Pella glass doors or doors with glass panels
3 reports to CPSC, the latest made Jun 5, 2023. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Jun 5, 2023the latest report was made
- Dec 22, 2020the earliest
- 1with the company’s comments
- Brand
- Pella
- Maker
- Pella CorporationMakers, importers or sellers, as the reports name them
- Product
- Glass doors or doors with glass panelsCPSC’s product type: Glass Doors or Doors With Glass Panels (code 1892), in Home Maintenance and Structures: Doors & Windows
Other ways the reports write the brand (2)
“PELLA SERIES 250” and “Pella Select Rolscreen”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| June 2023 | 1 |
| February 2023 | 1 |
| December 2020 | 1 |
How badly anyone was hurt
- No one hurt 3 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jun 5, 2023, sent to the company Jun 7, 2023, published by CPSC Jun 22, 2023
The product, in the report: PELLA Series 250 patio sliding door
I contracted with Lowe’s to have a new Pella Sliding patio door installed. The installers took out the old door and fit the new one. They new door was missing a part....the rollers for the slide. This install was last Wed May 31st and since then I have been unable to get put of my house on the North side. If I have a fire in my kitchen I. The middle of the home, I will have no way to get out except try to call out a window. I am 69 years old and believe this situation to be a safety issue and violation of fire codes. I am being passed around between Pella, Lowe’s, and [REDACTED] for 6 days now and cannot get any resolution.
- Model
- Series 250 patio sliding door
- UPC
- Don’t know
- Serial number
- Dint know it. The part that is missing is V988068
- Where
- Aurora, Colorado: Home/
Apartment/ Condominium - Who was involved
- Age 69, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand PELLA SERIES 250, made or sold by Pella Corporation
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 6, 2023, sent to the company Mar 3, 2023, published by CPSC Mar 17, 2023
The product, in the report: Pella Storm Door
Storm door jammed. Friend doing wellness check unable to access property due to jammed door. The metal trim at the base of the door had lodged behind the metal lip of the door frame, making the door inoperable. Luckily I was okay inside, but this is a dangerous issue if someone is attempting to assist an older adult or child in distress and cannot gain access due to door jammed shut.
Friend attempted this morning to do a wellness check on me. The friend was unable to open the storm door as the metal trim at base of the door was jammed behind the metal lip of the door frame. To remediate, I bent trim from inside, and then sawed off.
UPDATED ON 2/7/2023: [ Inoperable door is also a hazard due to inability to access or egress property in case of fire.]
- Model
- 5600E
- Serial number
- P390054332.411171017
- Where
- Blacksburg, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 46, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Pella Select Rolscreen, made or sold by Pella Corporation
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 22, 2020, sent to the company Apr 9, 2021, published by CPSC Apr 23, 2021
The product, in the report: Patio Sliding Door Serial number: P0611048253 - there are more numbers etched on the glass which are indiscernible.
The consumer indicates that it snowed approximately four inches in his hometown and all grounds were covered in it. The consumer tried to open his patio sliding door to go outside however it would not budge as the track that the door slides on is located outside of his home and was blocked by the wet snow.
The consumer contacted the Manufacturer and explained the situation; the representative he spoke to informed him they could not assist him as that was the design of the door.
The consumer notes his previous sliding doors had the track inside his home thus he never experienced this issue. The consumer is concerned because the door could leave him and his family trapped inside in an emergency.
The consumer plans on keeping the sliding door for at least the next thirty days in case an investigation ensues.
- Model
- Life Style Contemporary - vent right fixed
- Bought from
- Gunton Corp, Pennsylvania
- Bought
- Jun 7, 2019
- Where
- Trappe, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Pella, made or sold by Pella Corporation
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.