Kensington Manor floors or flooring materials

The reports, as CPSC published them

1. Seen by a doctor or nurse

   Made Jun 11, 2017 · , sent to the company Jun 19, 2017 · , published by CPSC Jul 3, 2017

   The product, in the report: Kensington Manor Laminate flooring 12mm Tanzanian Wenge

   We installed the Kensington Manor Laminate flooring brand 12mm Tanzanian Wenge purchased from Lumber liquidators Dec 28 2014 during a close out sale in our home shortly after our son was born March 2015. We halted installation due to quality concerns and the horrible chemical smells. We aired our home out continually during the install and thought it was just a new floor smell, not knowing these floors were under any investigation. We called lumber liquidators to report the concerns we had and were told the flooring was discontinued and they would do nothing about the quality concerns we had. We filed a claim and they denied it even though we did not finish the install due to the quality and once we found out about the investigations into the flooring toxicity we left the remaining 1100 sq ft of our purchase unopened and uninstalled. Our new son was born healthy and active. Within a short time of the flooring installation he began getting chronic congestion and ear infections. Our 15 year old daughter who has never been unhealthy has had 4 boughts of pneumonia and degenerating health since 300 sqft of this flooring was installed in our living area. This has continued and Drs have no answers. We have ordered the test kit and will also be calling a third party test company to document their finding. These findings along with our children’s health records will be submitted to all health dept agency’s in our locale as well as federal gov health agency. Considering the test results this product should have been recalled immediately by Lumber liquidators and consumers should not have to fight to get an unsafe product out of their homes to protect the health of our family.

   Serial number

   10024362/12TW-Z/1033/10

   Bought from

   Lumber liquidators

   Bought

   Dec 28, 2014

   Where

   Ridgefield, Washington: Home/Apartment/Condominium

   Who was involved

   Age 0, Male

   The reporter’s relation to them

   Unspecified

   As this report names them

   Brand Kensington Manor Tanzanian Wenge, made or sold by Lumber Liquidators, Inc

   How badly, in CPSC’s words

   Injury, Seen by Medical Professional

2. Emergency room

   Made Feb 29, 2016 · , sent to the company Mar 8, 2016 · , published by CPSC Mar 22, 2016

   The product, in the report: SKU Name: 10010371 12 mm Imperial Teak Handscraped Laminate from Lumber Liquidators

   I am writing this in response to a purchase of 12 mm Imperial Teak handscraped Laminate SKU 10010371 purchased from Lumber Liquidators on 7/24, 2012. We purchased the hardwood along with end caps, floor care kit, laminate installation kit and felt pads to replace carpet and vinyl in our home which I had lived in since 1999. We placed this purchased flooring in our entry way, kitchen and living room. We felt we had made a wise decision that would reduce allergens and be easy to clean and care for. I have always been a hardworking healthy individual with no health complications however that was about to change - shortly thereafter I started experiencing health concerns which led me to scheduling a doctor’s appointment on 4/25/13 with a [REDACTED], my main complaint was shortness of breath, and a rash around my face and nose, at this time I was given Abuterol 0.5 nebulizer solution, a rescue inhaler Abuterol 108 (Pro-Air HFA, and flonase 50 as well as medication for anxiety. This was my initial appointment of which many to follow with the same complaints each appointment with little or no improvement, baffled by what could have caused this onset of severe breathing issues I was placed on numerous medications over the next four years; including but not limited to Abuterol, certizine, fluticasone-samerol 500-50, guaifesin-codeine, montlukafast, pantorzole, predisone, symocort, combovent; all with little improvement. I have had several test to try to figure out what could be causing this sudden onset of severe and persistent asthma, including allergy testing and regular visits with [REDACTED] pumonolgy none of the testing showed any known allergins that could be the trigger my shortness of breath and severe wheezing and coughing. I had to go to the ER on several occasions where I would be given shots of steroids and breathing treatments. I have been on and off prednisone as to reduce the inflammation of my lungs, which led to elevated glucose, in which I had to seek emergency treatment in the Kadlec ER as well as more doctor visits and insulin shots. Each and every time I would be asked if I had moved, got a new animal travel to a new area, no, no no, the doctors and pulomogist were baffled by my sudden onset of acute exacerbation, I never put two and two together - that the new flooring was causing this until February 24, 2016. My granddaughter would complain of burning eyes and have breathing issues as well on overnight visits we would have to administer Benadryl and cold wash cloths to her eyes. In September 2014 I left my job, to many sick days, thinking something at work must be causing my illness, I was going crazy trying to figure out what was triggering my breathing issues. At home I noticed no improvement – it was not my job – now out of work no insurance and still ill. On February 24, 2016 my mother contacted me and told me that on 60 minutes they had an episode about flooring sold at Lumber Liquidators and that I should check into this, I checked and sure enough the flooring purchased on July 24 2012 had raised concerns due to the high amount of Formaldehyde. I logged on and checked the information provided and the health effects of Formaldehyde and it was like reading a text book of my symptoms of the past 4 years.

   FINALLY I KNEW WHAT WAS MAKING ME SICK, knowing that the exposure to the formaldehyde is why I have suffered for four years, I had the flooring REMOVED IMMEDIATLY on February 28, 2016.

   I understand that this investigation is ongoing, and that final results will not be available for a few months but I have several questions. Why was I never notified by Lumber Liquidators that there may be a problem, had I been sent a notice letting me know maybe something could have been done – I would still have my job and possibly not have suffered as long as I have. I signed up for the air test kit to do at home from Lumber Liquidators - I don’t feel like I am qualified to perform this test on my own and don’t have the immediate funds to have a professional come in to check my air. Why was I not allowed the opportunity to have Lumber Liquidators to pay for a professional to come test my home? The flooring removed is stacked up outside my home what is the proper disposal? I will maintain samples of the removed product, but feel putting this in the trash or taking to the dump could result in contamination of other areas. After removing the flooring we have left all windows open to air out the remaining gases. I already breathing easier and hope to continue healing.

   Model

   Imperial Teak Handscraped Laminate

   Serial number

   10010371

   Bought from

   Lumber Liquidators, Washington

   Bought

   Jul 24, 2012

   Where

   Kennewick, Washington: Home/Apartment/Condominium

   Who was involved

   Age 43, Female

   The reporter’s relation to them

   Self

   As this report names them

   Brand Kensington Manor, made or sold by Lumber Liquidators, Inc

   How badly, in CPSC’s words

   Injury, Emergency Department Treatment Received

3. Hurt, no treatment

   Made Mar 28, 2015 · , sent to the company Apr 6, 2015 · , published by CPSC Apr 20, 2015

   The product, in the report: Kensington manor 12mm golden teak laminate flooring

   I purchased Lumber Liquidators 12mm Kensington Manor golden teak laminate flooring from the Santa Clarita store in July 2014.

   After reviewing the CBS news alerting the community about potential hazardous levels of formaldyhyde made and China that was sold at Lumber Liquidators I contacted [REDACTED] whom reassured me the there products are safe.

   I conducted a formaldehyde test only on my home of the approximately 1300-1400 of square foot of flooring. The recommended exposure limits that have been established by several government agencies is 20 ng/l (16ppb). My two test are twice the legal limit, 58 ng/l (46ppb) and 51g/l (41ppb).

   After recontacting Lumber Liquidators with these results that are in denial and have no concerns about me and my family’s safety.

   Model

   Golden teak

   Serial number

   10029387

   Bought from

   Lumber Liquidators

   Bought

   Jul 14, 2014

   Where

   Santa Clarita, California: Home/Apartment/Condominium

   Who was involved

   Age 50, Female

   The reporter’s relation to them

   My Spouse

   As this report names them

   Brand Kensington Manor, made or sold by Lumber Liquidators, Inc

   How badly, in CPSC’s words

   Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Sources