Sound solution Poly Vinyl windows and window glass, other than storm windows
1 report to CPSC, the latest made Sep 12, 2017. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Sep 12, 2017the latest report was made
- Sep 12, 2017the earliest
- 0with the company’s comments
- Brand
- Sound solution Poly Vinyl
- Maker
- New Era Windows, LLCMakers, importers or sellers, as the reports name them
- Product
- Windows and window glass, other than storm windowsCPSC’s product type: Windows and Window Glass, Other Than Storm Windows (code 1894), in Home Maintenance and Structures: Doors & Windows
By month
The numbers, as a table
| Month | Reports |
|---|---|
| September 2017 | 1 |
How badly anyone was hurt
- Hurt, care not known 1 CPSC: Injury, Level of care not known
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, care not known Made Sep 12, 2017, sent to the company Oct 30, 2017, published by CPSC Nov 21, 2017
The product, in the report: Window
Caller is reporting that the windows that was installed in her home 2011 started off gassing chemicals around 2016. She stated that this has caused her health symptoms such as headaches, nausea etc. Caller stated that the Chicago aviation Department has confirmed that these windows are defective.
Caller stated that she would like to know what kind of chemicals she has been breathing in.
- Bought from
- Sound solution
- Where
- Chicago, Illinois: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Sound solution Poly Vinyl, made or sold by New Era Windows, LLC
- How badly, in CPSC’s words
- Injury, Level of care not known
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.