Hearth Record

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Ideal Door garage doors

1 report to CPSC, the latest made Apr 13, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Apr 13, 2026the latest report was made
  • Apr 13, 2026the earliest
  • 0with the company’s comments
Brand
Ideal Door
Maker
CLOPAY BUILDING PRODUCTS CO.Makers, importers or sellers, as the reports name them
Product
Garage doorsNot automatic garage doors or openersCPSC’s product type: Garage Doors (Excl. Automatic Garage Doors or Openers) (code 1886), in Home Maintenance and Structures: Doors & Windows

By month

1 report from May 2025 to April 2026; the most in April 2026, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
April 20261

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Apr 13, 2026, sent to the company Apr 16, 2026, published by CPSC Apr 30, 2026

    The product, in the report: Ideal Door Traditional 9’ x 8’ White Insulated Garage Door

    Purchased 3 Ideal Door (clopay) 9’ x 8’ Garage doors for our new garage November 2023, from Menards. They were installed Spring 2024. One of the garage doors came down May 2024. The locking tabs on the winding unit sheared off. Luckily I was not directly under the door when it came down. The door has creases in it from the crash. Their customer service gave me a “one time courtesy replacement” after arguing back and forth and them blaming the failure on installation error . All three doors were installed exactly per the manufacturers instructions. I sent them detailed photos of the part. It is a plastic piece. Yes, cheap plastic that is trusted to hold the full force of a wound spring. This part should be all metal. The manufacturer probably saved 25 cents by making this part out of plastic.

    Model
    White_Prem_Rp_Mdp38_9X8
    Bought from
    Menards
    Bought
    Nov 23, 2023
    Where
    Lorain, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ideal Door, made or sold by CLOPAY BUILDING PRODUCTS CO.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Garage doors

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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