by CPSC Jul 18, 2022

The product, in the report: Ninja Smart Torque model#ss101 s/n j160q3084r6h6

I have the Ninja Smoothie maker. The top of the plastic container broke and flew off when I was making a smoothie on 6.29.22. It hit me in the eye. I looked at it and it had literally broken off! It hurts below my eye. Have been unable to locate contact information for the company.

Model
ss101
Serial number
j16q3084r6h6
Bought from
Kohl’s
Bought
Aug 4, 2021, about then
Where
Mahwah, New Jersey: Home/Apartment/Condominium
Who was involved
Age 63, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Ninja Smart Torque, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/18/2022) SharkNinja Operating LLC: The customer reports that the lid of her Ninja Smart Torque Smoothie Maker broke and flew off. The consumer reports that the lid made contact with her face, and she did not seek first aid or medical attention. Because we are committed to providing safe and high-quality products, SharkNinja contacted the customer to request the return of the product for examination and has provided a replacement unit.

CPSC report 20220629-A76F4-2147355330. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 25, 2022, sent to the company May 27, 2022, published by CPSC Jun 13, 2022

The product, in the report: THE PRODUCT IS A NINJA BLENDER

I was using my Ninja Foodi Power Blender when after blending and then pouring the contents into a bowl the blade flew off and hit my finger causing a deep laceration on the outer side of my left thumb.

Model
C0351B
UPC
UNCERTAIN
Serial number
H15Q3084Q5H0
Where
Fort Myers, Florida: Home/Apartment/Condominium
Who was involved
Age 68, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja Foodi Power Blender, made or sold by SharkNinja Operating LLC
Reports CPSC links to it
20220525-7073F-2147355991
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/3/2022) SharkNinja Operating LLC: The SharkNinja C0351B blender works as well as it does, such as turning ice into “snow” quickly, because the blades are sharp. The blade assembly is locked into the pitcher by the lid. When the lid is removed, the blade assembly is not locked into the pitcher. That way, it can be removed which makes cleaning both the pitcher and the blade assembly easier.
SharkNinja warns consumers that the blades are sharp and that, when the lid is removed, they are loose. The User’s Manual that comes with the product contains several has warnings and illustrations informing consumers that the blades are sharp and loose, and to remove the blades before pouring the contents of the pitcher.
SharkNinja takes pride in the quality and safety of its products. SharkNinja accordingly encourages the consumer, if she reads this message, to contact the company to discuss this incident.

CPSC report 20220525-6FD60-2147355990. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Dec 9, 2021, sent to the company Dec 13, 2021, published by CPSC Dec 28, 2021

The product, in the report: Ninja Foodi Power Pitcher

Ninja Blender. I cut myself 4 times with the overly sharp blades. And I’m aware, after first cut, so I’m being extra careful. Last cut almost required stitches and my finger bled into my bedding. Injuries occurred while I was only packing or unpacking the product.

Model
SS201
UPC
Unsure
Serial number
X23K3084A1F8
Bought from
Amazon
Bought
Nov 4, 2021, about then
Where
Eugene, Oregon: Home/Apartment/Condominium
Who was involved
Age 71, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja (SharkNinja), made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(12/27/2021) SharkNinja Operating LLC: The consumer reports that she cut her hand multiple times on the blender’s blades while packing and unpacking the blender.
The Ninja model SS201 Foodi® Power Blender & Processor works as well as it does, such as turning ice into “snow” quickly, because the blades are sharp. When opening the box, the consumer is confronted with several instructions and protections, the first of which being the SS200 Series Owner’s Guide which contains several warnings about the sharp blades, and how caution should be taken while unpacking the product:
“Take your time and exercise care during unpacking and appliance setup. This appliance contains sharp, loose blades that can cause injury if mishandled.”
“Blades are sharp. Handle carefully.”
“This product is provided with a Stacked Blade Assembly. ALWAYS exercise care when handling blade assemblies. The blade assemblies are sharp and are NOT locked in place in their containers. The blade assemblies are designed to be removable to facilitate cleaning and replacement if needed. ONLY grasp the blade assembly by the top of the shaft. Failure to use care when handling the blade assemblies will result in a risk of laceration.”
In addition to these warnings, the blade is carefully packaged within the pitcher and there is a pitcher wrap that states that the blades are sharp and must be removed by the consumer before reaching the blades themselves.
SharkNinja takes pride in the quality and safety of its products. We have left several messages with the consumer to discuss this incident, but we have not heard back from her. SharkNinja accordingly encourages the consumer, if she reads this message, to contact the company to discuss this incident.

CPSC report 20211209-8D6B9-2147358491. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Oct 26, 2021, sent to the company Nov 23, 2021, published by CPSC Dec 8, 2021

The product, in the report: Blender food processor

Caller is reporting that while she was pouring the contents from the blender the blade dispersed hitting the palm of her left hand and then hit the floor. She went to the Westfield urgent care where she received 3 stitches and a tetanus shot and was released for follow up. Caller stated that this was the first time using the blender.
Caller believes that there should be a warning label on the unit about the danger of this blade.
Caller stated that she has not contacted as yet. She feels that this blender is a safety hazard and should be taken off the market.

Model
CO351B series
Bought from
Costco, New Jersey
Bought
Oct 22, 2021
Where
Westfield, New Jersey: Home/Apartment/Condominium
Who was involved
Age 52, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja food blender, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(12/6/2021) SharkNinja Operating LLC: The anonymous consumer reports that they cut their hand on the blender’s blades while pouring out the contents of the blender.
The SharkNinja C0351B blender works as well as it does, such as turning ice into “snow” quickly, because the blades are sharp. The blade assembly is locked into the pitcher by the lid. When the lid is removed, the blade assembly is not locked into the pitcher. That way, it can be removed which makes cleaning both the pitcher and the blade assembly easier.
SharkNinja accordingly warns consumers that the blades are sharp and that, when the lid is removed, they are loose. The User’s Manual that comes with the product contains several has warnings about the loose, sharp blades on very first page of booklet. In addition to the warnings, in the User’s Manual we instruct consumers about how to properly pour the contents from the blender to avoid a laceration risk depending on the thickness of the blended contents.
SharkNinja takes pride in the quality and safety of its products. Because we have no contact information for the consumer, we cannot contact the consumer. SharkNinja accordingly encourages the consumer, if they reads this message, to contact the company to discuss this incident.

CPSC report 20211026-20DA8-3478440. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jul 24, 2021, sent to the company Jul 27, 2021, published by CPSC Aug 10, 2021

The product, in the report: Ninja Professional Blender 1000Watt This is a blender, common to the household. It is the 1000 Watt, Ninja Professional Blender, black plastic housing, clear transparent pitcher having black decal push buttons with silvery reflective borders. This blender, fully assembled, is roughly 17.25 in. tall, 7.25 in. wide, 9 in. deep. Model BL710WM

I am recommending that the Ninja Professional Blender 1000 (part no. BL710WM) blender be recalled. The design of this kitchen blender includes a free-floating blade assembly that falls out of the pitcher when the operator attempts to pour out the blended contents. For example, suppose the operator finishes blending a batch of salsa. He then attempts to pour the salsa into a bowl when suddenly the blade assembly comes tumbling out of the pitcher and lands in the bowl. Incidentally, the man is holding the bowl with his hand and the blade assembly slices open his thumb. This very incident happened to me today (7-23-2021) while preparing a meal at home as I usually do on a routine basis.
In the user’s manual for this unit, there is statement #42 of page 3 that warns of this very accident, and advises to remove the blade assembly before emptying the pitcher’s contents or you could receive a laceration. But they don’t tell you it is because the blade assembly will fall out and hit your hand or other part of your body.
The concept of having a floating/detached blade assembly is non-intuitive to the operator that will cause many accidents over time and it is a design flaw on the basis of safety of operation.

Model
BL710WM
UPC
Not On Unit
Serial number
Not On Unit
Bought from
Walmart #02861
Bought
Jul 16, 2021
Where
Boise, Idaho: Home/Apartment/Condominium
Who was involved
Age 49, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja Professional Blender 1000Watt, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20210723-DBE77-2147361688. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jul 14, 2021, sent to the company Jul 15, 2021, published by CPSC Jul 29, 2021

The product, in the report: Ninja Foodi Power Blender & Processor System. It is black/silver in color and has typical dimensions for a home blender. Model CO351B UPC 1121

I purchased this Ninja Foodi Power Blender & Processor System on 5/28/21 and was injured the second time I used it on 6/2/21 while making a smoothie. After removing the lid and while pouring, the razor-sharp blade assembly suddenly fell out of the pitcher and struck my right wrist, resulting in a deep cut needing three stitches. I have a video showing how the blades fall out and razor-sharp the blades are, as well as pictures of my injury. I was extremely fortunate that the blades did not hit a blood vessel/tendon/ligament and cause more serious injury.
The design of this blender is absolutely terrible and a hazardous danger to users. Every other blender I’ve used has blades that do not fall out and are part of the pitcher. With this design, if you are pouring a thicker mixture (like a smoothie), you must reach into the pitcher with your hand to remove the blade assembly, causing a mess to your hand and contaminating the mixture in the process. Otherwise, the razor-sharp blade assembly will fall out while pouring and cause an injury. Your other option is to open the tiny spout on the lid, which does not pour out thick contents easily at all.
After getting hurt, I was initially shocked why the manufacturer wouldn’t have warnings to prevent this injury. The fact that I had to carefully look for such warnings and instructions makes them defective.
The two warnings I could find were on the pitcher lid and the “Quick Start” instructions (I have pictures upon request).
Its lid warning fails to comply with best standard warning practices and ANSI Z535 by failing to mention the specific consequences that result from exposure to the danger. Here, the warning only reads in incredibly small print buried among other instructions, “CAREFULLY REMOVE STACKED BLADE ASSEMBLY BEFORE POURING”. A proper warning must explain the consequences and use design elements (such as bold print, contrasting colors, borders and underscoring for emphasis, or easily understandable pictures/symbols), for example, “BLADE ASSEMBLY WILL FALL OUT IF POURING WHILE LID IS REMOVED.” Not mentioning the consequences and hiding the instruction in a sea of small print is like saying, “Do not eat this” in tiny letters – it fails to explain what will happen if you DO eat the item.
The “Quick Start” instructions are equally defective by putting its warning (which – unlike the lid warning – correctly states what the consequence is of failing to remove the blades while pouring without a lid) at the bottom of the page in even smaller print (see picture), FAR away from the main instructions for the blender. The manufacturer should have used ANSI-required “embedded” warnings that are placed closely to the applicable instruction so that users immediately understand the danger associated with a particular step.
Here, the instruction should have read (new language in ALL CAPS):
. . . 2. Fill pitcher with desired ingredients. Install the lid, then lower lid handle to lock in place. WARNING: LOCKING THE LID IN PLACE ALSO LOCKS THE BLADES IN PLACE. UNLOCKING AND REMOVING THE LID ALSO UNLOCKS THE BLADES, WHICH MAY FALL OUT IF THE PITCHER IS TILTED TO POUR OUT A MIXTURE.
Even if an owner of the blender is fortunate enough to find, read and understand either the lid warning or the “Quick Start” instructions, the reality is that other casual users (such as guests or other family members) likely will neither see the incredibly small-printed defective warning on the lid or have the “Quick Start” instructions available to them. The blender is therefore a hazard to both the party guest who makes a thick, slushy-type margarita, and takes off the lid to pour it out, and the visiting family member casually doing the dishes and washing the blender – both may be seriously injured by falling blades pouring out that margarita or water used to rinse the pitcher without the lid attached and blades removed.
THE MANUFACTURER HAS FAILED IN ITS DUTY TO REPORT THIS INCIDENT, NECESSITATING ME TO DO IT.
Report Update - 7/28/21
The defectiveness of the warnings and design accompanying the Ninja Foodi blender on which I was injured is established by the warnings that I believe were approved by the CPSC in connection with the Ninja BL660 series blender recall, which design is identical in terms of the removable stacked blade design.
In short, despite knowing precisely what warning would be sufficient to users of the Foodi blender by way of the BL660 series recall, SharkNinja proceeded to use different and defective warnings.
Attached are the warnings accompanying both the BL660 and the Foodi, and they are strikingly different, with the BL660 warning addressing several of the concerns noted in my report to the CPSC, including: • ANSI Embedded Warnings: The BL660 warning has the warning language right after the appropriate instruction, whereas the Foodi warning has the warning language at the bottom of the page in smaller font away from the relevant instruction. • Pictograms: The BL660 warning has pictograms showing exactly what should be done, whereas the Foodi warning does not. • Separate Pamphlet: The BL660 blade warning was a separate pamphlet, calling more attention to the danger. The Foodi warning again is all but buried and hidden at the bottom of a “QuickStart” pamphlet. If I had received a separate pamphlet, I more likely would have seen the warning and appreciated the risk. Based on the above drastic differences in warnings, I strongly believe the CPSC should find Ninja’s Foodi blender current warnings defective and deficient and order a new recall mandating inclusion of the “Stacked Blade Assembly” warnings that accompanied the BL660 series blenders. The current warning on the Foodi blender is not embedded, located at the bottom of the page in smaller font, contains no pictograms, and does not adequately instruct users of the dangers of the defective stacked blade assembly design.

Model
CO351B
UPC
1121
Serial number
H10Q3084F0S9
Bought from
Costco
Bought
May 28, 2021, about then
Where
Mason, Ohio: Other Public Property/Office
Who was involved
Age 47, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

CPSC report 20210714-5487C-2147362880. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 25, 2021, sent to the company May 28, 2021, published by CPSC Jun 14, 2021

The product, in the report: Ninja bl770 blender and food processor, black color Model Bl770

I have ninja blender 770 bought in October 2020. Every tym I use liquid pitcher, the tip of the blades (top tip) exposed metal gets so hot, it burnt my skin.

Model
Bl770
Bought from
Macys
Bought
Oct 16, 2020
Where
Allen, Texas: Home/Apartment/Condominium
Who was involved
Age 35, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/13/2021) SharkNinja Operating LLC: The consumer reports that the tip of the blades of the Ninja BL770 gets so hot that it caused skin burns. As with all of SharkNinja’s products, the Ninja BL770 complies with all applicable industry safety standards. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. We will reach out to the customer for additional information regarding the incident and if needed, will request the return of the product for inspection.

CPSC report 20210525-40244-2147363927. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 13, 2021, sent to the company Apr 16, 2021, published by CPSC Apr 30, 2021

The product, in the report: Ninja Pulse has a gasket in the blade base of the unit. There are no instructions to clean the gasket or remove it to clean it. It grows mold.

The gasket inside the blade unit of the Ninja 209 base grows mold.

Model
BL 209
Bought from
Sam’s clyb
Bought
Sep 1, 2020, about then
Where
fitchburg, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 65, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja pulse, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/30/2021) SharkNinja Operating LLC: The consumer reports that there are no instructions on how to remove or clean the gasket in the blade base of the Ninja Pulse BL209, and that it grows mold.
SharkNinja takes pride in the quality and safety of its products. A butter knife can be used to remove the seal. We suggest rinsing the seal in the recess and not using a utensil to scrap or brush the seal surface. Otherwise this could damage the seal and affect sealing performance.

CPSC report 20210413-3AA69-2147364807. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 4, 2020, sent to the company Feb 2, 2021, published by CPSC Feb 17, 2021

The product, in the report: Ninja Food Chopper / Blender Model QB1004-30 This is a small counter top food chopper/blender with double rotating blades. It is called a Ninja Master Prep Professional.It has a removable motor unit that fits on top of a clear plastic base container. The motor drives double serrated blades that are mounted between the motor and the container base. We have had TWO base containers crack since we purchased the blender new.

My wife uses a Ninja Master Prep Professional small food chopper/blender in our household kitchen. After grating some Parmesan cheese cubes we noticed the base of the blender container had fractured around a metal pin that supports the spinning blades. The pin was still intact, but there were hair line star shaped fractures around it. It looked unsafe, especially if the pin came out or moved during the time when the blades were spinning. That could cause the blades to strike the sidewall of the container and cause damage to it, possibly injuring the person operating the blender. This is the SECOND container that has fractured since we bought the unit new.

Model
QB1004-30
UPC
none
Serial number
3181976
Bought from
Amazon.com
Bought
Oct 1, 2018, about then
Where
Catawba, North Carolina: Home/Apartment/Condominium
Who was involved
Age 62, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/12/2021) SharkNinja Operating LLC: The customer reports that the base of the Ninja Food Chopper/Blender had fractured around a metal pin which supports the blades.
SharkNinja takes pride in the quality and safety of its products. The consumer reports that approximately two years after purchase, he noticed that the base of his Ninja Food blender had a hairline star shaped fracture around the metal pin that supports the blades and blender container, and this was the second container that had the same fracture. He further reports that the product looked unsafe, especially if the pin were to come out or move while the blades were spinning. Nobody was injured. Because the quality and safety of our products is very important to us, we offered a discount for the replacement part and the customer stated his intention to purchase the part.

CPSC report 20201204-C5145-2147367680. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 12, 2020, sent to the company Dec 9, 2020, published by CPSC Dec 23, 2020

The product, in the report: Ninja Foodi 64 oz Hot & Cold Blender with 1.4 kW motor & glass pitcher

. I purchased a Ninja Foodi 64 oz blender [Model No HB152] and used it for ~6 months until the glass pitcher exploded in my face on 10/10/20. At the time of the incident, the blender was about 1/3 full & contained cold liquids, ice cream, chocolate chips & ice. This blender has a powerful 1400 W motor, but does not have speed variability finer than low, medium & high. Because of this lack of speed variability, the blender delivers its full force to the blades as soon as its turned on, and that force can be transferred to the contents inside. I was unfortunate to discover this when an averaged-sized ice cube was accelerated into the thick glass pitcher with so much force that it exploded. I was hit with glass in the chest, and glass shards & milkshake continued to fly all over the kitchen (the blades continued to spin until I unplugged it). I am so so thankful that I didn’t lose my eyesight. A well-meaning customer service rep today told me that I was not eligible for a refund, & if I paid for shipping I could receive a replacement of the same model.

Model
HB152
Serial number
Z28J3083S3F1
Bought from
The Home Depot, California
Bought
May 23, 2020
Where
Los Angeles, California: Home/Apartment/Condominium
Who was involved
Age 26, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/23/2020) SharkNinja Operating LLC: The consumer reports that the pitcher from a Ninja Foodi heated blender ruptured during use.
All Ninja blenders, including the heated blender and its pitcher, comply with applicable safety standards. SharkNinja has thoroughly tested its bowls and pitchers used with its blenders, including the heated blender, to ensure that they will not rupture during normal, anticipated uses, which includes blending the ingredients described by the consumer (cold liquids, ice cream, chocolate chips & ice). The pitcher can, however, rupture when consumers inadvertently leave a metal utensil, such as spoon, in the pitcher during blending. That is why warning number one on the very first page of the Instruction Booklet says: “WARNING: Remove utensils prior to processing. Failure to remove may cause the jar to be damaged or to shatter which may cause personal injury.” The consumer’s report does not say whether the pitcher got damaged earlier in a way that may have weakened it, such as by being dropped on a hard surface, or by blending inadvertently with a utensil in the pitcher.

CPSC report 20201112-27619-2147368154. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 5, 2020, sent to the company May 12, 2020, published by CPSC May 27, 2020

The product, in the report: NINJA (blender) model CT815A COLOR : Black Variable speed

I bought a NINJA blender model CT815A some months ago and yesterday the blade exploded and broke the jar in pieces hitting my chest and my face up to I could unplugged. Is a really insecure and dangerous product. The blade is completely separated of the jar and the jar is in pieces. NINJA model CT815A

Model
Ct815A
Serial number
U28F30842175
Bought from
Bjs
Where
Homestead, Florida: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/26/2020) SharkNinja Operating LLC: SharkNinja takes pride in the quality and safety of its products. The consumer reports that the blade separated from the container. The consumer reports no injury. We are working with the consumer who is sending the product back to SharkNinja for examination.

CPSC report 20200505-0B3DD-2147372539. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made May 1, 2020, sent to the company May 11, 2020, published by CPSC May 26, 2020

The product, in the report: Ninja Professional Blender 1000

After I removed the blender from the packaging I turned the product over which resulted in something falling out (I did not know the blades were inside the blender). I instinctively reached to grab the item not realizing it was the blades that were falling out.
This resulted in a gash on my hand which required a visit to the emergency room and five stitches. The blades need some type of protective materials on them to prevent accidental trauma.

Model
BL610
UPC
2235653682
Bought from
Meijer, Michigan
Bought
Apr 28, 2020
Where
Cincinnati, Ohio: Home/Apartment/Condominium
Who was involved
Age 59, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja Professional Blender 1000, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(5/21/2020) SharkNinja Operating LLC: The consumer reports that he cut his hand while unpacking his blender when he turned the product over. The stacked blades are very sharp in order to permit the blender to quickly blend any appropriate ingredient. The sharp, stacked blade assembly is locked into place by the lid on the pitcher. That makes it easy to clean the pitcher and the stacked blade assembly. Shark Ninja has repeatedly provided warnings and instructions about this issue. For example, there is a cardboard wrap around the pitcher that states: WARNING Contains loose SHARP blades. Open band from the top.
WARNING Open with care. Contains loose, SHARP blades.
In addition, there are two warnings on the first page of the User’s Guide concerning the stacked blades: WARNING: Stacked Blade Assembly is sharp, not locked in place and removable, handle with care. When handling the Stacked Blade Assembly always hold it by the shaft. Failure to so will result in risk of laceration.
WARNING: Stacked Blade Assembly is sharp and not locked in place. If using the pour spout, ensure the lid is fully locked in place. If pouring with the lid removed, carefully remove the Stacked Blade Assembly first holding it by the shaft. Failure to do so will result in a risk of laceration.
The BL610 complies with all applicable standards. The design of the BL610 was reviewed, tested, and approved by, among others, UL under its Standard 982 for Motor-Operated Household Food Preparing Machines.

CPSC report 20200501-44A4B-2147372612. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 3, 2020, sent to the company Jan 15, 2020, published by CPSC Jan 30, 2020

The product, in the report: Ninja Professional Kitchen Center

On 12/30/19, I ended up in the emergency room with 3 lacerations. 2 required stitching. I incurred these wounds from the blade of my Ninja Professional Kitchen Center. Blade fell out of the container while emptying contents into a bowl bouncing off my counter and injuring me. I felt the need to report incident. [REDACTED]

Model
BL780CO 30
UPC
Do not have box
Serial number
Do not have box
Bought from
Costco, Wisconsin
Where
Pewaukee, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 64, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja Professional Kitchen Center, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(1/27/2020) SharkNinja Operating LLC: The consumer reports that she cut her hand when she was pouring unidentified ingredients out of her BL780CO blender. The stacked blades in this unit are very sharp in order to permit the blender to quickly blend any appropriate ingredient. The sharp, stacked blade assembly is locked into place by the lid on the pitcher. That makes it easy to clean the pitcher and the stacked blade assembly. Because the lid locks the blade assembly in place, it is important that consumers empty the blended contents in the pitcher by pouring through the pitcher lid’s pour spout with the lid still in place, or, if the lid is removed, that the consumer also remove the now loose stacked blade assembly from the pitcher before pouring. Shark Ninja has repeatedly provided warnings and instructions about this issue. For example, there currently are warning labels present when the box is opened, and there are two warnings on the first page of the User’s Guide concerning the stacked blades:
WARNING: The blade assemblies are sharp, not locked in place and removable, handle with care. When handling the blade assemblies, always hold by the shaft. Failure to do so will result in risk of laceration.
WARNING: Stacked Blade Assembly is sharp and not locked in place. If using the pour spout, ensure the lid is fully locked onto the pitcher. If pouring with the lid removed, carefully remove the Stacked Blade Assembly first, holding it by the shaft. Failure to do so will result in a risk of laceration.
The BL780CO complies with all applicable standards. The design of the BL780CO was reviewed, tested, and approved by, among others, UL under its Standard 982 for Motor-Operated Household Food Preparing Machines.

CPSC report 20200102-21D41-2147375640. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 1, 2020, sent to the company Mar 3, 2020, published by CPSC Mar 24, 2020

The product, in the report: It’s a ninja blender.

I received a ninja blender 5 days ago as a present. I washed it by hand and used it today for the first time. While using the middle ring/seal kinda melted I guess is how I’d call it. It dropped sharp plastic pieces into my food.

Where
Pflugerville, Texas: Home/Apartment/Condominium
Who was involved
Age 37, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/16/2020) SharkNinja Operating LLC: SharkNinja has reviewed the consumer’s report and photos. The QB1000 has a chopper blade that detaches into two components – a lower and top blade. From the photos it appears the top blade is upside down as the steel blades are pointing in different directions. This would have caused friction on the plastic resulting in small pieces being worn off. We have reached out to the consumer and the product is being returned to us for testing and inspection.

CPSC report 20200101-A81C5-2147375658. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 22, 2019, sent to the company Dec 23, 2019, published by CPSC Jan 8, 2020

The product, in the report: Blender

Caller is reporting that while using the blender to make a smoothie, she had just started to use it, when she heard a extreme loud noise emitting from the unit. The contents of the blender started dispersing from the blender, she stated that she thought that the spout was not fitted right but then she noticed a hole in the middle (side) of the blender, where the plastic was missing.
The manufacturer was contacted and she was offered a replacement, caller declined because she feels that the product is a safety hazard and should be reported.

Model
Bl77030
Bought from
Carson, Illinois
Bought
Nov 4, 2017, about then
Where
Park Ridge, Illinois: Unspecified
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja professional, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/6/2020) SharkNinja Operating LLC: All Ninja blenders, including the BL770 and its pitcher, comply with applicable safety standards. The BL 770 model blender has never been recalled for any reason. SharkNinja additionally has investigated thoroughly the pitchers used with its blenders. In a series of tests, the pitcher did not rupture when blending appropriate foods. Making a smoothie, as the consumer reports, cannot rupture the pitcher. The pitcher can, however, rupture when consumers inadvertently leave a metal utensil, such as spoon, in the pitcher during blending or the pitcher was damaged and weakened earlier, such as by being dropped on a hard surface or by blending inadvertently with a utensil in the bowl. The consumer’s report does not address these issues. In effort to learn more, SharkNinja has requested the return of the product, which the consumer has agreed to do. We will continue to work with the consumer to resolve her concerns.

CPSC report 20191122-7F883-1922274. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 22, 2019, sent to the company Oct 8, 2019, published by CPSC Oct 23, 2019

The product, in the report: BL 78000030 Ninja Blender system

my Ninja kitchen system comes with a mixing bowl. It cracked the first year and now the bottom piece that attaches to machine broke right off.

Bought from
Costco, Manitoba
Bought
Sep 1, 2016, about then
Where
Niverville, Canada: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/16/2019) SharkNinja Operating LLC: SharkNinja takes pride in the quality and safety of its products. The consumer reports that the mixing bowl that came with her blender cracked. The consumer reports no injury. There is no safety issue. SharkNinja has left a voice message for the consumer in order to resolve her issue.

CPSC report 20190922-81CCD-2147377540. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 31, 2019, sent to the company Sep 10, 2019, published by CPSC Sep 24, 2019

The product, in the report: Ninja Professional Blender 1000 - BL610

I used Ninja Professional blender 1000 to make a smoothie. When I poured the liquid out after blending, the blades simply fell out and cut through my hand, leaving a very deep and bloody wound. It would have cut my foot as well if I didn’t move fast enough. The sharp blades are not anchored to anything and are simply sitting on top of the spinning axis. This is a complete safety hazard and I’m sure I’m not the first one who got injured. This product should never make it to the market.

Model
BL610
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 33, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/20/2019) SharkNinja Operating LLC: The consumer reports that she cut her hand when she was pouring a smoothie out of her BL610 blender. The stacked blades are very sharp in order to permit the blender to quickly blend any appropriate ingredient. The sharp, stacked blade assembly is locked into place by the lid on the pitcher. That makes it easy to clean the pitcher and the stacked blade assembly. Because the lid locks the blade assembly in place, it is important that consumers empty the blended contents in the pitcher by pouring through the pitcher lid’s pour spout with the lid still in place, or, if the lid is removed, that the consumer also remove the now loose stacked blade assembly from the pitcher before pouring. Shark Ninja has repeatedly provided warnings and instructions about this issue. For example, there are two warnings on the first page of the User’s Guide concerning the stacked blades:
WARNING: Stacked Blade Assembly is sharp, not locked in place and removable, handle with care. When handling the Stacked Blade Assembly always hold it by the shaft. Failure to so will result in risk of laceration.
WARNING: Stacked Blade Assembly is sharp and not locked in place. If using the pour spout, ensure the lid is fully locked in place. If pouring with the lid removed, carefully remove the Stacked Blade Assembly first holding it by the shaft. Failure to do so will result in a risk of laceration.
The BL610 complies with all applicable standards. The design of the BL610 was reviewed, tested, and approved by, among others, UL under its Standard 982 for Motor-Operated Household Food Preparing Machines.

CPSC report 20190831-D82B2-2147377950. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jul 2, 2019, sent to the company Jul 25, 2019, published by CPSC Aug 8, 2019

The product, in the report: Nutri Ninja Blender. It has a cup that has a blade assembly which screws onto the top. Like this: https://www.amazon.com/Nutri-Ninja-BL456-Pro-Blender/dp/B076QGMGF7/ref=asc_df_B076QGMGF7/?tag=hyprod-20&linkCode=df0&hvadid=242218982356&hvpos=1o1&hvnetw=g&hvrand=8490414336739869759&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9016839&hvtargid=pla-404525030821&psc=1

I have owned a Nutri-Ninja blender for three years. it is the type that has a blade assembly that “screws on” to the top of the cup you drink out of. I’ve been meticulous about washing it really well after each use. It goes in the dishwasher each time and I also wipe it with a rag. About a month ago, I started noticing some black flakes in my smoothies. At first I thought it was the fruit I was using. But, then I noticed that the black flakes were consistent, regardless of the fruit I was using. I washed the blade assembly very thoroughly and put it through the dishwasher multiple times. It turns out the black flakes were mold growing inside the assembly of the blades! There is a rubber gasket that’s about a half-inch wide that’s shoved deep inside the blade assembly. Moisture gets inside this area and mold has been growing! (It doesn’t look like I can upload a photo, but, I have a picture of this, it’s super gross!) I had no idea that this was supposed to come apart. There was nothing in the manual which says to wash this gasket. And, it took me using two screwdrivers in my workshop to pry that thing out, so, it’s not something that an average person can easily fix. Shark Ninja Inc should be forced to recall these blenders or offer a new design on the blade/top of the cups so that people can actually clean these. At the very least, there should be a warning in the manual with instructions on how to clean this obscure part of the product. This poses a health risk. Both my nine-year-old daughter and I drank smoothie after smoothie filled with mold as a result of this poor design. Something should be done.

Model
BL486CO
Bought from
Costco
Bought
May 1, 2016
Where
Troy, Michigan: Home/Apartment/Condominium
Who was involved
Age 44, Male
The reporter’s relation to them
Self
As this report names them
Brand ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/31/2019) SharkNinja Operating LLC: The consumer reports that black flakes accumulated in the blade/lid gasket of his Ninja BL486CO blender. Ordinarily, washing the blade and lid, as instructed, should serve to remove any food residue, including from the gasket. Apart from hand-washing with warm, soapy water, the cup lid and blade assembly is dishwasher safe. It should be put in the top rack of the dishwasher. Finally, another cleaning option is to put two or three drops of liquid dish soap in warm water, filling the cup about half way, and “pulsing” the blender about 5-10 times. SharkNinja does not recommend that consumers attempt to remove the gasket. The gasket was not designed to be removed.

CPSC report 20190702-A4E20-2147380117. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Mar 20, 2019, sent to the company Mar 28, 2019, published by CPSC Apr 11, 2019

The product, in the report: This is a blender that is extremely difficult to set up an overly complicated and dangerous

Ninja blenders should not be allowed in any store or for any consumer to buy them. They are extremely dangerous. Last Sunday I got four stitches in my thumb because the blade is not locked into the blender. I may never have feeling in my thumb again. I see the splendor has been reported about since 2015 and I think it’s finally time that you officially recall it. This really is not right. Please know that I’m also a piano player and a violin player and this will unfortunately really impact my life. I hope you issue higher safety standards in the future

Model
Ninja Blender BL621
UPC
622356550765
Bought from
Target, Florida
Bought
Mar 10, 2019
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 26, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(4/11/2019) SharkNinja Operating LLC: The anonymous consumer reports that he cut his hand on the blender’s sharp blades on the same day that he purchased the blender. The consumer does not explain how this happened.
The SharkNinja BL610 blender works as well as it does, such as turning ice into “snow” quickly, because the blades are sharp. The blade assembly is locked into the pitcher by the lid. When the lid is removed, the blade assembly is not locked into the pitcher. That way, it can be removed which makes cleaning both the pitcher and the blade assembly easier.
Because the blades that make the blender work well are very sharp and, without the lid in place, the stacked blade assembly is loose and can be removed from the pitcher for thorough cleaning, consumers need to take care when handling or storing the sharp blades, just as they do knives, saws, and other sharp objects in their homes. SharkNinja accordingly warns consumers repeatedly in multiple ways that the blades are sharp and that, when the lid is removed, they are loose.
For example, the instruction booklet has ten different warnings about this, including three of first four warnings on very first page of booklet:
“ WARNING: Stacked Blade Assembly is sharp, not locked in place and removable, handle with care. When handling the Stacked Blade Assembly, always hold it by the shaft. Failure to do so will result in risk of laceration.”
“ WARNING: Stacked Blade Assembly is sharp and not locked in place. If using the [lid’s] pour spout, ensure the lid is fully locked in place. If pouring with the lid removed, carefully remove the Stacked Blade Assembly first holding it by the shaft. Failure to do so will result in a risk of laceration.”
“WARNING: Handle the Nutri Ninja Blade Assembly with care, as the blades are sharp. When handling the blade assembly always hold it by the base. Contact with the blades’ edges can result in laceration.”
There are also separate warnings with pictures:
Pouring with the lid on: WARNING: Stacked Blade Assembly is sharp and not locked in place. If using the pour spout, ensure the lid is fully locked onto the pitcher. Failure to do so will result in a risk of laceration.
* * * *
Pouring with lid off:
WARNING: Stacked Blade Assembly is sharp and not locked in place. If pouring with the lid removed, carefully remove the Stacked Blade Assembly first, holding it by the shaft. Failure to do so will result in a risk of laceration.
* * * *
Handling the Stacked Blade Assembly
WARNING: Handle the Stacked Blade Assembly with care, as the blades are sharp.
There is even a warning that consumers see when they first open the box, before they ever assemble or use the blender. It is on the cardboard that surrounds the pitcher and the stacked blade assembly in the box: “WARNING. Open with care. Contains loose, SHARP blades.”

CPSC report 20190320-E755F-2147382075. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 1, 2019, sent to the company Mar 14, 2019, published by CPSC Mar 28, 2019

The product, in the report: Blender

Approx 2yrs ago I purchased a Ninja brand 610 blender. Upon using it and washing it. I began to notice that the lid would retain water. After making a morning smoothie it looked like that water would drip into it as I poured the contents. I contacted the manufacture. 02. 28 19. They basically said sorry and offered to sell me a new container and lid. Which I did not. I opened the lid two halfs today 03 01 19 and it has what looks like mold and funk in it. I have a video of it.

Model
Bl610
UPC
Na
Serial number
3181976
Bought from
Target, Ohio
Bought
Mar 1, 2019
Where
TOLEDO, Ohio: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/4/2019) SharkNinja Operating LLC: The consumer reports that, after two years of use, the plastic lid of her Ninja BL610 blender began to retain water and, later on, reportedly developed what the consumer perceived was “like mold and funk” inside the lid’s inner chamber. The consumer did not provide his or her contact information. SharkNinja accordingly could not inspect the consumer’s plastic lid and cannot respond specifically to the consumer’s report. If the consumer, who never reported perceived mold growth inside the lid’s inner chamber to SharkNInja, sees this post, we ask that he or she contact us so that we can follow-up. SharkNinja can only respond generally to the consumer’s post: First, our blenders, including the lids, meet all applicable safety standards. Second, our Ninja blender lids are designed to drain water in at least three different ways and testing shows that they do so effectively. Note that the lids will drain more quickly if they are stood up on their side in the drying rack or the top rack of the dishwasher. Third, it is possible that the drain paths in consumer’s plastic lid plastic got clogged or damaged during the prior two years of use. In that event, a consumer can easily replace the plastic lid, which is not as durable as the blender itself. Here, despite SharkNinja’s recommendation to replace the lid, the consumer reports that he or she continued to use it, even though the consumer knew that the lid had started to retain water and was no longer draining well.

CPSC report 20190301-0CBD8-2147382425. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 2, 2018, sent to the company Dec 20, 2018, published by CPSC Feb 7, 2019

The product, in the report: Ninja Fit Personal Blender, Model QB3001SS

This product is in the category of personal blenders which generally include three main components: an ingredients cup, a cover with an integrated mixing blade, and an electric motor. The latest iteration of these devices are marketed as personal juicers, pairing a high-wattage motor along with very sharp blades.
The manufacturer provides standard cautions, however this device and seeming the majority in the category do not provide a cover or some means of shielding the blade mechanism when it is not in use. As a result it is easy to cut or stab ones hands while using, cleaning, or storing the device. That has happened several times resulting in minor injuries thus far. Furthermore, the majority of these integrated lid/blade mechanisms tend to be black in color and camouflage their presence on a counter or inside a dark cabinet.
I implore the CPSC and manufacturers (e.g. Ninja) to implement simple safeguards to reduce the likelihood of injury. Ninja specifically produces personal and counter top devices containing sharp mixing blades yet don’t include a protective cover to prevent users (and children) from inadvertently contacting the blades. .

Model
QB3001SS
UPC
622356537070
Serial number
3181976
Bought from
Amazon.com
Bought
Nov 21, 2018, about then
Where
W Hollywood, California: Home/Apartment/Condominium
Who was involved
Age 52, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/29/2019) SharkNinja Operating LLC: The safety and quality of our products is important to us. The consumer voices a number of concerns about the storage of the sharp blade assembly for the Nutri Ninja cup. However, the consumer can opt to screw the Nutri Ninja blade assembly within the Nutri Ninja cup in order to store the blade assembly without exposing its sharp blades. Alternatively, the consumer could put the blade assembly in a glass or plastic container. While the plastic portion of the blade assembly is black, the blades themselves are made of metal which clearly contrasts the black plastic, and which would be readily visible to a consumer.
As the consumer acknowledges, SharkNinja repeatedly warns consumers that the Nutri Ninja cup’s blades are sharp. SharkNinja also instructs consumers multiple times to take care in handling the blade assembly for that reason, including to always hold the blade assembly by the lid. As to children about whom the consumer voices concern, SharkNinja further specifically advises consumers to closely supervise whenever the product is used by or even near children. SharkNinja is confident that its consumers recognize that the blades on the blade assembly are sharp and that they will use common sense and care when handling or storing the sharp blades, just as they do knives and other sharp objects in their homes.

CPSC report 20181202-ECACC-2147384027. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Oct 24, 2018, sent to the company Nov 1, 2018, published by CPSC Nov 16, 2018

The product, in the report: Ninja Auto IQ 1000W Blender

***********DO NOT BUY A SHARK NINJA BLENDER***************IT WILL BLOW UP ON YOU!!!!!!!!!!!!!!!!! At exactly 5:15 P.M. on January 25th 2018, My Ninja Blender Auto IQ exploded during removal off the lid after blending and I suffered deep second degree burns on my wrists, hands, face, and neck. The food that I put in the blender was room temperature and the blender heated up the food to the point that I was badly burned. Luckily I am cautious with protecting my head/face in emergency situations or my face would be completely scarred. I originally bought this blender to accommodate my daughter who is fed through G-Tube. I purchased the blender a year prior to the incident and used the blender 2-4 a day EVERY SINGLE DAY. The first time I used the blender I blended some dinner left overs (that was refrigerated over night) and my daughters prescription formula. When I went to take the lid off the pressure from blending it popped the lid off with a hard force and there was steam coming from the contents inside. I checked to feel the temperature and was surprised at how warm it was. I checked online to see if I could find any information on why it was making the food warm and with no luck, I just assumed that because the blenders blades rotated so quickly that it heated the content. As time went on I noticed that it kept heating food a little warmer after every use. I never imagined that it would have heated the food and exploded out of the container like it did, burning me in the process. My attorney contacted Ninja and explained the situation and the product malfunction. Ninja in no way accepted responsibility or even apologized. However, Ninja did say they would be willing to work with our claim but only if we agreed to send them the evidence (blender) so they could have it tested in their facility (China). My attorney is currently in the process of having the product tested through a forensic engineer. My body is scarred and I am absolutely terrified to use any kitchen appliance. I am also in the process of conducting a media campaign to show the true nature of SharkNinja Operating, LLC. They do not care about the safety of the consumer and only care about the all mighty dollar from the consumer.

Model
Ninja Auto IQ 1000W Blender
Bought from
walmart, Arizona
Bought
Nov 12, 2016, about then
Where
Glendale, Arizona: Home/Apartment/Condominium
Who was involved
Age 36, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(11/28/2018) SharkNinja Operating LLC: SharkNinja takes pride in the quality and safety of its products. The consumer reports that she was burned by contents from her Nutri Ninja jar when she released the lid after blending. In Shark Ninja’s experience, this can only occur when consumers blend hot liquids. Blending hot liquids is contrary to the product’s repeated and explicit warnings and instructions. For instance, among the warnings provided to consumers is a “Caution,” reproduced below, that consumers not blend “hot liquids” – liquids above room temperature – because “Ninja containers are not intended for hot blending.”
“CAUTION: DO NOT BLEND HOT LIQUIDS.” “When blending soups or sauces, make sure they’re cooled to room temperature first – Ninja containers are not intended for hot blending.”
Nonetheless, because the safety and quality of its products are important to SharkNinja, the company decided to investigate. As part of its investigation, SharkNinja requested the opportunity to examine the consumer’s blender, including the jar, on March 14, 2018. SharkNinja only recently received a response to that request and is continuing its investigation.

CPSC report 20181024-D96D7-2147384837. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 13, 2018, sent to the company Aug 31, 2018, published by CPSC Sep 17, 2018

The product, in the report: Blender

Delivered: 08/09/2018
The consumer indicates that he was unwrapping the blender when he received a curved laceration to his right thumb approximately 1.5” long. The consumer states that this happened because when opened, one cannot see the blade as plastic covers all the different parts of the unit, and the blade was loose and not covered by plastic or cardboard. When the consumer went to retrieve the plastic from the cup, he unknowingly grabbed the blade; the consumer treated his wound with liquid bandage. The consumer has yet to use the blender.
08/10/2018 - The consumer contacted the Manufacturer and left them a voicemail informing them of the incident however the consumer has yet to receive communication from them.
The consumer plans on keeping his blender for at least the next thirty days in case an investigation ensues.

Model
BL68830
Serial number
BL688 Series
Bought from
Bed, Bath & Beyond
Bought
Aug 6, 2018, about then
Where
Highland Beach, Florida: Home/Apartment/Condominium
Who was involved
Age 56, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/21/2018) SharkNinja Operating LLC: SharkNinja takes pride in the quality and safety of its products. The consumer reports that he cut his thumb when he removed the loose, stacked blade assembly from its packaging. At the time of purchase, the blade assembly is located inside of the pitcher. The blade assembly is held inside the pitcher by cardboard wrap and Styrofoam. The cardboard wrap on the pitcher has an explicit warning about the loose, sharp blade inside the pitcher: “WARNING. Open with care. Contains loose, SHARP blades.”

CPSC report 20180813-4FE88-1784185. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Feb 22, 2018, sent to the company May 8, 2018, published by CPSC May 22, 2018

The product, in the report: Nutri Ninja Professional 900 watt

On February 14 2018@ 10:58 pm. I was Using my Nutri Ninja, Blending a banana and a avocado, the Nutri Ninja exploded, and my left fingers and hand went down on the blades causing severe injuries to my fingers and hand, I was bleeding all over the place, lost quite a bite of blood by the time I got to the emergency room, I had to get 23 stitches, I went back for a follow up appointment with the doctor they told me to follow up with on 21 February 2018 and was told by the dr. that I have nerve damage and will need to get surgery to repair the nerve damage, my concerns are why is the nitri ninja still in the stores , I did not know and was not aware that there was a recall and if so why are they still being shipped out for sell, when they are causing severe injuries, now I have a hand and fingers that is no good for use, this will affect my work, I type all day, and this is how I make my ends meet, can someone assist me with answers and I would like to seek a lawsuit.

Model
BL450
UPC
751109690424
Serial number
DOB_E_F_IB_170217
Bought from
Wal-Mart
Bought
Feb 13, 2014
Where
Las Vegas, Nevada: Home/Apartment/Condominium
Who was involved
Age 31, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja Pofessional, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(5/11/2018) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20180222-9F55A-2147392720. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Dec 25, 2017, sent to the company Feb 2, 2018, published by CPSC Feb 16, 2018

The product, in the report: Ninja blender

I was using the ninja blender to make a smoothly. I felt I needed to remove the lid as the locking base wasn’t unlocking. It was new. It is the only blender, I have used, whose blades, aren’t attached. I only read about updated safety instructions, injuries and recalls, after the fact. I think this is a dangerous product for this reason.

Model
Professional blender 1000
Serial number
BL610
Bought from
Amazon, Michigan
Where
Howell, United States: Home/Apartment/Condominium
Who was involved
Age 54, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/2/2018) Euro-Pro Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20171225-0FFDC-2147394311. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 30, 2017, sent to the company Dec 12, 2017, published by CPSC Dec 27, 2017

The product, in the report: Shark Nija Professional Blender NJ600

Brand new blender. I took it out of the box and the product was so difficult to put the plastic container on the blender motor that I was going to return to the store.When I turned it sideways to put back into the styrofoam packaging, I turn the blender container on its side and the inside blades do not lock, so they bounced out and made a large laceration and I had to be rushed to emergency for stitches.

Model
NJ600WMBF
UPC
062235655207
Bought from
WAL-MART, Florida
Bought
Nov 25, 2017
Where
West Palm Beach, Florida: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja Professional Blender 900 watts, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(12/22/2017) SharkNinja Operating LLC: Thank you for sharing your comments with us, and for contacting SharkNinja Customer Support directly. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. If you require any further assistance, please call Customer Support at 1-800-798-7398.

CPSC report 20171130-2EFEE-2147394938. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 11, 2017, sent to the company Nov 21, 2017, published by CPSC Dec 6, 2017

The product, in the report: Black and silver Ninja blender model BL773CO that has four speeds and says “Professional 1500 Watts” on the front.

While drinking a smoothie I made with our Ninja Blender, I bit down on something hard that turned out to be half of a metal ring. After investigating, the piece of metal broke off from a washer that is a part of the blade in our blender.

Model
BL773CO
Bought from
Amazon.com
Bought
Apr 1, 2016, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 28, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(12/4/2017) SharkNinja Operating LLC: Thank you for sharing your comments with us, and for contacting SharkNinja Customer Support directly. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. If you require any further assistance, please call Customer Support at 1-800-798-7398 .

CPSC report 20171111-4370E-2147395532. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Oct 19, 2017, sent to the company Feb 2, 2018, published by CPSC Feb 16, 2018

The product, in the report: Blender type w/ detachable blades inside.

I Purchase a Ninja Blender at Costco on Thursday Sep/28/2017. First time using it on Saturday Sep/30 went to make a smoothie for our 12 years old daughter. While poring it in a cup, the blades of blender came loose from it and hit my left hand lacerating 2 tendons on trigger finger. I Was treated at ER and went over surgery to reattach tendons. I m now wearing a cast and in a long recovery process. Just find out that the blender that I bought is not different from the ones Ninja recall few years ago.

Model
ninja professional 1000 Watts
Serial number
2883930
Bought from
Costco, California
Bought
Sep 28, 2017
Where
Corte Madera, California: Home/Apartment/Condominium
Who was involved
Age 49, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja professional 1000, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/7/2018) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20171019-D2B8F-2147396664. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 7, 2017, sent to the company Aug 18, 2017, published by CPSC Sep 11, 2017

The product, in the report: Ninja Professional Blender (electric) Model NJ600Wm 30 Other numbers on bottom: Intertek 3181976

Ninja Professional Blender The metal top of the blender blade gets very, very hot during blending. I have burned my hand twice when I took the blade out of the blender canister to pour thick smoothie into glass. The stem of the blade is plastic and does not get hot but the blade top is metal and it heats up.

Model
Professional NJ600Wm 30
Bought from
Amazon
Bought
Aug 1, 2016, about then
Where
Brookline, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 67, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/5/2017) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20170807-F03D6-2147398311. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jul 24, 2017, sent to the company Aug 1, 2017, published by CPSC Aug 15, 2017

The product, in the report: Electronic Blender

My daughter suffered a deep laceration to her foot after the blade assembly from a Ninja BL660 fell out while pouring.
We were using the blender for only the second time, and had removed the lid to check the consistency of our smoothie. My 8 year old son was pouring the smoothie in to cups, and the blade assembly slid out and fell to the floor, lacerating the top of my 5 year old daughters foot. She has an one inch laceration that required 5 stitches at the ER. The cut was very deep and almost went through the entire foot.
I feel we were very lucky that she did not suffer a more serious laceration. Given her standing position, the weight, sharpness and fall trajectory of the blade assembly, the injury could have been much worse. She could easily have suffered a laceration to her arm or leg which could have resulted in a laceration to the radial or femoral artery.
There is a warning on the lid, but it is a small 1 inch square sticker, light grey sticker on dark grey plastic. The lid does lock in place, but I don’t think it’s unusual to remove the lid from a blender. There should be some form of friction or locking mechanism, the blade assembly should not slip out as easily as it does.

Model
BL660
Bought from
Amazon
Bought
Jul 22, 2017
Where
Katy, Texas: Home/Apartment/Condominium
Who was involved
Age 5, Female
The reporter’s relation to them
My Child
As this report names them
Brand Ninja Porfessional Blender, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(8/11/2017) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20170724-9DADB-2147398716. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jul 4, 2017, sent to the company Aug 24, 2017, published by CPSC Sep 11, 2017

The product, in the report: NinJa blender

We just bought a new blender on 6/30/17. I went to move the blender from the box into the sink to soak in some bleach and water as doing so the blades slipped and il attempted to keep from falling to the floor and thats when the blade slipped and sliced the inside of my index finger as well as my ring finger All i saw after that was blood spitting out into the sink..i drove myself to hospital around 11:20. I received about 6-10 stitches

Model
Nj600wm 30
UPC
622356537414
Serial number
777
Bought from
walmart
Bought
Jun 30, 2017
Where
Royal Palm Beach, Florida: Home/Apartment/Condominium
Who was involved
Age 43, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Ninja blender professional, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(9/1/2017) SharkNinja Operating LLC: Thank you for sharing your comments with us, and for contacting SharkNinja Customer Support directly. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. If you require any further assistance, please call Customer Support at 1-800-798-7398.

CPSC report 20170704-4D6F3-2147399231. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 2, 2017, sent to the company May 15, 2017, published by CPSC May 30, 2017

The product, in the report: Defective product is a kitchen blender sold in various configurations including Auto-IQ 1500 watts.

This kitchen blender has a hollow pitcher handle with an opening at the top into which food migrates during blending. The handle isn’t user-openable, so the lodged food remains inside, rots, and molds. When the blender is used again the food inside the top of the handle can then remigrate into new food that is blended, introducing contaminants into mixture. The manufacturer sent me a replacement pitcher, but the same thing happened during the first usage.
I spoke to the company’s customer service today and they acknowledged that the pitcher had been redesigned in a newer version of the product so that the handle no longer has the opening, but the unsafe product is still being sold at Costco and other retailers, and many thousands of the defective product have been sold.

Model
Ninja Auto-IQ Kitchen System BL687CO30
UPC
622356542449
Bought from
Costco, Nevada
Bought
Feb 14, 2017
Where
Las Vegas, Nevada: Home/Apartment/Condominium
Who was involved
Age 61, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/25/2017) SharkNinja Operating LLC: Thank you for sharing your comments with us, and for contacting SharkNinja Customer Support directly. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. If you require any further assistance, please call Customer Support at 1-800-798-7398.

CPSC report 20170502-F829E-2147403824. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Mar 26, 2017, sent to the company Apr 4, 2017, published by CPSC Apr 18, 2017

The product, in the report: Ninja BL660 blender with 2 extra cups and small blade attachment

To Whom it May Concern:
Hello. I own a Ninja BL660 blender device. About less than a month ago, on a Sunday evening, I took my new blender right out of the box brand new, and proceeded to ‘smoothie’ some vegetables and fruits. All seemingly was going well, until I poured the beverage into my glass, using my right hand to pour, and my left hand middle finger was lacerated by the nonfound warning extremely dangerous and falling out spiraling blade. The end of the finger was literally almost cut into, and in my hysterics, my boyfriend tried to stop the bleeding to no avail. I was inconsolable, and he commenced to drive me to our emergent care office at that time. It was approximately 5:20PM, on a Sunday mind you, and after my finger literally Pushing Blood out profusely allover our home, we arrived at the center and they were closed. At this point just by sitting down and calmly getting myself together and off my feet, the bleeding subsided and we decide not to head to the local hospital emergency room, as we are small business owners in the [REDACTED] area, and opted for a trip to our local pharmacy for liquid bandage adhesive and more products, and carried back home to clean up.
I work with my hands Every Day, to provide for my family and pay my bills. I do computer hardware repair, and this literally put me down for a solid week, albeit my left hand.
Just Tonight, Again, a month later after being scared half to death by this expensive and obviously dangerous product, I thought Id give it one more try, being extremely cautious due to the last round of use. I went to pour my drink into my glass, still painful left hand so my right hand assisted. The blade this time literally dodged out of the blender housing, lacerating my Right Hand ring finger in the same way except way worse. Luckily, since my boyfriend was at work, my 17 year old daughter and her boyfriend were home with me, and helped me in my terrifying panic, blood is everywhere in my house, this time my good working hand. I will send you photos and dates of previous and current injuries, all scarring of the month ago event, bloody napkins, and this monstor device that now resides in my garage until I can have resolve on the issue.
*Since yet another Sunday, no transportation to get to the emergency room, my hysterical child witness was able to calm me down and stop my bleeding once again. We are presently taking photos of this latest incident for your records.
I have never been a ‘consumer complainer’, in fact have Never conducted a full on complaint of any sort over a consumer kitchen appliance, but this is utterly ridiculous. And now my good hand, as I Am Right Handed, is out of commission until who knows when. I am requesting a formal complaint and assistance on what to do at this point, other than a lawsuit.
I need someone to contact me immediately, as I have an attorney I have notified and hired to help me with this issue. Im not sure if I need stitches, as every time I try to remove the bandages my distraught daughter helped me with, the laceration begins profusely bleeding again, and she has school tomorrow and I have my local small business to try to run.
I would appreciate your prompt and immediate attention in this matter.
Thank you, [REDACTED]

Model
BL660
Bought from
Belk, Georgia
Bought
Mar 1, 2016, about then
Where
Carrollton, Georgia: Home/Apartment/Condominium
Who was involved
Age 44, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(4/11/2017) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20170326-9A944-2147404847. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 21, 2017, sent to the company Feb 6, 2017, published by CPSC Feb 21, 2017

The product, in the report: ninja blender

blade came out while I was pouring smoothie sliced two fingers on right hand lost fingernail on both

Model
bl665
Bought from
costco
Bought
Jun 8, 2016
Where
auburn, Washington: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/14/2017) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20170121-3F2AB-2147407820. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 20, 2017, sent to the company Feb 6, 2017, published by CPSC Feb 21, 2017

The product, in the report: Ninja professional 1500 watts Blender

I recently purchased a ninja professional 1500. Today I was using my blender and I tipped the container upside down to pour the last of my smoothie into a glass. The blade came flying out and sliced my hand open. I went to the emergency room and had to get several stitches.

Model
professional 1500 watts blender
Bought from
Best Buy, California
Bought
Dec 25, 2016
Where
Soquel, California: Home/Apartment/Condominium
Who was involved
Age 33, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/14/2017) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20170120-3DFD7-2147407834. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Jan 19, 2017, sent to the company Feb 6, 2017, published by CPSC Feb 28, 2017

The product, in the report: Ninja Master Prep Professional blender. I was using the smallest size cannister and the blade attachment with two blades. Model number qb1004-30 UPC 622356529785

On May 5, 2016, I was assembling our Ninja Master Prep Professional blender when it activated in my hand. I had it plugged in and was assembling the blade onto the machine part prior to putting it in the blender canister when it activated. It caused a very severe laceration to my right hand (dominant) palm and caused lacerations to my palmar arch artery, two nerves to my fingers, and a tendon going to my thumb. It would be very easy for another person to do this given that the blade did not need to be safely placed in the canister or locked in for it to activate.

Model
Master Prep Professional Blender
UPC
622356529785
Bought from
Loews
Bought
Dec 5, 2015
Where
Seattle, Washington: Home/Apartment/Condominium
Who was involved
Age 30, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(2/14/2017) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20170112-E85F5-2147408142. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 7, 2016, sent to the company Dec 7, 2016, published by CPSC Dec 21, 2016

The product, in the report: Blender Nutri Ninja® Blender System with Auto-IQ™ Model BL682

I have a Nutri Ninja® Blender System with Auto-IQ™ Model BL682 which I purchased from Bed Bath and Beyond. I previously had their Model BL740 which has the same problem. The blender blades has a hard plastic casing and a rubber o-ring to give a proper seal when using the blender for the NutriNinja cups. The debris from blended food becomes lodged between the rubber ring and the hard plastic casing of the blade housing resulting in build up of decaying food, mold, and a putrid odor. I contacted the manufacturer asking if there is a way to easily remove the rubber ring for proper cleaning and they informed me that the rubber ring should not be removed. This leaves the consumer with the problem that food debris will become lodged there posing a health hazard. I have looked online and found many posts from people with similar problems and they ultimately removed the rubber ring using a knife or other tool and found a large amount of rotting food matter. The instructions that come with the product for cleaning (fill blender with soapy water and run it on the blender) only cleans the blade and does nothing for the debris that is stuck between the rubber ring and the hard casing.

Model
Model BL682
Bought from
Bed Bath and Beyond
Bought
Feb 17, 2016
Where
Fremont, California: Home/Apartment/Condominium
Who was involved
Age 39, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/20/2016) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20161107-A17A7-2147411031. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Jul 18, 2016, sent to the company Jul 26, 2016, published by CPSC Aug 11, 2016

The product, in the report: Ninja Kitchen system (BL771). Included was a blender base, pitcher, food processor, 2 shake size cups for individual servings

My ninja blender cut my son’s face. My husband was carrying the blender to the refrigerator to put ice in it. As he raise the unit towards the ice maker, the bad launched out, causing it to slice open my son’s face. [REDACTED] I have outstanding medical bills of around $2672. Future medical bills are projected to be $10,000. Ninja kitchen is responsible for this. My heath insurance will not pay because they say it is 3rd party responsible. My son is entitled to pain and suffering as well. I submitted a link for an online calculator with an amount that is figured as a settlement in this case. Ninja offered me $7,500. That will not even cover the current medical expenses along with future expenses, not to mention the pain that my 3 year old son endured and the HUGE SCAR ON HIS FACE!
This company is negligent, if you got to the Ninja Kitchen Facebook page, you will see all the posts on there about injuries. Ninja conveniently hides them, until they are called out and then they allow the posts to be visible again. My son is not the only one to suffer an injury. The blade needs to be locked in, the post it sits on needs to be longer, or held in place with a magnet or pin.
Someone from the safety department called me from his personal cell phone top discuss this matter with me. He admitted that this was not misuse of the product, the pitcher was not designed to be a stationary object. It has a handle and was designed to be carried. He said he is aware of how lose the blade sits in the pitcher, but they are at a loss of what to do, since it is so sharp and they don’t know how to latch it in and make it safe for people to reach in and unlatch it. He said this approach seemed like the option with less risk of getting cut.

Model
BL771
Bought from
online
Bought
Feb 15, 2016, about then
Where
Newbury Park, California: Home/Apartment/Condominium
Who was involved
Age 3, Male
The reporter’s relation to them
My Child
As this report names them
Brand Ninja Kitchen, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(8/11/2016) SharkNinja Operating LLC: SharkNjnia strives to ensure that every consumer has a safe and positive operating experience when using our products. We regret that [REDACTED] had a negative experience.
The BL771 blender is not defective in design or manufacture. Similar to many food processors that have a long-standing history with removable blade designs, the BL771 blender utilizes a stacked blade assembly with multiple sharp blades that are locked in place when the lid is in place for operation. With the lid removed, the blades are designed for removal to facilitate proper and safe cleaning after processing food and beverage ingredients. Additionally, the system is capable of utilizing different blade and mixing paddle types to support multiple food-processing applications, thus requiring removal and interchangeability of the system’s components.
The multiple sharp blades are the cornerstone of the blender’s ability to crush ice cubes and chop raw fruits and vegetables. This feature is what makes Ninja blenders so popular with consumers. Because the blades are sharp and loose when the lid is not in place, the warnings and instructions that accompany the blender repeatedly warn consumers to exercise due care when handling the blades. For example, the warnings the company provides for the BL771 include:
WARNING: Blades are sharp and not locked in place. Make sure lid is locked onto the pitcher before pouring. If pouring without lid, ALWAYS remove blades first. Failure to do so will result in a laceration risk. Refer to the Ninja Owner’s Guide for additional information.
WARNING: Stacked Blade Assembly is sharp and not locked in place. If using the pour spout, ensure the lid is fully locked onto the blender pitcher. Failure to do so will result in a risk of laceration.
WARNING: Stacked Blade Assembly is sharp and not locked in place. If pouring with the lid removed, carefully remove the Stacked Blade Assembly first holding it by the shaft. Failure to do so will result in a risk of laceration.
WARNING: Handle the Stacked Blade Assembly with care . . . as the blades are sharp. Contact with the blade’s edge can result in laceration.
WARNING: . . . Close supervision is necessary when . . . used by or near children.
In this particular case, [REDACTED] reported to SharkNinja staff in a telephone interview that her husband was carrying the pitcher – with the stacked blade assembly in the pitcher and without the lid that locks the blade assembly in place – to the refrigerator to add ice. [REDACTED] further reported that something caught [REDACTED]’s attention that caused him to quickly spin. In doing so, the pitcher was tipped and this action, combined with the spinning motion, caused the blade assembly to separate from the pitcher and strike her son, resulting in a laceration in the area of his eyebrow. The blades did not spontaneously “launch” from the pitcher when [REDACTED] was attempting to fill it with ice as was initially reported in social media.
Once having a full understanding of the incident, SharkNinja attempted to address [REDACTED]’s concerns as a goodwill gesture, even though SharkNinja is not legally obligated to do so and does not believe that it would be found legally liable for her son’s injury under the circumstances here. We tried hard to work with [REDACTED] in an attempt to address the issue and her concerns:
• We asked that she return the blender for our inspection. She refused.
• As a goodwill gesture (while we were proceeding with the incident investigation), we offered to send her any new Shark or Ninja product of her choice. She accepted, choosing the BL770 model blender, as she told customer service she didn’t want to be without a blender while awaiting decision on her claim. The BL770 has the exact same blade design as the BL771. The only differences are with the accessories that come with the blender.
• We initially offered her $7,500, which was well in excess of the medical costs incurred to treat her son’s injury. She rejected this offer and was unwilling to provide a counter-offer.
• [REDACTED] did refer us to an on-line “damage calculator.” When we used it, it suggested that she was asking for nearly $80,000. We asked, if indeed, that was what she was seeking. She said no, but still refused to make a specific demand.
• Throughout the entirety of this process, [REDACTED] has taken to social media to publically share the details of her experience. Many of the statements she attributes to SharkNinja are untrue. For example, she has indicated that SharkNinja employees stated that:
o SharkNinja admitted that what [REDACTED] did was not misuse of the product. This is a mischaracterization of the conversation and is false. SharkNinja simply stated that the act of taking a pitcher to the refrigerator to fill with ice is not a misuse. However, in doing so, one must handle the pitcher and blade with care, as we instruct. We believe that due care was not exercised by [REDACTED] in this case.
o SharkNinja feels that “since it is so sharp and they don’t know how to latch it in and make it safe for people to reach in and unlatch it.” This statement also mischaracterizes the conversation and is false. First, the blade assembly is locked in place by the lid. Second, it was shared with [REDACTED] that several alternative means of locking the blade assembly in place were considered, however with these designs, cleaning by hand would be difficult if not impossible, creating sanitation and laceration hazards that present greater risks for the consumer.
Ordinarily, we bend over backwards to respect the privacy of our consumers in handling matters of this nature. Unfortunately, after refusing to participate meaningfully and cooperatively in informal private discussions, [REDACTED] has opted to present a misleading and incomplete version of events in a public forum to which we reluctantly concluded we had to respond.

CPSC report 20160718-895E5-2147416772. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made May 31, 2016, sent to the company Jun 8, 2016, published by CPSC Jun 22, 2016

The product, in the report: Food blender, Ninja model NJ600

After making salsa in a Ninja kitchen blender, model NJ600 (not included in your recall) I removed the lid and began pouring the contents into a bowl I was holding in my left hand. The blade assembly fell from the blender onto my thumb, causing a sever laceration that severed the extensor tendon. Urgent care sutured the cut and referred me to a hand surgeon. I just spent six weeks in a splint to see if the tendon would repair itself without the need for surgery. I have limited use of the thumb at this point and a determination about surgery is pending.

Model
NJ600
Bought from
Macy’s
Bought
Sep 27, 2015
Where
Gold River, California: Home/Apartment/Condominium
Who was involved
Age 67, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(6/20/2016) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. SharkNinja looks into every consumer complaint received (so long as adequate contact information is available). To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20160531-14DB7-2147418159. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 7, 2016, sent to the company May 16, 2016, published by CPSC May 31, 2016

The product, in the report: Ninja - Mega Kitchen System 72-Oz. Blender - Black Model BL770

Hello,
I purchased Ninja BL770 from Best Buy in November 2015. While the product is very good. The serious design flaw is that the blade can fall out while emptying the blended/processed contents from the jug. This is because the blade is not locked into place. I understand that it is expected that the consumer removes the blade before emptying. We have been using the Ninja BL770 for 5 months now and every time the blade falls out. Twice now it has caused injuries because the blade falls on the thumb or finger. Today the blade fell out and caused a deep gash on my thumb. I had to use 2 bottles of hydrogen peroxide and 1 bottle of isopropyl alcohol to contain the bleeding. While the would is deep it cannot be stitched due to its location. This is a very serious flaw in the design of this product that the blade is not locked and can fall out. For years the blender industry has trained its users with locked blades - while it is possible to get accustomed to “unlocked” blades from Ninja, I worry that users like me are getting injured while using this product.
Thank you

Model
BL770
Bought from
Best Buy, Minnesota
Bought
Nov 27, 2015
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 33, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(5/25/2016) Euro-Pro Operating LLC: Thank you for sharing your comments with us, and for contacting Customer Support directly. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. If you require any further assistance, please call Customer Support at 1-800-798-7398.

CPSC report 20160507-A8449-2147419697. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Apr 23, 2016, sent to the company May 2, 2016, published by CPSC May 16, 2016

The product, in the report: Professional blender

My 14 year old daughter was making a smoothie. It was our first time using the blender. She poured most of it out and took the lid off to get the final bit out. The blade came out and lacerated her thumb. She damaged the tendon , had multiple stitches and will need a cast for 6 weeks!

Model
BL610
UPC
2235653682
Bought from
Bed Bath and Beyond, New York
Bought
Apr 22, 2016
Where
Melville, New York: Home/Apartment/Condominium
Who was involved
Age 14, Female
The reporter’s relation to them
My Child
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(5/5/2016) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. SharkNinja looks into every consumer complaint received (so long as adequate contact information is available). To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20160423-71531-2147419984. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Mar 17, 2016, sent to the company Mar 25, 2016, published by CPSC Apr 8, 2016

The product, in the report: Ninja Mega Kitchen System 1500 BL773CO F15 Spring

I was injured by the “s” blade of the Ninja Mega Kitchen System 1500 Model BL773CO F15 Spring, while doing a refund on it at my job with Costco Wholesale. I received 3 stitches in my left thumb and butterfly bandages on my left middle finger. This model was sold on March 3rd 2016, used and then returned on March 11th 2016. While putting all components of the system back into the box after verifying all of the product was present; protocol for a refund-the “s” blade sliced open my left thumb and left middle finger by reaching into the bowl to grab the shaft of the blade, instead the “s” blade cut me to the point of bleeding continually until I got to the health clinic for medical care and they took medical measures to stop the bleeding. This unit is past the one recalled from those sold between March 2012 and September 2015. When sharing my injury with friends I learned that this has happened to some of them and also to my sister. Why is this product still available to the public? It should have some sort of protective sleeve or blade protector.

Model
Mega Kitchen System 1500 BL773CO F15 Spring
UPC
622356538268
Serial number
unknown
Bought from
Costco
Bought
Mar 3, 2016
Where
Boca Raton, Florida: Other
Who was involved
Age 50, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(3/25/2016) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. SharkNinja looks into every consumer complaint received (so long as adequate contact information is available). To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20160317-2E673-2147420856. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 14, 2016, sent to the company Apr 8, 2016, published by CPSC Apr 22, 2016

The product, in the report: Blender Ninja Professional 1500 watts

Consumer stated that while the blender was in use for approximately 5 mins, he noticed sparks emitting from the bottom right sight side of the blender and there was a burning odor. He then noticed that it had developed into a black smoke. He immediately unplugged it and remove it outside. He had the blender for over a year and there was no prior incident.
The manufacturer was not contacted as yet.
Consumer feels that the blender is unsafe and should be reported.
This incident with Ninja BL770 occurred today while making a smoothie. Ingredients being processed: 3 medjool dates 2 bananas Mango Coconut flakes Dried lime Dried lime zest & orange zest Quart of cold water
Because the consumer had brought the dates about an hour before starting to make this smoothie, they had not been soaked. Thus, he ran the blender on high speed for a couple of minutes to emulsify them with about 4-6 ounces of cold water. Then added the bananas, dried lime sections, emulsified them on high.2-3 minutes. Next, added the flesh from a decently ripe mango and a little more cold water. Emulsified on high 1-2 minutes. Added remain of the cold water. Blended medium less than a minute. Tasted. Decided not thick enough. Pour out most of the smoothie to allow him to blend-in coconut flakes. After starting the flakes to blend, decided to add dried zest (lime & orange). Added those ingredients; started blending on high. Because he had not ground the zest before adding it to the smoothie, the consumer figured he needed to run the blender a little longer than he would have otherwise. It had been running 2-3 minutes when either sparking or the odor from the blender caught the consumer’s attention from where he was standing at the kitchen counter about 5-6 feet away. The blender was still running.
The consumer immediately investigated. He had noticed on other occasions that the blender seem to get really warm. But, it had never shutdown; or, otherwise gave indication of overheating. However, since he had ran it longer than usual, his initial thought was maybe it was beginning to overheat. While the blender was still running, he saw what he believe was sparking coming out of the left rear side. The consumer immediately turned the blender off and unplugged it. At this time, smoke - noxious smelling like ‘burnt plastic’ - was billowing out of the blender.
Took the pitcher off. Turned the blender over; and saw where the plastic center section had begun to melt. There was still a lot of smoke being generated.
Remove the blender base to my outside landing.
Decided to take pictures with his cell phone; and then, with digital camera.
Also, took pictures where the blender had been setting. There was substantial black dust on the pad I had had under it. The consumer cannot say that all the black dust was from this incident because the reason the pad was under the blender was its history of making that black dust when used.
Attached are two pictures, The consumer has retained 10 other pictures. If you need additional information about this incident, please contact me.

Model
BL770
Serial number
unknown
Bought from
Walmart, Ohio
Bought
Jan 3, 2015, about then
Where
Warren, Ohio: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/19/2016) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. SharkNinja looks into every consumer complaint received (so long as adequate contact information is available). To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20160314-1526B-1560752. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 14, 2016, sent to the company Jan 27, 2016, published by CPSC Feb 11, 2016

The product, in the report: BL701 Shark Ninja Blender

I received a Shark Ninja Blender as an early birthday gift. I crushed some ice in it right away to see how good it works. It was fantastic. It really does crush ice into snow. The problem with this product is that it is a real safety hazard. The bladed do not lock in place and can fall out of the blender. It does not tell you on the box about the blades not being able to lock into place. My daughter’s hand was cut open by the blade while I was rinsing the blender out. I tilted the blender to let the water out and the blade came right down on her hand. She had to get stitches and the scar tissue is thick that she still complains of being in pain after a month and a half after the incident.

Model
Kitchen system BL701
Bought from
Walmart
Where
Greensboro, Maryland: Home/Apartment/Condominium
Who was involved
Age 12, Female
The reporter’s relation to them
My Child
As this report names them
Brand Ninja, made or sold by SharkNinja Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/24/2016) SharkNinja Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. SharkNinja looks into every consumer complaint received (so long as adequate contact information is available). To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20160114-8CA6B-2147424702. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 7, 2015, sent to the company Dec 15, 2015, published by CPSC Dec 30, 2015

The product, in the report: Ninja professional blender 1000 watt

While handling the Ninja blender in a safe manner, I poured the contents of the blender out after removing the lid. The blade detached and put a deep gash into my finger when I tried stopping it from falling out and breaking the glass. I warned my children not to EVER touch this appliance, it could easily sever a digit or worse. I told my wife about the incident and she didn’t heed my warning and cut her finger to the point that she won’t let the kids use it and now she is very careful. Take this product off the shelves before some gets hurt badly.

Model
professional NJ600
Serial number
3181976
Bought from
internet, Massachusetts
Bought
Jan 20, 2013, about then
Where
las vegas, Nevada: Home/Apartment/Condominium
Who was involved
Age 49, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/5/2016) Euro-Pro Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. EuroPro Operating LLC, now known as SharkNinja Operating LLC, looks into every consumer complaint received (so long as adequate contact information is available). To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20151207-A23C2-1536968. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 20, 2015, sent to the company Dec 1, 2015, published by CPSC Dec 22, 2015

The product, in the report: Nina blender with standing blade and motor on top

My daughter was pouring left over smoothie from the pitchers into the sink and the blade came out. She reached to catch and it sliced her finger open. We took her to our local emergency room where she received 3 stitches.

Bought from
Target, Kansas
Bought
May 1, 2014, about then
Where
Pratt, Kansas: Home/Apartment/Condominium
Who was involved
Age 7, Female
The reporter’s relation to them
My Child
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(1/5/2016) Euro-Pro Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. EuroPro Operating LLC, now known as SharkNinja Operating LLC, looks into every consumer complaint received (so long as adequate contact information is available). To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20151120-BE549-2147426496. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 17, 2015, sent to the company Nov 24, 2015, published by CPSC Dec 9, 2015

The product, in the report: The product is a blender: Ninja BL660

I had just used my Ninja BL660 to blend up frozen fruit to make a smoothie. After I had finished blending the fruits, I took off the lid to pour the smoothie into my glass, but as I poured the drink the metal blades fell out of the blender and lacerated my thumb.

Model
Ninja BL660
Bought from
Amazon
Bought
Dec 19, 2014, about then
Where
Chicago, Illinois: Home/Apartment/Condominium
Who was involved
Age 29, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja BL660, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20151116-5F3C1-2147426629. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 16, 2015, sent to the company Nov 24, 2015, published by CPSC Dec 9, 2015

The product, in the report: Ninja® BL660 series professional blender

blade fell out of blender and almost cut my finger off, had to go to emergency room for 11 stitches

Model
Instructions - BL660 series
Bought from
amazon
Bought
May 18, 2015
Where
roswell, Georgia: Home/Apartment/Condominium
Who was involved
Age 48, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

CPSC report 20151116-1CC6F-2147426649. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 16, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: Ninja Professional Blender (BL660)

I was pouring a smoothie out of my Ninja blender and the blade assembly fell out and cut my hand

Model
Ninja Professional Blender (BL660)
Bought from
Amazon
Bought
Oct 16, 2014, about then
Where
Phoenix, Arizona: Home/Apartment/Condominium
Who was involved
Age 42, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja Professional Blender (BL660), made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20151116-87F39-2147426659. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 15, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: Ninja Professional Blender (BL660)

The blades are dangerously sharp; I cut my index finger deeply when removing the blades to clean. Extra warnings should be given in the handling of the blades.

Model
Ninja Professional Blender (BL660)
Bought from
amajon
Bought
Jul 1, 2015
Where
Abbeville, South Carolina: Home/Apartment/Condominium
Who was involved
Age 64, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Ninja Professional Blender (BL660), made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20151115-2B7C3-2147426664. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 14, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: The Ninja® Mega Kitchen System® is a complete system to inspire healthy living for the entire family. The Ninja® Mega Kitchen System® provides professional performance and power with a 72oz. blender pitcher, 8 cup food processor and 2 16oz. Nutri Ninja® Cups! - See more at: http://www.ninjakitchen.com/products/0/all/12/ninja-mega-kitchen-system/#sthash.4TMhpxJN.dpuf

I received the Ninja Mega Kitchen system blender as a Christmas gift in December 2013. As I unpacked the box and tried to take the 64 oz blender out of the box, I couldn’t get it to release from the styrofoam. I pulled up on the handle not knowing that it was a locking mechanism. As I pulled the blender from the box, the top pulled off and the bottom of the blender fell away while the chopping blade fell out. The chopping blade lacerated the back of my leg, severing my sural nerve. My leg was operated on and an attempt to reconnect the sural nerve was attempted. Unfortunately, I deal with the pain daily from the injury almost two years later.

Model
BL770A
Bought
Dec 19, 2013, about then
Where
23452, Virginia: Home/Apartment/Condominium
Who was involved
Age 44, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

CPSC report 20151114-DC9EC-2147426706. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 14, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: Ninja Blender Model BL830CB, clear plastic pitcher with black base

I made a smoothie with my blender I was pouring them into a pitcher when the top blade disconnected from the lower blade and cut my hand. I was the 3rd person in my house to get cut by this blender.

Model
BL830CB
Bought from
Macys
Where
Hillsboro, Oregon: Home/Apartment/Condominium
Who was involved
Age 50, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/8/2015) Euro-Pro Operating LLC: Thank you for forwarding this incident report to Euro-Pro. The safety of our products is very important to us. SharkNinja f/k/a Euro-Pro looks into every consumer complaint received (so long as adequate contact information is available).

CPSC report 20151114-FB9EF-2147426692. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 13, 2015, sent to the company Nov 20, 2015, published by CPSC Dec 7, 2015

The product, in the report: Ninja Bl660 silver, black ,clear plastic container

I was making a smoothie , it was a little thick which it should be! As I was pouring the smoothie into My cup the middle blades started falling out also, so I slightly touch it to hold it in place and the blades Sliced my index finger tip, it bleed so bad omg, I bandaged it up and now a couple week Later I see the recall !! Definitely needed!! I’ve been scared to use it and definitely will not let my children use it!! [REDACT] [REDACT] [REDACT] [REDACT] [REDACT] [REDACT]

Model
bl660
UPC
2235653209
Bought from
Amazon
Bought
Jul 24, 2015
Where
Sacramento, California: Home/Apartment/Condominium
Who was involved
Age 39, Female
The reporter’s relation to them
Self
As this report names them
Brand ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20151112-E40D3-2147426760. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 13, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: Ninja professional 1100 watt blender. Has pitcher and single serve

I used the blender to make a smoothie. While I was rinsing and cleaning up afterward, the blade fell out as I was pouring the excess water out into the sink. My finger was cut in the process. The blade is very sharp and cut clean & deep requiring a trip to the ER and 5 stitches.

Model
BL660 30
Bought from
Amazon
Bought
Jun 20, 2014, about then
Where
Keller, Texas: Home/Apartment/Condominium
Who was involved
Age 43, Female
The reporter’s relation to them
Self
As this report names them
Brand ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

CPSC report 20151113-12EF3-2147426755. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 13, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: ninja nj600 30 blender

bought this ninja blender a few weeks ago, went to make a smoothie and when i poured it out the blade came out with it and cut my thumb,, i spent 2 hours in the er and got 3 stitches

Model
ninja n600 30
UPC
622356527972
Bought from
kohls, Rhode Island
Bought
Oct 24, 2015
Where
pawtucket, Rhode Island: Home/Apartment/Condominium
Who was involved
Age 43, Female
The reporter’s relation to them
Self
As this report names them
Brand ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

CPSC report 20151113-30779-2147426721. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 13, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: Ninja Professional Blender (BL660)

I was pouring my blender and the blade cut my right ring finger. I had to go to the Emergency room and get stitches.

Model
(BL660)
Bought from
Amazon
Where
Sacramento, California: Home/Apartment/Condominium
Who was involved
Age 41, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20151113-3A955-2147426725. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 13, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: Ninja Blender BL660

I have been cut several times by the blades of the Ninja Blender BL660.

Model
Ninja Blender BL660
Bought from
Amazon
Bought
Apr 16, 2015
Where
West Stockbridge, Massachusetts: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20151113-49228-2147426747. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 13, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: Ninja Professional Blender BL660

Laceration to the finger as a result of the blade

Model
BL660
Bought from
Amazon
Bought
Aug 24, 2015
Where
Miami, Florida: Home/Apartment/Condominium
Who was involved
Age 45, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20151113-750AE-2147426750. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 13, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: Ninja® BL660 series professional blender

slid out and cut hand

Model
Ninja
Serial number
BL660
Bought from
Amazon
Bought
Apr 21, 2015
Where
Staten Island, New York: Home/Apartment/Condominium
Who was involved
Age 49, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/8/2015) Euro-Pro Operating LLC: Thank you for forwarding this incident report to Euro-Pro. The safety of our products is of paramount importance to us. SharkNinja f/k/a Euro-Pro looks into every consumer complaint received (so long as adequate contact information is available).

CPSC report 20151113-8714F-2147426757. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 13, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: Ninja Professional BL660 Blender

I have a Ninja BL660 Professional Blender. While unpacking the blender, the spiral blending part slid out and sliced off a decent portion of my left middle finger (the tip). It healed ok but now I have a nasty scar. Obviously not a great experience; I wish there would have been some warning as to how sharp that was or some notice to handle it in a specific way to avoid this issue.

Model
BJ660
Bought from
Amazon
Bought
Nov 10, 2013
Where
Seattle, Washington: Home/Apartment/Condominium
Who was involved
Age 33, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20151113-ABEF7-2147426739. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 13, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 15, 2015

The product, in the report: Ninja Full size model blender

Just as others have stated... When I poured drinks from my Ninja Blender I have been cut a couple of times trying to dodge or just pouring wash water from the pitcher. I commented to my wife how dangerous this unit is as my thumb bled all over the kitchen. The blades are extremely sharp and you ‘forget’ that it is just sitting in the pitcher loose as you tilt the pitcher. Needs some kind of lock or better design to keep people safer.

Bought from
Amazon
Bought
Feb 10, 2015, about then
Where
Edmond, Oklahoma: Home/Apartment/Condominium
Who was involved
Age 45, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20151113-BE66E-2147426731. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 13, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: Ninja Professional Blender BL660

Ninja Professional Blender BL660 I had a deep cut to my finger from the blade of the blender as I was carefully washing it. I had reported this to Ninja and all they said was to be more careful. I requested for a refund and take the item back (although purchased from Amazon) but they said that they cannot do that because it was not purchased from them directly. Amazon too rejected the return since it had passed their return policy. I purchased this blender last September and found after that it was too dangerous that I wanted to return it. Sadly, both manufacturer and seller refused to take the return. THE BLADES ARE INCREDIBLY SHARP AND EVEN THOUGH YOU HANDLE WITH EXTREME CARE, YOU CAN STILL GET LACERATIONS! Please help!

Model
Ninja Professional Blender BL660
Bought from
Amazon
Bought
Sep 12, 2015, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 52, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20151113-C8493-2147426751. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 13, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

The product, in the report: Grey blender

Laceration to finger from dislodged blade after pouring approx 3 months ago

Bought from
Amazon
Where
Lumberton, United States: Home/Apartment/Condominium
Who was involved
Age 24, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja BL660 BlendeR, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/8/2015) Euro-Pro Operating LLC: Thank you for forwarding this incident report to Euro-Pro. The safety of our products is important to us. On November 12, 2015, the CPSC in conjunction with SharkNinja Operating LLC (f/k/a Euro-Pro Operating LLC), issued Recall number 16-034. This recall is to provide revised instructions and warnings for operating the Ninja BL660 blender safely; it does not require consumers to return their blenders nor for retailers to stop selling these products. Further information is available at www.ninjarecall.com.
Euro-Pro looks into every consumer complaint received (so long as adequate contact information is available). We are in the process of reaching out to each consumer who files a report in conjunction with this recall. Should you have any questions, you can reach Euro-Pro toll-free at (877) 593-5140 from 7 a.m. to 11 p.m. ET Monday through Saturday, 9 a.m. to 8 p.m. on Sunday.

CPSC report 20151113-F9B2A-2147426736. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 12, 2015, sent to the company Nov 20, 2015, published by CPSC Dec 7, 2015

The product, in the report: Professional Blender

I was pouring a protein shake and there was still some left in the pitcher so I removed the top and began pouring remainder. I naively assumed that the blade was attached somehow. As I am pouring, the blade mechanism slides out and hits directly on the tip of my finger, slicing it wide open.

Model
BL660
Bought from
Target, Missouri
Bought
Nov 14, 2014, about then
Where
Knob Noster, Missouri: Home/Apartment/Condominium
Who was involved
Age 27, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20151112-16EB4-2147426762. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 12, 2015, sent to the company Nov 20, 2015, published by CPSC Dec 14, 2015

The product, in the report: Bkack grey ninja blender

My wife was pouring pina coladas and the blade released causing a laceration to her hand when the ice shifted and the blade assembly fell out.

Bought from
amazon
Bought
Jan 11, 2015, about then
Where
rosharon, Texas: Home/Apartment/Condominium
Who was involved
Age 24, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20151112-29530-2147426764. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 2, 2015, sent to the company Nov 10, 2015, published by CPSC Dec 3, 2015

The product, in the report: Ninja professional Blender

My husband was just using the ninja professional blender for the first time. When he went to pour the contents out the whole blade fell out and first slashed his finger then fell to the floor severely slicing his toe! The blade design of this blender is very hazardous. We are now on our way to the ER.

Bought from
Kmart, California
Bought
Oct 26, 2015
Where
Fresno, California: Home/Apartment/Condominium
Who was involved
Age 37, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20151102-D2B36-2147427047. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Oct 4, 2015, sent to the company Oct 13, 2015, published by CPSC Oct 27, 2015

The product, in the report: Ninja NJ600 Blender

Was using a brand new Ninja NJ600 and while operating it normally per the manual the ice I was pulsing shattered the pitcher sending sharp plastic debris into my arms and chest causing superficial scratches.

Model
NJ600
Bought from
Macy’s, Oregon
Bought
Aug 12, 2015
Where
PORTLAND, Oregon: Home/Apartment/Condominium
Who was involved
Age 31, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(10/22/2015) Euro-Pro Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. We have been in contact with the consumer, and we have resolved this dispute amicably.

CPSC report 20151004-BEC21-2147427839. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made May 13, 2015, sent to the company May 21, 2015, published by CPSC Jun 12, 2015

The product, in the report: Ninja kitchen blender

I seriously cut myself twice within 15 minutes while using this blender for the first time. I would not recommend this blender for anyone. In my opinion it is defectively designed. The Ninja uses a long attachment with concentric circular blades much unlike the normal blade design typically used in blenders. The Ninja’s “razor blade Christmas tree” design provides no discernible benefit over the normal blade design yet increases the risk of injury exponentially. I seriously cut the index finger on my right hand while inserting the blade attachment into the pitcher. Minutes later, the attachment fell out of the pitcher into my left hand while I was pouring the contents of the pitcher onto a plate (the poorly mixed, half-blended contents, I might add). It caused a deep gash in my palm requiring four stitches to close. The attachment fell out of the pitcher because it is designed to sit loose on the base of the blender with no secure connection whatsoever. Not surprisingly, a quick review of Safer Products complaints shows others have been injured in the same manner and even more seriously. I was lucky to escape with only four stitches. I immediately returned the blender to the place of purchase for a full refund. Avoid at all costs. The Ninja blender is needlessly dangerous, almost as if the manufacturer set out to create a booby trap. Mission accomplished.

Bought from
Costco, Maryland
Bought
Apr 1, 2015, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 37, Male
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(5/21/2015) Euro-Pro Operating LLC: Thank you for sharing your comments with us and for contacting Euro-Pro Customer Support directly. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To ensure you are able to speak with someone at Euro-Pro, we will have a representative contact you directly to further discuss this matter.

CPSC report 20150513-F4C23-2147432978. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 17, 2015, sent to the company Mar 10, 2015, published by CPSC Mar 24, 2015

The product, in the report: Single serving blender

I was using my Ninja Professional blender. I mixed the pancake batter and was unable to remove the top. I tried several grippers in order to remove it and it wouldn’t bufge. I sat it upright on the counter and turned to do something else. All of a sudden there was a loud bang. The top flew off and went about 12 feet. The top contains the very sharp mixing blades and fortunately it did not fly in my direction or hit someone. The blades and force could have killed a child, pet or severely cut someone. Batter flew everywhere. I know that the lid was on straight. I have used this to mix this batter many times. I feel this is a great safety hazard. I did call the company about this incident but they seem to only be interested in settling a claim for damages. I do not feel that is an issue, but product safety is the issue.

Model
Ninja Professional, ph. # 877-646-5288
Serial number
BL450 70
Bought from
Bed Bath Beyond, Tennessee
Bought
Aug 1, 2014
Where
Knoxville, Tennessee: Home/Apartment/Condominium
Who was involved
Age 64, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja Professional 900 watts, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/11/2015) Euro-Pro Operating LLC: Thank you for sharing your comments with us and for contacting Euro-Pro Customer Support directly. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To ensure you are able to speak with someone at Euro-Pro, we will have a representative contact you directly to further discuss this matter.

CPSC report 20150217-C3112-2147435312. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 28, 2015, sent to the company Feb 5, 2015, published by CPSC Feb 23, 2015

The product, in the report: Ninja Professional Blender Model #BL660

I was using my Ninja Professional Blender (Model BL660) to blend frozen fruit and milk. This blender was purchased on or around August 2014 from BJ’s Wholesale Club and was being used as it has been each day since purchasing. After blending for approximately 10 seconds, the right side of the blender exploded out, and shot about 8 feet across my kitchen landing next to the table where my 2 children were eating breakfast. There were 2 separate pieces that were approximately 2” and 4”, with razor sharp edges. The contents of the blender were sprayed across my kitchen out of this opening. Needless to say, I am EXTREMELY concerned about this product and have contacted Ninja twice regarding this matter. I have not yet heard back from their claims department. I took several pictures of the blender following the incident that can be provided if necessary.

Bought from
BJ’s Wholesale Club, New York
Bought
Aug 11, 2014, about then
Where
Rocheseter, New York: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
My Child
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/12/2015) Euro-Pro Operating LLC: Thank you for sharing your comments with us and for contacting Euro-Pro Customer Support directly. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. If you require any further assistance, please call Customer Support at 1-800-798-7398.

CPSC report 20150128-69FE5-2147435956. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Sep 7, 2014, sent to the company Sep 15, 2014, published by CPSC Sep 29, 2014

The product, in the report: Ninja Blender

While cleaning the Ninja Blender I poured the warm water soap solution out (as indicated by the directions) at which point the blades fell out of the blender hitting my right hand creating deep lacerations across my middle and ring fingers. This immediately caused loss of control and sensation in my ring finger. I was taken to the emergency department for medical treatment, I have since been under the care of a hand surgeon who was able to surgically reattach my tendons, though I may have some permanent nerve damage. This product has caused me a great deal of unnecessary pain and suffering. The Ninja blender product design is flawed and needs to be removed from the market to prevent any future injuries.

Model
Ninja Blender Mega Kitchen System 1500 # BL77030
UPC
2235653241
Serial number
Intertec 3181976
Bought from
Target
Bought
Aug 16, 2014
Where
Canyon Country, California: Unspecified
Who was involved
Age 32, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja Blender, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(9/15/2014) Euro-Pro Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20140907-77BB2-2147441146. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jul 28, 2014, sent to the company Aug 5, 2014, published by CPSC Aug 19, 2014

The product, in the report: Ninja mega kitchen system blender

I went to use my ninja blender for the first time today. As I got it out to clean it, the blade fell onto my foot. The blade sliced deeply into foot, to the bone. I was bleeding all over and screamed for my sisters help. As she ran to assist me, she accidentally kicked the blade that was lying next to me, as she did not see it. This resulted in half her toe being cut off, and part of the bone. We spent most of the day in the ER. I got away with just stitches and a tetanus shot... My sister was referred to a plastic surgeon to get a skin graft on her toe. Maybe this company should consider putting a button release for the blade, considering it is sharp enough to cut bone.

Model
BL770
Bought from
Bed Bath & Beyond, Michigan
Bought
May 4, 2014
Where
Muskegon, Michigan: Home/Apartment/Condominium
Who was involved
Age 18, Female
The reporter’s relation to them
Self
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(8/7/2014) Euro-Pro Operating LLC: Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20140728-A8A56-2147442472. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jun 17, 2014, sent to the company Jul 9, 2014, published by CPSC Jul 23, 2014

The product, in the report: Blender

Consumer stated that her daughter had finished using the blender and while she was pouring out the contents a blade fell out and caused her to received laceration on her left hand. She was given first aid from consumer who is a medical professional (nurse). There were no prior incidents. She had used it several times before this incident occurred.
The manufacturer was contacted 6/12/14 through email but she did not receive a response as yet.
Consumer feels that the blender is a safety hazard and should be reported.

Model
bl660 30 Intertek 3181976
Serial number
unknown
Bought from
Kohl’s
Bought
May 31, 2014, about then
Where
Midlothian, Virginia: Home/Apartment/Condominium
Who was involved
Age 15, Female
The reporter’s relation to them
My Child
As this report names them
Brand Ninja, made or sold by Euro-Pro Operating LLC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(7/10/2014) Euro-Pro Operating LLC: Please insert your general comment related to this Report. Do not include contact infoThank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. To help us better understand your experience, please call Customer Support at 1-800-798-7398.

CPSC report 20140617-18089-1409942. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Ninja blenders

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.