Cafe dishwashers
2 reports to CPSC, the latest made Nov 14, 2012. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Nov 14, 2012the latest report was made
- Aug 24, 2012the earliest
- 0with the company’s comments
- Brand
- Cafe
- Maker
- GE Appliances & LightingMakers, importers or sellers, as the reports name them
- Product
- DishwashersCPSC’s product type: Dishwashers (code 214), in Kitchen: Appliances
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2012 | 1 |
| August 2012 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Nov 14, 2012, sent to the company Dec 11, 2012, published by CPSC Dec 27, 2012
The product, in the report: Stainless steel GE Cafe dishwasher
My dishwasher severely overheated, causing damage to the dishwasher and several items inside.
- Model
- CDW9380N20SS
- Serial number
- TR747051B
- Bought from
- Appliance Smart
- Bought
- Jan 10, 2009
- Where
- Hilliard, Ohio: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Cafe, made or sold by GE Appliances & Lighting
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Aug 24, 2012, sent to the company Sep 5, 2012, published by CPSC Sep 19, 2012
The product, in the report: GE Dishwasher, Cafe Model, Model:CDW9380N00SS
My wife woke up last week to a smell of burning plastic and noticed that our dishwasher had overheated and melted from the inside out. She also burned herself on our granite counter top because of the excessive heat from the GE Dishwasher.
We contacted GE who sent out a technician who described to us that several other dishwashers (not our model) had been recalled for similar reasons. The heated dry mechanism just continues to run long after it should causing excessive heat.
Per the serviceman who came out 8/15/12 he stated “the relay stuck on the control board which made the heating element stay on.” He said it was similar to the recall but those were with plastic tubs (ours is stainless steel).
Per the recall notes, “An electrical failure in the dishwasher’s heating element can pose a fire hazard”.
His notes and the recall notes are very similar and because of this I explained to GE that this model should also be recalled before something catastrophic happens to another household. They explained that they could discount the dishwasher for me if I decide on a replacement but they would not replace it. They also stated that they would not look into recalling this model because they had not been mandated by the CPSC.
Due to this reason, I thought it was necessary to contact the CPSC directly and file a formal complaint. I also spoke to [REDACTED], Compliance Officer with the CPSC, at [REDACTED] who also said to get a formal complaint down so that a representative from CPSC can come by and pick up our dishwasher. This will allow the engineers to examine the appliance to determine if a recall is warranted. [REDACTED] mentioned the next steps will be for a technician to call me to schedule a time to pick up the dishwasher.
I need assistance as soon as possible. the Model number is CDW9380N00SS and this is NOT an isolated incident as I found something similar on your website. See link to your website below. Thanks in advance for your time. My number is [REDACTED].
http://www.saferproducts.gov/ViewIncident/1252265
Kind Regards, [REDACTED]
- Model
- CDW9380N00SS
- Where
- Charlotte, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 34, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Cafe, made or sold by GE Appliances & Lighting
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.