Sunsetter outdoor awnings or shutters
3 reports to CPSC, the latest made Aug 31, 2020. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Aug 31, 2020the latest report was made
- Oct 27, 2014the earliest
- 0with the company’s comments
- Brand
- Sunsetter
- Makers
- SPRINGS WINDOW FASHION, INC. and SUNSETTERMakers, importers or sellers, as the reports name them
- Product
- Outdoor awnings or shuttersCPSC’s product type: Outdoor Awnings or Shutters (code 1808), in Yard & Garden: Outdoor Structures
Other ways the reports write the brand (1)
“Sunsetter Awnings”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2020 | 1 |
| August 2019 | 1 |
| October 2014 | 1 |
How badly anyone was hurt
- No one hurt 3 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Aug 31, 2020, sent to the company Dec 22, 2020, published by CPSC Jan 8, 2021
The product, in the report: Sunsetter Motorized XL Awning
Catastrophic failure of lateral arm on a motorized SunSetter awning. Failure occurred during closing of the awning. The front bar connector bracket sheared off due to it not being properly secured during manufacture.
- Model
- Sun Motor XL
- Bought from
- Sunsetter Products
- Bought
- May 4, 2020
- Where
- Pataskala, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 68, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Sunsetter, made or sold by SPRINGS WINDOW FASHION, INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 14, 2019, sent to the company Aug 22, 2019, published by CPSC Sep 25, 2019
The product, in the report: Sunsetter Awnings 16 ft standalone motorized awning
A standalone “Sunsetter” motorized awning has a short-circuit grounding problem. When the motor gets wet a ground surge occurs causing the electrical connection to short. This can trip a breaker or Ground Fault interrupter. This occurs even when the motor is not in use only connected to house outlets.
In my case I found the outlets in my garage shut down including power to a refrigerator. I assume any motor designated for outdoor use should be waterproof or at least protected from getting wet. Sunsetter ignored my request for an upgrade to solve this problem.
If for some reason the circuit breaker does not switch off current could flow and heat up the wiring.
I recently got a safety upgrade concerning bungi clips used to hold down the awning cover. The government seemed to find this to be dangerous, but ignored the problem described here.
- Bought from
- Costco, Maryland
- Bought
- Aug 12, 2014, about then
- Where
- Saint Leonard, United States: Home/
Apartment/ Condominium - Who was involved
- Age 72, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Sunsetter Awnings, made or sold by SPRINGS WINDOW FASHION, INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 27, 2014, sent to the company Nov 17, 2014, published by CPSC Dec 3, 2014
The product, in the report: Sunsetter “Oasis” Free Standing Awning
Name = [REDACTED] Organization/Affiliation = self Daytime Phone = [REDACTED] E-mail address = [REDACTED] Message = I have recently discovered a potential hazardous condition with the Sunsetter “Oasis” Free Standing Awning. The self contained drive motor is subject to a ground fault if it gets wet. Sunsetter, Inc. is aware of this problem as indicated in its literature. Apparently the thermal sensor which is integral to the motor causes the actual fault. It is not necessary to operate the motor for the fault to occur. It just has to be plugged in to the outlet. This problem eventually goes away after the system dries out. In my case I had the awning plugged into a GFI protected outlet and was not aware that it failed until I noticed an odor coming from my spare refrigerator located in the garage and also connected to the same GFI circuit. This certainly makes for an unreliable circuit since other devices connected to the GFI sourced circuit will be turned off whenever the Awning connection fails. Sunsetter does recommend that their product is connected to a GFI outlet and they don’t feel that they have a hazardous design problem. This assumes that the consumer is using an appropriate GFI protected circuit, but of course this cannot be guaranteed and the excited consumer may not have read all the instructions (many of which are found in extraneous fine print) and has plugged the unit into a non-protected circuit. This free standing “Oasis” product is relatively new and does not have the same protections as does the prior wall mounted units. The wall mounted units have a vinyl flap that protects the motor from moisture when the awning is rolled up and when rolled down most water rolls off the end of the awning. The free standing model has no built in vinyl flap and when open or closed is subject to water accumulating in the tubing which contains the motor. The consumer can buy an additional cover for the unit for use when it is unfurled, but this is very inconvenient to install each time the awning is closed up. You need a ladder to reach the top of the awning. In summary, this product can impact the reliability of household wiring and at worst present a hazardous shock condition. Sunsetter, Inc. should be encouraged to review their product design and come up with a way to protect this motor from outside elements. CPSC should be involved in encouraging and in approving the design change.
- Model
- Model Number 2100 “Oasis” Free Standing Awning
- Where
- Unspecified: Unspecified
- Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Sunsetter, made or sold by SUNSETTER
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.