Hearth Record

Back to Windows and window glass, other than storm windows

Quaker Window Products Co. windows and window glass, other than storm windows

1 report to CPSC, the latest made Jul 2, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Jul 2, 2019the latest report was made
  • Jul 2, 2019the earliest
  • 0with the company’s comments
Brand
None given: no report names a brand, so the group is named for its maker, Quaker Window Products Co.
Maker
Quaker Window Products Co.Makers, importers or sellers, as the reports name them
Product
Windows and window glass, other than storm windowsCPSC’s product type: Windows and Window Glass, Other Than Storm Windows (code 1894), in Home Maintenance and Structures: Doors & Windows

By month

1 report from August 2018 to July 2019; the most in July 2019, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20191

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jul 2, 2019, sent to the company Jul 31, 2019, published by CPSC Aug 21, 2019

    The product, in the report: Quaker low-E triple silver tempered glass windows

    In August 2018, we purchased Quaker Low-E windows that were installed by a small business. We believe they were installed to specification and Quaker does not dispute this. In June 2019, we installed a vinyl pool liner in our newly remodeled pool. The morning after the installalation of the liner, we observed a 5 inch area of the liner above the water line that appeared to have been melted. The pool company was called to inspect the area and determined that this was not an issue the originated in the pool area (no wires, no electrical, no metal of any kind in that area.) Upon further inspection and after an experiment the next morning, we determined that the vinyl melted due to extreme, concentrated heat from the reflection off of the low-E windows. We have video evidence of this occurring the following morning when we placed a plastic coffee can lid in the path of this reflection and melted a hole in it. We measured this with a handheld laser thermometer which indicated the plastic lid was reaching 278deg F. We have also performed other experiments to show this phenomenon. A Quaker windows manufacturer’s representative visited us on 7/2 and stated that, though they do not dispute the claim, they will not take responsibility for the issue and advised us to purchase an awning or a shade to cover the windows. They further recommended that we could contact the glass manufacturer, Cardinal Glass. This will not likely be resolved anytime soon and we will continue to gather video evidence of the issue and attempt to protect our pool and patio area from damage as well as try to ensure that our property does not catch fire.

    Where
    LAKE SAINT LOUIS, Missouri: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by Quaker Window Products Co.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Windows and window glass, other than storm windows

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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