Oak Summitt garage doors

1 report to CPSC, the latest made Oct 27, 2011. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Oct 27, 2011the latest report was made
Oct 27, 2011the earliest
1with the company’s comments

Brand: Oak Summitt
Maker: AMARR GARAGE DOORS COMPANYMakers, importers or sellers, as the reports name them
Product: Garage doorsNot automatic garage doors or openersCPSC’s product type: Garage Doors (Excl. Automatic Garage Doors or Openers) (code 1886), in Home Maintenance and Structures: Doors & Windows

By month

1 report from November 2010 to October 2011; the most in October 2011, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
October 2011	1

How badly anyone was hurt

Hospital admission 1 CPSC: Injury, Hospital Admission

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Hospital admission
Made Oct 27, 2011, sent to the company Nov 3, 2011, published by CPSC Dec 5, 2011

The product, in the report: Manufacturer Installed Residential Steel Insulated Double garage door with Torsion Spring

In May 2008, I purchased an installed steel insulated residential garage door for the house I was building from Lowes of Jacksonville, NC. Lowes and the manufacturer, AMARR, contracted with Griffin Garage Doors of Goldsboro, NC. The garage doors were installed in Dec 2008.
The manufacturer’s installation instructions state “Torsion spring and opener applications require 2” x 6” minimum spring anchor pads”. Amarr’s instructions are based on the guidance and standards published by the Door & Access Systems Manufacturers Association, International (DASMA). Griffin Garage Doors, AMARR’s chosen installer, attached the center bearing plate of the torsion spring assembly onto a 1”x6” torsion spring pad mounted on a drywall base. While the installer used the correct 5/16” x 1 5/8” lag bolts provided by the manufacturer they effectively only had 3/4” of the lag bolt imbedded into the spring pad. Griffin has stated that they frequently installed torsion spring assembly pads onto 1”x6” anchor pads.
On November 20, 2009 while inspecting and opening the door, the lag bolt anchors suddenly failed causing the torsion spring assembly center bearing plate to violently become detached from the anchor pad which struck me in the right hand causing severe physical and permanent damage to my right hand. Physical injuries included a crushing injury coupled by severe lacerations. These injuries required emergency vascular surgery with a 3 day hospital stay. 2 more additional day orthopedic surgeries were required to minimize the degree of permanent disabilities. An independent professional engineer judgment places the cause of the anchor failure on faulty installation practices.
Based on statements of Amarr’s installer that they frequently have installed garage doors utilizing a 1”x6” anchor pad, it is recommended that AMARR issue a recall, conduct inspections of all installed garage doors, and correct any deficiencies identified.
This issue, if not corrected, places the consumer at a high risk of serious injury or possibly death.

Model
Unknown
UPC
Unknown
Serial number
Unknown
Bought from
Lowes of Jacksonville
Bought
May 5, 2008, about then
Where
Jacksonville, North Carolina: Home/Apartment/Condominium
Who was involved
Age 47, Male
The reporter’s relation to them
Self
As this report names them
Brand Oak Summitt, made or sold by AMARR GARAGE DOORS COMPANY
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(11/21/2011) AMARR GARAGE DOORS COMPANY: Amarr has examined the steel garage door and installation. As Reported by the house builder-consumer, the separation of the spring assembly from the wood anchor pad to which it was installed was because of improper installation. The product itself does not pose a risk of harm or safety hazard.
An independent contractor company attached the spring assemblies for the steel doors to wood anchors that are half the required thickness. As result, the wood did not hold the Amarr anchor lag bolts. The wood broke and the house builder was injured.
Amarr manufactures and or provides steel garage doors and the metal fittings for them. Commercial building, home or garage builders construct garage door frames and anchors for mounting doors and springs. The frames and anchors are often made of wood. Amarr has no control over the building process. Amarr specifies the minimum thickness of the wood which must be in place before attempting to hang and anchor its steel garage doors (2” x 6” minimum). The garage door industry publishes the same 2” x 6” standard to all installers, as the accepted minimum. In this instance, the independent contractor that installed the doors did so in violation of Amarr’s instructions and in violation of technical data sheets published by the industry.
The installer company is not owned by Amarr. The installer is an independent contractor that was experienced, represented its qualifications installing garage doors in writing to Amarr, and had no history known to Amarr of improper or unsafe installations when contracted to install the builder’s doors on the garage he was building. The installer disregarded both Amarr’s written instructions and those of the garage door industry when making the house builder’s installation.
Amarr is appropriately addressing the claim with both the independent contractor company and the house builder. Amarr’s Customer Service Center can be contacted directly at (800) 503-3667.

CPSC report 20111027-2B2F2-2147473908. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Oak Summitt garage doors

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.