ThermoSeal thermal or sound insulation materials

The reports, as CPSC published them

1. First aid

   Made Dec 29, 2019 · , sent to the company Feb 7, 2020 · , published by CPSC Mar 2, 2020

   The product, in the report: ThermoSeal - Spray Foam Insulation - closed cell

   We hired Spray Foam Insulation NYC (www.sprayfoamnyc.com) to used closed cell spray foam for our addition and the roof rafters for the entire home. It took them a total of 21 days which is a lot longer than normal. Our home now has a strong fishy odor and we have constant headaches - some member of the household are more affected by the smell and off-gassing than others. The owner of Spray Foam Insulation NYC, [REDACTED[] was never available or able to answer our concerns during the process. First, it took too long and second, the process didn’t seem to be consistent with what we had read on the internet and on the EPA website about how spray foam insulation should be applied. We also believe that [REDACTED] had unlicensed, untrained individuals apply the foam. The manufacturer, ThermoSeal (Darien, CT) has been contacted and a rep, [REDACTED], came out to visit the house with [REDACTED] and both have said they don’t smell anything, However, a VOC reading meter showed high levels of readings. It was also determined that [REDACTED] and his crew did not use the proper methods of spray application - they did not set up any ventilation to vent to the outside, they did not have the chemicals warmed as required for application and they also weren’t properly trained/licensed to apply the spray foam. We are not able to get either the manufacturer or the installer to respond to us since the visit in mid-December. I had emailed the owner [REDACTED] with our situation and haven’t heard from him either. [REDACTED], a rep from ThermoSeal suggested that the cause of the issues might be improper venting, incorrect application and applying the foam while too cold or allowing it to heat up too quickly during application. However, ThermoSeal stated that it is a issue we need to take up with the installer. We disagree since the manufacturer, ThermoSeal clearly states on their website that they only allow licensed and fully trained individuals to install their product - which in this case is not true. I hope we can have some guidance for our next steps. I am trying all sources - the EPA hasn’t been able to help and they sent us to someone who just said they no longer are handling the issue of spray foam insulation! In the meantime, we have a home construction on hold until we resolve the improper spray foam insulation nightmare. We are not able to enjoy our home in the affected areas and have approx. 1500 sq ft of space that remains under construction.

   Where

   Suffern, United States: Home/Apartment/Condominium

   Who was involved

   Age 15, Female

   The reporter’s relation to them

   My Child

   As this report names them

   Brand ThermoSeal, made or sold by Thermoseal, LLC

   How badly, in CPSC’s words

   Injury, First Aid Received by Non-Medical Professional

2. No one hurt

   Made Sep 26, 2019 · , sent to the company Nov 12, 2019 · , published by CPSC Nov 27, 2019

   The product, in the report: Product Name is Thermoseal 500 spray foam polymer. The product is an open cell polyurethane insulation used to insulate building cavities.

   On 04/14/16, Thermoseal 500 foam was installed in the ceiling of my attic. The outside temperature was about 35 to 40 degrees Fahrenheit. The supply lines were laid in snow for a distance of about 30’. The temperature in the attic was 45 to 50 degrees. Two boys sprayed at the same time in a 24x48 attic. The foam was installed, in a haphazard manner with no uniform thickness to a depth from 8” to 12” (est.). There was no pause between passes, just continuous spraying. During the operation one of the guns broke and big chunks of foam were sprayed in part of my attic. My wife and I and our pets were present during the install. We were told that the chemical smell would be gone in a couple of days. The smell is still here and becoming more noxious as time goes by. The odor is more apparent now because I had air conditioning installed and the windows are all closed. The foam insulation was in preparation for the AC, since we didn’t want to cool the attic. After a 6K bill for foam it took time to save for the AC. My wife has an almost constant cough and my nose runs constantly.

   Model

   Thermoseal 500

   Where

   Holland, New York: Home/Apartment/Condominium

   Who was involved

   Male

   The reporter’s relation to them

   Self

   As this report names them

   Brand Thermoseal, made or sold by Superior Insulation of Willaimstown Construction Inc

   How badly, in CPSC’s words

   Incident, No Injury

CPSC’s disclaimer

Sources