Ply Gem “Patriot 2400” windows window sills or frames
1 report to CPSC, the latest made Nov 5, 2021. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Nov 5, 2021the latest report was made
- Nov 5, 2021the earliest
- 0with the company’s comments
- Brand
- Ply Gem “Patriot 2400” windows
- Maker
- Ply GemMakers, importers or sellers, as the reports name them
- Product
- Window sills or framesCPSC’s product type: Window Sills or Frames (code 1870), in Home Maintenance and Structures: Doors & Windows
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2021 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Nov 5, 2021, sent to the company Nov 10, 2021, published by CPSC Nov 26, 2021
The product, in the report: Ply Gem “Patriot 2400” windows / channel balances can break unexpectedly
Hi, My name is[REDACTED], I’ve experienced many damaged channel balances / busted moldings / cracked trim sash strips and broken framing screws on several windows in my townhouse. When these windows are opened the channel balances can break unexpectedly, dropping the window down making a very loud crashing sound with a furious force that can cause injury/death to anyone near them. Classic Group built my townhouse with Ply Gem “Patriot 2400” windows that ultimately are defective/dangerous. My wife and I purchased the end unit townhouse from Classic Group 3/10/2010 in the Parklands development of Gaithersburg MD. Ply Gem has made several attempts/trips to our townhouse trying to fix/repair the damaged channel balances / busted moldings / cracked trim sash strips and broken framing screws to no real success… from the time of purchasing the house in 2010 All broken parts have continued to break again… resulting in the windows not being used!
- Model
- Ply Gem “Patriot 2400” windows
- Where
- GAITHERSBURG, Maryland: Home/
Apartment/ Condominium - Who was involved
- Age 5, Unknown
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Ply Gem “Patriot 2400” windows, made or sold by Ply Gem
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.