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Trex porches, balconies, open-side floors or floor openings

7 reports to CPSC, the latest made Dec 2, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 7reports to CPSC
  • Dec 2, 2025the latest report was made
  • Jul 20, 2011the earliest
  • 5with the company’s comments
Brand
Trex
Maker
Trex Company, Inc.Makers, importers or sellers, as the reports name them
Product
Porches, balconies, open-side floors or floor openingsCPSC’s product type: Porches, Balconies, Open-side Floors or Floor Openings (code 1817), in Yard & Garden: Outdoor Structures

By month

1 report from January 2025 to December 2025; the most in December 2025, 1. 6 earlier reports, since July 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
December 20251
April 20241
May 20181
June 20121
October 20111
July 20112

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 6 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Dec 2, 2025, sent to the company Dec 5, 2025, published by CPSC Dec 31, 2025

    The product, in the report: Early-generation Trex composite decking (solid-core, installed early 2000’s

    Early-generation Trex composite decking (solid-core, installed early 2000’s) is disintegrating into powder and becoming brittle. The surface cap is flaking off and the boards crumble under normal foot traffic. This creates a serious fall hazard on an elevated deck. The defect matches the surface-flaking/powdering issue from Trexs 2010 class-action settlement (Fernley, NV plant). Trex sent a field representative who inspected the deck on 11/25/2025 but has refused to approve warranty replacement or provide any update since. Product being used: Trex composite decking (early-generation, solid-core) Who was using: Homeowner / family members walking on deck How being used: Normal residential deck use (walking, furniture) No injuries have occurred yet, but the crumbling boards pose an imminent fall hazard.

    Where
    Angels camp, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Trex, made or sold by Trex Company, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Apr 4, 2024, sent to the company Apr 9, 2024, published by CPSC Apr 23, 2024

    The product, in the report: Trex Transcend Biscayne composite decking

    Slipped on composite decking after snow fall

    Model
    TREXBIS20
    Bought from
    Williams Lumber
    Bought
    Feb 28, 2024
    Where
    Lake Katrine, New York: Home/Apartment/Condominium
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Trex, made or sold by Trex Company, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made May 7, 2018, sent to the company Aug 14, 2018, published by CPSC Sep 4, 2018

    The product, in the report: TREX 1” composite decking manufactured around 1999.

    Sharp pieces of recycled metal cans and hard plastic have risen to the surface of my TREX composite decking causing cutting risks to bare feet as well as bare hands of infants and toddlers.

    Bought
    Jul 21, 1999, about then
    Where
    Chalfont, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand TREX, made or sold by Trex Company, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Jun 28, 2012, sent to the company Aug 1, 2012, published by CPSC Aug 15, 2012

    The product, in the report: Trex boards.

    I purchased a deck from a local contractor in June 2007 for approximately $14,000.00 I chose the recommended Trex compost wood/plastic material because it was supposed to be virtually maintenence free. The literature stated that it was guaranteed to not warp, bow, splint, fade, spit, crack or be affected by insects. It never needed staining and only to be cleaned with a wood/ compost cleaner and a hose. Power washings not recommended. I noticed the deck was starting to fade and it was not the beautiful “saddle” color it was originally. This was about a year later. I also noticed mold and mildew, so I purchased the cleaning material that Trex recommended. It did not clean off the mold, but lightened it and the faded the deck even more. I noticed that the boards were starting to get wider, and the mold and mildew worse. This has been a process of me contacting the contractor, and Trex. Last spring, I finally got the contractor to come out and look at the deck. By this time it was bowing, splinting, cracking, warping and part of the steps are pulling away.The deck had a 5 year warranty on it from the contractor. The contractor offered to replace 8 boards, and said it was not his installation but, the material itself and I would have to take it up with Trex. I did. Trex sent someone out and I received a standard from letter stating that it was the workmanship, not the material. They claimed that the boards were not installed at the correct measurements. They offered to refund me the price of 25 boards( installation not included) and a kit to clean the deck. I refused and took it up with the MD State Attorney Generals Office by filing a complaint. Trex refused mediation stating that they tried to settle the problem with me already and it was not the material, but the installation. I had 2 other independent contractors inspect the deck and verify that it was not the installation, but again the material that was defective. I have a letter from the one contractor stating that not only is the deck, damaged, an eyesore, but a safety hazard also.I have researched claims about Trex and they have been in at least one class action suit where they lost. They also claimed in that suit that it was the installation, not the material that caused the problem’s. That is their blanket excuse. I have contacted private attorneys, and can not afford to go that route. I have also inquired into Small Claims Court in Maryland, but there is no guarantee I will be reimbursed (the maximum $5000.00) by Trex,even if I would win. I don’t know where else to turn. Thanks!

    Bought from
    Local contractor
    Bought
    Jun 1, 2007, about then
    Where
    Baltimore, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Trex, made or sold by Trex Company, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Oct 17, 2011, sent to the company Oct 24, 2011, published by CPSC Nov 7, 2011

    The product, in the report: “Trex Origins Saddle” and “Trex Decking Saddle” and “Saddle Brown Trex”

    Trex decking was purchased and installed at my home during the summer of 2004. That material is now deteriorating and basically dissolving beneath my feet. I am concerned about the strength of the structure and the chance of the boards breaking completely through.

    Model
    Saddle
    Bought from
    OSO Lumber, Washington
    Bought
    Jun 1, 2004, about then
    Where
    Camano Island, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Trex, made or sold by Trex Company, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  6. First aid

    Made Jul 29, 2011, published by CPSC Aug 22, 2011

    The product, in the report: TREX DECKING MATERIAL 2 x 6 board that flake due to manufacture defect

    TREX decking has a flaking issue. We have been trying to get TREX to resolve this issue for years. We have a 3 year old son that we have caught eating the flaking material. The flaking material is large enough to choke our child.

    TREX has already replaced the TREX product and the replacement product is having the same problem as the original material. TREX is unwilling to refund our retail purchase price as described in the class action settlement.

    TREX is only willing to replace the product again. Leaving me with paying someone AGAIN to rip out their defective product and replace it with more product. This is the same product that TREX;s own inspector has determined is failing AGAIN.

    By not giving the consumer the option laid out in the class action suit of a retail eqivelant refund so we can purchase another companies product that doesn’t have this same problem, TREX is prohibiting me from fixing this problem and continuing to put our family’s health and safety in danger.

    Model
    Saddle
    Bought from
    Ashby Lumber
    Bought
    Jul 1, 2005, about then
    Where
    Alamo, Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 3, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand TREX, made or sold by Trex Company, Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  7. No one hurt

    Made Jul 20, 2011, published by CPSC Aug 11, 2011

    The product, in the report: Trex wood decking

    The Trex decking that I had installed is failing--flaking, peeling, etc. This in turn is going to cause structural instability. Trex has offered to send a few boards, but I feel they should replace the decks to ensure structural stability. Despite their warranty, they are unwilling to step up and take care of their faulty product.

    Bought from
    Ashby Lumber
    Bought
    Nov 8, 2005
    Where
    Pleasant Hill, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Trex, made or sold by Trex Company, Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Porches, balconies, open-side floors or floor openings

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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