JELD-WEN doors
1 report to CPSC, the latest made Sep 10, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Sep 10, 2024the latest report was made
- Sep 10, 2024the earliest
- 0with the company’s comments
- Brand
- JELD-WEN
- Maker
- JELD-WEN, inc.Makers, importers or sellers, as the reports name them
- Product
- DoorsCPSC’s product type: Doors, Other or Not Specified (code 1893), in Home Maintenance and Structures: Doors & Windows
By month
The numbers, as a table
| Month | Reports |
|---|---|
| September 2024 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Sep 10, 2024, sent to the company Sep 19, 2024, published by CPSC Oct 10, 2024
The product, in the report: JELD-WEN Aurora System fiberglass single entry door.
We moved in in December of 2023. The home was built with Jeld-Wen exterior windows and doors. The front door to the house is very large and heavy. It does not have a traditional latching mechanism. It has spring-tensioned rollers on the door that fit into detents on the door frame. It has a dead bolt for security. If the dead bolt is not engaged, you simply push on the door with enough force to overcome the spring tension to open the door. When we moved in, we discovered that the door would blow open with the force of a stiff breeze. Finding this unacceptable, we have had Window Visions come out and adjust the tension. They have diligently adjusted it several times and it is now very difficult to open. A child cannot open the door. Yet it continues to blow open. We walked to a neighbors home Friday, August 16th for dinner. During dinner, a storm came in and the power went out. We walked home after the rain had stopped and found the door had blown open and rain came into the interior hardwood floor. We cleaned up the water but now, a few days later, the hardwood floor is damaged and warped. A child cannot open the door from inside or out, and the door blows open in the wind. The manufacturer, JELD-WEN refuses to repair or replace the door.
- Model
- Aurora Door
- UPC
- NA
- Serial number
- NA
- Bought from
- Window Visions
- Bought
- Jan 1, 2024
- Where
- Menlo, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand JELD-WEN, made or sold by JELD-WEN, inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.