PGT Custom Door Window windows and window glass, other than storm windows
1 report to CPSC, the latest made Oct 2, 2019. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Oct 2, 2019the latest report was made
- Oct 2, 2019the earliest
- 0with the company’s comments
- Brand
- PGT Custom Door Window
- Maker
- PGT IndustriesMakers, importers or sellers, as the reports name them
- Product
- Windows and window glass, other than storm windowsCPSC’s product type: Windows and Window Glass, Other Than Storm Windows (code 1894), in Home Maintenance and Structures: Doors & Windows
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2019 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Oct 2, 2019, sent to the company Oct 10, 2019, published by CPSC Oct 25, 2019
The product, in the report: Custom Window Replacement
At 7:22 PM a two-story double pane window in my home that had been manufactured by PGT Custom Windows and Doors spontaneously exploded resulting in shattered glass through a 25 foot area of my home. The window was just under 5 years old and the manufacturer does not stand by warranty. Reports of spontaneous window shattering has been widely reported in the news and comes from manufacturing defects..
- Model
- PGT WINDOW ALUM, 220 Series, Solorban 70XL
- Bought from
- FAS Door and Windows
- Bought
- Aug 21, 2013
- Where
- Orlando, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 54, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand PGT Custom Door Window, made or sold by PGT Industries
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.