Value Windows and Doors windows and window glass, other than storm windows
1 report to CPSC, the latest made Jun 25, 2021. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jun 25, 2021the latest report was made
- Jun 25, 2021the earliest
- 0with the company’s comments
- Brand
- Value Windows and Doors
- Maker
- Value Windows and Doors, Inc.Makers, importers or sellers, as the reports name them
- Product
- Windows and window glass, other than storm windowsCPSC’s product type: Windows and Window Glass, Other Than Storm Windows (code 1894), in Home Maintenance and Structures: Doors & Windows
By month
The numbers, as a table
| Month | Reports |
|---|---|
| June 2021 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jun 25, 2021, sent to the company Jun 29, 2021, published by CPSC Jul 14, 2021
The product, in the report: The product is a 3020 GS casement window by Value Windows. “GS” is the series name. It is designed to be installed in a 3-foot wide by 4-foot tall rough opening.
Casement windows were installed in our new home. They are Value Windows (https://www.valuewindowsdoors.com/windows/casement-windows/). We were given instructions verbally for cleaning the exterior of the windows. They are 20 feet above the ground.
When we attempting to follow the instructions, the window sash fell out of the window. I was able to catch it before it fell to the ground, but I had to summon help to put it back into its frame.
Had I not caught the window, it would have fallen to the ground and might have severely injured or killed anyone below. If a less-strong person had been attempting the cleaning (such as my 82-year-old wife), they might have fallen along with the window when attempting to save the window. It is much too heavy for her. Such a fall would certainly have cause extreme injury and possible death.
I will emphasize that we were following the cleaning instructions provided by our contractor. An extremely dangerous situation resulted. No one should be attempting to clean the outside of these windows from the inside.
Note that this location is my future home address and is under construction now.
- Model
- GS 3020 casement window
- UPC
- None visible.
- Serial number
- None available.
- Where
- Wrightwood, California: Home/
Apartment/ Condominium - Who was involved
- Age 78, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Value Windows and Doors, made or sold by Value Windows and Doors, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.