NCFI Polyurethanes house repair and building materials
1 report to CPSC, the latest made Jan 21, 2021. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jan 21, 2021the latest report was made
- Jan 21, 2021the earliest
- 1with the company’s comments
- Brand
- None given: no report names a brand, so the group is named for its maker, NCFI Polyurethanes
- Maker
- NCFI PolyurethanesMakers, importers or sellers, as the reports name them
- Product
- House repair and building materialsCPSC’s product type: House Repair or Construction Materials,nec (code 1876), in Home Maintenance and Structures: Building Materials & Home Structures
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2021 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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No one hurt Made Jan 21, 2021, sent to the company Feb 11, 2021, published by CPSC Feb 26, 2021
The product, in the report: Spray polyurethane foam
On November 5 we had a foundation company use polyurethane foam to raise a sidewalk in the front of our house as well as fill in a open area underneath our front porch. While they worked performed the service right outside our front door we noticed a strong chemical smell. they said it was normal because it was right by our front door and safe to be there. Also why they were installing the foam we heard a large boom and the house shook. A few hours later we found smoke coming out of the area where they installed the foam. Our first floor of our home began to feel with smoke quickly and then we heard the carbon monoxide detector in the basement, went downstairs to find the basement filled with smoke as well. We called the fire department as well as the foundation company and they came out the fire department said that the front porch and the wall in the basement were over 180°. They drilled holes in the front porch and proceeded to put the hose down there to fill it with water to put out any fire that may have started. When we went back into the home after the issue was resolved the smell was very strong on our main floor and basement. We then discovered in our basement closet directly below where they had install the foam the floor was covered in a sticky rust color substance that had a very strong smell. They told us the house was safe to stay in. We ended up going to a hotel because the smell was too much to handle. Days later the drywall in the basement was removed revealing one very large vertical crack in the foundation and a smaller crack on another wall. It was also determined that the front porch slab was a hollow slab secured with cables and would never have budged. The chemical was not cleaned up off the floor until November 24 at that time they also began to open up the front porch and start pulling out the burnt foam.The house continues to smell horribly and is unlivable. My family and I continue to live in a hotel for the last two months. No work has been done on our home because our homeowners insurance says it is the foundation company’s responsibility. We cannot get the foundation company to respond. My concern is we were home the whole day that this foam was being installed, my father, who has heart and respiratory issues, actually worked in his basement office all day. I am also concerned that the house might not be safe to move back in to even after the repairs are made. No one really knows much about the product or how to clean it up. Any information would be greatly appreciated. NCFI polyurethanes supplied the product but the service was completed by a local foundation company.
- Where
- Knoxville, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- made or sold by NCFI Polyurethanes
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.