Artscape Inc. windows and window glass, other than storm windows
1 report to CPSC, the latest made Jun 28, 2011. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jun 28, 2011the latest report was made
- Jun 28, 2011the earliest
- 0with the company’s comments
- Brand
- Artscape Inc.
- Maker
- ARTSCAPE INCMakers, importers or sellers, as the reports name them
- Product
- Windows and window glass, other than storm windowsCPSC’s product type: Windows and Window Glass, Other Than Storm Windows (code 1894), in Home Maintenance and Structures: Doors & Windows
By month
The numbers, as a table
| Month | Reports |
|---|---|
| June 2011 | 1 |
How badly anyone was hurt
- Hurt, care not known 1 CPSC: Injury, Level of care not known
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, care not known Made Jun 28, 2011, published by CPSC Aug 31, 2011
The product, in the report: Window film
The following letter was submitted to Artscape Inc on 10/30/10:
In 2008 we purchased Artscape Clouds Decorative Window Film. From the summer of 2008 through the spring of2010 we enjoyed our skylights with the beautiful sky and clouds. Sometime during the early summer of 2010 a strong and offensive chemical like odor developed in the room. As the heat of day increased, so did the odor. This odor caused headaches, nose and throat irritation. During the nights when the temperature cooled, the odor was at a minimal level. We had new carpet put in that same spring and naturally believed the carpet or the pad were the source of the odor. A representative from the carpet company inspected the carpet and found no trace of the odor. At that time, the carpet pad was suspected and replaced, at cost, by the company from which the carpet and pad were purchased. Immediately following the installation of the new pad, the same strong chemical odor was detected. We put our noses to the floor and found no chemical odor. We then followed the smell which appeared to be at a higher level in the room. Using a ladder to access the skylights, we found that the odor was extremely strong inside the skylights. We removed the window film from the window and the room. We had now found the source of months of the strong and offensive odor. Due to this experience, could you please have someone from your company evaluate this product? The window film is still here at our residence and continues to emit the odor which can be detected through a zip lock bag. You may contact me through any of the information found below. Thank you for your time and I look forward to hearing from you. Very truly yours, [REDACTED]
- Bought from
- The Home Depot, Georgia
- Bought
- Jan 1, 2008, about then
- Where
- Clendenin, West Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 56, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Artscape Inc., made or sold by ARTSCAPE INC
- How badly, in CPSC’s words
- Injury, Level of care not known
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.