Four Seasons windows and window glass, other than storm windows

1 report to CPSC, the latest made Feb 28, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Feb 28, 2020the latest report was made
Feb 28, 2020the earliest
1with the company’s comments

Brand: Four Seasons
Maker: FOUR SEASONS SOLAR PRODUCTS CORP.Makers, importers or sellers, as the reports name them
Product: Windows and window glass, other than storm windowsCPSC’s product type: Windows and Window Glass, Other Than Storm Windows (code 1894), in Home Maintenance and Structures: Doors & Windows

By month

1 report from March 2019 to February 2020; the most in February 2020, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
February 2020	1

How badly anyone was hurt

No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Feb 28, 2020, sent to the company Mar 17, 2020, published by CPSC Mar 31, 2020

The product, in the report: Four Seasons Series 230 Sun & Stars Curve Room approximately 21 ft x 10ft.

1 paid for a $78,500 all glass sunroom with 21 ceiling double pane windows. Manufacturer: Four Seasons of 5005 Veterans Memorial Hwy, Holbrook, NJ 11741. Vendor/installer: D&E Designs LLC of 12 Penns Trait, Newtown, PA 1894 and 1200 Rt. 22 East, Suite 2000, Bridgewater, NJ 08807. Construction began June 10, 2019. It was completed approximately on August 8, 2019. Three months later, on Sunday October 13, 2019, approximately 12pm noon, one of the ceiling windows’ inner pane was broken and came down in pieces on a sunny autumn day for no reason with no one in the room. We heard the glass broken sound from the adjoining family room. What a tragedy if it felt on our heads! On January 21, 2020, in the process of replacement, the worker broke the second ceiling window next to it and it fell on the floor in pieces. Four Seasons claimed that the glass can break for all sorts of reason including expansion and contracting. Can you imagine the glass ceiling window broken and come down from the airport ceiling or from a hotel foyer? That would not happen. I submit to you that the Four Seasons glass window is faulty and a safety hazard. There are 21 double pane ceiling windows, 19 double pane vertical side windows and 2 double pane glass sliding doors in my sunroom. I submit that these glass window panes are all potential safety hazard because the manufacturer admitted in writing that the glass can break for all sorts of reason including expansion and contracting.

Model
Series 230
Serial number
none
Bought from
D & E Designs, LLC, New Jersey
Bought
Jul 7, 2018
Where
Wrightstown, New Jersey: Home/Apartment/Condominium
Who was involved
Age 69, Male
The reporter’s relation to them
Self
As this report names them
Brand Four Seasons, made or sold by FOUR SEASONS SOLAR PRODUCTS CORP.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/18/2020) FOUR SEASONS SOLAR PRODUCTS CORP.: Report #20200228-C675C-1958776
To whom it may concern: We would like to take this opportunity to acknowledge receipt of the above referenced report. Four Seasons Sunrooms is a manufacturer and distributor with a 45 year history of supplying a broad range of quality sunroom products to the North American market. We take reports like Mr. [REDACTED]’s very seriously and would like to share the following information. Our records show that the materials for Mr. [REDACTED]’s sunroom were supplied to an independently owned and operated dealer (D & E Designs, LLC) in May of 2019. The product was a Four Seasons 230 Sun & Stars Curved Eave Sunroom Model CSU-10DH. Based on Mr. [REDACTED]’s statement, the room was constructed on site shortly after the date it was supplied. Mr. [REDACTED] reports that on October 13 2019 a piece of sloped roof glass shattered. All the glass supplied by Four Seasons for use in Mr. [REDACTED]’s sunroom is fully tempered glass.
Fully tempered glass is approximately four times stronger than regular annealed glass of the same thickness and configuration. Its residual surface compressive (RSC) level must exceed 10,000 PSI for thicknesses up to 6 mm per ASTM C 1048. When broken, it usually breaks into many relatively small fragments, which are less likely to cause serious injury in most applications. Tempered glass is often referred to as “safety glass” because it meets the requirements of various code organizations for safety glazing. This type of glass is usually intended for sliding doors, storm doors, building entrances, bath and shower enclosures, interior partitions and other uses requiring superior strength and safety properties.
In addition, the glass supplied for use in Mr. [REDACTED]’s sunroom, meets requirements for Vertical and Sloped Roof Glazing as published in the 2018 International Residential Code (2018 IRC). For your information and review, please find attached sections of the 2018 IRC applicable to Sloped Glazing requirements (R308.6). Section R308.6.2 and R308.6.5 confirms that fully tempered glass satisfies the code requirement for use without retaining screens due the facts that: -the glass panes are less than 16 square feet (sf). The largest pane used in Mr. [REDACTED]’s roof is 12 sf. -the highest point of glass is not more than 12 feet above a walking surface. The sunroom model that Mr. [REDACTED] purchased has a maximum ridge height of 9 ft 1 inch.
Fully tempered glass, even though it is very strong, is not unbreakable. Spontaneous glass breakage is a phenomenon by which tempered glass may spontaneously break without any apparent reason. The most common causes are binding of the glass in the frame, causing stresses to develop as the glass expands and contracts due to thermal changes or deflects due to wind. We do not know the reason that piece of glass shattered in Mr. [REDACTED]’s sunroom, nor is it possible to do so now. However, the piece of glass was supplied at no cost as glass breakage for whatever reason is covered under the Four Seasons Limited Product Warranty. It is unfortunate that Mr. [REDACTED] experienced a this incident of glass breakage, however, it does not constitute a safety hazard for the reasons detailed above.

CPSC report 20200228-C675C-1958776. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Four Seasons windows and window glass, other than storm windows

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.