Hearth Record

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WinGuard windows and window glass, other than storm windows

1 report to CPSC, the latest made May 2, 2014. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • May 2, 2014the latest report was made
  • May 2, 2014the earliest
  • 0with the company’s comments
Brand
WinGuard
Maker
PGT IndustriesMakers, importers or sellers, as the reports name them
Product
Windows and window glass, other than storm windowsCPSC’s product type: Windows and Window Glass, Other Than Storm Windows (code 1894), in Home Maintenance and Structures: Doors & Windows

By month

1 report from June 2013 to May 2014; the most in May 2014, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20141

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Emergency room

    Made May 2, 2014, sent to the company May 20, 2014, published by CPSC Jun 4, 2014

    The product, in the report: WinGuard Single Hung Aluminum Window

    I was cleaning the window sill. The window hold up device failed and the heavy aluminum window made by PGT Industries 1070 Industry Drive Nokomis, Florida 34275. I was unabe to get my left hand out of the way and the window slammed on top of the back of my hand. It required a trip to the ER and nine stitches. I believe the design is flawed and that the manufacturer knowing installed a product in an environment where the mechanism would fail. The spiral portion of the mechanism appears to be a non corrosive material however the hardware that fastens to the window appears to be standard hardware. That standard hardware has been compromised due to weather and rusted and broke away. The windows are installed in a condominium. I have 4 out of 8 windows in my unit have the same issue. The building has approximately 30 units and there are over 20 buildings in the complex. Other owners have told me that they are having similar issues with their windows. Here is what I believe is negligence on the manufacturers part. They know their product is going to be installed in a corrosive environment yet: A. They use material that will corrode. B. Their warranty disclaims any highly corrosive environments. C. They market the product as “WinGuard” and Coastal. This further implicates that they know the product will be in a corrosive environment. Several emails with the company failed to result in a resolution.

    Model
    WinGuard
    UPC
    Unknown
    Serial number
    Unknown
    Bought from
    Oceanwalk Condominiums, Florida
    Bought
    Oct 2, 2009, about then
    Where
    New Smyrna Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand WinGuard, made or sold by PGT Industries
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Windows and window glass, other than storm windows

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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