Hearth Record

Back to Porches, balconies, open-side floors or floor openings

Veranda porches, balconies, open-side floors or floor openings

3 reports to CPSC, the latest made Sep 26, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 3reports to CPSC
  • Sep 26, 2020the latest report was made
  • Jan 4, 2012the earliest
  • 1with the company’s comments
Brand
Veranda
Makers
FIBER COMPOSITES, LLC and The Home DepotMakers, importers or sellers, as the reports name them
Product
Porches, balconies, open-side floors or floor openingsCPSC’s product type: Porches, Balconies, Open-side Floors or Floor Openings (code 1817), in Yard & Garden: Outdoor Structures

By month

2 reports from October 2019 to September 2020; the most in September 2020, 1. 1 earlier report, since January 2012, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20201
February 20201
January 20121

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Sep 26, 2020, sent to the company Oct 22, 2020, published by CPSC Nov 12, 2020

    The product, in the report: Veranda Composite Decking

    The composite decking on my house is now ten years old. I purchased the home 5 years ago. The composite decks, 360 degrees around the second floor, have shrunk about 2 1/2 inches per board, leaving big gaps between boards. [REDACTED], the deck is cracking, splitting, and warping, making it dangerous for traversing. Five years ago I was told it was [REDACTED] deck. [REDACTED] said ,”No, it is Veranda.” I have not been able to find other deck recalls. Two of my old friends have now tripped on the deck.:a 75 year old friend tripped on a crack and I have to do something as this product is unsafe. What can I do? Note the one side of the deck that is covered, not in the sun, has not shrunk, warped or cracked.

    Bought from
    unknown
    Where
    Grants Pass, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 75, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Veranda, made or sold by FIBER COMPOSITES, LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  2. No one hurt

    Made Feb 19, 2020, sent to the company Aug 4, 2020, published by CPSC Aug 18, 2020

    The product, in the report: Composite fiber decking

    Approximately 2 - 3 years ago, the consumer and her husband noticed discoloration and cracking to their decking materials. The floor boards were deteriorating and felt sponge-like. The side and top rails are showing signs of cracking. The consumer husband checked on-line and saw information about a Class-Action Lawsuit against [REDACTED], so they called the called [REDACTED]. She was advised that their suit focused on people west of the Rockies, but not the East Coast.

    All of the screw holes for the decking, are showing signs of cracks. The consumer

    The consumer’s product presented a problem similar to the ones in CPSC Recall# [REDACTED].

    The consumer also said that she shovels the deck every time it snows, to minimize further deterioration of the deck, resulting in collapsing

    2/2020: The consumer’s husband called the retailer and initially, they were referred to [REDACTED]. The husband followed up with the retailer again and was told that they could not assist him.

    Bought from
    Home Depot, Connecticut
    Bought
    Jul 4, 2005
    Where
    Branford, Connecticut: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Veranda, made or sold by FIBER COMPOSITES, LLC
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Jan 4, 2012, sent to the company Jan 12, 2012, published by CPSC Feb 3, 2012

    The product, in the report: veranda decking,railing Bar code 9048909304, Tuscan walnut, deck sticker 2584

    purchased and installed veranda decking 2008.Since that time,mildew is constantly present and impossible to remove.It is a liability to myself and others,due to slipperyness.Railings are sagging and dark spots seeping thru balusters.UFP and HD inspected,and concluded problems are due to improper construction,I disagree with this conclusion.There are many similar complaints on the internet and it seems manufacturer tries to discredit most of their consumers.there is something seriously wrong when a product cannot be used for the purpose it was manufactured.They claim slip resistant,which I totally disagree with,I am unable to use the stairs during wet conditions because it is so slippery.cleaning only takes care of the top layer of mildew,which reappears shortly after,certainly not “LESS” maintenance.Tried to send photos,unable to do so.I do have them and they are a must see.

    UPC
    9048909304
    Bought from
    home depot
    Bought
    Jul 4, 2008
    Where
    kenilworth, Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand veranda, made or sold by The Home Depot
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Porches, balconies, open-side floors or floor openings

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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