John Sterling cabinet or door hardware
1 report to CPSC, the latest made Oct 25, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Oct 25, 2024the latest report was made
- Oct 25, 2024the earliest
- 0with the company’s comments
- Brand
- John Sterling
- Maker
- KNAPE & VOGT MANUFACTURING COMakers, importers or sellers, as the reports name them
- Product
- Cabinet or door hardwareCPSC’s product type: Cabinet or Door Hardware (code 1820), in Home Maintenance and Structures: Tools & Hardware
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2024 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Oct 25, 2024, sent to the company Nov 7, 2024, published by CPSC Nov 22, 2024
The product, in the report: John Sterling Heavy-Duty 72” Wide 2-Panel Bypass Sliding Door Hardware
I purchased the John Sterling Heavy-Duty 72” Wide 2-Panel Bypass Sliding Door Hardware set from Menards. The model number is R-BYP-100-2D6. I followed the mounting instructions to the letter, but found the included mounting screws for the track to be rather short. I mounted the track using the included #8 x 5/8 truss head screws and the following day mounted the 2 [REDACTED] branded 2-panel hollow-core doors we chose. Upon mounting the first door, the track immediately fell loose, and more than 5 of the mounting screws failed. 5/8 is not long enough to grip through drywall and into wood. I was the only person working on this track hardware install. This product is rated to support 2 doors up to 100lbs each, but could not support a single door that is roughly 64 lbs without failing. Had I not been standing clear and wearing eye protection when the failure occurred, I could’ve had a screw hit my face/eyes, or couldve had the door that was mounted fall onto me. This couldve injured or killed a child if the door fell free from the track. After the originally included screws failed, I immediately replaced them with #8 x 1.5 long truss head screws at additional expense to me. No injuries occurred due to appropriate PPE being used and precautions being taken.
- Model
- R-BYP-100-2D6
- UPC
- 077355001136
- Serial number
- Not present/
not applicable - Bought from
- Menards
- Bought
- Oct 24, 2024
- Where
- Des Moines, Iowa: Home/
Apartment/ Condominium - Who was involved
- Age 33, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand John Sterling, made or sold by KNAPE & VOGT MANUFACTURING CO
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.