General Electric dishwashers

101 reports to CPSC, the latest made Aug 22, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

101reports to CPSC
Aug 22, 2026the latest report was made
Jun 5, 2011the earliest
4with the company’s comments

Brand: General Electric
Makers: GE Appliances & Lighting, GE Appliances, a Haier company and GE AppliancesMakers, importers or sellers, as the reports name them
Product: DishwashersCPSC’s product type: Dishwashers (code 214), in Kitchen: Appliances

Other ways the reports write the brand (7)

“General Electric Profile”, “General Electric Company”, “General Electric “Profile””, “General Electric (GE)”, “General Electric / GE”, “General Electric Dishwasher” and “General Electric GE”

By month

2 reports from September 2025 to August 2026; the most in August 2026, 1. 99 earlier reports, since June 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
August 2026	1
February 2026	1
June 2025	1
January 2025	1
July 2024	1
May 2024	1
December 2023	1
August 2023	2
June 2023	1
March 2023	1
December 2022	1
July 2022	1
September 2021	1
April 2021	2
March 2021	2
January 2021	1
November 2020	1
August 2019	1
July 2019	1
February 2019	1
September 2018	2
August 2018	2
July 2018	1
March 2018	1
February 2018	1
January 2018	3
December 2017	1
November 2017	2
October 2017	1
September 2017	1
June 2017	1
April 2017	2
December 2016	1
July 2016	2
June 2016	2
May 2016	1
April 2016	1
February 2016	1
December 2015	1
October 2015	2
September 2015	1
June 2015	1
April 2015	1
March 2015	1
December 2014	3
October 2014	2
June 2014	1
May 2014	1
February 2014	2
January 2014	2
October 2013	2
September 2013	1
July 2013	2
April 2013	2
March 2013	1
January 2013	1
December 2012	1
November 2012	3
October 2012	1
September 2012	3
August 2012	4
July 2012	1
May 2012	1
April 2012	1
March 2012	1
January 2012	1
December 2011	1
November 2011	2
September 2011	2
August 2011	1
June 2011	2

How badly anyone was hurt

Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
First aid 6 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 5 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 1 CPSC: Injury, Level of care not known
No one hurt 85 CPSC: Incident, No Injury
Not said 3 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

First aid
Made Aug 22, 2026, sent to the company Aug 25, 2026, published by CPSC Sep 10, 2026

The product, in the report: Dishwasher

I sustained a cut and scrape (2 1/2 inches long) from the sharp edge of the top corner of the door on a new GE dishwasher. I contacted GE. They sent a repair vendor to assess the dishwasher. They sent a replacement door, that is no different. The replacement door has the same sharp edges.
(09/03/2026) I would like to provide an update on my report.
I sustained a second injury from my new GE dishwasher door on August 24, 2026.
After I sustained the second injury, I went to the Best Buy store where I purchased the dishwasher to see if there was another model that doesn’t have sharp edges. All of the GE dishwasher floor models at Best Buy had the same sharp edges on the dishwasher door, not just the model number I reported.
This is a multi-product issue that is not limited to the model and unit I purchased.
I have attached a photo of the second cut on my leg and a photo of how the dishwasher door was open when I was cut. I had applied a clear silicone baby protector bumper to the outside edge of the door, which cut me the first time when opening the door.
This time the door was open and not moving while I was loading the dishwasher. My leg was cut after it brushed against the right inside corner of the door. I was never injured while using my original GE Café Dishwasher, which I owned for sixteen years. The current product line is dangerous.

Model
GDT550PYR7FS
Serial number
GD772027B
Bought from
Best Buy
Bought
Jun 16, 2026
Where
Annapolis, Maryland: Home/Apartment/Condominium
Who was involved
Age 66, Female
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20260822-9403C-2147312076. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 10, 2026, sent to the company Mar 10, 2026, published by CPSC Mar 24, 2026

The product, in the report: Under the counter dishwasher

The internal dishwasher components are plastic and prone to melting. The lower water spray arm is so close to the dishwasher’s heating element that it caused the ends of that part to melt, and smoke emitted from the appliance.
(12/2025): After three or four wash cycles, the consumer noticed a burning odor in the home. When he opened the dishwasher’s door, he saw that the spray arm had melted.
He called the dealer and their rep. stayed on the phone and transferred him to the manufacturer.
A manufacturer’s authorized technician from Bodewell, was scheduled to come out to his home 1/21/2026. After examining the machine, the technician told the consumer that he needed to replace 3 parts in the machine. The technician ordered the parts to be sent directly to the consumer. The technician came back on 1/27/2026 and installed the new parts.
2/3/2026: The consumer used the dishwasher and after running it for 2 – 3 cycles, the replacement plastic spray arm melted again.
The consumer was given a CASE# [REDACTED], by the Manufacturer’s Case Manager for Consumer Relations. He was told that they would consult their Quality Engineering Department and get back to him, but no one contacted him.
He followed up with the manufacturer again and inquired about the status of his prior report, but they could not provide a status. Their rep. offered to send out another technician, but the consumer declined and said he would wait until he spoke with their Quality Assurance Department.
The consumer said this could have led to a fire in his home.
The dishwasher was delivered to the consumer’s home on Delivered 12/8/2025.

Model
PDT795SYV6FS
Serial number
VA842899B
Bought from
Home Depot, Florida
Bought
Nov 17, 2025
Where
Boca Raton, Florida: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20260210-58FA2-5891338. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 25, 2025, sent to the company Jun 27, 2025, published by CPSC Jul 14, 2025

The product, in the report: Dishwasher, 24 in. Top Control Built-In Tall Tub Dishwasher in Fingerprint Resistant Stainless with Dry Boost, 3rd Rack, and 47dBA

GE dishwasher has a rack with cheap rollers on it. The roller broke off during the dishwashing cycle and melted to the heating element releasing toxic melted plastic fumes within the unit. The fumes filled the apartment and made my tenant sick. GE came out to replace it, took 6 months to replace the wheels through third party vendor. Broke again 3 months later on a different roller in the same manner and melted plastic with toxic fumes all through the apartment. Both times the tenant was home and likely prevented a fire by shutting off the unit.

Model
GDT650SYV0FS
Serial number
TV706094B
Bought from
Home Depot
Bought
Sep 24, 2023
Where
Nashville, Tennessee: Home/Apartment/Condominium
Who was involved
Age 38, Unspecified
The reporter’s relation to them
Other Relative
As this report names them
Brand General Electric GE, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20250625-F6090-2147330173. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 19, 2025, sent to the company Jan 31, 2025, published by CPSC Feb 14, 2025

The product, in the report: GE Dishwasher model PDT750SSF5SS, 24 stainless steel

GE Dishwasher model PDT750SSF5SS had electrical wiring issue which caused an electrical fire during a normal cycle with a small dishwashing load. Model not currently recalled. The smell was noticed and the fire caught early, so damage is only to appliance.

Model
PDT750SSF5SS
Serial number
LF752617B
Bought from
GEappliances.com
Bought
Jun 25, 2015
Where
Glen Ellyn, Illinois: Home/Apartment/Condominium
Who was involved
Age 36, Unknown
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20250119-61A6D-2147333786. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 16, 2024, sent to the company Jul 19, 2024, published by CPSC Aug 2, 2024

The product, in the report: GE ENERGY STAR Fingerprint Resistant Top Control With Stainless Steel Interior Dishwasher With Sanitize Cycle

Plastic wheels on dishwasher rack detached and melted to heating element. Smell was so toxic that it woke the whole family up at 2am.

Model
GDT650SYVFS
UPC
084691914396
Serial number
VV741271B
Bought from
Home Depot
Bought
Nov 28, 2023
Where
Canton, Massachusetts: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20240716-01591-2147337953. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 12, 2024, sent to the company May 15, 2024, published by CPSC May 30, 2024

The product, in the report: General Electric dishwasher model GDP645SYNFS stainless steel front

GE dishwasher (model GDP645SYNFS) caught fire while running. Smelled smoke, opened it to belching flames. Put out the fire with water from the sink. Our house is filled w plastic smoke, and there is a hole melted into the dish rack. Everyone is fine but it was extremely dangerous. We believe that the dishwasher may have finished running prior to us opening it and that the inside was smoldering, as the white light indicating the run completed was lit. Contacted GE via web form and will call in the morning but we are extremely concerned about this happening to others. Our tentative guess is either a knife slipped through the basket and shorted in the heating element or the heating element failed in a way that caused the fire that flared when the door was opened.

Model
GDP645SYNFS
Serial number
DS848298B
Where
East Falmouth, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 6, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20240512-0A44E-2147339249. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 29, 2023, sent to the company Jan 4, 2024, published by CPSC Jan 22, 2024

The product, in the report: GE Profile Dishwasher Fingerprint Resistant Top Control

After several attempts to get an email address, so that I have a record of my report, from GE and getting no to that request, I am writing to you. There is a piece of the dishwasher tray that keeps coming apart, even after having it repaired. Initially, it caused a a fire during the drying cycle. I have copies of my correspondence as well as pictures, but I cannot send them, as I am unable to upload them to your form.

Model
Model # PDT715SYN3FCM
UPC
Unavailable
Serial number
Serial# RS750489B
Bought from
Hoffman Appliance, New York
Bought
Sep 10, 2021
Where
Rochester, New York: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20231229-B9DD7-2147343149. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 20, 2023, sent to the company Aug 22, 2023, published by CPSC Sep 6, 2023

The product, in the report: GE Dishwasher

Plastic guide wheels for lower rack in dishwasher fall off and get melted by heating element causing smoke and melting plastic smell.

Model
GDP665SYN2FS
Serial number
GR718534B
Bought from
Lowe’s home improvement
Bought
Jun 10, 2020, about then
Where
Salinas, California: Home/Apartment/Condominium
Who was involved
Age 42, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230820-151D6-2147345687. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 18, 2023, sent to the company Aug 23, 2023, published by CPSC Sep 7, 2023

The product, in the report: GE Dishwasher

A spray wand on a GE Dishwasher purchased in 2022 made principally of plastic came into contact with the heating element of the dishwasher and burned creating a real fire hazard. While the tips of the spray wand were metal, the majority of the part is plastic and due to its proximity to the heating element, is a real fire hazard in all similarly designed GE Dishwashers. Model: GDF536OSR0SS; Serial LS906437B.

Model
GDF536PSR0SS
UPC
unknown
Serial number
LS906437B
Bought from
Lowes, Florida
Bought
Jun 13, 2022, about then
Where
Plantation, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230818-696C7-2147345727. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 9, 2023, sent to the company Jun 13, 2023, published by CPSC Jun 28, 2023

The product, in the report: GE Profile Dishwasher

GE Profile Dishwasher Control board caught on fire.

Model
PDW 8480J10SS
Serial number
LL739529B
Where
Montgomery, Texas: Home/Apartment/Condominium
Who was involved
Age 41, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230609-EE1D2-2147347101. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 31, 2023, sent to the company Apr 6, 2023, published by CPSC Apr 20, 2023

The product, in the report: GE built-in dishwasher, permanent under-counter mount

Control panel interior of GE dishwasher Model GLD6360L00SS melted while in operation, sent clouds of smoke through house, and partially burned counter above product. While product is older, it should not end its life by catching fire. This is a life safety hazard.

Model
Model GLD6360L00SS
UPC
N/A
Serial number
GL7898548
Bought from
Standards of Excellence, San Rafael, CA
Bought
Jun 1, 2006, about then
Where
Novato, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230331-2B68C-2147348356. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 28, 2022, sent to the company Mar 7, 2023, published by CPSC Mar 21, 2023

The product, in the report: under the counter dishwasher

12/26/2022: The dishwasher was in operation, when the consumer noticed a disturbing odor. It resembled a chemical-like smell and there was white smoke emitting from it. She is not sure how long the dishwasher had been in use at that time. She opened the door and much more white smoke, and an increased chemical odor emitted from it. Opening the door stopped the operation and she tripped the breaker for extra precaution.
The dishwasher has a stainless-steel interior. The inner tub did not show any damage. However, after the incident, the top edge appeared to be stained. She used a white paper towel to wipe it and some of the black soot rubbed off that area.
12/26/2022: She called the firm, but they were closed for the holiday. She will call them again.
2/10/23 To: U.S. Consumer Product Safety Commission This is an update to: Report Number: 20221228-CA2EE-4033404
When I reported this incident to General Electric, on 12/27/22, their Consumer Relationships Department Representative, [REDACTED], said a General Electric certified repair technician has to come out and look at the dishwasher (model # PDW8200NBB).
I agreed to this as I was curious as to what had caused this scarry incident.
The General Electric technician came to examine the dishware on 1-9-23. He unscrewed the inner panel of the dishwasher door lifted it. On the inner door, on the upper right side of the control panel; burnt, melted wires were visible.
The General Electric technician commented that the wiring darkness was burnt as the control panel shorted out.
Thank You.
[REDACTED]

Model
PDW8200NBB
Bought from
PC Richards
Bought
Nov 17, 2006
Where
Setauket, New York: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric Profile, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221228-CA2EE-4033404. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 16, 2022, sent to the company Jul 21, 2022, published by CPSC Aug 4, 2022

The product, in the report: Dishwasher

My 1 year old GE dishwasher smelled like burning and I discovered a lower dish rack piece with rollers melted and there was a lot of plastic smoke which cause respiratory problems and I kept coughing for hours and felt burning in lungs.

Model
GDP645SYN3FS
Serial number
FS936635B
Bought from
Lowes Haines City
Bought
Apr 23, 2021
Where
Haines City, Florida: Home/Apartment/Condominium
Who was involved
Age 69, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20220716-59755-2147354963. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 19, 2021, sent to the company Sep 22, 2021, published by CPSC Oct 6, 2021

The product, in the report: GE Profile dishwasher Model PDW 9700J11

Fire close call caused by GE dishwasher model PDW9700J11, serial number LH8112948. The dishwasher was in an “off” condition, not being run. No one was using the machine. Problem discovered when an attempt to turn on and machine would not come on. Attempt to turn on was to wash a full load of dishes. There were no injuries from this close call, however the interior of machine electrical systems were discovered burned by GE repair on Sept 2, 2021 when diagnostic visit was completed. House fire was averted because surge protector shut off power but was severely damaged as result of dishwasher electrical failure. The GE recall repair in 2011 only put a [REDACTED] on the problem, did not fix the cause of the fires. Wednesday’s repair was another [REDACTED]. A fix would require a door redesign to prevent condensation from entering the electrical controls of the machine. There is currently a big hole in the door stainless interior panel where the door latch is located that encourages condensation to enter the door electrical connections. I would bet there are house fires around the United States where my dishwasher model was the cause of the house fire but evidence would have been destroyed in the fire. Fires would have been attributed to a house electrical connection problem and not having been generated by the dishwasher failure. This is true if the machine had been directly plugged into an electrical socket. My house close call fire was saved because a surge protecter between the machine and electrical socket protected my house from the electrical fault of the machine. Burn evidence is located on the electrical components of the machine including machine wiring. This is also shown by the evidence of the severely burned surge protector. This is my professional opinion as a retired [REDACTED]. GE tells me they have no responsibility because the machine was previously repaired Nov. 19 2010 under a recall.

Model
Model PDW 9700J11
UPC
none
Serial number
LH8112948
Bought from
McQuires
Bought
Jul 1, 2005
Where
Annandale, Virginia: Home/Apartment/Condominium
Who was involved
Age 79, Unspecified
The reporter’s relation to them
My Spouse
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20210919-06E0B-2147360465. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 30, 2021, sent to the company May 5, 2021, published by CPSC May 19, 2021

The product, in the report: GE Profile dishwasher. Stainless steel finish. Standard under counter mount dimensions. Model PDW9980N00SS

We have had and been satisfied with the GE Profile dishwasher that was installed in our new home in December 2007. On April 28, 2021 prior to retiring for the evening, we set the dishes to wash overnight as we have done so many times. We awoke to the smell of smoke but thought it was coming through an open window in our bedroom. When we got up at 6:15am, it was clear the dishwasher had malfunctioned. The counter top was extremely hot, a plastic lid on the counter top had melted. Opening the dishwasher was horrifying. Everything inside was melted - the silverware basket, the rotating wash wand...what a mess! All the dishes had melted plastic and a smokey coating on them. With a lot of effort, most of the dishes could be salvaged - not so with the sterling silver flatware. We took pictures we’d be happy to share. We just wanted to report the danger to others who may have the same make/model dishwasher. We were never contacted by the manufacturer alerting us to any fire hazard associated with this product.

Model
PDW9980N00SS
UPC
N/A
Serial number
VM736863B
Where
Broomfield, Colorado: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20210430-7FEEB-2147364408. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Apr 19, 2021, sent to the company Apr 29, 2021, published by CPSC May 13, 2021

The product, in the report: Dishwasher

The consumer indicates that he turned his dishwasher on and approximately twenty minutes later smelled smoke in his home. When the consumer checked the dishwasher, he noticed that it was the source of the smoke so he looked down a small slot located on the door latch and saw flames. The consumer immediately got a fire extinguisher and was able to fit it through the slot, extinguishing the fire completely. The consumer then switched off the circuit breaker.
The consumer notes that he burned his right index finger when he touched the On/ Off switch; all of the plastic around the switch melted but the unit inside as well as his dishes were not damaged since the fire was limited to the inside of the door.
The consumer contacted the Manufacturer and explained the situation [REDACTED]; the representative he spoke to asked him to call back to schedule an inspection as their system was down but let him know that they would either repair the unit or give him a discount towards the purchase of a new one should his unit not be repairable.
The consumer states that the unit was used once daily; the consumer notes that all the homes in his neighborhood have the same dishwasher but he is unsure if his incident as isolated.
The consumer does not plan on keeping his dishwasher for at least the next thirty days.

Model
PDW9280J10SS
Serial number
MH718904B
Bought from
Mr. Jay Appliances TV Inc., New York
Bought
Jun 27, 2005
Where
Medford, New York: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Injury, Level of care not known

CPSC report 20210419-C1B5B-3218708. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 19, 2021, sent to the company Apr 8, 2021, published by CPSC Apr 22, 2021

The product, in the report: Dishwasher

The consumer indicates that she smelled something burning in her home. When she checked and opened her dishwasher, a lot of smoke came out even though the unit was not on. The dishes that were inside it were burnt. The consumer immediately contacted her local Fire Department and they extinguished the fire, unplugged and removed the dishwasher, and placed it in the consumer’s porch. Their report indicated that the fire may have been started by the unit’s heating element.
The consumer contacted the Manufacturer and explained the situation; the representative she spoke to scheduled for a Service Technician to inspect the unit. Once the serviceman looked at the unit, he deemed it repairable but then the Manufacturer deemed it irreparable once they read the Fire Department’s report. The Manufacturer offered a discount towards one of two models of dishwasher that the consumer can purchase.
The consumer notes that she had a third-party repairman inspect her unit and he also deemed it irreparable as the parts were no good.
The consumer states that the unit is used three to four times per week.
The consumer plans on keeping her dishwasher for at least the next thirty days in case an investigation ensues.

Model
PDW9980LBB
Serial number
DC719578B
Bought from
Silver City, New York
Bought
Jun 15, 2006, about then
Where
New City, New York: Home/Apartment/Condominium
Who was involved
Age 75, Female
The reporter’s relation to them
No Relationship
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20210319-1A7E8-3129136. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Mar 5, 2021, sent to the company Mar 16, 2021, published by CPSC Mar 30, 2021

The product, in the report: General Electric dishwasher. It’s aluminum on the front and has black plastic on the top of the door. It has a patch to lock it for running a cycle. It has Finish logos on the inside as well

I got my finger caught under the top lip of my dishwasher door. There is a gap in the plastic with sharp edges. The first time it happened my finger got caught and bent the knuckle in the wrong direction resulting in a break and a deep cut that had to be cleaned and sealed at the doctors. I have a permanent scar and still have finger pain nearly 6 months later. I have caught other fingers twice since resulting only in a nail pulling slightly off the bed and a cut with a bruise

Model
GAD3360K01SS
UPC
Unknown
Serial number
HL836732B
Where
Poulsbo, Washington: Home/Apartment/Condominium
Who was involved
Age 34, Female
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20210305-01A87-2147365515. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 11, 2021, sent to the company Jan 28, 2021, published by CPSC Feb 11, 2021

The product, in the report: GE Profile dishwasher. Stainless exterior. Under counter.

While under normal use, the GE Profile dishwasher in our home caught on fire. The fire came from the circuit board inside the door of the unit. Thankfully we smelled the burning smell, and were able to unplug the unit, and put out the fire. There was black residue on the counters and all the dishes. The underside of the counter in that area is black from the smoke or the heat. The wires are melted, the handle is disconnected from the interior melting, the top button panel was melted as well.

Model
PDW9280J10SS
Serial number
LH837278B
Where
Foster City, California: Home/Apartment/Condominium
Who was involved
Age 4, Unknown
The reporter’s relation to them
My Child
As this report names them
Brand General Electric Company, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20210111-67829-2147366577. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 17, 2020, sent to the company Dec 16, 2020, published by CPSC Jan 4, 2021

The product, in the report: Black GE dishwasher

The family was using a dishwasher under normal conditions. The dishwasher was installed by Lennar Home Builders during construction of a new house. Under normal conditions, the person reported that the dishwasher began to smoke and flames were seen from the under side of the dishwasher. The fire was extinguished . One person was assessed for smoke inhalation.

Model
GSD3300k55BB
Serial number
SL766552B
Where
New Braunfels, Texas: Home/Apartment/Condominium
Who was involved
Age 27, Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20201117-F5C57-2147368064. Submitter: Local Government Agency Search for it on SaferProducts.gov
No one hurt
Made Aug 21, 2019, sent to the company Aug 29, 2019, published by CPSC Sep 13, 2019

The product, in the report: GE Dishwasher.

My 15 year old dishwasher started smoking from the door during a normal wash cycle. It also emitted a strong odor of burned plastic. At this point I stopped the washer, disconnected the power and shut off the water.

Model
PDW888OJO3SS
Serial number
SG841589B
Bought from
Builder
Bought
Oct 1, 2004
Where
Las Vegas, Nevada: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric Profile, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190821-B9411-2147379140. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 12, 2019, sent to the company Aug 7, 2019, published by CPSC Aug 21, 2019

The product, in the report: GE dishwasher, stainless, front door panel black

We had a house built in 2010, and all of the appliances came with it. All of them were GE. In 2017 the GE dishwasher model GLD4560R00SS, and ser. number VT788951B started arching. Standing in front of the washer, I could see the arc come from underneath the washer. I unplugged the washer, and I have not used it since. There are only two of us, and the washer was only used about 8 times a year when family visited.

Model
GLD4560R00SS
Serial number
VT788951B
Where
estero, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190712-369A3-2147379935. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 4, 2019, sent to the company Feb 14, 2019, published by CPSC Mar 4, 2019

The product, in the report: GE Hotpoint Dishwasher (Model # GLD6964R10SS / Serial # RS836468B). Stainless Steel door, plastic tub built-in dishwasher.

Circuit board on GE Dishwasher (Model # GLD6964R10SS/ Serial # RS836468B) caught on fire during operation. The incident occurred in the middle of the night and mid-cycle for the dishwasher. Smoke from the burning plastic was billowing out of the machine and fortunately we were home and were able to react to the fire detectors. The machine was continuing to run and had approximately 40 minutes left on the cycle. The machine could not be stopped or reset without cutting the power to it from the circuit breaker box.
Upon investigation, nothing foreign caused the short. Plastic around the circuit board housing was melting and causing the smoke. The board itself is mostly black due to what appears to be a short. The metal heat shield was also blackened as a result. Damage to the premises was burnt plastic smell throughout. Damages to residents includes smoke inhalation of toxic burnt plastic smoke and stress caused by the incident and potential impact to young children ages 6 and 3. Windows and doors had to be left open overnight in frigid temperatures to allow for fresh air to clear the smoke.
This appears to be the same issue (water condensation causing a short) that is the subject of the recall https://www.geappliances.com/ge/recall/dishwasher_2010/. This model number, however, has not been recalled. GE sent a technician to investigate and his report was only that a “”thermal event @ control module” occurred. GE has made no effort to remedy this problem based on my subsequent discussions with their customer relations team other than to offer a limited discount on a GE dishwasher.

Model
GLD6964R10SS
Serial number
RS836468B
Where
Yorktown Heights, New York: Home/Apartment/Condominium
Who was involved
Age 3, Male
The reporter’s relation to them
My Child
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20190204-A17DC-2147382917. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 28, 2018, sent to the company Oct 11, 2018, published by CPSC Oct 25, 2018

The product, in the report: ge profile stainless steel dishwasher. I have pictures of the melted items, but can not get them to upload.

I came home with my toddler after a playdate. Was making him a sandwich and placed my hand on the dishwasher panel. It was so hot it burned my hand. I knew something was wrong as the dishwasher had not been run since yesterday afternoon. I grabbed a potholder to open it up. the heat kept coming out of it. I tried to turn it off by the buttons on the front, but to no avail. Went downstairs to turn the breaker off. After it had cooled down, we emptied it. Upon emptying, we realized how hot it actually got as it melted most of our plastic toddler items. I want others warned about this dishwasher, because it looks like it was not part of the initial recall of ge profile dishwashers. I also sent a copy of the pictures to ge so they can know

Model
PDW8980L00SS
Serial number
AL869038B
Where
port orchard, Washington: Home/Apartment/Condominium
Who was involved
Age 41, Female
The reporter’s relation to them
Self
As this report names them
Brand General electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20180928-D5CAA-2147385294. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 5, 2018, sent to the company Sep 13, 2018, published by CPSC Sep 27, 2018

The product, in the report: GE Profile Dishwasher Model PDW8980N00SS Sn RM738847B Purchased 2007

Dishwasher began producing smoke from top of the front panel and created an intense plastic/electrical burning smell, most likely near the start of the drying cycle.
Even after unplugging the dishwasher from electrical outlet, part of the inner side of the door (behind the right 1/3 of the control panel) remained hot enough to burn hand/fingers, for nearly an hour.

Model
PDW8980N00SS
Serial number
RM738847B
Bought
Sep 1, 2007, about then
Where
Thousand Oaks, California: Home/Apartment/Condominium
Who was involved
Age 46, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric “Profile”, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20180905-16249-2147385754. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 30, 2018, sent to the company Sep 10, 2018, published by CPSC Sep 24, 2018

The product, in the report: GE Dishwasher - White

Set the dishwasher for delayed start of 4 hours. At approximately 1:30 AM the next morning my smoke alarms were activated (all 8 alarms) and I ran to the kitchen which was full of smoke and saw flames rising from the door of the dishwasher. I was able to open the door and poured water to extinguish the fire and called 911 to send the fire department. The firemen removed the dishwasher from the house and vented the smoke for two hours. Some damage to the cabinet on the left side of the dishwasher; the dishwasher was totally destroyed. I have since ordered a new GE Dishwasher from [REDACTED] being delivered today. The destroyed equipment was of the GSD series and was purchased when I built the house in 2000.

Model
GSD Series
Where
CORONA, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20180830-415F9-2147385854. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 27, 2018, sent to the company Sep 5, 2018, published by CPSC Sep 19, 2018

The product, in the report: The GE dishwasher came with the house when it was built in 2010. We have not used the unit much. No more than 8 or 10 times a year. About March we started smelling something from the unit. About 2 months ago I saw a arc flash come out from under the door. I unplugged it and we have not used it since. I did not do anything with it, because I have been going through cancer surgery recovery.

We have a GE dishwasher. The dishwasher came with the new house when it was built in late 2010. We only use it about 8 or 10 times a year. Starting about 6 months ago we started smelling something like hot wires and a few months ago the machine started arching out of underneath the door. I unplugged the unit and found online about the recall. I am going to call GE tomorrow. I would have done this sooner, but I have been going through cancer treatment and recover and did not feel like fooling with it.

Model
gld4560R00SS
Serial number
VT788951B
Bought from
came with new house
Where
estero, Florida: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20180827-65584-2147385930. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 5, 2018, sent to the company Jul 13, 2018, published by CPSC Jul 27, 2018

The product, in the report: GE Dishwasher. Model: GDWF100V40WW. Serial Number: FZ777573B. White. Thermally Protected.

GE Dishwasher model: GDWF100V40WW, Serial Number: FZ777573B.
Dishwasher being used normal. Didn’t clean dishes. Ran twice without cleaning dishes. Water filled drained out melted pump housing. After pulling the dishwasher out I found melted thermal protector plastics substance all over components and melted electrical wire from wall. Disconnected unit. Fire could have occurred. Kitchen hardwood floor ruined.

Model
GDWF100V40WW
Serial number
FZ777573B
Bought from
Home Depot, Idaho
Bought
Jul 1, 2015, about then
Where
Eagle, Idaho: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand General Electric Dishwasher, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20180705-4C456-2147386996. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Mar 6, 2018, sent to the company Mar 14, 2018, published by CPSC Mar 29, 2018

The product, in the report: GE Profile Dishwasher

On 27 February, 2018 at approximately 3AM, I woke to the smell of melting plastic. I identified the smell as originating from my GE Profile Dishwasher as I noticed the counter top above the washer was hot to the touch. Upon opening the door, smoke rolled out and set off my smoke alarms.
The washer could not be turned off by the controls. I had to locate and shut off circuit in my breaker panel.
Anything plastic inside the dishwasher was destroyed including most of the plastic components of the washer itself.
To be clear, the dishwasher turned on its heating element by itself without any human intervention. I did load some dishes the previous night but did not add detergent nor start the wash cycle.
This model/serial number is not part of any recall but I think that it should be.
Model Number: PDW9980N20SS Serial Number: GR793742B

Model
PDW9980N20SS
Serial number
GR793742B
Bought from
http://www.graevesautoandappliance.com/
Bought
Mar 1, 2008, about then
Where
Derwood, Maryland: Home/Apartment/Condominium
Who was involved
Age 53, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric (GE), made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20180306-46304-2147389479. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 17, 2018, sent to the company May 11, 2018, published by CPSC May 25, 2018

The product, in the report: GE Dishwasher - black with plastic tub.

We were running our GE dishwasher and noticed tremendous smoke coming out of the front of the dishwasher. We unplugged it so no further damage was done. When GE came out and opened the dishwasher you could see that the control panel had caught fire.

Model
GLD6800N00BB
Serial number
FM763928B
Bought
Feb 1, 2007, about then
Where
San Diego, California: Home/Apartment/Condominium
Who was involved
Age 44, Female
The reporter’s relation to them
Self
As this report names them
Brand General Electric Company, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20180217-C255F-2147392838. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 29, 2018, sent to the company May 2, 2018, published by CPSC May 16, 2018

The product, in the report: General Electric Dishwasher. Model number: GLD6360L00SS and Serial number:DL843567B.

We have a general electric dishwasher. Model number: GLD6360L00SS and Serial number:DL843567B. We were washing a load of dishes like normal when the dishwasher began to smell really bad and then smoke and ash started pouring out of the top. I immediately stopped it and the metal front was extremely hot. I opened the unit to find out what was going on and there was a fire that started on the motherboard. If I had not been home it would have burned out house down.

Model
GLD6360L00SS
Serial number
DL843567B
Where
Lehi, Utah: Home/Apartment/Condominium
Who was involved
Age 32, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20180129-83432-2147393304. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 7, 2018, sent to the company Jan 16, 2018, published by CPSC Jan 31, 2018

The product, in the report: FEATURES Giant tub with up to 16 place-setting capacity racking Increased capacity with durable racks hold 16 place settings at once 6-level towerless wash system Quietly powers dishes clean with less water and energy Clean sensor A tiny laser measures soil levels and water temperature to adjust to the ideal cycle time 2/4/8-hour Delay Start Set the time to wash dishes at a later time QuietPower™50 sound package - 50 dBA An enhanced sound-deadening system muffles noises and keeps the kitchen quiet

i was running my dishwasher as normal and smelled smoke. i went to the kitchen and smelled something burning and the kitchen was full ofsmoke. i didnt know where it was coming from and just happened to open the dishwasher. more smoke poured out as i opened it. the silver wear was so hot when igrabbed a piece it burned me causing a blister. all the plastic had melted into the bottom. theheating fragment malfunctioned for some reason overheating to temp you would set an oven at. i think this could have potentiallycausd a fire if i wasnt home

Model
PDW8280NSS
Serial number
TL872737B
Where
columbia, South Carolina: Home/Apartment/Condominium
Who was involved
Age 33, Female
The reporter’s relation to them
Self
As this report names them
Brand general electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20180107-70A92-2147393924. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 4, 2018, sent to the company Feb 1, 2018, published by CPSC Feb 15, 2018

The product, in the report: GE Monogram dishwasher Model Number ZBD6890N00II, Serial Number ZM728011B

Madam/Sir:
I have a GE Monogram dishwasher Model Number ZBD6890N00II, Serial Number ZM728011B. Two nights ago I unloaded the dishwasher and went to bed. At about 3:45 am I awoke to a strange smell in my condominium. After searching, I found that the dishwasher was on a heat cycle that melted the upper and lower plastic spray mechanisms in the stainless steel case of the dishwasher as well as the plastic silverware holder. I am appalled that this can happen even accidentally. I have been using dishwashers for a long time and have never experienced anything like this overheating. I think it would have caused a fire if I had not caught it when I did.
Have these dishwashers been reported before as fire hazards. I can see no recall activity on my serial or model number. I think the dishwasher was manufactured probably just prior to 2008.
[REDACTED]

Model
Monogram dishwasher Model Number ZBD6890N00II
UPC
don’t know
Serial number
ZM728011B
Bought from
with condo
Bought
Jan 1, 2008, about then
Where
Chicago, Illinois: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20180104-B63C5-2147394034. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 23, 2017, sent to the company Jan 30, 2018, published by CPSC Feb 13, 2018

The product, in the report: GE Monogram Dishwasher

At 2:30 a.m. on 12/21, my husband noticed a HORRIBLE smell in the entire 1st floor of our house. It was coming from the dishwasher, which he had started at 11am. It was stuck running and was burning up! The door was so hot, we couldn’t touch it. He immediately turned out the electrical breaker. It was clear that if he hadn’t happened to get up to use the bathroom, a fire would have started, which was terrifying! This was a GE Monogram dishwasher that cost almost $1000 new! We were scared and shocked. Luckily, my husband checked Google and found that there was a recall issued for this dishwasher in 2010! I usually register all new appliances, but in this case, we were moving into a new house we had built, and everything was new. I was overwhelmed and didn’t register. STILL, the appliance dealer in Richmond, VA, knew we had purchased this expensive dishwasher, so we were disappointed that they didn’t notify us. I strongly feel that my husband saved our lives. We had our adult son home for Christmas and our two dogs in the house. We were ALL at risk! We are using the $200 rebate for a new dishwasher to be installed this week, but this was a serious event. On 12/23, our house STILL smells of that horrible burning plastic/metal even though we’ve had windows open.

Model
Monogram ZBD6880K10SS
Serial number
FL7385556B
Bought from
Lakeside Appliance, Virginia
Bought
Jan 24, 2006
Where
Providence Forge, Virginia: Home/Apartment/Condominium
Who was involved
Age 68, Female
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20171223-BBFCC-2147394348. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 14, 2017, sent to the company Dec 4, 2017, published by CPSC Dec 18, 2017

The product, in the report: When we pulled our dishwasher out from the cabinet to investigate a water leak, we discovered that the rubber insulation of the exterior walls of the dishwasher had melted, deformed and detached from the back and sides of the dishwasher. We feel fortunate that we did not have a fire. I have pictures but the ADD FILES button is not functioning for me.

When we pulled our dishwasher out from the cabinet to investigate a water leak, we discovered that the rubber thermal insulation of the exterior walls of the dishwasher had melted, deformed and detached from the back and sides of the dishwasher. We feel fortunate that we did not have a fire. I have pictures but the ADD FILES button is not functioning for me.

Model
GDWT668V00SS
Serial number
DZ733490B
Bought from
GE Appliance Store, Kentucky
Bought
Mar 3, 2012
Where
Mentor, Ohio: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20171114-867CC-2147395424. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 8, 2017, sent to the company Jan 30, 2018, published by CPSC Feb 13, 2018

The product, in the report: GE Automatic Dishwasher; Stainless steel interior and exterior finishes.

This is regarding a GE Dishwasher Model GDWF160V40SS purchased from Home Depot in 2012. On the early evening of November 7, 2017 (6:00pm EST) I ran the dishwasher. In the early morning I went to work, not checking the dishwasher. However, on my return at 4:00 pm 11/8/2017 I went to unload the dishwasher which was extremely hot and shelled of something melting. I discovered that the heater was still on, had melted the silverware basket and warped melted some plastic cutting boards and storage containers, and would likely have caught fire if I had been away from home for a few days as the melting basket was dripping right on the heating element. The only way for me to turn it off was to switch the circuit breaker supplying power to the dishwasher to off.

Model
GDWF160V40SS
Serial number
FZ736880B
Bought from
HOME DEPOT, Michigan
Bought
Apr 2, 2012
Where
Grand Haven, Michigan: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20171108-99B13-2147395644. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 21, 2017, sent to the company Feb 1, 2018, published by CPSC Feb 15, 2018

The product, in the report: dishwasher

Dishwasher was started and soon after started emitting smoke which smells like electrical fire. Opened up the door to access electronics and see serious damage to main control board including charring and melted components/wire connector.

Model
GLD6760N00SS
Serial number
DM787471B
Bought from
came with house
Bought
May 31, 2007, about then
Where
Avon, Indiana: Home/Apartment/Condominium
Who was involved
Age 48, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20171021-B3AF4-2147396624. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 12, 2017, sent to the company Sep 20, 2017, published by CPSC Oct 4, 2017

The product, in the report: GE Monogram Dishwasher

I left the house while my children were home being watched by the oldest sibling. When I arrived at home I smelled burning plastic. I figured out that it was the dishwasher. The entire corner metal lining of the dishwasher was caved inward, the rack wheels were melted, and the spinning device at the bottom was melted. I am so glad that my house did not start on fire. GE Monogram Model #ZBD6880N00SS.

Model
ZBD6880N00S
Serial number
TM846419B
Bought
Nov 1, 2007, about then
Where
Alabama: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20170912-42461-2147397500. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 8, 2017, sent to the company Aug 16, 2017, published by CPSC Aug 30, 2017

The product, in the report: GE Profile Dishwasher

Dishwasher failed to turn off the heating element at the end of wash cycle resulting in potential fire hazard

Model
PDW9280N20SS
Serial number
LR752547B
Bought from
Appliance Direct
Where
merritt island, Florida: Home/Apartment/Condominium
Who was involved
Age 66, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20170608-84037-2147399858. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 27, 2017, sent to the company May 5, 2017, published by CPSC May 19, 2017

The product, in the report: Dishwasher model ghda676n00ss

GE adora Dishwasher model: ghda676n00ss at rental house caught fire. Luckily renters were at home and were able to put out the fire.

Model
ghda676n00ss
Serial number
DM869594B
Where
Burbank, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20170427-8A64C-2147403964. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 9, 2017, sent to the company May 18, 2017, published by CPSC Jun 2, 2017

The product, in the report: Dishwasher

Product is a household dishwasher used once daily. After a smoky odor was noticed, I was initially unable to determine it’s cause, and the appliance appeared to be working. The following day, the appliance failed (would not power-up). I disassembled the unit and found that a small fire on the PC board had occurred, causing permanent irreparable damage. This also caused some of the case plastic to melt. I was not aware of the fire when it occurred, and it was self-extinguishing. The electrical failure did not cause the 15 amp circuit breaker to trip. Further examination of the PC board found that no fuses exist despite the presence of AC line voltage. I have kept the PC board in case further investigation is requested. There were no injuries. Damage was limited to the dishwasher itself. Product is a General Electric dishwasher, Model GSD5560G03SS, Serial #AH864064B.

Model
GSD5560G03SS
Serial number
AH864064B
Bought from
Home Builder, Oregon
Bought
Sep 15, 2005
Where
Hillsboro, Oregon: Home/Apartment/Condominium
Who was involved
Age 55, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20170409-13E7B-2147404554. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 20, 2016, sent to the company Jan 4, 2017, published by CPSC Jan 19, 2017

The product, in the report: Steel tub dishwasher

We loaded our dishwasher with a typical load of dishes just before going to bed for the evening. We used a normal wash cycle with a heated dry. We went to bed. Just before going to sleep, I smelled smoke in the house. I ran downstairs to the kitchen and opened the running dishwasher. An acrid black smoke what smelled like burning circuit-board was belching out of the washer door latch. The inside of the door was quite hot to the touch. The door continued to remain hot until I shut down the circuit breaker for the washer at our main box. Besides some inhaling of the tarry smoke, no injuries were sustained (THOUGH I WOULD HATE TO THINK IF THIS HAD HAPPENED AFTER WE WERE ASLEEP). The house continues to smell like burned phenolic resin 5 days after the event.
We read about the 2010 recall on our model washer the next day. We called the GE hotline to report the incident. They indicated that, based on our machines history, the recall “fix” had already been performed for the previous home owner.
The GE service tech was out to the house 5 days later. He went inside the washer door and discovered that a wire harness attaching to the main controller board was quite burned, as well as the controller board itself, a Computime 663C, GE model no 165D7305G003. Surrounding plastic was also melted. The tech offered to replace/repair the burned parts for free. He could not guarantee that the controller board would not flame up again. We turned down the repair and will replace the washer.

Model
ZBD6890K0311
Serial number
FH724968B
Where
Amesbury, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 60, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20161220-FC46C-2147409119. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 31, 2016, sent to the company Aug 8, 2016, published by CPSC Aug 22, 2016

The product, in the report: GE Profile Dishwasher

Entered home to smoke and noxious odor. Identified source as dishwasher. Immediately cut power to the dishwasher. Opened dishwasher door to large quantities of noxious smoke. Electrical fire observed at dishwasher control board.

Model
PDW9280J10SS
Serial number
LH844476B
Where
Chicago, Illinois: Home/Apartment/Condominium
Who was involved
Age 29, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20160731-DAD0C-2147416440. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Jul 22, 2016, sent to the company Aug 2, 2016, published by CPSC Aug 16, 2016

The product, in the report: GE Profile Dishwasher - stainless steel - purchased new around 2006/2007

I have a GE Profile Dishwasher - Model # PDW9980LOSS Serial # HL887660B. This morning my wife ran the dishwasher and left the house - i was outside working in yard - around 9:30 the smoke alarm went off and I went inside the house filled with smoke and smoke coming out of the dishwasher with a flame coming from the top control panel of the dishwasher. I opened door and turned off power to dishwasher which was running. The Houston Fire Department showed up and pulled the wood above the dishwasher off that had been charred and made sure everything was out utilizing their heat gun. Around noon I contacted GE via their online system - but have yet to hear back from them.

Model
PDW998OLOOSS
Serial number
HL887660B
Where
Houston, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances, a Haier company
How badly, in CPSC’s words
Unspecified

CPSC report 20160722-01075-2147416646. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Jun 14, 2016, sent to the company Jul 1, 2016, published by CPSC Jul 18, 2016

The product, in the report: GE model GDWF400V00WW Dishwasher Serial no AD00337C Dishwasher

Water started pouring out of the TOP of my dishwasher (through the electrical lines, down my walls etc where there is electrical.
GE model GDWF400V00WW

Model
GE model GDWF400V00WW
Serial number
AD00337C
Bought from
Home Depot
Bought
Apr 23, 2013
Where
Mississauga, Canada: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances
How badly, in CPSC’s words
Unspecified

CPSC report 20160614-527B5-2147417812. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 8, 2016, sent to the company Jun 15, 2016, published by CPSC Jun 29, 2016

The product, in the report: GE dishwasher, stainless steel outside and inside, 24” wide - standard household size.

We loaded our GE dishwasher, put in the soap pod and turned it on. After a few hours we started to smell burning We thought there was a fire in the house. When we opened the dishwasher several items had melted to an unrecognizable state. The silverware basket melted to the the bottom rack and the lower sprayer arm melted. There was dripping plastic and the dishes were so hot they felt like they were in a 500 degree oven. We left the door open so everything could cool off. When we shut the door the heating unit started to get hot again, but we never turned it on.

Model
PDWF480P00ss
Serial number
HS711489B
Bought from
Sergeant Appliance, Michigan
Where
Shelby Township, Michigan: Home/Apartment/Condominium
Who was involved
Age 53, Female
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20160608-4FB9F-2147417976. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 28, 2016, sent to the company Jun 7, 2016, published by CPSC Jun 21, 2016

The product, in the report: GE Profile Dishwasher. Model #PDW9700J0011 Serial #MG845379B. Unknown purchase date or location because appliance was installed in house when we purchased house in 2013. Estimated purchase date in 2007 due to kitchen renovation

We turned our GE Profile dishwasher on to wash dishes. About halfway through the cycle, smoke started coming out of the top of the dishwasher, along with a very bad burning plastic/electric smell. We immediately stopped the dishwasher cycle by opening the door and the smoke continued coming out and smelled very bad. We called an appliance repairman who told us to immediately turn the breaker off for the dishwasher, because the top panel electric display was still on and showing lights indicating time elapsed in the wash cycle. We did this and let the smoke dissipate, and determined it had been coming out of the top control panel. We are going to replace the dishwasher with GE rebate due to recall.

Model
GE Profile Model #PDW9700J0011
Serial number
MG845379B
Bought from
unknown
Bought
Jan 1, 2007, about then
Where
Seattle, Washington: Home/Apartment/Condominium
Who was involved
Age 2, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand General Electric, made or sold by GE Appliances
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20160528-CC693-2147418216. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 20, 2016, sent to the company Apr 28, 2016, published by CPSC May 12, 2016

The product, in the report: GE dishwasher model GLD6908R10BB S.N. DT722781B used to wash dishes

Our GE dishwasher model GLD6908R19BB caught on fire. My wife was in the kitchen at the time and saw black smoke coming from the dishwasher. She opens the door and saw flames inside. She immediately closed the door and tried to use the dishwasher controls to shut down the machine, but it did not work. She shut off the electrical power supply to the dishwasher on an external switch. We called GE. They sent a technician to inspect the unit. The electronic components of the control unit and the insulation of the electrical wires were melted. GE informed us, that the dishwasher cannot be repaired. It is a total loss. They told us, that their engineers did not consider this a safety issue. This potentially deadly situation was only prevented through my wife’s luckily being in the kitchen at that time and reacting quickly and correctly in the emergency. GE’s responses were to offer us to buy a new dishwasher at an inflated price, and if we don’t take it, the case is closed by them.

Model
GLD6908R10BB
Serial number
DT722781B
Bought from
Lowe’s Home Centers, Texas
Bought
May 16, 2010
Where
Richmond, Texas: Home/Apartment/Condominium
Who was involved
Age 74, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand General Electric, made or sold by GE Appliances
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20160420-A7514-1567118. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 12, 2016, sent to the company Feb 23, 2016, published by CPSC Mar 8, 2016

The product, in the report: GE Profile dishwasher model PDW9980N20SS serial number DR801172B

This report is on a GE Profile dishwasher model PDW9980N20SS serial number DR801172B purchased from Home Depot maybe in 2010. After a load had been done using the delay start in our dishwasher Monday night 2/8/16, I noticed the next morning some plastic ware had melted in one corner. I thought I might have put too light a plastic in. About 6 :30 PM that same Tuesday February 9, I set the delay again on the dishwasher to start 7 hours later around 3 AM in the next morning. About11:30 that night my wife and I were awakened by a melted plastic smell. We found the dishwasher still set on delayed start with about 3 hours to go. But it was hot and stunk of melted plastic. Even the granite counter top was hot. We opened the dishwasher and found melted plastic all over - on racks, on glassware, on silverware and metal items. The detergent dispenser was still closed. The lower spray nozzle had melted one of it’s arms onto the heating element. Photos are later in report. It still remained hot when we shut it off by pushing the “start” button. So we had to turn it off at the circuit breaker outside. The melted spray arm was very heavy plastic part of the dishwasher. Other melted plastic ware in the load was also very heavy material that had never melted before using this dishwasher.

Model
PDW9980N20SS
Serial number
DR801172B
Bought from
home Depot, California
Bought
May 1, 2010, about then
Where
San Dimas, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric Profile, made or sold by GE Appliances
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20160212-A0C45-2147421785. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 7, 2015, sent to the company Dec 22, 2015, published by CPSC Jan 7, 2016

The product, in the report: Dishwasher

12/03/2015 - The consumer ran the dishwasher and left his home after the dishwasher turned off. When the consumer came back to his home, he immediately smelled burning plastic. When he went to the kitchen, he noticed the dishwasher was extremely hot. The consumer opened the unit and noticed that the spray-arm that sprays the water had melted to plastic. The consumer proceeded to remove cutting boards. He noticed that one of the cutting boards was melting down through the grate.
The consumer assumes the coil never turned off when it should have but some time later as it had stopped melting at some point.
12/07/2015 - The consumer contacted the manufacturer’s recall hotline. He learned that there are several of their dishwashers included in a recall however his is not since it has a steel tub. The consumer plans on contacting the manufacturer and speaking to a representative.
The consumer plans on purchasing a new dishwasher but from a different manufacturer. The consumer states that this is the fourth dishwasher he owns by the same manufacturer and that the first three were replaced under a recall.
The consumer has no previous incidents or injuries to report. The consumer believes the product poses a safety hazard to consumers.

Model
PDW8200N00WW
UPC
Unknown
Serial number
SM7442688
Bought from
The Home Depot, Georgia
Bought
Aug 27, 2007, about then
Where
Aurora, Colorado: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20151207-AA243-1536954. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 30, 2015, sent to the company Dec 11, 2015, published by CPSC Dec 28, 2015

The product, in the report: Dishwasher (plastic tub)

The consumer stated that a GE Dishwasher she purchased had a recall on it. GE provided her with a replacement unit in 2007. The replacement unit was installed by GE. or Bigelow Appliance Burl.
The consumer stated in the past year, she started having issues with the replacement unit. The consumer stated that smoke is being emitted from the back of the unit when it is on “heated dry” cycle. The consumer stated that the heating element is black and discolored. The consumer also stated that the racks are melting. - And a popping noise when done running.
The consumer stated that the unit runs properly without putting it on the “heated dry” cycle. However, the dishes fail to clean properly.
The consumer contacted GE in regards to the issues with the replacement unit (time unknown but maybe around 2013/2014). The consumer was suggested to replace the racks and few other things in the unit. They informed her that they will not replace the unit this time since they already replaced it once before. The consumer was sent replacement racks and other (parts) (2) which they had to install themselves. The consumer was informed that there was no recall on this particular unit.
The consumer stated that the unit continued to have an issue.
The consumer contacted Pam’s Appliance for an inspection on the unit about 1-2 months ago. The consumer that was conducted the unit. The consumer is unsure of the repair details. The consumer will check with the technician to find out the exact cost and more information on the repair. The consumer was informed by the technician that the unit is not installed correctly. The drain pipe was not aligned correctly over the sewer hole. The unit was installed by GE technician. or Bigelow Appliance Burl, 763-2555
On 10/27/15, the consumer started the dishwasher. The consumer stated that the unit started emitting heavy smoke during the heated dry cycle.
On 10/30/15, the consumer’s model and serial # was entered on GE’s website by the CPSC CSR and the unit appears to be recalled. She was never informed about recall #12-244. The consumer has the unit registered with GE. The consumer believes that the replacement racks and parts were sent to her after 2012. The consumer does not believe she should have had to pay for the repair when there was a recall on the unit.

Model
GLD4600N10CC
Serial number
SM883050B
Bought from
GE - Bigelow Appliance, Wisconsin
Bought
Jul 1, 2007, about then
Where
Silver Lake, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 52, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20151030-8C1D3-1527486. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 16, 2015, sent to the company Oct 26, 2015, published by CPSC Nov 9, 2015

The product, in the report: GE Dishwasher

The dishwasher was running for a little over an hour. When it started the drying cycle, black smoke came out of the top, front vent of the dishwasher. Thankfully, my husband and I were both in the kitchen at the time, and were able to turn it off immediately. Because we were in the kitchen, the only damage was to the dishwasher itself. If we hadn’t been right there, there could have been a fire. My husband unplugged the dishwasher to make sure it was safe and there was no further danger. It was obvious that the smoke came from within the door itself. He unscrewed the front panel from the door, and observed that the wiring had started to melt. Also of note, there was a recall on the heating element for this product a few years ago. We DID have the dishwasher fixed according to the recall by an authorized professional.

Model
GLD6700N10WW
Serial number
AR908637B
Bought
May 1, 2008, about then
Where
BALDWINSVILLE, New York: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20151016-5555D-2147427495. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 28, 2015, sent to the company Nov 17, 2015, published by CPSC Dec 2, 2015

The product, in the report: Dishwasher

09/24/2015 - Before the consumer went to bed, he turned on the dishwasher. Approximately one hour later, he smelled smoke and went to his kitchen. He realized his dishwasher had caught fire. The counter and dishwasher itself were scorched. The consumer turned off the unit. The dishes inside the unit were not damaged.
The consumer indicates that the smell of burning wires is still present throughout his home. The consumer has not removed the unit from its location.
The consumer plans on contacting the manufacturer. The consumer has no previous injuries nor incidents to report. The consumer believes this product poses a safety hazard.

Model
ZBD710K10
UPC
Unknown
Serial number
AL717533B
Bought from
Unknown, California
Bought
Oct 15, 2007, about then
Where
Los Angeles, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150928-451C4-1520221. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 19, 2015, sent to the company Jun 29, 2015, published by CPSC Jul 14, 2015

The product, in the report: Slate color, GE Dishwasher front control purchased at Home Depot 2/2014.

Started my GE Front control (in slate color) dishwasher when I left for work. Came home to melted cups in top rack. Called appliance repair man who came and said that we could have had a fire, and that GE should be responsible for this. Called GE, they say there is no recall on the model.

Model
GDF54OHMF2ES
Serial number
AD726297B
Bought from
Home Depot, California
Bought
Feb 1, 2014, about then
Where
Santa Rosa, California: Home/Apartment/Condominium
Who was involved
Age 53, Female
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150619-D50C5-2147430927. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 13, 2015, sent to the company May 4, 2015, published by CPSC May 18, 2015

The product, in the report: under the counter dishwasher

11/2010: The consumer’s dishwasher was repaired under recall 11-022. The consumer did not experience any issues with the dishwasher at that time. She received a recall notice and arranged for the remedy to be applied to the dishwasher.
4/10/2015: The consumer turned the dishwasher on and approximately 20 - 30 minutes into the cycle and it started emitting smoke from all across the top of the dishwasher and mainly from the center. The consumer’s husband opened the dishwasher’s door in order to stop it from operating. None of the items inside of the dishwasher were damaged. The granite counter-top underneath the dishwasher was damaged and there is discoloration to the underside of the counter lid above the dishwasher. There were no injuries.
4/10/2015: The consumer called the manufacturer, but they were closed.
4/13/2015: The consumer called the manufacturer and explained the incident to a rep. [REDACTED]. [REDACTED] made arrangements to send a technician out on 4/15/2015. [REDACTED] told the consumer that this sounded similar to the problem identified in recall 11-022. [REDACTED] said if it was the same problem in the recall, they would cover the cost. The consumer was given a [REDACTED].
The consumer said that she is now concerned that even if the repair is done again for the recall issue that the dishwasher may still present a fire hazard.
4/17/15: The consumer noted GE agreed to replace the dishwasher on 4/15/15 and a GE technician came out. Consumer also noted she was told it was the same problem that they had a recall on in 2010 and it was repaired under this recall.
4/23/15: The consumer added a new GE dishwasher was delivered and installed. Model PDT760SIF1II and serial DF822553B. The consumer noted they [mfr] took the old dishwasher away.

Model
PDW9700J00II
Serial number
SGH706816B
Bought from
General Electric
Bought
May 14, 2005, about then
Where
Palatine, Illinois: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric Profile, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150413-84695-1478434. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 24, 2015, sent to the company May 20, 2015, published by CPSC Jun 4, 2015

The product, in the report: Dishwasher with plastic tub

The consumer stated that the dishwasher is installed in the home she purchased about 3 years ago.
The consumer stated that she ran the cycle for the dishwasher. During the heating cycle, the consumer started smelling smoke. She noticed gray smoke coming out from the bottom of the dishwasher. The consumer stated that she saw flame starting to come out from the bottom of the door on the outside as well. The consumer opened the door and saw more flames on the inside.
The consumer extinguished the flames with an extinguisher. The the consumer stated that the parts under the door and the spinning part melted. The consumer stated that the part of the bottom of the door on the outside has turned black.
The consumer turned off the dishwasher and unloaded it. She has not tried to use it since then.
The consumer will contact the manf to see if it can be inspected, repaired or replaced.

Model
GSD5330D03WW
Serial number
TA837764B
Bought from
Installed in the house
Where
West Bloomfield, Michigan: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150324-2EF7A-1475191. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 9, 2014, sent to the company Dec 17, 2014, published by CPSC Jan 5, 2015

The product, in the report: GE Profile Dishwasher

GE Profile dishwasher heating element will not turn off after completing cycle almost causing a fire. Internal plastic dishwasher components melted. This appears to be the identical failure in shown on your website for other recalled GE dishwashers: http://www.cpsc.gov/en/recalls/2007/general-electric-recalls-dishwashers-due-to-fire-hazard/
Also reference press release #07-190

Model
PDW9800L00WW
Serial number
TL744054B
Bought from
HOMEBUILDER
Where
Orlando, Florida: Home/Apartment/Condominium
Who was involved
Age 54, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20141209-753E5-2147438065. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Dec 8, 2014, sent to the company Dec 16, 2014, published by CPSC Jan 2, 2015

The product, in the report: Dishwasher

GE dishwasher model GTD580SSF2SS, serial number HD712617B purchased 5/24/14. On 12/7/14 the lower spray arm was found to be melted to the heater element. Possible fire hazard.

Model
GTD580SSF2SS
Serial number
HD712617B
Bought from
Berger Appliances, Inc., New York
Bought
May 24, 2014
Where
Croton on Hudson, New York: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Unspecified

CPSC report 20141208-DDCE6-2147438115. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 5, 2014, sent to the company Jan 20, 2015, published by CPSC Feb 3, 2015

The product, in the report: Dishwasher

The consumer stated that her dishwasher caught on fire. The consumer’s husband had started the dishwasher about 30-45 minutes prior to noticing the smoke.
The consumer stated that she woke up smelling smoke. The consumer went down the hallway to notice her kitchen and living room filled with gray smoke.
The consumer noticed that the front (control) panel of the dishwasher is melted. The smoke was coming out of the control panel. The consumer stated that the unit was still running so they opened the door to turn it off. The consumer stated that more smoke came from the top of the door.
The consumer stated that they unplugged the dishwasher and called the fire department. They informed the consumer that the unit was not a fire hazard with it being unplugged and that they were safe. The consumer ventilated the area to remove burning smell.
The consumer contacted GE on 12/5/14. They informed her that her unit is not recalled. They did not offer any further assistance.
No injuries. No other property damage.

Model
PDW8280J10SS
Serial number
RL741104B
Bought from
Best Home Appliance, Arizona
Where
Phoenix, Arizona: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20141205-234C0-1446305. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 10, 2014, sent to the company Oct 21, 2014, published by CPSC Nov 4, 2014

The product, in the report: General Electric portable dishwasher

While running dishwasher, it stopped in the cycle, and the appliance smelled like something was hot so, I unplugged it (It is a portable unit) and called the repair company I use. He came out and found that the connector that connnect the power cable to the dishwasher wiring harness had gotten hot and burned the wires. He fixed that with wire nuts and it works now.

Model
GSC3500N10WW
Serial number
RR716070B
Bought from
Out of bussiness, Missouri
Bought
Sep 11, 2008
Where
Springfield, Missouri: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
Reports CPSC links to it
20141010-C07D3-1433146
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20141010-C473C-2147440199. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 6, 2014, sent to the company Oct 15, 2014, published by CPSC Oct 29, 2014

The product, in the report: GE Triton XL dishwasher with plastic tub Model #GSD6900J10BB seriel# RL843324B

I ran my GE dishwasher on the evening of 10/5 around 7-8pm. This morning on 10/6 my husband indicated the dishwasher was still hot and he asked when i ran it. I told him last night between 7-8 pm and it was now 6:45 am and the dishwasher was so hot he couldn’t touch any of the items. The dishwasher was extremely hot and smelled like something was burning. We had to turn off the circuit breaker to the dishwasher as we were afraid of fire. I checked General Electric’s recall list and this machine is not listed on it, however it is presenting as the same issue:
Model no#GSD6900J10BB Seriel no# RL843324B

Model
GSD6900J10BB
Serial number
RL843324B
Bought from
Home depot, New Jersey
Bought
Jun 1, 2007
Where
Rochelle Park, New Jersey: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Spouse
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20141006-0D984-2147440339. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 27, 2014, sent to the company Aug 7, 2014, published by CPSC Aug 21, 2014

The product, in the report: GE Black Profile Dishwasher, under the counter

The consumer stated that the unit was installed in the home that she moved into in 2008.
The consumer stated that she noticed an issue in the dishwasher sometimes 2008-2012. The consumer saw about 4 inch of burn scar across the lower part of the door that melted the door. The consumer contacted GE regarding this. At that time, they informed her that there were no recalls on the unit and so she would have to pay for the repair (around $200 + parts). The consumer left the issue at that time as she does not use the dishwasher.
The consumer came across the damage and took up the issue again about 2 months ago.
The consumer contacted the manf who informed her that her unit is included in recall #07-190 (spoke to [REDACTED]). They sent the wires to the consumer for the repair under recall. The consumer had a technician, [REDACTED], come over for inspection and recall repair about 1 week ago. The technician came over and examined the damages. The technician informed the consumer that the previous damage to the dishwasher is not what the recall is about. The technician informed the consumer that the damage in the unit was caused by some “thermal event.”
The technician consulted higher up. The consumer was informed that she would have to pay minimum of $159 for repair + parts. The technician informed the consumer that he would not fix the unit under recall until the other damages were addressed. The technician stated that there was no point in fixing the wiring in the unit (under recall) if the water will continue to get into the electrical panel. The supervisor informed [REDACTED]to not disable the unit as it’s the customer’s property.
The consumer spoke to [REDACTED] in Consumer Relations (GE). She informed the consumer that there was product malfunction due computer control panel. She informed that her damage was caused by the heating element burning through the door and that it had nothing to do with the recall. She informed her that her only options are to pay for the repair on the door or get a rebate on a new purchase.
The consumer spoke to [REDACTED], supervisor to [REDACTED]. He informed her same thing as [REDACTED]. The consumer does not feel that she should have to pay for any damages since it was caused by a manufacturer defect.
The consumer was contacted by [REDACTED] on 05/26/14. She informed her that she can have the unit fixed at no charge under recall, if she pays to repair the other damage. The consumer was also provided an alternate remedy of rebate towards a new GE dishwasher unit. [REDACTED] and [REDACTED]both informed the consumer that the dishwasher is not to be used due to the recall and the melting in the door.
The consumer is enclosing photos of the dishwasher of concern in this complaint.

Model
GSD4320Z04BB
Serial number
MV734657B
Where
Hattiesburg, Mississippi: Home/Apartment/Condominium
Who was involved
Age 73, Female
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20140627-DF331-1413665. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 26, 2014, sent to the company Jun 3, 2014, published by CPSC Jun 17, 2014

The product, in the report: GE Nautilus Dishwasher

I was running my dishwasher when it just quit and smoke started coming out of the vent and I smelled a hot burning wire smell. I went to open the latch and hot smoke burned my hand.

Model
GSD2200G02WW
Serial number
FL708722B
Bought from
Was in new mobile
Bought
May 1, 2006
Where
Mountainair, New Mexico: Mobile/Manufactured Home
Who was involved
Age 51, Female
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20140526-DBDBE-2147444190. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 25, 2014, sent to the company Mar 6, 2014, published by CPSC Mar 21, 2014

The product, in the report: General Electric Profile Dishwasher Model # 82280N20 Model #PDW8280N20SS

General Electric dishwasher overheated, melted plastic ware into molten platic puddles, coninued to overheat with door closed until mains power was shut off to dishwasher. Dishwasher was [REDACTED], 4 years old. GE has had many such problems with many other models recalled. This model is not on recall list, but certainly should be. Other consumers have had smoke damage or fires from said fault.

Model
General Electric Profile Dishwasher / model
Serial number
ZR768042B
Bought from
Oberg & Lindquist, New Jersey
Bought
Apr 1, 2009
Where
Ridgewood, New Jersey: Home/Apartment/Condominium
Who was involved
Age 83, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20140225-C6994-2147446915. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 18, 2014, sent to the company Mar 11, 2014, published by CPSC Mar 26, 2014

The product, in the report: GE Profile Dishwasher

The consumer stated that he ran the dishwasher during the day. The consumer stated that the heating element never turned off. The consumer stated that he smelled burned plastic later on in the night. The consumer stated that most of the plastic parts (racks, etc) inside of the dishwasher has melted. The consumer stated that the utensils, tubs and plates in the dishwasher are also damaged. The consumer stated that he shut off the circuit breaker. The consumer contacted the firm’s recall hotline and was informed that his unit is not included in any recalls.

Model
PDW9280L00SS
Serial number
GL786640B
Bought from
Better Living, New Jersey
Where
Perrinville, New Jersey: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20140218-1F183-1387092. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 28, 2014, sent to the company Feb 5, 2014, published by CPSC Feb 21, 2014

The product, in the report: GE Profile stainless steel dishwasher.

My GE Profile dishwasher heating element overheated and melted bottom of the plastic tab. I called GE and their customer relations sent GE technician to check for safety hazard after I escalated to Consumer Relations when they told me that my serial number didn’t fit latest recall of 1.5 million GE dishwashers. Technician came in and checked the dishwasher. He confirmed that the safety hazard exists as heating element overheats to the point of melting/burning plastic and asked us not to use it and since it was not repairable called in and relayed it to his engineer. Next morning I received and email from the GE Consumer Relations that NO Safety Hazard was found and since dishwasher is outside of warranty I need to replace it at my own expense. 1.5 Million GE dishwashers were recalled in 2012 because of similar safety issue. My dishwasher’s serial number wasn’t one of them and GE is failing to recognize that this is a more widespread issue. I am still talking to GE and trying to escalate this. Please help!

Model
PDW7880J10SS
Serial number
AL717163B
Bought from
Home Depot
Bought
Feb 14, 2006, about then
Where
ATLANTA, Georgia: Home/Apartment/Condominium
Who was involved
Age 40, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20140128-8F788-2147447765. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 9, 2014, sent to the company Jan 17, 2014, published by CPSC Feb 4, 2014

The product, in the report: g.e. built-in dishwasher

GE built-in dishwasher - purchased in March, 2005 and installed at that time. Model No. PDW8700J03BB, Serial number FH754849B.
Unit proceeded to burn wiring harness and other electronics on 1-3-14. Also melted water blade in the bottom of the unit to the heating element. Contacted repair person and unit is completely unable to be repaired due to unavailability of a wiring harness through any parts depot.
Caused smoke to be emitted into the kitchen. All wiring was completely melted.

Model
PDW8700J03BB
Serial number
FH7548498
Bought from
GENERAL ELECTRIC
Bought
Mar 5, 2005
Where
ERIE, Pennsylvania: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand general electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20140109-1DE03-2147448310. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 30, 2013, sent to the company Nov 20, 2013, published by CPSC Dec 5, 2013

The product, in the report: Dishwasher with plastic tub

The dishwasher is located in the place the consumer is renting. The consumer is not aware of when the dishwasher was purchased.
The consumer stated that she turned on the dishwasher. The consumer heard a pop and saw a spark fly out. The consumer saw a lot of smoke coming out of the dishwasher. The consumer opened the door to make sure she didn’t place anything wrong in the dishwasher. The consumer saw fire on the bottom of the dishwasher.
The consumer contained the fire by shutting the breaker and closing the door. The consumer contacted the fire department. The fire department came out, checked the dishwasher and informed the consumer to file an incident report.
The consumer stated this happened after 30 seconds of turning on the dishwasher.
The consumer stated that there is no other property damage.
The consumer’s model is not included in recall #12-244.

Model
GSD4320200BB
Serial number
TS8421998
Where
Schenectady, New York: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20131030-669CF-1365247. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 21, 2013, sent to the company Dec 4, 2013, published by CPSC Dec 18, 2013

The product, in the report: GE profile dishwasher with stainless steel tub Model Number PDW9880N00SS Serial Number VL7523898

The consumer purchased the house in March 2008. The builder put in the appliances.
The consumer stated that there was smoke coming out from the top part of the unit (maybe door, but did not open to check). The consumer stated that there was burning smell associated with the smoke. The consumer stated that the door was hot to the touch. Smoke filled the whole house. Strong burned wire smell.
The unit is now in the garage because of strong burned wire smell.
The consumer stated that the unit was running on normal cycle.
The rep from GE ([REDACTED]) informed the consumer that his model is not included in recall. The consumer stated that the rep did not seem to care much about the incident. Wanted to charge $90 for service call.
UPDATE FROM CONSUMER: As stated in the report I submitted the house filled with smoke as result of the Dishwasher malfunction. This was a strong smell of burnt wiring. The close proximity to wood cabinets leads me to believe if the dishwasher has not been attended to the cabinets may have ignited. In addition my wife has asthma and caused her to have an attack. She also could not stay in the house that night.

Model
PDW9880N00SS
Serial number
VL752389B
Bought from
Unknown
Where
Buckeye, Arizona: Home/Apartment/Condominium
Who was involved
Age 64, Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20131021-5B40D-1363124. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 23, 2013, sent to the company Mar 24, 2014, published by CPSC Apr 7, 2014

The product, in the report: under the counter dishwasher

The consumer stated that his wife was using the dishwasher and she stated to smell a burning plastic odor. The consumer stated that she opened the dishwasher and it turned off the cycle. The consumer stated that his wife called for him, he came in closed the door of the dishwasher and noticed that the smoke was being emitted from the right side of the door. The consumer stated that he immediately disconnected the dishwasher.
The consumer stated that he opened the windows to ventilate the house. He stated that it took approximately 5 to 10 minutes. The consumer stated that he unscrew the door and noticed burnt wires inside door.
The consumer stated that no one was injured. The consumer stated that there were no damages to his home structure.
The consumer stated that he contacted the retailer and they removed the dishwasher from his home. The consumer stated that he purchased a new dishwasher.
Model not included on any recalls.
He stated that he contacted the manufacturer and they did not provide any assistance.

Model
PDW8880J03SS
UPC
Unknown
Serial number
VG796525B
Bought from
Shermans, Illinois
Bought
Jan 1, 2007, about then
Where
Bloomington, Illinois: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Spouse
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130923-F4C85-1357316. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 13, 2013, sent to the company Jul 22, 2013, published by CPSC Aug 5, 2013

The product, in the report: Stainless steel GE Profile dishwasher with hidden control panel.

About five minutes into the normal cycle, smoke started to stream heavily from the top of the dishwasher door.

Model
PDW9280J00SS
Serial number
DG800561B
Bought from
Home Depot
Bought
Jul 18, 2005, about then
Where
Cincinnati, Ohio: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130713-947FF-2147454210. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 3, 2013, sent to the company Jul 12, 2013, published by CPSC Jul 26, 2013

The product, in the report: GE Dishwasher MOD.GLD6700N10WW SER. FR7182B

Wife called me at work to tell me our house is filled with smoke. our GE Disherwasher caught on fire 20 mins after she did a load of dinner dishes.Thanks to my 10 and 4 year old kids that where in the living room playing when they smelled smoke.they quickley ran and got the fire extinguisher and yelled to my wife. they ran out of the house and called the FD. There quick thinking prvented it from getting worse. while on the phone i had her go and trun off the circuit breaker. We got lucky this time someone was home........

Model
GLD6700N10WW
Serial number
FR7182B
Bought from
GE online store
Bought
Apr 10, 2008
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 4, Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/12/2013) GE Appliances & Lighting: In 2012, in cooperation with the CPSC, GE voluntarily recalled this dishwasher (see CPSC Release #12-244). Please contact GE at 1-866-918-8760 to obtain additional information regarding this recall. In addition to contacting GE toll-free, consumers can obtain information at any time through GE Appliances’ website regarding the rebate or free repair service (including scheduling the free repair). See http://www.geappliances.com/products/recall/dishwasher_2012/

CPSC report 20130703-DDA38-2147454573. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 11, 2013, sent to the company Apr 18, 2013, published by CPSC May 2, 2013

The product, in the report: GE Triton Dishwasher. Stainless steel finish.

Heating element in dishwasher burnt the plastic inlet cover. Potential fire hazard.

Model
Triton GSD5560G01SS
Serial number
TF715611B
Bought from
General Electric / GE
Bought
Mar 5, 2005, about then
Where
Boulder, Colorado: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric / GE, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130411-704E5-2147457070. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 3, 2013, sent to the company Apr 24, 2013, published by CPSC May 8, 2013

The product, in the report: under the counter dishwasher

Over the last year or two, the consumer noticed that the inside of the dishwasher was extremely hot, for a long length of time, after it was used. This problem increased to the point that it began to oxidize the metal pans that were placed in it. The dishwasher did not melt any of the plastic items in it or char any of them. However, she can take a towel and wipe 1 of the metal pans after a wash cycle and she can see a layer of dark oxidation on the towel. The consumer and her husband “only” use the dishwasher when they are home.
(4/1/2013) The dishwasher ran for a cycle and finished that night. The consumer noticed that the dishes were blazing hot for an extended timeframe after the wash cycle. The dishes cooled down by leaving the door openand the consumer was able to remove them and reload it
(4/2/2013) The consumer loaded the breakfast dishes in the dishwasher that morning and set it for 8 hours, to start shortly before they come in from work. Approximately 30 minutes later, the consumer noticed that her counter was hot to the touch. The consumer opened the dishwasher and looked inside. No washing had started, the inside of the dishwasher was extremely hot as if the heating element had been “on” by itself. The consumer turned the timer off and attempted to turn the dishwasher off by the use of the control panel, but it would not work. The consumer tried to unselect the heating dry element, but that would not work. The consumer ended up unplugging the dishwasher from the outlet.
The consumer went to the mfr’s website and she called the firm, but their system indicated that her unit was not under recall and disconnected the call.
The consumer said that her problem is similar to CAP# 12-244. She went on to say that every so often the recall is expanded and she believes that there is a problem with this particular line of dishwashers by the mfr.

Model
PDW8600N00BB
Serial number
ZM764422B
Bought from
Home Depot, Florida
Bought
Mar 15, 2010, about then
Where
Jupiter, Florida: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130403-2F856-1318675. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 11, 2013, sent to the company Apr 15, 2013, published by CPSC Apr 29, 2013

The product, in the report: Under the counter dishwasher

The consumer stated that he heard when the dishwasher turn on by itself. He stated that approximately 1 minute after it turned on he started to smell a burning plastic odor. He stated that he opened the door to the dishwasher and the cycle stopped. He stated that he smelled inside the dishwasher to see where the odor was coming from and found that it was from the door.
He stated that the burning odor was coming from the control panel. He stated that there were no visible damages.
The consumer stated that he turned on the breaker to reset the dishwasher, but when he turned the breaker by on the dishwasher turn back on again.
The consumer stated that no one was injured.
The consumer stated that he contacted the manufacturer and they informed him that his model was not included on the recall.
The consumer stated that this product should be investigated do to the fire hazard of the product.

Model
PDW8280N00SS
UPC
Unknown
Serial number
AR829241B
Bought from
GE Store, Pennsylvania
Bought
Mar 7, 2008
Where
Allentown, Pennsylvania: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130311-FEF3A-1312266. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 21, 2013, sent to the company Jan 30, 2013, published by CPSC Feb 13, 2013

The product, in the report: GE Profile Triton XL Dishwasher Stainless steel front Plastic Tub

On the morning of Jan 20, 2013 we woke up and found the dishwasher was incredibly - dangerously - hot! I thought that opening the door would stop the heat, but it didn’t work. By the time we realized the heater was still on, all of the plastic dishes in the unit were melted and ruined. My wife discovered that turning the unit off, turning it on and then turning off the “Heated Dry” control disabled the heating element and thereby stopped the overheating.
I started shopping for a new dishwasher and stumbled across CPSC recall notice #12-244 dated Aug. 9, 2012 on the Consumer Reports website. At first, I thought that my unit was covered under this recall, but it is not. The model number is on the list, but the serial number is not.
It may to be that the malfunction we experienced is different than the above referenced recall. Our malfunction appears to be due to a controller malfunction, and not “an electrical failure in the dishwasher’s heating element” as described in CPSC Release #12-244. In our case, the dishwasher works without overheating if the “Heated Dry” option is turned off at the control panel.

Model
Triton XL / PDW7880J1555
UPC
I don’t know
Serial number
SL887166B
Bought from
Pacific Sales
Bought
Nov 11, 2006
Where
Claremont, California: Home/Apartment/Condominium
Who was involved
Age 15, Female
The reporter’s relation to them
My Child
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130121-99643-2147459654. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 13, 2012, sent to the company Dec 21, 2012, published by CPSC Jan 9, 2013

The product, in the report: GE Monogram model ZBD0700N0011

This dishwasher heating element failed to turn off at the end of the washing cycle causing overheating and destruction of internal components of the dishwasher and dishes.

Model
GE Monogram model ZBD0700N0011
Serial number
ZBD0700N0011
Bought from
GE Direct
Bought
Jan 15, 2008, about then
Where
Litchfield, New Hampshire: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121213-B1396-2147461094. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 21, 2012, sent to the company Dec 13, 2012, published by CPSC Dec 31, 2012

The product, in the report: See previous comments. (Dishwasher)

~~ NOT A DUPLICATE OF 20121121-AD498-2147461720 ~~
My GE dishwasher was deemed defective and returned to the manufacture. A GE service technician was dispatched and determined it had caught on fire inside the door. My concern is that neither my Model number or Serial number are included on GE’s Recall Site. Therefore other owners of the type may not know they are in the danger of fire damage. Model: PDW9800J00WW Serial: FG785755B Sincerely, [REDACTED]

Model
PDW9800J00WW
Serial number
FG785755B
Bought from
Sears
Bought
Dec 1, 2004, about then
Where
Martinsburg, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 54, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
Reports CPSC links to it
20121121-AD498-2147461720
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/31/2012) GE Appliances & Lighting: In October 2010, in cooperation with the CPSC, GE voluntarily recalled this model. Please see Release #11-022. Please contact GE at 877-275-6840 to obtain additional information regarding this recall, and to participate in the CPSC-approved recall remedy.

CPSC report 20121121-4BC53-2147461718. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 8, 2012, sent to the company Nov 27, 2012, published by CPSC Dec 11, 2012

The product, in the report: MY MODEL GLD5500L00WW Series TH702744B GE Dishwasher White

GE dishwasher, while in service began to smell like burning electrics. Then big pop, and no longer functions at all. See that there is a recall on my model, but not on my series. I called GE and said : The IDENTICAL SITUATION described in your recall is occurring on this SERIES. A GE person is assisting with this situation.
MODEL MY MODEL GLD5500L00WW Series TH702744B
I may be the first to report this same situation in Series TH
This is shocking and yes, fire could have occurred. It is good that it happened when I was here.

Model
MY MODEL GLD5500L00WW
Serial number
Series TH702744B
Bought from
Nelthorpe and Sons
Bought
Dec 15, 2005
Where
Dutch Flat, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121108-F3DE2-2147462122. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 5, 2012, sent to the company Dec 28, 2012, published by CPSC Jan 14, 2013

The product, in the report: General Electric Under the counter dishwasher Model PDW8280N00SS

The consumer stated that he started the dishwasher and went to bed at 11:00pm and he was woken up at 1:30am by a plastic burning odor. The consumer stated that got up and noticed that smoke was being emitted by the dishwasher from the top of the door where the control panel was located.
The consumer stated that he immediately opened the door which stopped the drying cycle. The consumer stated that he turned off the circuit breaker. He stated that it took approximately 10-15 minutes for the smoke to dissipate. The consumer stated that the plastic burnt odor was still in the house.
The consumer stated that the front plastic located on the control panel was melted and also burnt marks on the top aluminum cover. The consumer stated that there were no damages to his home structure.
The consumer stated that no one was injured.
The consumer stated that he found several recalls while searching online and he feels that his dishwasher was posing the same hazard listed on release #11-022.
The consumer stated that he would be contacting the manufacturer to file complaint.

Model
PDW8280N00SS
UPC
Unknown
Serial number
RM757041B
Bought from
HH Gregg, Indiana
Bought
Sep 15, 2007, about then
Where
Pendleton, Indiana: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121105-D4ACA-1282023. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 15, 2012, sent to the company Oct 23, 2012, published by CPSC Nov 6, 2012

The product, in the report: dishwasher

Heating element stayed on for hours melted plastic contents in dishwasher,

Model
pdw8600n20bb
Serial number
fr800824b
Bought from
sears
Bought
Oct 20, 2009, about then
Where
novi, Michigan: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand general electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121015-2E61D-2147462859. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 29, 2012, sent to the company Oct 9, 2012, published by CPSC Oct 23, 2012

The product, in the report: GE Profile Smart Dispense dishwasher

On 9/17/2012 I woke up at approximate 2 a.m. to drink water. To my surprise I smelt something that i associated with burning materials. I went downstairs and as I descended the stairwell i WAS ABLE TO VISUALIZE an unusual array of light coming in from through the front door streaming through a cloud of smoke. The scent of burning material increased . I entered the kitchen and saw that the control panel was still illuminated as during an operational cycle. Upon depressing the control panel i attempted to depress the OFF button and to my surprise the whole door was extremely hot . The dishwasher would not turn off , thus to my fast response I proceeded to the basement and directed myself to the breaker box and turned off the dishwasher breaker.
Later upon opening the dishwasher I was able to identify that this was the source of the smoke and it was catching fire in lieu to visibly damage to the items placed to was and components of the dishwasher had melted an were burnt.
Attached are several photographs for your review and consideration.

Model
PDW8600N20BB
Serial number
GR807825B
Bought from
Best Buy
Bought
Jul 12, 2008
Where
Rockville, Maryland: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120929-FA719-2147463311. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 12, 2012, sent to the company Sep 20, 2012, published by CPSC Oct 4, 2012

The product, in the report: G E dishwasher

I started my dishwasher. It proceeded to wash the dishes. After the wash cycle, and it went into the heated cycle, I began to smell something burning. I opened the dishwasher and everything that could melt had either melted into something unrecognizable or melted to the point of being unusable. We have used the dishwasher, but we are very aware of paying attention to what it is doing.

Model
GLD6300L15BB
Serial number
ML707686B
Bought from
BASS BROTHERS GENERAL MERCHANDISE
Bought
Jun 8, 2008
Where
nashville, North Carolina: Home/Apartment/Condominium
Who was involved
Age 50, Female
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120912-B6532-2147463795. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 4, 2012, sent to the company Sep 12, 2012, published by CPSC Sep 26, 2012

The product, in the report: GE Model GLD 6200L15WW Serial Number RL748615B 120 Volt 60HZ motor 1.8 AMPs other 8.1AMPs, Total Current 9.9 amps, white GE profile Appliance park 40225

Over the weekend, my GE dishwasher heating unit remained on over 24 hours after a wash cycle was completed. The dishwashers model number GLD6200L15WW serial number RL748615B was not included in the most recent recall on August 9, 2012 for a similar issue. My 21 month daughter touched the outside of the dishwasher door and said ‘OUCH! HOT!’ My husband and I both touched the dishwasher thinking that she was confusing hot and cold but found out that it was extremely HOT and checked my daughters hand. Her hand did not sustain any burns but when we opened up the dishwasher the dishes was so hot that it had to be handled by a pot holder to avoid getting burned. The outside wooden frame of the dishwasher was also hot. We immediately turned off the circuit breaker to the dishwasher and also our disposer as they are connected. We have not been able to use the dishwasher or the disposer since then. I have called GE and they have stated that this model was not covered under the recall but I have to pay for a diagnosis with GE technician to determine if this is in fact a recall issue. This is a huge safety issue and should be looked at.

Model
GLD6200L15WW
Serial number
RL748615B
Bought from
BEST BUY
Bought
Nov 1, 2006, about then
Where
elk grove, California: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120904-4031F-2147464070. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 20, 2012, sent to the company Sep 5, 2012, published by CPSC Sep 19, 2012

The product, in the report: dishwasher

GE dishwasher model # GDWF160R30SS tripped circuit breaker on friday 8/17. thought it was just an overloaded circuit. reset breaker and unplugged all other appliances ran dishwasher again and this time while i was in the kitchen i saw a puff of smoke and a spark come from the front of the dishwasher. this unit was bought in may 2011 no problem til now in light of the previous year models having a recall this looks like it could be more of the same. i have since unplugged this unit

Model
GDWF160R30SS
Serial number
GV714500B
Bought from
LOWES
Bought
May 15, 2011, about then
Where
pittsburgh, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 52, Female
The reporter’s relation to them
Self
As this report names them
Brand general electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120820-4BEDC-2147464547. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 18, 2012, sent to the company Aug 30, 2012, published by CPSC Sep 14, 2012

The product, in the report: General Electric Profile dishwasher.

Dishwasher overheated to the point it melted contents and components of dishwasher - lower spray arm, silverware basket, coarse filter, parts of lower rack. Even when the cycle was completed, the heating coil continued to operate as though the cycle had never completed. The only way to turn it off was to turn off the power at the source. We discovered the problem before additional damage had occurred.

Model
PDW9280N20SS
Serial number
GR839706B
Bought from
Eden Prairie Appliance
Bought
Jul 1, 2008
Where
Eden Prairie, Minnesota: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric Profile, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120818-C6C35-2147464626. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 17, 2012, sent to the company Aug 30, 2012, published by CPSC Sep 14, 2012

The product, in the report: GE Dishwasher, Stainless steel tub Model: PDW8280N00SS

We started our dishwasher this morning, like we would any other time. I decided to work from home today and thankfully I did. As I passed near the kitchen, I noticed an odd smell, which burned my eyes. I noticed the odor was coming from our dishwasher. I went to open the dishwasher and immediately noticed that the area near the dishwasher was extremely warm and the door itself was hot to the touch. Once open, the fumes of burning plastic screamed out of the dishwasher along with a wall of heat. I ran to shut the break off at the panel and turned the wall switch off as well.
All my plastic cups had melted as well as some parts on the dishwasher. This is extremely upsetting as a neighbor in our development had recently offered the residents a GE Dishwasher recall website for Dishwasher heating element failures which resulted in some fires.
http://www.geappliances.com/products/recall/dishwasher_2012/
http://www.cpsc.gov/cpscpub/prerel/prhtml12/12244.html
I referenced this site and my dishwasher was not impacted so I assumed I was clear.
GE has some obvious issues with their dishwashers that almost cost me my home. Had I not been here, this would have eventually turned into a fire, evident by the amount of damage to my dishwasher safe cups and the unit itself.
Model: PDW8280200SS SN: AR860951B
Thank God I was home as we may have lost it all.
GE NEEDS TO FIX THIS ASAP.
Please issue a warning to ALL GE DISHWASHER owners.
This is bigger than they think.

Model
PDW8280N00SS
Serial number
AR860951B
Bought from
Came with new home
Bought
Feb 1, 2008
Where
San Antonio, Texas: Home/Apartment/Condominium
Who was involved
Age 35, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120817-A49CA-2147464645. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 7, 2012, sent to the company Sep 21, 2012, published by CPSC Oct 5, 2012

The product, in the report: Under the counter dishwasher

The consumer stated that on 08/5/2012 she washed a load of dishes that afternoon. She stated that she did not use the dishwasher after that load. The consumer stated on the morning of 08/06/2012 she went near the dishwasher and the counter top above it was extremely hot, the door of the dishwasher was hot, and the dishes inside were hot.
The consumer stated that the dishwasher appeared to be off and it was still heating up. The consumer stated that she turned off the dishwasher from the circuit breaker.
The consumer stated that she contacted an independent technician and he informed her that he was unsure of what was wrong with the dishwasher. The consumer stated that the technician informed her that to fix it they would have to replace several parts to see if it would prevent the overheating. The consumer stated that the technician stated that he would replace the control board first to see if that would repair the dishwasher.
The consumer stated that she was not interested in repairing the product, because she was afraid of the fire hazard that it posed. The consumer stated that she purchased a new dishwasher.
The consumer stated that no one was injured.
The consumer stated that she would be contacting the manufacturer to file a report.

Model
TDW7880J01SS
UPC
Unknown
Serial number
GL903765B
Bought from
Unknown
Where
Mount Olive, North Carolina: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric Profile, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120807-605F0-1264591. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 26, 2012, sent to the company Aug 31, 2012, published by CPSC Sep 17, 2012

The product, in the report: Under counter dishwasher

The consumer stated that during the night the dishwashers heating element turn on by itself and her husband smelled a plastic burning odor. The consumer stated that he went into the kitchen and when he touched the counter top above the dishwasher it was extremely hot.
The consumer stated that her husband shut off the circuit breaker, opened the dishwasher door, and removed the dishwasher from underneath the counter top. She stated that the dishwasher racks on the inside of the dishwasher had melted. The consumer stated that also some of the dishes inside were damaged.
The consumer stated that there were no damages to her home structure.
The consumer stated that no one was injured.
The consumer stated that she contacted the manufacturer and they sent out a technician to service the dishwasher. The technician went to her home 7/18/2012 and he informed the consumer that the control panel had a shortage causing it to turn on by itself. The consumer stated that they did not offer any other remedy for the situation.
The consumer stated that the technician informed her that the dishwasher could no longer be repaired. The consumer believes that the manufacturer has not informed their consumers properly that this problem with their dishwashers exists. The consumer stated that she believes that this product should be investigated for the fire hazard that it poses to the consumer.

Model
PDW998ON20SS
UPC
Unknown
Serial number
RR794918B
Bought from
Queen City Appliance
Bought
Nov 12, 2008, about then
Where
Charlotte, North Carolina: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Spouse
As this report names them
Brand General Electric Profile, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120726-D9E37-1262024. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made May 16, 2012, sent to the company Jun 12, 2012, published by CPSC Jun 26, 2012

The product, in the report: Under the counter dishwasher

The consumer stated that she started her dishwasher at 8.30am on the “normal/heated dry” cycle. The consumer stated that the dishwasher normal cycle runs for approximately an hour and a half. She stated that approximately at 4pm the consumer returned to remove the dishes and she noticed that her counter top above the dishwasher was extremely hot. When she opened the dishwasher to remove the dishes she burnt the pointer finger on her right hand. The consumer stated that she had plastic dishes and a cutting board that melted due to the extreme heat.
The consumer stated that she removed the dishes and it took 2 hours for the dishwasher to cool down. The consumer pushed the reset button to turn off the dishwasher and closed the door. She stated that later that evening nothing was inside the dishwasher, but smoke was being emitted from the dishwasher (not specific of the location). The consumer also stated that the counter top above the dishwasher had become extremely hot again.
The consumer stated that she opened the door to insure that it was off. The consumer stated that she did not see any visible damages on the dishwasher. She stated that she did not see any visible damages on her counter top, but she is having someone come to service it.
The consumer stated that she spoke to the manufacturer and they assisted her by scheduling a service appointment for a technician to come out on 05/18/2012 for the price of $89.00. Also the representative informed her that they would provide her with a $100 voucher for the purchase of a new GE dishwasher. The consumer was unsure if she would be buying a new dishwasher.
The consumer feels that this product should be investigated due to the fire hazard it poses.

Model
PDW9700L0011
Serial number
ML75192013
Bought
Sep 12, 2006
Where
Midlothian, Virginia: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20120516-A2FEB-1248511. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 22, 2012, sent to the company Apr 30, 2012, published by CPSC May 14, 2012

The product, in the report: General Electric GE Monogram Dishwasher Model ZBD6880N20SS

GE Monogram Dishwasher ZBD6880 N20SS purchased in July 2008 overheated and most internal parts melted into a pool of plastic on the bottom of the dishwasher. House filled with burnt plastic fumes. There was a recall for other dishwashers in 2010 but this model was not on the list. GE is not concerned when I called to explain the situation.

Model
ZBD6880N20SS
Serial number
HR755502B
Bought from
GE
Bought
Jul 5, 2008
Where
Edwards, Colorado: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120422-5775D-2147468211. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 8, 2012, sent to the company Mar 15, 2012, published by CPSC Mar 29, 2012

The product, in the report: GE Dishwasher, Profile, undercounter, purchase Feb 2007

My GE diswasher, Model PDW9980N00SS, S/N AM771925B, almost started a fire. The drier’s heating element either overheated or never turned off and melted the platice components in the dishwasher. The plastic lower spray arm and the silverware bin melted. It was discovered because a burning smell was coming into the kitchen. The dishwasher had been turned out about 4-5 hours earlier. Pictures are avaiable of the meltdown.

Model
PWD9980N00SS
Serial number
AM771925B
Bought from
Sargent Appliances, Michigan
Bought
Feb 1, 2007, about then
Where
Sterling Heights, Michigan: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric Profile, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120308-F4BA4-2147469479. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 27, 2012, sent to the company May 15, 2012, published by CPSC May 30, 2012

The product, in the report: GE profile dishwasher

i have a ge profile dishwasher. never had a problem for over four years. all of a sudden the heating cycle did not turn off. the counter top was so hot you couldnt touch. the [REDACTED] that was in the dishwasher all melted. the only way it turned off is by shutting the circuit breaker. this is very dangerous. if i would have not been home for the night.

Bought
Apr 2, 2007
Where
spring hill, Florida: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GENERAL ELECTRIC, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120127-278F8-2147470895. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 5, 2011, sent to the company Jan 17, 2012, published by CPSC Jan 31, 2012

The product, in the report: GE Dishwasher

The consumer stated that he woke up this morning to find that his dishwasher turned on by itself and the inner components melted. The consumer stated that he was sleeping and his wife woke him up at 6AM frantically that the dishwasher was on emitting a burning odor. The consumer stated that his wife tried to open the handle of the dishwasher and could not because the handle is so hot.
The consumer unplugged the circuit breaker and allowed the dishwasher to cool down. The consumer found that the inner contents of the dishwasher melted. The consumer stated that no one was injured and the damage did not spread to the home.
The consumer found that his dishwasher is similar to those cited in release 11-022 but is not one of the models listed. The consumer has not called the fire department about the incident. The consumer has yet to call the manufacturer or the retailer.
UPDATE: Consumer tried calling GE 3 times, and was on hold for over an hour each time. He could not talk to anyone to see if they would help on a 3-year old dishwasher. He has since purchased an alternate brand.

Model
PDW8280N20SF
Serial number
LR720962D
Bought
Dec 15, 2008, about then
Where
Ellington, Connecticut: Home/Apartment/Condominium
Who was involved
Age 45, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111205-F4323-1218311. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 29, 2011, sent to the company Dec 6, 2011, published by CPSC Dec 20, 2011

The product, in the report: Ge Cafe stainless dishwasher

My Ge Cafe Dishwasher- was in heat dry mode for about 7 hours without turning off- It melted the plastic components of the dishwasher and also everything that was plastic inside the dishwasher- We used a laser thermometer after the door was open for about 5 minutes, the temperature inside was over 400 degrees. Luckily we smelled plastic burning prior to leaving our house for Thanksgiving dinner. I would have caused a major fire. The heat unit will not turn off at all - every time we close the door the heating unit comes on with the dishwasher turned off. We purchased the dishwasher in 2008 Ge advised this is not a warranty or recall on our particular dishwasher. We have no way of unplugging the unit, Ge installed it and it is hardwired into the electrical box.

Model
Ge Cafe
UPC
cdw9380n2055
Serial number
gr844685b
Bought from
Home Depot, Michigan
Bought
Oct 23, 2008
Where
Troy, Michigan: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111129-47444-2147472903. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 11, 2011, sent to the company Nov 21, 2011, published by CPSC Dec 6, 2011

The product, in the report: GE Profile Dishwasher

Dishwasher completed its cycle with the heated dry option on. I opened the dishwasher to help the dishes complete drying. They were warm and some were a little damp. About 30 minutes later, I closed the door to keep our toddler out of the dishes. I then went to bed. This was around 12 AM. At 4 AM we were awakened by an awful smell and smoke in the house. I was about to call the fire department because I could not locate the cause when I noticed that the kitchen counter above the dishwasher was very hot to the touch. I opened the dishwasher to find a mess of melted plastic. It appears that the heating element came again some time during the night. The inside of the DW was as hot as an oven.
After a brief search on the web, we discovered multiple reports of similar problems with GE DW. There is a recall for a model similar to ours, but not our model. This is outrageous. They should be forced to recall all of their DW with this feature.

Model
PDW8280N00SS
Serial number
SM768592B
Bought from
Kitchen and Bath Galleries
Bought
Aug 1, 2007
Where
Durham, North Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111111-363AF-2147473441. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 15, 2011, sent to the company Sep 23, 2011, published by CPSC Oct 12, 2011

The product, in the report: General Electric dishwasher Model # PDW9880J03SS Serial # TG705993B Controller Computime 663C Model # 165D7305G003

Electrical fire in dishwasher door tonight. Smell everywhere in house. Inhaled smoke. Shut off power, removed door. Controller wire harness connector fried and 2 inch diameter melted spot on controller surface.

Model
PDW9880J03SS/ Controller Computime 663C Model # 165D7305G003
Serial number
TG705993B
Where
Muskego, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 55, Male
The reporter’s relation to them
Self
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/29/2011) GE Appliances & Lighting: In 2010, in cooperation with the CPSC, GE voluntarily recalled this model (see CPSC Release #11-022). Please contact GE at 1-877-275-6840 to obtain additional information regarding this recall. In addition to contacting GE toll-free, consumers can obtain information at any time through GE Appliances’ website regarding the rebate or free repair service (including scheduling the free repair). See http://www.geappliances.com/products/recall/dishwasher_2010/

CPSC report 20110915-269FB-2147475285. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 6, 2011, sent to the company Sep 29, 2011, published by CPSC Oct 14, 2011

The product, in the report: Built in dishwasher

The dishwasher was in the off position, when the consumer’s wife noticed a burning odor. The dishwasher had been used earlier in the day, but had been off for several hours at the time of the incident.
The spray arm had melted as well as portions of the racks. Some of the items that were washed also melted. Damage was limited to the items inside of the dishwasher.
The consumer estimates that the dishwasher is used approximately 5 times a week.
The consumer has already replaced the dishwasher with a different brand. The dishwasher was not listed in any of the CPSC recalls.

Model
PDW8680N00SS
Serial number
TM708596B
Bought from
Home Depot
Bought
Sep 15, 2007, about then
Where
Montgomery, Indiana: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric Profile, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110906-05262-1200207. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 8, 2011, published by CPSC Sep 16, 2011

The product, in the report: General Electric Profile Dishwasher

Consumer stated that his dishwasher was smoking in the early hours of the morning while his family was asleep. The consumer stated that his wife was using the dishwasher in the afternoon the day and noticed that the washer was unusually hot after it ran it’s normal cycle of 45 minutes. She left the door of the dishwasher open ajar so that the machine would be off and left the kitchen. The consumer stated that his family woke to find smoke had filled the kitchen. The consumer thinks the product apparently started a cycle on its own.
The consumer’s wife and her son and two daughters were not injured or harmed by the product but had to go shut off the circuit breaker to ensure the product was off. The dishwasher has melted plastic throughout the inside. Luckily, the damage did not spread to the structure of the consumer’s home. The consumer’s wife opted not to call the fire department. The consumer has yet to call the manufacturer and since the product was originally in the home when he bought it he doesn’t know the retailer.
The consumer stated that the product has never been serviced. While doing some research, the consumer found that similar models like his were recalled in release 11-022 also for a fire hazard.

Model
PDW9800L00WW
Serial number
GL739912B
Bought from
N/A
Where
Orlando, Florida: Home/Apartment/Condominium
Who was involved
Age 14, Female
The reporter’s relation to them
My Child
As this report names them
Brand General Electric Profile, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110808-F476E-1195724. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 27, 2011, published by CPSC Aug 26, 2011

The product, in the report: Dishwasher

On June 26 consumer placed her dishes in the dishwasher around 11:30 am. Around 7:00 pm consumer went to unload her dishes, but consumer stated that dishes were too hot she wait an hour to check if the dishes cool down. When she tried to unload her dishes again consumer said that the dishes were extremely hot at touch.
Consumer started to inspected her dishes and found out that her plastic dishes were melted then she realizes that there was a problem with the dishwasher. Consumer went to circuit breaker a turned the switch off.
Consumer believes that her dishwasher could pose a fire hazard.

Model
PDW8480J10SS
Serial number
GL816158B
Bought
Dec 4, 2009
Where
Unspecified: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand General Electric, made or sold by GE Appliances & Lighting
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110627-6A85A-1189224. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

General Electric dishwashers

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Sources

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