Dream Home floors or flooring materials
8 reports to CPSC, the latest made Apr 23, 2016. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 8reports to CPSC
- Apr 23, 2016the latest report was made
- Mar 19, 2015the earliest
- 8with the company’s comments
- Brand
- Dream Home
- Maker
- Lumber Liquidators, IncMakers, importers or sellers, as the reports name them
- Product
- Floors or flooring materialsCPSC’s product type: Floors or Flooring Materials (code 1807), in Home Maintenance and Structures: Flooring
Other ways the reports write the brand (3)
“Dream Home Kensington Manor”, “Dream Home Kenington Manor” and “Dream Home- St James 12 mm Blacksburg Barn Board Laminate”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2016 | 1 |
| March 2016 | 1 |
| February 2016 | 1 |
| June 2015 | 1 |
| April 2015 | 1 |
| March 2015 | 3 |
How badly anyone was hurt
- Hospital admission 1 CPSC: Injury, Hospital Admission
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- Seen by a doctor or nurse 3 CPSC: Injury, Seen by Medical Professional
- Hurt, care not known 3 CPSC: Injury, Level of care not known
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, care not known Made Apr 23, 2016, sent to the company May 2, 2016, published by CPSC May 16, 2016
The product, in the report: NV Royal Mahogany 8mm (put in on June 2012 and approx. 10/3 2015
In June 2012 the Royal Mahogany 8 mm was put in the living room. Then it was put though most of the house approx. 1 and 1/2 ago by another company.
I have developed some cyst and an adenoma. This I can not be sure if it is from probable form. gas from the floor (former female surgery) also have developed a cough wit in the last couple of months.
I ca not find any one to help me with the situation for the flooring was from Lumber Liqu.
- Bought from
- Lumber Liquidators, Texas
- Bought
- Jun 13, 2012
- Where
- San Antonio, Texas: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dream Home, made or sold by Lumber Liquidators, Inc
- How badly, in CPSC’s words
- Injury, Level of care not known
-
Hospital admission Made Mar 18, 2016, sent to the company Mar 28, 2016, published by CPSC Apr 11, 2016
The product, in the report: Flooring: 12 mm Dream Home Kensington Manor Tanzanian Wenge laminated flooring. Lumber Liquidators, 311 Rt. 46, Fairfield, NJ 07004 Article # 10024362/12/TW-Z Quantity # 7.00 cartons weight 355.142lbs.
Purchased 12mm KM Tanzanian Wenge Laminated flooring from Lumber Liquidators , Sept.30, 2014. The chinese made flooring contains excessive levels of formaldehyde. Since flooring has been installed in my home my health has been affected. I experience irritation and breathing problems, i.e., eyes, nose, throat.
- Model
- 10024362/
12 TW-Z - Bought from
- Lumber Liquidators, New Jersey
- Bought
- Sep 30, 2014
- Where
- Newark, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 68, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dream Home Kensington Manor, made or sold by Lumber Liquidators, Inc
- How badly, in CPSC’s words
- Injury, Hospital Admission
-
Hurt, care not known Made Feb 23, 2016, sent to the company Mar 1, 2016, published by CPSC Mar 15, 2016
The product, in the report: Dream Home Kensington Manor Glacier Peak Poplar 12mm Laminate Flooring
I have installed Lumber Liquidators flooring. In August of 2012 in living room, dining, and Hallway I have product Dream home Kensington Manor Glacier Peak Poplar 12mm this product is on the list. I also have added in 2015 more product which I believe may have the same problem in my family room which is partial floor & carpet. I have had coughing and running eyes for the last year and a half to 2 years. I am wanting to file a complaint.
- Model
- kensington manor Glacier Peak Poplar -
- UPC
- 10009554
- Bought from
- Lumber Liquidators, Illinois
- Bought
- Aug 14, 2012
- Where
- Justice, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 57, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dream Home Kenington Manor, made or sold by Lumber Liquidators, Inc
- How badly, in CPSC’s words
- Injury, Level of care not known
-
Hurt, care not known Made Jun 12, 2015, sent to the company Jul 20, 2015, published by CPSC Aug 3, 2015
The product, in the report: Kensington Manor Laminate Floors Name: Summer Retreat
The consumer purchased the flooring from Lumber Liquidators in two parts (3/28/15 - $813.46 and 03/29/15 - $122.02).
The consumer has the flooring installed in all three bedrooms and the hallway leading to the bedrooms.
The consumer went to purchase the flooring on 3/28/15 and inquired about the safety of the flooring with the store. The store informed her that the flooring was perfectly safe and that they have had it tested by multiple people. They informed her that it was a scam against the company to affect the stocks.
Two weeks after purchase, the retailer took the flooring off of the market. The consumer called the store but no one picked. She went into the store and asked how they would assist her since they took the flooring off the market when they informed her two week ago that the flooring was safe. They informed her that they have not recalled the flooring but only stopped its sale. They asked her to call their customer service line and request an air quality test kit.
The consumer contact customer service and was sent out the test kit. She tested the air quality for 24 hours in her children’s room and sent it to an independent lab (Environmental Diagnostics Laboratory) on 5/17/15. The consumer received her test results her on 06/11/15.
The results came back with .098 ppm formaldehyde levels in the air. The consumer stated that in the letter it explains that anything above .081 ppm can lead to sensory irritation and long term health effects.
The consumer stated that she and her husband have felt heath symptoms but cannot say for sure that those symptoms are caused by the flooring.
The consumer stated that she would like to have the floorings removed from her home. The consumer has 4 children and is worried that formaldehyde will cause them health hazards over time.
The consumer stated that she is not asking the retailer to provide her refund on the cost of installation but is expecting them to refund flooring material cost. The consumer stated that she trusted the company when they informed her that it was just a scam over stocks. She stated that they offered no help once the flooring was pulled off of the market.
- Model
- 10029600/
12SR-Z/ 1114 - Serial number
- Unknown
- Bought from
- Lumber Liquidators, Ohio
- Bought
- Mar 28, 2015
- Where
- Dayton, Ohio: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dream Home, made or sold by Lumber Liquidators, Inc
- How badly, in CPSC’s words
- Injury, Level of care not known
-
Seen by a doctor or nurse Made Apr 4, 2015, sent to the company Apr 13, 2015, published by CPSC May 4, 2015
The product, in the report: Laminate Flooring
We had Laminate flooring installed 2011 from Lumber Liquidators. , which we now find it maybe contaminated with formaldehyde. 2013 I find I had a lung problem develop showing major scaring, We now are concerned that the flooring maybe the source of my problem. We are retired and can not afford to just replace flooring. being retired money is not available to take this step. I am under Dr.’s care for this condition.
- Bought from
- Lumber Liquidators, North Carolina
- Bought
- Dec 31, 2010
- Where
- Leland, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 68, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dream Home- St James 12 mm Blacksburg Barn Board Laminate, made or sold by Lumber Liquidators, Inc
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
Emergency room Made Mar 31, 2015, sent to the company Apr 8, 2015, published by CPSC Apr 29, 2015
The product, in the report: Dream Home Kensington Manor - Warm Chesnut Springs
We installed 700 sq ft of the Chinese manufactured laminate flooring from Lumber Liquidators in August of 2014. We have a two year old son who has been sick off & on since December (to the pediatrician once a month since then, ER on 3/27 for croup) and so when we heard about this, we wanted to know if ours was affected. For our own piece of mind we did an independent air test through the Wisconsin Occupational Health Lab ($91) because we wanted to know the levels of formaldehyde in our home. We’ve since received those test results back, but we can get nobody to tell us if the level is harmful to our son. The level that came back from the WOHL is 45 ppb (or .045 ppm). They stated that the FEMA federal regulation is 16 ppb...so of course to us almost triple that amount sounds dangerous. We’ve spoke to the IL EPA, IL Dept of Public Health and most recently [REDACTED], MD from the Chicago branch of the ATSDR. No one can give us a straight answer that we are looking for......do we tear out the flooring because it’s making our son sick, or is this nothing to worry about. Lumber Liquidators states they are being cooperative (which they have sent us 2 of their air quality tests as well, but those will take a month for results because they are so overwhelmed with testing) but it’s nearly impossible to talk to someone in their customer service department and they can’t give me any information on what levels they are considering toxic either. I’m really hoping that the CPSC is able to help us figure this out!!
Thank you, [REDACTED]
- Model
- Warm Chestnut Springs
- Bought from
- Lumber Liquidators, Illinois
- Bought
- Aug 1, 2014
- Where
- Loves Park, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 1, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Dream Home Kensington Manor, made or sold by Lumber Liquidators, Inc
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
Seen by a doctor or nurse Made Mar 30, 2015, sent to the company Apr 7, 2015, published by CPSC Apr 21, 2015
The product, in the report: Dream Home Bolivian Mahogany Laminate Flooring
I made 2 separate purchases of the Dream Home Bolivian Mahogany Laminate Flooring in 2003 from Lumber Liquidators. One order was picked up in Atlanta, and the other in New Orleans. I emailed the company to determine he country of origin of manufacture, and was told China While I lived in the residence where the flooring was installed, I began having respiratory issues that escalated into being diagnosed with Reactive Airway Disease by a Pulmonary Specialist. After moving from the residence, which I still own, I began to improve. Only as result of the recent media information concerning the Lumber Liquidator’s laminate flooring did I realize what was posing the health risk. I was in the process of preparing the residence for resale, but need to know what to do about the flooring. I have extra fully intact flooring that could be used for testing.
- Model
- FCLBM
- Bought from
- Lumber Liquidators
- Bought
- Nov 13, 2003
- Where
- Jackson, Alabama: Mobile/
Manufactured Home - Who was involved
- Age 33, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dream Home, made or sold by Lumber Liquidators, Inc
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
Seen by a doctor or nurse Made Mar 19, 2015, sent to the company Apr 9, 2015, published by CPSC Apr 30, 2015
The product, in the report: Laminate Flooring
This caller purchased his laminate flooring in August 2012 laid it down in home then the rest in December 2012 and laid that purchase in the same month also.
He purchased the flooring from Lumber Liquidators Oklahoma City, OK.
The flooring was manufactured in 2012.
He began having sinus issues around June 2013, he and his wife began sneezing, coughing, he has had aching around his eyes and darkening below his eyes which they believe is a direct result of having the flooring.
His symptoms are more severe and he believes that this is due to his cutting and laying the flooring.
The caller’s wife has not seen a physician.
The caller was seen by [REDACTED] who diagnosed him with fluid filled sinus cavities and scheduled a CT Scan.
He states that since January 2015 he has had three regiments of antibiotics and steroids trying to alleviate the discomfort.
He has not contacted the manufacturer and states he most likely will not due to the location being in China.
- Model
- unknown
- Serial number
- unknown
- Bought from
- Lumber Liquidators, Oklahoma
- Bought
- Aug 15, 2012, about then
- Where
- Oklahoma City, Oklahoma: Home/
Apartment/ Condominium - Who was involved
- Age 52, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dream Home, made or sold by Lumber Liquidators, Inc
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.