Revlon hair dryers

172 reports to CPSC, the latest made Sep 11, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

172reports to CPSC
Sep 11, 2026the latest report was made
May 9, 2011the earliest
141with the company’s comments

Brand: Revlon
Maker: Helen of TroyMakers, importers or sellers, as the reports name them
Product: Hair dryersCPSC’s product type: Hair Dryers (code 1602), in Personal Care: Grooming

Other ways the reports write the brand (16)

“Revlon Appliances”, “Revlom”, “Revlon 1875”, “Revlon 1875 Ionic Ceramic Hair Dryer”, “revlon 1875”, “Revelon”, “Revlon 1875 Ion Select”, “Revlon 1875 ionic ceramic”, “Revlon Ionic/Tourmaline/Ceramic Hair Dryer”, “Revlon One-Step Hair Dryer & Volumizer Hot Air Brush”, “Revlon One-Step Hair Dryer and Volumizer”, “Revlon RV474”, “Revlon Tourmaline Ionic Ceramic hair dryer”, “Revlon Travel Styler Worldwide Dual Voltage”, “Revolon” and “revlon model rv474”

By month

16 reports from October 2025 to September 2026; the most in April 2026, 4. 156 earlier reports, since May 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
September 2026	1
July 2026	2
June 2026	1
May 2026	1
April 2026	4
March 2026	1
February 2026	4
November 2025	2
May 2025	1
November 2024	1
February 2024	1
November 2023	1
October 2023	2
August 2023	1
May 2023	1
February 2023	2
April 2022	1
March 2022	1
July 2021	1
March 2021	1
February 2020	1
October 2019	2
July 2019	1
March 2019	2
January 2019	1
July 2018	2
June 2018	1
May 2018	3
November 2017	3
August 2017	2
July 2017	1
June 2017	2
May 2017	2
March 2017	4
February 2017	6
January 2017	1
December 2016	1
November 2016	1
October 2016	1
July 2016	3
June 2016	3
May 2016	2
April 2016	1
March 2016	1
February 2016	4
January 2016	6
December 2015	2
November 2015	2
October 2015	3
September 2015	1
August 2015	1
July 2015	2
June 2015	2
May 2015	1
April 2015	3
March 2015	3
February 2015	4
January 2015	5
December 2014	1
November 2014	1
October 2014	1
September 2014	2
July 2014	1
June 2014	4
May 2014	3
April 2014	3
March 2014	1
February 2014	1
January 2014	3
December 2013	1
November 2013	2
October 2013	2
September 2013	1
August 2013	1
May 2013	1
April 2013	1
March 2013	1
February 2013	1
January 2013	1
December 2012	1
November 2012	2
August 2012	1
July 2012	2
June 2012	1
May 2012	2
April 2012	2
February 2012	4
December 2011	1
November 2011	2
September 2011	1
July 2011	1
June 2011	2
May 2011	1

How badly anyone was hurt

Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
First aid 18 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 24 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 1 CPSC: Injury, Level of care not known
No one hurt 122 CPSC: Incident, No Injury
No incident, no one hurt 3 CPSC: No Incident, No Injury
Not said 3 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made May 26, 2015, sent to the company Jun 3, 2015, published by CPSC Jun 17, 2015

The product, in the report: Revlon Ceramic/Tourmaline/Ionic/1875W 125VAC 60 Hz purple hair dryer. Helen of Troy Model No. RVDR5141 Type: RD5141BS Intertek 4006802

Hair dryer temperature would change intermittently by itself. Temperature got so hot it burned my hair when using a round metal brush. A spark approximately 6 to 8 inches long came out of the bottom of the hair dryer where the cord runs into the dryer, making a very loud noise and tripping the breaker. (We have pictures of the defective cord, the internal wires are showing)

Model
RVDR5141
Bought from
Ulta, Virginia
Bought
Jun 7, 2014, about then
Where
Virginia Beach, Virginia: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/9/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150526-C656B-2147432629. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Apr 30, 2015, sent to the company May 7, 2015, published by CPSC May 21, 2015

The product, in the report: Revlon 1875W ionic ceramic Hair Dryer

Was using my Revlon 1875 ionic ceramic Hair Dryer as directed. On this morning, sparks flew out from the bottom and burned my wrist, then the motor immediately burned out. This product was purchased at Target in 2014.

Model
1875W
Bought from
Target
Bought
Jul 26, 2014, about then
Where
Bonney Lake, United States: Home/Apartment/Condominium
Who was involved
Age 39, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(5/18/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150430-C9C5B-2147433321. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 29, 2015, sent to the company May 6, 2015, published by CPSC May 20, 2015

The product, in the report: Revlon 1875W ionic/tourmaline/ceramic hair dryer

I purchased a Revlon Helen of Troy ionic/tourmaline/ceramic 1875 hair dryer months ago and while I was using it this morning, it began to shoot several sparks out of the bottom towards my inner wrist burning it. Thankfully, my husband heard my screams of panic and ran in to unplug it.

Model
Model RV544FA
Bought from
Ulta, New York
Bought
Nov 20, 2014, about then
Where
South Setauket, New York: Home/Apartment/Condominium
Who was involved
Age 64, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(5/18/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150429-438D4-2147433344. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 15, 2015, sent to the company Apr 23, 2015, published by CPSC May 7, 2015

The product, in the report: Revlon ionic/ tourmaline/ceramic hair dryer. Silver color with black accents

While using Revlon ( ionic/ tourmaline/ ceramic) hair dryer, model RV544, the dryer stopped working then came back on and then a spark shot out the bottom of the handle where the cord goes into the dryer. I was not burned or shocked luckily, but this is very unsafe. The hair dryer is about a year old. It has not been dropped, and it just sits on the counter top when not in use, so no stress or damaged has ever occurred to the cord.

Model
RV544
Bought from
Ulta, Ohio
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon Appliances, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/28/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150415-B6AA0-2147433710. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 18, 2015, sent to the company Apr 9, 2015, published by CPSC Apr 23, 2015

The product, in the report: hand held hair dryer

(03/18/2015)The consumer stated that she was drying her hair for about 5-7 minutes. She heard a sound. She looked at her hands and at the hair dryer. She put the hair dryer down because the dryer was making hissing sounds. Suddenly a flame appeared at the bottom of the hair dryer where the cord connects to the dryer. The flame lasted about four seconds, then it burned itself out. The cord is burned half way through.

Model
RV544
Bought from
Bed Bath and Beyond
Bought
Mar 2, 2013, about then
Where
New Market, Maryland: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/17/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150318-39924-1474340. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 12, 2015, sent to the company Mar 26, 2015, published by CPSC Apr 9, 2015

The product, in the report: Revlon Ionic/Tourmaline/Ceramic Hair Dryer. 1875W

Had this hair dryer for 6 months. Was using and when I moved the dryer around it would stop and start. A short it the cord. It sparked and smoked. I swear I think I even saw a little flame. I had this same model hair dryer right before this one which lasted probably a year. It also had a short in the cord. I thought it was because I would wrap the cord after I was finished. I never wrapped the cord on this one ever.

Model
Model RV544
Serial number
3175842
Bought from
Rite Aid
Bought
Sep 1, 2014, about then
Where
New Jersey: Home/Apartment/Condominium
Who was involved
Age 44, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon Ionic/Tourmaline/Ceramic Hair Dryer, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/27/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We have attempted to contact the complainant to investigate the allegations made in the submission.

CPSC report 20150312-319DD-2147434618. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 12, 2015, sent to the company Mar 20, 2015, published by CPSC Apr 3, 2015

The product, in the report: Revlon Ionic Tourmaline Ceramic 1875W model RV544 blow dryer Helen of Troy Made in China 3175842 Type RD544FA

1 1/2 yr old blow dryer stopped and restarted repeatedly, then sparked and melted half way through the electrical cord at the base of the handle. The spark was large, lightly pricked my hand, and melted the cord. I unplugged the blow dryer immediately and the melting stopped.

Model
RV544 on blow dryer, XY421-DV5 E212530 ES3401 on plug
Serial number
3175842 Type RD544FA
Bought from
Target, Massachusetts
Bought
Sep 1, 2013, about then
Where
Gloucester, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 53, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/27/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We have attempted to contact the complainant to investigate the allegations made in the submission.

CPSC report 20150312-738F5-2147434598. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 17, 2015, sent to the company Feb 25, 2015, published by CPSC Mar 12, 2015

The product, in the report: hair dryer

Tryed to use revlon 1875 hair dryer, sparks and smoke came from handle, dropped device and uplugged from wal outlet. device is unusable now. needs a recall

Model
1875
Where
Chesterfield, Missouri: Home/Apartment/Condominium
Who was involved
Age 42, Male
The reporter’s relation to them
My Child
As this report names them
Brand revlon 1875, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/6/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150217-33C07-2147435313. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 11, 2015, sent to the company Feb 23, 2015, published by CPSC Mar 10, 2015

The product, in the report: Revlon White ceramic ionic hair dryer

Bought this hair dryer beginning of 2014 and about 6 months ago it stopped and then it started sparking at the end of the hairdryer handle where the cord comes out. It totally freaked me out. Well I filed a complaint via Email to Revlon (Helen Of Troy) on August 4,14. They replied via email (August 12, 14 and was they would send me a new one. Well 3 days ago this new one is acting weird making weird sounds like it is gonna go out. I am still using it because I haven’t gone to get a new one yet (nearest Wal-Mart is 40 mins away) I am scared ever time I use it cause I’m afraid of what it may do! The first time was frightening enough!! These hair dryers are a safety hazzard to the users. I Suggested if you have one throw it away and get a new one!!

Model
Model RVDR5105
Bought from
wal mart, New Mexico
Bought
Jan 15, 2014, about then
Where
jal nm, New Mexico: Home/Apartment/Condominium
Who was involved
Age 33, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/24/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that the consumer disposed of the unit, Helen of Troy is unable to respond substantively to any of the allegations made in the submission including any product safety concerns.

CPSC report 20150211-02A6D-2147435505. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 5, 2015, sent to the company Feb 13, 2015, published by CPSC Mar 3, 2015

The product, in the report: Revlon 1875 ionic ceramic Hair Dryer

I was drying my hair this am and I heard a pop didn’t know what it was and all of a sudden Sparks and smoke started coming out of the hair dryer. I tried to turn it off and it would stop it almost caught my top on fire before I could get it un plugged . I am glad that I could unplug it before it electrocuted me. Why didn’t the plug in breaker stop the power when it shorted out? Why did I have to unplug it before it would stop? If I would have been wet, what could have happened to me. I have the hair dryer

Model
Revlon 1875 ionic ceramic/rv484
Bought from
sally’s beauty supply, Indiana
Bought
Jul 8, 2014, about then
Where
wakarusa, Indiana: Home/Apartment/Condominium
Who was involved
Age 65, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/23/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150205-A89EE-2147435723. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 1, 2015, sent to the company Feb 9, 2015, published by CPSC Feb 25, 2015

The product, in the report: Hair Dryer, Revlon Retractable Cord, Model RVDR5018 type RD5018BL 125 VAC 60 HZ 1875 W Helen of Troy. Color is black.

I wanted to report a safety problem with a hair dryer, Revlon Retractable Cord, Model RVDR5018 type RD5018BL 125 VAC 60 HZ 1875 W Helen of Troy. The hair dryer is about 5 years old. While I was drying my hair, it started to make a hot/burning smell (like burned hair or plastic) and then as I was finishing, it shot out sparks/flames a couple of inches out of the end where the hot air usually blows. This may have occurred as I was turning the dryer off or immediately prior to me turning it off. Fortunately, I was not holding it close to my hair when this happened. Had I been holding it close to my hair/face, my hair could have caught fire and I could have been burned.

Model
Revlon Retractable Cord, Model RVDR5018
Serial number
type RD5018BL 125 VAC 60 HZ 1875 W Helen of Troy
Bought from
Target, Texas
Bought
Feb 7, 2010, about then
Where
EL PASO, Texas: Home/Apartment/Condominium
Who was involved
Age 50, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/12/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that such submission was provided with anonymity, Helen of Troy is unable to respond substantively to any of the allegations made in the submission including any product safety concerns.

CPSC report 20150201-07052-2147435831. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 24, 2015, sent to the company Feb 2, 2015, published by CPSC Feb 17, 2015

The product, in the report: Revlon 1875 watt Ionic Hair Dryer, in hot pink. There are other colors as well.

I was drying my hair with this hair dryer when I heard a spark. I noticed a small flame and smoke coming out of the on/off switch. I immediately put it down and the smoke continued. After the smoking stopped I unplugged it from the wall socket. I purchased this dryer in late 2013, and I did some research into this matter on complaint websites and found other complaints about Revlon hairdryers sparking and smoking as well. I did file a complaint today with Revlon, 1/24/2015, and this product is still being sold in stores. Since this is a well known complaint and a safety issue, why are they still on shelves?

Model
RV474N7
UPC
?
Serial number
?
Bought from
Walmart
Bought
Dec 1, 2013, about then
Where
San Tan Valley, Arizona: Home/Apartment/Condominium
Who was involved
Age 49, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/4/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150124-CF1C0-2147436139. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 23, 2015, sent to the company Feb 2, 2015, published by CPSC Feb 17, 2015

The product, in the report: Revlon ceramic/tourmaline/iconic/1875 w purple blow dryer

About week ago the blow dryer started blowing cool air when on a hot setting. Then as I moved the dryer around it would stop and start again. I noticed it had to do with the cord movement. Then one day I turned it on and it sparked and I noticed that the wire had been exposed near where the cord connects to the blow dryer.

Model
RVDR5141
Bought from
Target
Bought
Oct 25, 2014
Where
Manchester Center, Vermont: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/4/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150123-0E340-2147436148. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 23, 2015, sent to the company Feb 9, 2015, published by CPSC Feb 25, 2015

The product, in the report: Revlon 1875 ionic ceramic hair dryer

When I was blow drying my hair this morning, the hair dryer stopped all the sudden.Then sparks flew out, there was a loud bang with one last big spark and it smelled burned, like smoldering plastic. I immediately unplugged it to make sure nothing else is happening.

Model
1875 ionic ceramic
Bought from
Marshalls, New Jersey
Bought
Jan 1, 2013, about then
Where
Astoria, New York: Home/Apartment/Condominium
Who was involved
Age 30, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/12/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that the consumer disposed of the unit, Helen of Troy is unable to respond substantively to any of the allegations made in the submission including any product safety concerns.

CPSC report 20150123-F7D98-2147436167. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 9, 2015, sent to the company Jan 20, 2015, published by CPSC Feb 3, 2015

The product, in the report: Revlon Ionic Ceramic 1875 Watt Dryer

While drying her hair, my wife was burned on her forearm by sparks from an electrical shock from the cord on her hair dryer. She was very frightened, but, only slightly burned.

Model
RVDR5139M
Bought from
T-J-MAXX, Virginia
Where
Culpeper, Virginia: Home/Apartment/Condominium
Who was involved
Age 61, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/27/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150109-C62FC-2147436758. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 6, 2015, sent to the company Jan 14, 2015, published by CPSC Jan 29, 2015

The product, in the report: A Revlon hair dryer model 1875

My wife purchased this hair dryer approx one year prior to incident. Hair dryer is cleaned of lint and hair daily while it was in use. On 1/6/2015 my wife was using hair dryer when it sounded like it was losing power, when she lowered the hair dryer to see what was wrong it produced a shower of sparks/fire from tip of hair dryer that would normally be pointed at a users hair or face. We are blessed that this did not seriously injure my wife. Someone needs to look into this before someone is seriously injured or disfigured by this product.

Model
Model RV484 Ionic/ceramic/ 1875w
Serial number
3175842
Bought from
Target
Bought
Jan 6, 2014, about then
Where
Enfield, Connecticut: Home/Apartment/Condominium
Who was involved
Age 36, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/16/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150106-CD0FE-2147436918. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 30, 2014, sent to the company Jan 9, 2015, published by CPSC Jan 26, 2015

The product, in the report: Revlon 1875 ionic ceramic hair dryer

I was using my Revlon 1875 Ionic Ceramic Hair Dryer this morning and in the middle of drying my hair it suddenly stopped. I flipped the switch to the off / low positions and all of a sudden there was a pop and it caught fire at the junction where the cord goes into the hair dryer. It also caught my cotton shower wrap on fire, which I was wearing. I immediately unplugged the hair dryer threw it in the sink grabbed my wet washcloth and put out the flames on my shower wrap, took that off and threw it in the sink and doused all with water. This was a. very dangerous situation and I could have been seriously injured. I googled it and found other reports on line.

Model
Rv 484 (Helen of Troy)
Bought from
Don’t remember, Pennsylvania
Where
Schwenksville, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 55, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/9/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. Through our investigation, it was determined that the appliance cord had been twisted and/or wrapped, thus compromising same.

CPSC report 20141230-71783-2147437186. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 3, 2014, sent to the company Nov 13, 2014, published by CPSC Dec 1, 2014

The product, in the report: hair dryer

Hair dryer was used as I do everyday this time when I shut it off ,the blower started on it’s own. It started smelling like burnt plastic ...very hot on the handel ... had to run the blower outside .
watched it smolder it was on fire inside

Bought from
TARGET, Minnesota
Bought
May 14, 2013, about then
Where
elk river, Minnesota: Home/Apartment/Condominium
Who was involved
Age 45, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon 1875 ionic ceramic, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(11/19/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20141103-CB515-2147439227. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 19, 2014, sent to the company Oct 27, 2014, published by CPSC Nov 10, 2014

The product, in the report: Revlon hair dryer model RV544 Helen of Troy

I was drying my hair, the hair dryer turned off. I pushed in the reset button and tried again. It turned on and I finished drying my hair. Then, my son came in and dried his hair. It dried for a minute then he smelled smoke and looked down and the cord. At the point where the cord enters the hair dryer, the cord was melting and shedding plastic. He unplugged it quickly.

Model
RV544
Serial number
3175842
Bought from
Walmart
Bought
Nov 15, 2013, about then
Where
Rockwall, Texas: Home/Apartment/Condominium
Who was involved
Age 17, Male
The reporter’s relation to them
My Child
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/6/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20141019-4C79B-2147439928. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 21, 2014, sent to the company Sep 29, 2014, published by CPSC Oct 14, 2014

The product, in the report: Revlon 1875 Ionic Ceramic hair dryer. Maroon and Silver in color.

This hair dryer didn’t power up as usual when I turned it on. I hit the reset button on the plug and tried it again. Just as I did that the cord brushed against by breast and electrocuted me. It burnt a hole through my shirt and burned the skin on my breast.

Model
RV484
UPC
unknown
Serial number
unknown
Where
Mt Olive, Alabama: Home/Apartment/Condominium
Who was involved
Age 37, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/29/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140921-2FEF9-2147440779. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 14, 2014, sent to the company Sep 22, 2014, published by CPSC Oct 6, 2014

The product, in the report: Hair dryer Revlon ionic /tourmaline / ceramic. Silver and black

While using the hair dryer sparks flew out and I smelled burning. Had to unplug it to make it stop.

Model
RV544
Bought from
Wal-Mart, California
Bought
Mar 19, 2014, about then
Where
La Jolla, California: Home/Apartment/Condominium
Who was involved
Age 66, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/29/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140914-AD5DF-2147440952. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 24, 2014, sent to the company Aug 4, 2014, published by CPSC Aug 25, 2014

The product, in the report: Black and Grey Revlon 1875 hair dryer

I used my Revlon 1875 Hair Dryer this morning. I turned it off and set it down. When I did, it turned itself back on (making a weird noise). I picked it up to see why and the handle sparked, smoked and caught on fire internally. I unplugged it and it died out on it’s own. Thankfully I wasn’t using it on my hair at the time or I might have really gotten hurt.

Bought from
I don’t remember, Pennsylvania
Bought
Jul 24, 2012, about then
Where
Trumbauersville, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 34, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/5/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140724-4B16C-2147442573. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 20, 2014, sent to the company Jun 30, 2014, published by CPSC Jul 15, 2014

The product, in the report: Revlon 1875 Ionic Ceramic hair dryer

While using the Revlon 1875 Ionic Ceramic hair dryer I was burned by the cord where it comes in at the rubber boot and base of unit. The cord just wore through and shorted out with sparks and fire...wonder why the ground fault protector didn’t do it’s job? Very dangerous product!

Model
Revlon 1875 Ionic Ceramic hair dryer model RV484
Bought from
Target, North Carolina
Where
Greenville, North Carolina: Home/Apartment/Condominium
Who was involved
Age 50, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/8/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140620-E2E69-2147443531. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 19, 2014, sent to the company Jul 1, 2014, published by CPSC Jul 16, 2014

The product, in the report: Revlon Ionic / Ceramic / 1875W Hair Dryer Model RV484

The incident involves a Revlon RV484 Hair Dryer. The hair Dryer was bought new approx one year ago and has been used daily since it was purchased. On the incident date, when my wife was using the hair dryer, it began to vary in speed and power by itself, then began cycling off and on during use, until the unit failed completely. I took a look at the hair dryer and could see that the wire insulation looked like it was failing where it enters the strain relief on the hair dryer handle. I took apart the hair dryer and tested the components with a multimeter. I isolated the failure as an intermittent break in the copper wiring under the insulation. By twisting the cord while connected to the meter, I could make or break continuity. The insulation, which appears to be a rubber-like material, at the point of failure appeared deteriorated. The remainder of the wire insulation (the complete six feet from the integrated GFCI to where the cord enters the hair dryer) just didn’t look right either. It wasn’t as deteriorated as the insulation at the point of the wire failure, but it appears to look like the early stages of deterioration. Thinking that this hair dryer power cord failure was just a fluke, I went onto amazon.com to read reviews about this particular hair dryer to see if others had experienced this failure. I found that mine was NOT an isolated incident. Others have had the same issue with the power cord, including smoking and sparking, from the wire insulation failing where the cord enter the handle of the hair dryer.

Model
RV484
Bought from
ULTA
Bought
Feb 2, 2013
Where
Hoffman Estates, Illinois: Home/Apartment/Condominium
Who was involved
Age 56, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon Appliances, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/11/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140619-20046-2147443545. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 19, 2014, sent to the company Jun 27, 2014, published by CPSC Jul 14, 2014

The product, in the report: Silver & Burgundy Revlon 1875 Tourmaline Ionic Blow Dryer

I was using my 4 month old Revlon 1875 Ionic Ceramic blow dryer this morning and thought I felt the handle getting a little warm. I unplugged it and checked with my husband, who said it was a little warm - but nothing to worry about. I plugged the dryer back in and ran it for a few more minutes until it started burning my hand. I attempted to shut it off but the button would not go down - I had to shove it down with all my might to get the dryer to turn off and pulled it out of the wall. I tried to plug it back in to see if the button was melted down and the button will not budge. Thankfully not nearly as bad as the other incidents on here (fires, blow ups), but still quite frightening. Not sure I’ll be purchasing anything other than makeup from this company ever again. :( Given the number of other incident reports, it may be helpful for the manufacturer to discontinue, recall, or solve the problem rather than excusing themselves from the problem. Just because Revlon licenses their name to Helen of Troy does not excuse them - their brand name is still on the product and it’s their name/brand being tarnished.

Model
1875 Tourmaline Ionic Blow Dryer
Bought from
Target
Bought
Mar 1, 2014
Where
Gurnee, Illinois: Home/Apartment/Condominium
Who was involved
Age 31, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/1/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that the claimant is no longer in possession of the product, Helen of Troy is not in a position to verify the veracity or accuracy of the same.

CPSC report 20140619-7EBCF-2147443549. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 11, 2014, sent to the company Jun 20, 2014, published by CPSC Jul 7, 2014

The product, in the report: Revlon Ionic Tourmaline Ceramic Hair Dryer (RV544)

My wife was using the hair dryer to dry her hair and it started turning off then back on so she stopped using it. Then the next day, it started sparking and arching where the cord goes into the hair dryer, burning some of the protective covering on the cord. She was almost burned by this as her hand was not to far away it and it was close to her hair.

Model
RV544/Ionic Tourmaline Ceramic Hair Dryer
Serial number
BS3727
Bought from
Wal Mart
Bought
Dec 19, 2013, about then
Where
Newburgh, Indiana: Home/Apartment/Condominium
Who was involved
Age 31, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/25/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140611-82058-2147443772. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 30, 2014, sent to the company Jun 9, 2014, published by CPSC Jun 23, 2014

The product, in the report: Revlon 1875W Turbo/Lightweight Hair Dryer

While using the Revlon 1875 this morning to dry my hair, the dryer sounded like it switched from high to low. When I shut it off and tried to turn it on again, it still had the low sound and began sparking. I have only had this dryer for 6 weeks.

Model
1875
Bought from
Target, Massachusetts
Bought
Apr 18, 2014
Where
Rochester, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 46, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/11/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140530-9684C-2147444086. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 27, 2014, sent to the company Jun 4, 2014, published by CPSC Jun 18, 2014

The product, in the report: Revlon Perfect Heat 1875W Shine Boosting Hair Dryer, RV484. Includes ION switch, 3 heat settings, cool setting, and 2 speed settings. Purple & silver in color.

I have had the “Revlon Perfect Heat 1875W Shine Boosting Hair Dryer, RV484” for just under a year now. I have only ever used it as directed, and to blow-dry my hair. About a month ago I started seeing sparks when using the product (the dryer will only have been plugged in & in use for a minute or so when this begins). Honestly, I thought I imagined it, but it has happened several different times now, in different outlets & buildings, and I’m too afraid to continue using it!

Model
Revlon Perfect Heat 1875W Shine Boosting Hair Dryer, RV484
UPC
761318004844
Serial number
RV484
Bought from
Target, Indiana
Bought
May 15, 2013, about then
Where
Colorado Springs, Colorado: Home/Apartment/Condominium
Who was involved
Age 25, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/9/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140527-4A6F3-2147444156. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 12, 2014, sent to the company May 20, 2014, published by CPSC Jun 4, 2014

The product, in the report: Revlon Tourmaline Ionic Ceramic hair dryer Model No RV544

I was using the hair dryer as I got ready for work, and it suddenly stopped. After examining the plug and the dryer, I realized that one of the two electrical “wires” coming out of the housing had completely severed from the housing. It was joined to the other “wire” by plastic/rubber housing, but the severed wires were exposed. This seemed like a shock hazard as the dryer was still plugged in to the outlet. I did not receive a shock or any injury. The hair dryer was rendered unusable by this malfunction.
I had owned it approximately 2-3 years, was the sole user, and did not excessively bend the cord during use or storage.
Revlon Tourmaline Ionic Ceramic hair dryer Model No RV544

Where
United States: Home/Apartment/Condominium
Who was involved
Age 51, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon Tourmaline Ionic Ceramic hair dryer, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/30/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that such submission was provided with anonymity, Helen of Troy is not in a position to verify the veracity or accuracy of the same.

CPSC report 20140512-BBB60-2147444622. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 30, 2014, sent to the company May 8, 2014, published by CPSC May 22, 2014

The product, in the report: Revlon 1875 Ionic hair dryer

Revlon (helen of troy manufactured) Ionic 1875 dryer. The fan inside exploded into a bunch of pieces and a few came out the end.

Model
1875
UPC
unknown
Serial number
unknown
Bought from
Target, Nevada
Bought
Jan 1, 2014
Where
Reno, Nevada: Home/Apartment/Condominium
Who was involved
Age 46, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Revolon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/14/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140430-9A7E0-2147444951. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 21, 2014, sent to the company May 2, 2014, published by CPSC May 16, 2014

The product, in the report: Revlon 1875 Ionic Ceramic hair dryer, color black, snowflake cold shot button, Helen of Troy, Made in China.

I have a Revlon 1875 ionic ceramic hair dryer and today, while I was trying to dry my hair, it short circuited. First it shut itself off. I thought this was odd. I doubled checked the settings on the dryer and it was still on high/hot. So I pressed the reset button on the wall switch and also the reset on the dryer. The dryer started again and then stopped. So I pressed all the resets again and then the cord sparked at the point where it meets at the base of the dryer. It singed my left wrist. And I see a hole in the cord and I can see exposed wires. I think I would have had a fire if it wasn’t for the wall switch which shut off the electricity. This is the only time I had any problems with this dryer. I can say that I was happy with the dryer up to this point. I goggled Revlon and I read that they are notorious for ignoring similar complaints. I am now weary of all Revlon products. I do not plan to buy any Revlon again.

Model
RV479
Serial number
1875W125VAC60HZ
Bought from
Marshall’s, New Jersey
Bought
Aug 1, 2012, about then
Where
Harrison, New Jersey: Home/Apartment/Condominium
Who was involved
Age 55, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/7/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140421-AA073-2147445256. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 7, 2014, sent to the company Apr 15, 2014, published by CPSC Apr 29, 2014

The product, in the report: Revlon 1875 Ionic Ceramic hair dryer, black and silver. Model Number RV470

I was using my Revlon 1875 ionic hair dryer this morning when it sparked loudly and started on fire. It was like a scary 4th of July! I threw it and unplugged it. It could have started my hair, clothing, hand or house on fire. If not for my ceramic tile I’m sure there would have been damage. I think Revlon should take another look at this product for safety.

Model
Revlon 1875 Ionic Ceramic
Where
BUFFALO, New York: Home/Apartment/Condominium
Who was involved
Age 59, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/17/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140407-9F976-2147445641. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 20, 2014, sent to the company Mar 28, 2014, published by CPSC Apr 18, 2014

The product, in the report: Blowdryer revlon helen of Troy ion

I was blow drying my hair with the revlon ion blowdryer all of a sudden it stopped working and then I plugged it in to a different socket and pressed the safety buttons to check it out, it started working again for about a minute then I heard a crackle noise who’ve I thought was odd, it started shooting out sparks and smokes and almost killed me , it was near my wet hair and I immediately unplugged it and now it’s sitting on the floor I’m scared to touch it because I don’t want to get electrical shock. I am extremely upset and terrified right now .

Model
I don’t know
Bought
Jan 2, 2009
Where
Vista, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/1/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140320-A33EA-2147446173. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 3, 2014, sent to the company Feb 11, 2014, published by CPSC Feb 27, 2014

The product, in the report: Revlon Ionic Hair Dryer RV484, Teal and Gray with a black cord

I have a Revlon Ionic Ceramic 1875W Model # RV484 that I bought less than a year ago from Ulta. I was blow drying my daughters hair, then the hair dryer sounded like it was slowing down. I then looked at the settings and it was turned on high, I then looked at the outlet to make sure it was completely plugged in. At that time the part where the cord is connected to the hair dryer started to spark and make loud popping noises. I was immediately able to unplug the dryer. My wrist was tingly for just a few minutes where I assume the spark had hit my wrist with no apparent burns or injuries. This could have been extremely bad if I had not unplug it immediately. There are no signs of damage to the hairdryer before or after. I will no longer be using this product, it is very hazardous.

Model
RV484
Bought from
Ulta
Bought
Jul 12, 2013, about then
Where
Irving, Texas: Home/Apartment/Condominium
Who was involved
Age 36, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/18/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140203-BC643-2147447574. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 29, 2014, sent to the company Feb 6, 2014, published by CPSC Feb 24, 2014

The product, in the report: Hair dryer, printed on the “barrel”: Revlon Ionic / Ceramic / 1875W. On the back above the handle is printed: Revlon Appliances, Model RV484, 1875W 125VAC 60Hz, Helen of Troy. The model is silver and purple.

Was using the hair dryer and flames came out of the hole in the bottom where the cord goes in. Immediately unplugged the hair dryer. After the flame went out and it cooled, I could see that one of the two wires in the cord was melted away and separated.

Model
RV484
Serial number
3175842
Where
South Lyon, Michigan: Home/Apartment/Condominium
Who was involved
Age 38, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon Appliances, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/11/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140129-B8F35-2147447712. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 22, 2014, sent to the company Jan 30, 2014, published by CPSC Feb 13, 2014

The product, in the report: Silver hair dryer 1875W 125VAC 60 Hz Revlon Tourmaline Ceramic Ionic dryer

My Revlon RV544 Tourmaline Ionic hair dryer starting turning on an off by itself last week. I cleaned the lint filter as the safety tag suggested but this did not resolve the problem. Today as I was drying my hair a big spark/fire emitted from the base of the handle. I immediately unplugged the dryer. Had I been holding the dryer closer to my head, I could have easily been burned. There is now a hole in the cord where the cord meets the handle of the dryer. The cord was not twisted or damaged before this. I have never wrapped the cord of this dryer. I use it only in my bedroom (not in the bathroom) and store it in its own drawer. I have had this dryer for a little over a year. My hair is thin and takes no more than 5 minutes to dry. This dryer is defective.

Model
RV544 / Silver hair dryer 1875W 125VAC 60 Hz
Bought from
Bed, Bath & Beyond
Bought
Dec 20, 2012, about then
Where
Fort Lauderdale, Florida: Home/Apartment/Condominium
Who was involved
Age 45, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/6/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140122-8F591-2147447933. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 21, 2014, sent to the company Jan 29, 2014, published by CPSC Feb 12, 2014

The product, in the report: Hair dryer made by Revlon. Model RV473.

I was blow drying my hair with my brand new hair dryer (Revlon model RV473). I was using a large round brush, and pulling it through my hair with the hair dryer following the brush approximately 4 inches away from my hair. I did not pause or hold the dryer onto one spot, yet I smelled burning hair. I turned my head and behind my right ear, there was a spot the size of a half dollar that was melted, singed, and burned. I immediately turned off the hair dryer and brushed out the smoldering, smoky chunk of hair. I have contacted Helen of Troy and am waiting on a returned call.

Model
RV473
UPC
761318004738
Serial number
AW002863
Bought from
Target, Michigan
Bought
Jan 10, 2014, about then
Where
Whitmore Lake, Michigan: Home/Apartment/Condominium
Who was involved
Age 27, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/30/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140121-6E739-2147447989. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 14, 2013, sent to the company Dec 23, 2013, published by CPSC Jan 8, 2014

The product, in the report: Revlon Ionic Ceramic 1875 W Hair Dryer. Hand held, Dark brown and silver.

I was using a portable hair dryer at my home when the cord (near where it attaches to the dryer) suddenly caught fire, shooting a three to four inch flame and slightly burning my arm.

Model
RV 484
Serial number
3175842
Bought from
Bed Bath and Beyond, Missouri
Where
St. Louis, Missouri: Home/Apartment/Condominium
Who was involved
Age 61, Male
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(12/30/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20131214-A21D9-2147449046. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 8, 2013, sent to the company Nov 19, 2013, published by CPSC Dec 4, 2013

The product, in the report: revlon ionic ceramic 1875w hair dryer model # rv484

I was blowdrying my hair for about 20 seconds. I suddenly saw what i thought was a spark at the cord where it goes into the blowdryer. I pulled the still running dryer away from my hair and then it started to flame. I dropped it into the sink while it was still running. I pulled the plug out of the wall and the flame recessed into the cord.

Model
revlon appliance model rv484
Bought from
approx 1 year old, Illinois
Where
Roscoe, Illinois: Home/Apartment/Condominium
Who was involved
Age 42, Female
The reporter’s relation to them
Self
As this report names them
Brand revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/19/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20131108-08407-2147450074. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 6, 2013, sent to the company Nov 15, 2013, published by CPSC Dec 2, 2013

The product, in the report: Revlon ionic pink hair dryer model RV474 http://www.target.com/p/revlon-1875w-frizz-control-hair-dryer/-/A-10523581_121009143000?selectedTab=item-guestreviews-link

Revlon RV474 Ionic Pink Hair Dryer - during normal use a loud popping sound occurred coming from the handle area, followed by a bright flash and flame inside the handle. I dropped the product and it finally tripped the GFI. Potential burn hazard. This product has several reviews indicating similar incidents have occurred with this model on target.com and amazon.com.
http://www.amazon.com/Revlon-RV474-1875W-Control-Pearlized/dp/B000FS1W4U/ref=sr_1_2?ie=UTF8&qid=1383789115&sr=8-2&keywords=Hair+dryer+revlon+pink
http://www.target.com/p/revlon-1875w-frizz-control-hair-dryer/-/A-10523581_121009143000?selectedTab=item-guestreviews-link

Model
Rv474
Bought from
Target
Bought
Dec 25, 2011, about then
Where
Highland Park, Illinois: Home/Apartment/Condominium
Who was involved
Age 36, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon RV474, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/15/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that such submission was provided with anonymity, Helen of Troy is not in a position to verify the veracity or accuracy of the same.

CPSC report 20131106-57582-2147450157. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 29, 2013, sent to the company Nov 6, 2013, published by CPSC Nov 29, 2013

The product, in the report: Revlon Retractable Cord hair dryer, black in color with gray accents UPDATED 11/22/13: Model number on the dryer is RVDR5018 and the Type is RD5018BL or RD50188L

My 13 year old daughter was blow drying her hair this morning and the hair dryer began to smoke. She turned off the hair dryer but it turned back on by itself. The house smelled heavily of burnt rubber. Later this evening, I decided to check the hair dryer again because it was less than two (2) years old and I didn’t think there could be anything wrong with it. I assumed the smoke and burning smell were the result of lint gathering on the rear filter. I plugged in the hair dryer and it immediately began to blow smoke out of the end of it. I turned the dryer off but it continued to run. My wife and kids saw a flame in the body of the dryer and I immediately unplugged it. The dryer continued to smoke for nearly one (1) minute and the handle was extremely hot to the touch. I’m concerning this particular model of hair dryer may be a fire/safety hazard.

Model
RD5018BL or RD50188L
Bought from
target, Ohio
Bought
Oct 29, 2012, about then
Where
Hilliard, Ohio: Home/Apartment/Condominium
Who was involved
Age 13, Female
The reporter’s relation to them
My Child
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/8/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20131029-103EB-2147450421. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 17, 2013, sent to the company Oct 24, 2013, published by CPSC Nov 15, 2013

The product, in the report: Revlon Ionic Ceramic 1875W

My wife was using this hair dryer, the model is Revlon Ionic Ceramic 1875W, to blow dry her hair as normal this morning. In the middle of use, the area where the cord goes into the handle of the unit emitted sparks and the cord partially melted. Fortunately, my wife was uninjured, however the sparks/flame left a burn mark on our bathroom countertop. The hairdryer was still relatively new, less than one year old, and had been used by one person once per day.

Model
Revlon Ionic Ceramic 1875W
Bought from
Target
Bought
May 23, 2013, about then
Where
Fort Worth, Texas: Home/Apartment/Condominium
Who was involved
Age 31, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/25/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20131017-9A370-2147450841. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Sep 7, 2013, sent to the company Sep 24, 2013, published by CPSC Oct 24, 2013

The product, in the report: Revlon 1875

This morning i was drying my hair when sparks flew out of cord connected at handle of dryer. Burning my wrist.

Model
rdvr5036
Where
brunswick, Georgia: Home/Apartment/Condominium
Who was involved
Age 48, Female
The reporter’s relation to them
Self
As this report names them
Brand revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(9/27/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. Based upon our investigation, we determined that the product has been abused by the consumer.

CPSC report 20130907-64E30-2147452235. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 2, 2013, sent to the company Aug 12, 2013, published by CPSC Aug 26, 2013

The product, in the report: Revlon 1875 ionic ceramic hair dryer

The hair dryer is a Revlon 1875 ionic ceramic and today it was blowing sparks out and smoking than the power cord melted. The power plug has a test and reset button that never popped out as designed.

Model
RV484
UPC
Don’t know
Serial number
None
Bought from
Wal mart, Georgia
Bought
Aug 1, 2012, about then
Where
Stockbridge, Georgia: Home/Apartment/Condominium
Who was involved
Age 35, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/12/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that such submission was provided with anonymity, Helen of Troy is not in a position to verify the veracity or accuracy of the same.

CPSC report 20130802-A9042-2147453480. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made May 16, 2013, sent to the company May 24, 2013, published by CPSC Jun 10, 2013

The product, in the report: Silver and purple hair dryer

Bought Revlon 1875W (model RV484) hair dryer beginning of 2013. Over last couple of days dryer has been shorting and I assumed it was a problem with the cord. Today it started shooting sparks out of the bottom where the cord is inserted into the dryer. This is a fire hazard. The sparks made contact with my skin and I have stopped using the product because of this.
The last dryer I had lasted me over 5 years and the only reason I got rid of it was because I wanted to upgrade. I am disappointed with this product and I don’t think I will buy this brand or anything else manufactured by Helen of Troy again.

Model
RV484
Bought from
Target
Bought
Jan 1, 2013
Where
Missouri: Home/Apartment/Condominium
Who was involved
Age 31, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(5/30/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. Through our investigation, we determined that the consumer disposed of the product, and we are therefore unable to respond substantively to any of the allegations made in the submission including any product safety concerns.

CPSC report 20130516-465E0-2147456058. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 23, 2013, sent to the company Apr 30, 2013, published by CPSC May 14, 2013

The product, in the report: Revlon 1875 Pro Stylist Ionic Ceramic hair dryer

Plugged hair dryer into the GFCI-protected wall outlet. Turned it on. Loud “pop” and sparks shot out from bottom of handle where cord enters. GFCI built into the power plug tripped (not the GFCI for the wall outlet). Immediately unplugged the dryer. I tried it again (carefully) after resetting the GFCI in the plug. GFCI is good (test button works) but dryer doesn’t turn on. We purchased a replacement later that day, same model since up until now it had worked fine.

Model
RV484
UPC
6131800484
Bought from
Target, Pennsylvania
Bought
May 1, 2011, about then
Where
Dresher, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 57, Male
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/9/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20130423-5CEE6-2147456706. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 26, 2013, sent to the company Apr 3, 2013, published by CPSC Apr 17, 2013

The product, in the report: Revlon Ionic Ceramic 1875W purple and gray

Sparks flew out of the dryer while using it. The sparks projected at least 3 feet. Thankfully it was not aimed at my face. This has happened before with another one of the same hair dryer over a year ago. I thought it was a fluke and I actually bought another one of the same model due to low price (silly me). After each incident the dryer no longer functions (doesn’t get hot enough to dry hair, and I wouldn’t want to use it anyway).

Model
Revlon Ionic Ceramic 1875W purple and gray
Bought from
Target
Bought
Aug 1, 2012, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 46, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/9/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20130326-FA361-2147457542. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 9, 2013, sent to the company Feb 22, 2013, published by CPSC Mar 11, 2013

The product, in the report: Revlon Ion RV484 hairdryer pink/gray

While using the Revlon RV484 Ion hair dryer I would notice pops and then a spark would shoot out the end of the blower. This happens when the Ion switch is both on and off and also when it is at set on all the different temperatures. I am now fearful to use my hairdryer as the sparks could potentially set my hair on fire or worse. This hair dryer has been used for less than 6 months. My previous dryer lasted 15 years. This new dryer is horrible quality and a safety hazard.

Model
Ion RV484
Bought from
Walmart, New York
Bought
Jul 14, 2012, about then
Where
West Henrietta, New York: Home/Apartment/Condominium
Who was involved
Age 31, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/28/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that such submission was provided with anonymity, Helen of Troy is not in a position to verify the veracity or accuracy of the same.

CPSC report 20130209-84375-2147458949. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 28, 2013, sent to the company Feb 13, 2013, published by CPSC Feb 28, 2013

The product, in the report: Revlon Pro Stylist 1875 Watt Dryer, Model No. RV484

My wife purchased a Revlon Pro Stylist 1875 Watt Dryer, Model No. RV484, on April 2, 2012 from Target. After 9 mos. of ordinary use, the cord is severed near the base and emits sparks when used. No injuries or property damage sustained. But this is a dangerous product.

Model
Revlon Pro Stylist 1875 Watt Dryer/No. RV484
UPC
761318004844
Bought from
Target, Illinois
Bought
Apr 2, 2012
Where
Chicago, Illinois: Home/Apartment/Condominium
Who was involved
Age 46, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/20/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20130128-24815-2147459362. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 18, 2012, sent to the company Jan 8, 2013, published by CPSC Jan 23, 2013

The product, in the report: Hand held hair dryer, Revlon 1875 watts, “Ion Select”

My Revlon 1875 Ion Select hair dryer, which I was using on the “warm” (not “hot”) temperature setting, began to melt in my hands as I was using it. The plastic toward the end of the barrel melted enough that the metal grate at the end became partially detached. The heat also burned off a small portion of my hair.

Model
Ion 75 Select Model RV 519
Bought
Aug 1, 2011, about then
Where
Pelham, New York: Home/Apartment/Condominium
Who was involved
Age 58, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/10/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20121218-026FE-2147460966. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 26, 2012, sent to the company Dec 14, 2012, published by CPSC Jan 2, 2013

The product, in the report: Revlon 1875 ionic hair dryer,pink and gray

My daughter was drying her hair when their was a flash and a ball of flame came out of the dryer my wife ran to her and threw a blanket over her head because she was afraid the flame would ignite her hair. No injuries,hair dryer does not work.

Model
1875 ionic
Where
Woodland Park, Colorado: Home/Apartment/Condominium
Who was involved
Age 25, Female
The reporter’s relation to them
My Child
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/17/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20121126-C345F-2147461579. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 9, 2012, sent to the company Nov 21, 2012, published by CPSC Dec 6, 2012

The product, in the report: Revlon Ion Hair Dryer

Using my Revlon Ion Dryer this morning, sparks flew out of dryer along with smoke - luckily - sparks did not go into my hair

Model
RV484
Serial number
1875w125v60hz
Bought from
Sallys Beauty Supply
Bought
Nov 11, 2009, about then
Where
ashland city, Tennessee: Home/Apartment/Condominium
Who was involved
Age 56, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/27/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20121109-56B3E-2147462102. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 21, 2012, sent to the company Aug 31, 2012, published by CPSC Sep 17, 2012

The product, in the report: silver and black hair dryer

I was using my Revlon 1875 hairdryer this morning. I noticed it wasn’t blowing very hot on the low fan speed. When I turned it up to the higher speed, an explosion occured in the handle - and a flame and smoke shot out it - and the dryer turned off.
I immediately unplugged the device - but I have to say it was extremely scary because the flame that discharged from the handle was very close to my hair and face. My teenage daughter has the same model of hairdryer, so I am concerned that this is a dangerous product.

Model
Revlon 1875 hairdryer
Bought from
Target, Florida
Bought
Jan 2, 2010, about then
Where
Lutz, Florida: Home/Apartment/Condominium
Who was involved
Age 42, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/12/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20120821-AB886-2147464511. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 6, 2012, sent to the company Jul 27, 2012, published by CPSC Aug 10, 2012

The product, in the report: Hand held hair dryer - REVLON IONIC CERAMIC 1875 WATTS MODEL RV484 COLOR: SILVER/GRAY AND PURPLE

On the morning of 7/03/2012 approximately 0750, while using my hair dryer (hand held) identified as a REVLON Ionic, Ceramic 1875 Watts Model RV484, I was startled by an explosion, I saw a bright flash of light and black smoke and smelled what to me as burning rubber. The explosion took place near my left arm where I was holding the hair dryer and immediately felt sharp pain on the underside of my arm. I noticed black dots along the underside of my arm which is where the sharp pain was coming from. I also noticed that the hair on my arm was burned off as well. The electrical cord disintegrated at the point where the cord enters the hair dryer. The cord melted as a result of the electrical short and fully came off.

Model
REVLON IONIC CERAMIC RV484
Bought from
TARGET, California
Bought
Jun 1, 2005, about then
Where
Elk Grove, California: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand REVLON, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(8/2/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20120706-D9ECB-2147465958. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 2, 2012, sent to the company Jul 10, 2012, published by CPSC Jul 24, 2012

The product, in the report: Revlon RV484 Hair Dryer 1875 W 125VAC 60Hz Manufactured by Helen of Troy, Made in China

Hair dryer started smoking and stopped working and after opening it up, I found melted wires where they were pinched between the case.

Model
RV484
Bought from
Walmart, New York
Bought
Jun 15, 2012, about then
Where
Watertown, New York: Home/Apartment/Condominium
Who was involved
Age 28, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/10/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that such submission was provided with anonymity, Helen of Troy is not in a position to verify the veracity or accuracy of the same.

CPSC report 20120702-37CC1-2147466090. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 8, 2012, sent to the company Jun 15, 2012, published by CPSC Jun 29, 2012

The product, in the report: Revlon 1875 Ionic Ceramic blow dryer, silver & maroon, manufactured by Helen of Troy, their model # RV484.

I purchased a Revlon 1875 Ionic Ceramic blow dryer approximately 1 1/2 years ago. For the last couple of months it stops working when I’m using it and if I move it around it starts working again, like there is a problem with the cord. Also when I change the setting from hot to warm it smells funny. Yesterday I was in the store with my sister, who also owns this exact dryer (purchased around the same time), and she tells me there is something wrong with her blow dryer. In her word “it’s possessed”. She then described the exact same problem I’m having. I decided to call Revlon and when I [REDACTED] the blow dryer model I found product reviews for this blow dryer, dating back to 2007, where people tell stories similar to mine, many have worse stories where this blow dryer catches fire, burns their hand and/or hair. Many people have the blow dryer for only days or months. I know that mine is 1 1/2 yrs old but that’s not really old for a blow dryer. My last one was a Conair & I had it for years. With all the problems this blow dryer causes it makes me wonder why it is still on the market and hasn’t been recalled.
I called Revlon, who directed me to call Helen of Troy because they manufacture Revlon’s small appliances. When I called Helen of Troy I was instructed to send the blow dryer back with $5 because it was out of the six month warranty, and they would send a replacement. When I complained that it’s not reasonable to be without a blow dryer for a minimum of 2 weeks and I have to pay to ship it back to them, plus the $5 fee when I could go out and buy a new one for $20 they said they would waive the $5 fee, send me a replacement & when I get it send the defective one back so they can test it. Quite frankly I’m a little afraid to use this dryer until I get the replacement.

Model
Revlon 1875 Ionic Ceramic Blow Dryer model RV484
Serial number
3175842
Bought from
Harmon, New Jersey
Bought
Nov 9, 2010, about then
Where
Fair Lawn, New Jersey: Home/Apartment/Condominium
Who was involved
Age 54, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlom, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/29/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20120608-7FE6F-2147466808. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 23, 2012, sent to the company May 31, 2012, published by CPSC Jun 14, 2012

The product, in the report: Revlon hair dryer Model No. rv499

At about 8PM, my 12 year old daughter was using the Revolon 1985 hair dryer in the upstairs bathroom. She had the setting on “high.” It stopped working. She held out the dryer to see if she’d accidently switched it off. She had not. Sparks flew out, then flames. She screamed, “FIRE FIRE FIRE” and dropped the dryer into the sink, then unplugged it. The safety plug on the hair dryer had not triggered. Fortunately, she did not get burnt. The bathroom floor has burn marks from flying embers. I called Revlon this morning. They said that the hair dryers are through “Helen of Troy” and they would forward the information to them and have them contact me. Helen of Try did contact me. They want photos of the damage emailed to them. They are sending me a label so I can send them the hair dryer for them to examine. They are sending me a new hair dryer as well.

Model
RV4990
Where
Enola, Pennsylvania: Unspecified
Who was involved
Age 12, Female
The reporter’s relation to them
My Child
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/6/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20120523-0FACD-2147467336. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 11, 2012, sent to the company May 18, 2012, published by CPSC Jun 4, 2012

The product, in the report: Revlon Ion 1875 Watt Silver and Maroon Hair Dryer

While my husband was drying his hair, the dryer made a loud pop sound and big spark came out and burned his arm. Upon inspection of dryer, we noticed that the wire at the base of the unit was split which must have caused it to arc.

Model
RV484
Bought from
Walmart
Bought
Sep 3, 2010
Where
Flemington, New Jersey: Home/Apartment/Condominium
Who was involved
Age 50, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(5/23/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. The submitter is thus far unwilling to provide the product for examination, therefore we are unable to respond substantively to any of the allegations made in the submission including any product safety concerns.

CPSC report 20120511-605CE-2147467688. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 27, 2012, sent to the company May 4, 2012, published by CPSC May 18, 2012

The product, in the report: Hair Dryer

Revlon Travel Styler Worldwide Dual Voltage Hair Dryer model RV417
My mother was using the hair dryer when it caught fire. Luckily she was not injured, but her hair and scalp could have easily been burned if she didn’t unplug the dryer.
It appears that if fan stops blowing for any reason, the heating elements remain on, which causes them to overheat and ignite the hair dryer.
The hair dryer should have a safety that only powers the heating elements if the fan is operating.

Model
Model RV417
UPC
6131800417
Where
Brooklyn, New York: Home/Apartment/Condominium
Who was involved
Age 71, Female
The reporter’s relation to them
My Parent
As this report names them
Brand Revlon Travel Styler Worldwide Dual Voltage, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/10/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20120427-8DEB3-2147468075. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 26, 2012, sent to the company May 4, 2012, published by CPSC May 18, 2012

The product, in the report: Hair dryer / blow dryer; Plastic shell, Silver & Maroon; Black lettering: REVLON 1875 IONIC CERAMIC

While drying her hair the user noticed the dryer was stopping and starting for no apparent reason. She thought it had overheated. She returned to using it. The cord sparked at the base of the rubber fitting at the bottom of the handle. The cord loosely passes through this fitting and the fitting is not molded to relieve strain on the cord.
Inspection of the cord showed that the insulation had ruptured and the conductor inside was severed, allowing electricity to flow if the cord was in a particular position but opening the circuit in a hazardous manner as the cord is moved.
It appears that the rubber fitting is supposed to be a substitute for a molded strain relief, however it is not properly engineered for daily use.

Model
RV484
Bought from
Target
Bought
Jan 19, 2011, about then
Where
Shorewood, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 46, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/10/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20120426-FD09F-2147468096. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 19, 2012, sent to the company Feb 28, 2012, published by CPSC Mar 13, 2012

The product, in the report: hand held blow dryer Revlon 1875 model RV473

I was blow drying my hair with the Revlon 1875 (model RV473) blow dryer when sparks exploded from the handle area. I am very lucky that I was not injuried.

Model
RV473
Serial number
3106783
Bought from
Ulta, North Carolina
Bought
Oct 15, 2011, about then
Where
Fayetteville, North Carolina: Home/Apartment/Condominium
Who was involved
Age 56, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon 1875, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/2/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20120219-1F6EE-2147470031. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 18, 2012, sent to the company Feb 28, 2012, published by CPSC Mar 13, 2012

The product, in the report: Revlon 1875 Ion Select hair dryer, Model No. RVDR5005, gold with black handle, handle fold for easy travel, high/low/off switch

My Revlon 1875 Ion Select hairdryer was purchased on 15 May 2010. One morning shortly after purchase, there seemed to be something wrong with the on/off switch when the hair dryer was switched on, then there was a spark and the hair dryer became very hot. The lights also dimmed in the house! It was very scary. I unplugged the hair dryer and placed it in a safe place to cool. After contacting the manufacturer, they had me ship it to them and they fixed the hair dryer in July 2010. It has been doing well until recently when it would automatically go to the cool air setting then return to the hot air setting. Turns out it is sparking again and that is when it triggers the cool air setting to blow cool air until the hair dryer cools down. As soon as I realized what was happening, I stopped using the blow dryer.

Model
RVDR5005
Bought from
Walgreens
Bought
May 15, 2010
Where
Iowa City, Iowa: Home/Apartment/Condominium
Who was involved
Age 51, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon 1875 Ion Select, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/2/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that such submission was provided with anonymity, Helen of Troy is not in a position to verify the veracity or accuracy of the same.

CPSC report 20120218-9BF80-2147470063. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 12, 2012, sent to the company Feb 21, 2012, published by CPSC Mar 6, 2012

The product, in the report: Revlon 544 Tourmaline Ionic hairdryer that was about 4 months old.

I was using my hair dryer and it sparked and started shooting flames. I turned off the hair dryer to make sure something was not caught in it, turned it back on and it shot flames immediately again. My husband then looked at it and we both came to the conclusion that a wire that wraps around a screw inside was going white hot and then catching on fire and shooting flames. I can’t believe my long hair didn’t catch on fire!

Model
RV 544 Tourmaline Ionic hairdryer
Bought from
bartell drugs, Washington
Bought
Sep 30, 2011, about then
Where
bellevue, Washington: Home/Apartment/Condominium
Who was involved
Age 37, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/28/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20120212-6D598-2147470251. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 5, 2012, sent to the company Feb 14, 2012, published by CPSC Feb 29, 2012

The product, in the report: Product cord broke at stain relief causing a short. When plugged in cord shorted causing sparks and flames. There is no GFI on product and is a safety problem.

While plugging in my Revlon RV050, fire and sparks shot out of it. It tripped the GFI and no further testing was done. This isn’t the first time we have had problems with the product. Previous irons out of the box had to be returned because of defects. There are no safety GFI built into the product. If it wasn’t for the GFI in the house, who knows what could happen.

Model
RV050
Bought from
Walmart, Nevada
Bought
Aug 7, 2011, about then
Where
N Las Vegas, Nevada: Unspecified
Who was involved
Age 39, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/17/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. The submission is inconsistent as written, in that it refers to a hair dryer generally but lists the model number of a different type of product. We are attempting to verify the facts and further investigate the complainant’s allegations.

CPSC report 20120205-C26F2-2147470560. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 10, 2011, sent to the company Dec 19, 2011, published by CPSC Jan 4, 2012

The product, in the report: Revlon electric handheld hairdryer

When using my Revlon hairdryer today, sizeable sparks/fire were emitted from the dryer. My natural reflex was to drop the dryer, thereby burning my carpeting. I did not suffer an injury. I have reported this incident to Revlon and am awaiting a response.

Model
rvdr5035
Where
Downers Grove, Illinois: Home/Apartment/Condominium
Who was involved
Age 31, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/20/2011) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20111210-6FAD9-2147472499. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 28, 2011, sent to the company Dec 6, 2011, published by CPSC Dec 20, 2011

The product, in the report: Revlon 1875 Ionic Ceramic Hair Dryer, Model Number RV484; 1875W, 125VAC 60Hz

While drying hair on high setting, the handle of the dryer becomes extremely hot and cannot be held in hand.

Model
RV484; 1875W, 125VAC 60Hz.
Bought from
Target, Texas
Bought
Oct 1, 2011, about then
Where
Katy, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/9/2011) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20111128-0A295-2147472935. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 12, 2011, sent to the company Nov 21, 2011, published by CPSC Dec 6, 2011

The product, in the report: Purple and silver hair dryer (see above)

Dryer is too hot to hold within a few minutes of being on hot and high setting. Seam on the dryer handle has also seperated due to the intensity of the heat.

Model
RV484
Bought from
Wal-mart
Bought
Sep 1, 2011
Where
bolivar, Tennessee: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/30/2011) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20111112-47BDA-2147473399. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 24, 2011, sent to the company Oct 3, 2011, published by CPSC Oct 18, 2011

The product, in the report: Revlon 1875 Ionic Ceramic Hair Dryer, Model Number RV484; 1875W, 125VAC 60Hz.

The handle for holding the hair dryer gets very hot using it on the Warm High setting, and quickly becomes too hot to touch. It’s hottest at the part where my pointer finger holds the handle, right over the seam joining the purple and silver parts of the dryer. I purchased the hair dryer at Bed Bath and Beyond within the past several months so it is not an old hair dryer. The hair dryer started becoming hot like this within the past few weeks and started with the hot-to-the-touch taking longer to build up than occurred the past two day, at which time, it became too hot to hold within 5 minutes. The hair dryer information is as follows: Revlon 1875 Ionic Ceramic; Model RV484, 1875W 125VAC 60Hz.

Model
1875 Ionic Ceramic Hair Drye M # RV484 /1875W, 125VAC 60Hz.
Bought from
Bed Bath and Beyond
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/11/2011) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products listed by and manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20110924-98882-2147475019. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 2, 2011, published by CPSC Jul 26, 2011

The product, in the report: Handheld ceramic blowdryer with retractable cord. Black with silver trim, 125VAC, 60HZ, 1875W, Made in China, type RD5018BL

My Revlon ceramic blowdryer was set to “off.” I had just finished using it. Yet suddenly it started to whir, spark, flame and then smoke. I immediately unplugged it. The dryer was less than a year old and had never been damaged or exposed to water.

Model
RVDR5018
Bought from
Target, California
Bought
Jan 4, 2011
Where
San Diego, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/13/2011) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products listed by and manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that the consumer did not provide the product to Helen of Troy for analysis, Helen of Troy is not in a position to verify the veracity or accuracy of the allegations made in the submission including any product safety concerns.

CPSC report 20110702-97B57-2147477637. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 28, 2011, published by CPSC Aug 15, 2011

The product, in the report: Hairdryer, Revlon 1875

The consumer says flames and smoke came from the handle area. the consumer says he inspected it and noticed that the cord is melted where it enters in to the handle. His concern is that the GFI never kicked in. His wife’s sister was standing near the unit and unplugged it.

Model
RV473
Serial number
Type # RD473BL
Bought from
Target
Bought
Jun 15, 2006, about then
Where
Unspecified: Unspecified
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/1/2011) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products listed by and manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. Such submission was provided with anonymity and limited information concerning the alleged incident. Therefore, Helen of Troy is not in a position to verify the veracity or accuracy of the submission.

CPSC report 20110628-2D219-1189264. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 11, 2011, published by CPSC Jul 7, 2011

The product, in the report: Hand held hair dryer, silver and black, 2 speed, 2 heat settings.

I have been using a Revlon 1875 hair dryer for about a year. A few months ago I noticed my hair had a dry, brittle texture and thought it was either damage caused by my curling iron, or was due to changes brought on by menopause. Now I can put it all together. This morning, as soon as I started drying my hair, my hair dryer overheated, sparks came from within the barrel, and my hair smoked, burned and came out in the brush. I immediately stopped using the dryer. It did not pop the circuit breaker built into the plug, nor did it pop the Ground fault circuit in the bathroom. I have kept the unit for inspection if needed, and have kept some of the hair I lost. Using an infrared thermometer gun, my husband was able to measure the heat at 305 degrees.

Model
1875
Bought from
walmart
Bought
Apr 5, 2011, about then
Where
Indian Head, Maryland: Home/Apartment/Condominium
Who was involved
Age 53, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/5/2011) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products listed by and manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20110611-67665-2147478335. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made May 9, 2011, published by CPSC Jun 3, 2011

The product, in the report: revlon hot pink hair dryerrv474

i was drying my hair i was about a minute into the process and my dryeer just explode in my habd i have blisters and black marks i guess burn marks on my hand i took pic, that in it self is scary enough be cause my daughter usese the dryer as well. but the scary part is it happened in the room where my husbands oxygen is stored, i am already parnoid about the stuff now i have to really be paniccy

Model
rv474
Serial number
3106783
Bought from
walmart, South Carolina
Bought
Feb 18, 2011
Where
rock hill, South Carolina: Home/Apartment/Condominium
Who was involved
Age 39, Female
The reporter’s relation to them
Self
As this report names them
Brand revlon model rv474, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(6/1/2011) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.
Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products listed by and manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances.

CPSC report 20110509-1A64E-2147479400. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Revlon hair dryers

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