Revlon hair dryers
172 reports to CPSC, the latest made Sep 11, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 172reports to CPSC
- Sep 11, 2026the latest report was made
- May 9, 2011the earliest
- 141with the company’s comments
- Brand
- Revlon
- Maker
- Helen of TroyMakers, importers or sellers, as the reports name them
- Product
- Hair dryersCPSC’s product type: Hair Dryers (code 1602), in Personal Care: Grooming
Other ways the reports write the brand (16)
“Revlon Appliances”, “Revlom”, “Revlon 1875”, “Revlon 1875 Ionic Ceramic Hair Dryer”, “revlon 1875”, “Revelon”, “Revlon 1875 Ion Select”, “Revlon 1875 ionic ceramic”, “Revlon Ionic/Tourmaline/Ceramic Hair Dryer”, “Revlon One-Step Hair Dryer & Volumizer Hot Air Brush”, “Revlon One-Step Hair Dryer and Volumizer”, “Revlon RV474”, “Revlon Tourmaline Ionic Ceramic hair dryer”, “Revlon Travel Styler Worldwide Dual Voltage”, “Revolon” and “revlon model rv474”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| September 2026 | 1 |
| July 2026 | 2 |
| June 2026 | 1 |
| May 2026 | 1 |
| April 2026 | 4 |
| March 2026 | 1 |
| February 2026 | 4 |
| November 2025 | 2 |
| May 2025 | 1 |
| November 2024 | 1 |
| February 2024 | 1 |
| November 2023 | 1 |
| October 2023 | 2 |
| August 2023 | 1 |
| May 2023 | 1 |
| February 2023 | 2 |
| April 2022 | 1 |
| March 2022 | 1 |
| July 2021 | 1 |
| March 2021 | 1 |
| February 2020 | 1 |
| October 2019 | 2 |
| July 2019 | 1 |
| March 2019 | 2 |
| January 2019 | 1 |
| July 2018 | 2 |
| June 2018 | 1 |
| May 2018 | 3 |
| November 2017 | 3 |
| August 2017 | 2 |
| July 2017 | 1 |
| June 2017 | 2 |
| May 2017 | 2 |
| March 2017 | 4 |
| February 2017 | 6 |
| January 2017 | 1 |
| December 2016 | 1 |
| November 2016 | 1 |
| October 2016 | 1 |
| July 2016 | 3 |
| June 2016 | 3 |
| May 2016 | 2 |
| April 2016 | 1 |
| March 2016 | 1 |
| February 2016 | 4 |
| January 2016 | 6 |
| December 2015 | 2 |
| November 2015 | 2 |
| October 2015 | 3 |
| September 2015 | 1 |
| August 2015 | 1 |
| July 2015 | 2 |
| June 2015 | 2 |
| May 2015 | 1 |
| April 2015 | 3 |
| March 2015 | 3 |
| February 2015 | 4 |
| January 2015 | 5 |
| December 2014 | 1 |
| November 2014 | 1 |
| October 2014 | 1 |
| September 2014 | 2 |
| July 2014 | 1 |
| June 2014 | 4 |
| May 2014 | 3 |
| April 2014 | 3 |
| March 2014 | 1 |
| February 2014 | 1 |
| January 2014 | 3 |
| December 2013 | 1 |
| November 2013 | 2 |
| October 2013 | 2 |
| September 2013 | 1 |
| August 2013 | 1 |
| May 2013 | 1 |
| April 2013 | 1 |
| March 2013 | 1 |
| February 2013 | 1 |
| January 2013 | 1 |
| December 2012 | 1 |
| November 2012 | 2 |
| August 2012 | 1 |
| July 2012 | 2 |
| June 2012 | 1 |
| May 2012 | 2 |
| April 2012 | 2 |
| February 2012 | 4 |
| December 2011 | 1 |
| November 2011 | 2 |
| September 2011 | 1 |
| July 2011 | 1 |
| June 2011 | 2 |
| May 2011 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
- First aid 18 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 24 CPSC: Injury, No First Aid or Medical Attention Received
- Hurt, care not known 1 CPSC: Injury, Level of care not known
- No one hurt 122 CPSC: Incident, No Injury
- No incident, no one hurt 3 CPSC: No Incident, No Injury
- Not said 3 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Sep 11, 2026, sent to the company Sep 15, 2026, published by CPSC Sep 29, 2026
The product, in the report: Revlon One-Step Volumizer PLUS Hair Dryer and Hot Air Brush, Black. Black and Red color
My brush experienced an internal electrical blowout and produced heavy smoke. It was an electric round brush used to style hair I was using the product The product was used as intended, to blowdry / style hair No because I was able to quickly react but there was a large spark and small explosion followed by heavy smoke that could have easily caught my hair on fire had I not pulled it away on time. I could have burned my hand, hair, scalp, fire could have started in my home. No injuries occured.
- Model
- Model number RVDR5298
- Bought from
- Walmart
- Bought
- Apr 30, 2025
- Where
- INDIANAPOLIS, Indiana: Home/
Apartment/ Condominium - Who was involved
- Age 25, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jul 27, 2026, sent to the company Jul 30, 2026, published by CPSC Aug 13, 2026
The product, in the report: It is the revlon hair brush blow dryer
I was using the Revlon one step volumizer and hairdryer and made sizzling sound like when you put two spark plugs together and then sparks it seemed like a fire just started coming out of the vents in the bottom of the blow dryer. It burned a little bit on my arm, my right arm, and then I saw the sparks go on my shirt around my stomach area.
- Model
- One-Step Volumizer PLUS 2.0 RVDR5298TDI
- Serial number
- B0971TRSC2
- Bought from
- Amazon, California
- Bought
- Dec 19, 2024, about then
- Where
- West Covina, California: Home/
Apartment/ Condominium - Who was involved
- Age 34, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Jul 21, 2026, sent to the company Jul 24, 2026, published by CPSC Aug 7, 2026
The product, in the report: Revlon 1875W Infrared Heat + Ceramic Hair Dryer, Whit
While using my hairdryer, which I have owned for more than a year, an arc-spark flew from the gfci outlet or hairdryer. There was carbon soot on my sleeve, shirt and pants. Sparks flew all over the bathroom.
- Model
- RVDR5105
- UPC
- same
- Serial number
- RVDR5105
- Bought from
- walmart
- Bought
- Feb 1, 2025
- Where
- Salida, Colorado: Home/
Apartment/ Condominium - Who was involved
- Age 56, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 22, 2026, sent to the company Jun 26, 2026, published by CPSC Jul 13, 2026
The product, in the report: Revlon One-Step Volumizer PLUS 2.0 Hair Dryer and Hot Air Brush - model RVDR5298 black and red
While drying my hair with the Revlon One-Step Volumizer PLUS 2.0 Hair Dryer and Hot Air Brush (model - RVDR5298) it started to go in and out, as if it was about to lose power. Within a matter of seconds it started popping and spitting sparks from the cord end. I immediately dropped it on the ground as it continued to spark. Luckily I was not injured, but I cant say the same for my bathroom floor. The hairdryer is less than 2 years old and was purchased at Ulta.
- Model
- RVDR5298
- Bought from
- Ulta, North Carolina
- Bought
- Aug 1, 2024, about then
- Where
- Winston Salem, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 7, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 25, 2026, sent to the company May 29, 2026, published by CPSC Jun 22, 2026
The product, in the report: It is a yellow plastic Revlon blow dryer that I bought at Target. I’ve had it at least a couple of years. It is 7 in Long and The handle is 7 and 1/2 in long.
I was blow drying my hair today. The blow dryer started to cut out, and I pulled it away from me to look at it. It stopped, then started to spark and I saw a little flame. I grabbed the cord further down, let go of the dryer, and pulled the cord out of the wall. I carried it outside by the cord. It let out a big puff of electronic smoke.
- Bought from
- Target, Arizona
- Bought
- Jan 1, 2022, about then
- Where
- Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 68, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Apr 26, 2026, sent to the company Apr 29, 2026, published by CPSC May 13, 2026
The product, in the report: This is a black handheld hair dryer and styling tool.
I was using the REVLON One Step Volumizer Plus Hair Dryer and styler and it suddenly popped, sparked and shot fire out the bottom. I quickly dropped it and unplugged it.
- Model
- One step volumizer and styler
- Bought from
- Amazon
- Bought
- Jul 17, 2024
- Where
- Comstock Park, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 41, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand REVLON, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
First aid Made Apr 26, 2026, sent to the company Apr 29, 2026, published by CPSC May 13, 2026
The product, in the report: one step volumizer and hair dryer
While operating the Revlon One-Step Volumizer and Hair Dryer on 04/26/26& the unit experienced a catastrophic electrical failure. During normal use, the device began emitting thick smoke, followed by visible sparks and loud internal combustion sounds. While holding the device, I received an electric shock. To prevent further injury and a potential structure fire, I was forced to drop the unit as it continued to spark and burn on the floor. While no permanent physical injuries were sustained, the event posed a severe fire and safety hazard.”
- Model
- Rvdr5222
- Serial number
- 3106783
- Where
- sebastian, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 42, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Apr 21, 2026, sent to the company Apr 24, 2026, published by CPSC May 8, 2026
The product, in the report: Revlon One-Step Volumizer hair dryer brush (Model RVDR5222). Pink and black colored
I am reporting a dangerous incident involving my Revlon One-Step Volumizer hair dryer brush (Model RVDR5222). While using the device as intended, it suddenly overheated to an extreme level and the barrel became visibly red, appearing as though it was about to catch fire while my hair was wrapped around the brush. This created a serious and immediate safety hazard. I had to unplug the device immediately to prevent injury. This level of overheating is extremely concerning and could have resulted in burns or a fire.
- Model
- RVDR5222
- Bought from
- Amazon
- Bought
- Nov 17, 2024, about then
- Where
- St. Petersburg, Florida: Other
- Who was involved
- Age 27, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Apr 20, 2026, sent to the company Apr 23, 2026, published by CPSC May 7, 2026
The product, in the report: Revlon One Step Volumizer Plus Hair Dryer and Styler Product ID RVDR5298N1 Combination blow dryer and styling brush
RVDR5298N1 - Revlon One Step Volumizer Plus Hair Dryer and Styler. Swivel cord attachment to motor “shorted out,” causing flying sparks, motor fire, minor burns from sparks, smoke, electrical fire/burning plastic smell. Plug reset did not deploy. On/off switch immediately adjacent to burning motor. Unit had to be switched off at the surge protector to stop the fire. No other styling tools or appliances were running on the circuit at that time. There are numerous reports of the issue on Amazon’s reviews. Many of the products were purchased in July 2024. Revlon customer service is reportedly non-responsive, and has removed its contact information from Amazon’s website
- Model
- RVDR5298N1
- UPC
- 761318952989
- Bought from
- Amazon.com
- Bought
- Nov 23, 2024
- Where
- Tucker, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
First aid Made Mar 22, 2026, sent to the company Mar 25, 2026, published by CPSC Apr 8, 2026
The product, in the report: Revlon Pro Collection One Step Hair Ionic Dryer & Brush Styler RVDR5212. Color: black and pink. Size: approximately 18 inches.
Revlon, model rvdr5212 malfunctioned and caused and electrical fire. The product was being used properly. Event resulted with the unit being dropped catching an area rug on fire. Fire caused burns on right hand. Injuries took place putting the fire out.
- Model
- RVDR5212
- Where
- Haddonfield, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 44, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Feb 13, 2026, sent to the company Feb 19, 2026, published by CPSC Mar 5, 2026
The product, in the report: Revlon ONE-Step VOLUMIZER UPC: 6131825222
My wife bought a “Revlon ONE-STEP” volumizer on February 8th, 2026 at a Target store in Buffalo NY. My wife had used the product 5 to 8 times prior to the incident I’m reporting. On the morning of February 13, my wife turned on the product, shortly after turning on the product, the upper part of the unit started smoking and the handle became extremely hot. My wife unplugged it immediately. Upon discovering this safety issue, I examined the ground fault protection outlet and found no apparent problem with the outlet.
- Model
- RVDR5222
- UPC
- 6131825222
- Serial number
- N/
A - Bought from
- Target, New York
- Bought
- Feb 8, 2026
- Where
- BUFFALO, New York: Home/
Apartment/ Condominium - Who was involved
- Age 65, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Feb 13, 2026, sent to the company Feb 20, 2026, published by CPSC Mar 6, 2026
The product, in the report: Hair dryer
Hello,
am writing to formally report a serious and extremely dangerous incident involving the hair dryer purchased from your company.
While using the hair dryer under normal conditions, the device suddenly malfunctioned and exploded with visible sparks, immediately igniting a fire. Fortunately, the fire was brought under control before it caused further destruction but left burns and physical injury. However, the incident resulted in significant smoke filling the entire apartment, producing toxic fumes that made breathing difficult and required immediate ventilation of the space. It set up fire alarm.
This was a deeply alarming situation that posed a direct threat to personal safety, health, and property. An electrical appliance intended for everyday household use should never fail in this manner. The severity of this malfunction raises serious concerns regarding the product’s safety, quality control, and compliance with applicable safety standards.
Given the potential consequences of this incident, I am carefully documenting all details, including the condition of the device, the environment, and the impact on the apartment and occupants. I expect this matter to be treated with the utmost urgency and seriousness.
Please advise on the next steps you will be taking to address this issue, including how you intend to investigate the incident and resolve the situation appropriately. I look forward to hearing from you.
- Model
- RVDR5298
- UPC
- Not available
- Serial number
- Not available
- Bought from
- Amazon.com
- Bought
- Jan 25, 2025
- Where
- San Jose, California: Home/
Apartment/ Condominium - Who was involved
- Age 33, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon Appliances, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Feb 11, 2026, sent to the company Feb 17, 2026, published by CPSC Mar 3, 2026
The product, in the report: Revlon One-Step Hair Dryer and Volumizer model rvdr5298
Have revlon styling hair brush. It sparked and got fire inside.
- Model
- RVDR5298
- UPC
- Unknown
- Serial number
- UH5298FD
- Bought from
- Target
- Bought
- Dec 1, 2023, about then
- Where
- Saugus, California: Home/
Apartment/ Condominium - Who was involved
- Age 44, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon One-Step Hair Dryer and Volumizer, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 3, 2026, sent to the company Feb 6, 2026, published by CPSC Feb 23, 2026
The product, in the report: REVLON One Step Volumizer PLUS Hair Dryer and Styler. Model Name Volumizer 2.0 PLUS- black and pink Global Trade Identification Number 00761318152989 Manufacturer Helen of Troy UPC 761318152989 Item Nype Name hair dryer; hair dryers; one step Unit Count 1 Count Manufacturer Warranty Description See Product Manual Best Sellers Rank #1,025 in Beauty & Personal Care (See Top 100 in Beauty & Personal Care) #3 in Hot-Air Hair Brushes ASIN B096SVJZSW
REVLON One Step Volumizer PLUS Hair Dryer and Styler : after two years of use, I was blow drying my hair, when a spark and small flame appeared from the blow dryer. Surprised I dropped the dryer. I think the safety button stopped it from electrocuted me.
- Model
- Volumizer 2.0 PLUS
- UPC
- 761318152989
- Bought from
- Amazon
- Bought
- Jan 16, 2024
- Where
- United States: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Nov 19, 2025, sent to the company Nov 21, 2025, published by CPSC Dec 15, 2025
The product, in the report: Revlon one step volumizer hair dryer and hot air brush. It is pink and black bought from target in the US
I plugged in my revlon dryer brush and turned it on as usual. It began to spark and catch fire. I immediately turned it off and unplugged it. The flames went out but it was extremely hot to touch. I have not tried to plug it back in out of fear.
- Bought from
- Target
- Bought
- Jun 11, 2024
- Where
- Glenside, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 34, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- No Incident, No Injury
-
No incident, no one hurt Made Nov 14, 2025, sent to the company Nov 20, 2025, published by CPSC Dec 5, 2025
The product, in the report: Salon One-Step Hair Dryer and Volumizer in Teal
On the morning of November 11th I was using my Revlon Salon One-Step Hair Dryer and Volumizer in Teal. Approximately three times it “stalled out”. I thought I just must not have it plugged in fully, but then it started sparking and began smoking (while in my hair). I immediately unplugged the unit. It was smoking for about two minutes. I was afraid it was going to go up in flames, so I put it in my sink just in case. It appears to be related to the cord at the bottom of the unit where the cord and the unit meet. After it stopped smoking, I went straight to the phone and called Helen of Troy to report it. The customer service agent seemed less than interested in my issue. I said and I quote, “I am not looking for a replacement, I just want to have you research this and look at my dryer so this does not happen to anyone else.” She said someone would be contacting me. It has now been three full days (evening of the 14th now) and no contact has been made to me. This is not a safe product and the lack of action on Helen of Troy is un-excusable.
- Model
- Salon One-Step Hair Dryer and Volumizer
- Serial number
- 3722
- Where
- Stanwood, Washington: Home/
Apartment/ Condominium - Who was involved
- Age 49, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made May 30, 2025, sent to the company Jun 5, 2025, published by CPSC Jun 20, 2025
The product, in the report: Hair dryer sparked while using hair dryer brush
Hair dryer sparked
- Model
- Rvdr5222
- UPC
- Don’t have
- Serial number
- Don’t have
- Where
- Wyoming, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 28, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 7, 2024, sent to the company Nov 14, 2024, published by CPSC Nov 29, 2024
The product, in the report: Revlon Ionic Ceramic, purple, model RVDR5029, 1875W, 125VAC 60 Hz.
I was using a Revlon Ionic Ceramic Hair Dryer and I heard a popping sound, a spark, and then the cord caught on fire.
- Model
- RVDR5029
- UPC
- Unknown
- Serial number
- Unknown
- Where
- Linden, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 33, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 13, 2024, sent to the company Feb 15, 2024, published by CPSC Mar 1, 2024
The product, in the report: Revlon black hair dryer w/2 gray switches
Hair dryer caught on fire while using. Sparks and flames came out.
- Model
- RVDR5034
- Where
- Tolland, Connecticut: Home/
Apartment/ Condominium - Who was involved
- Age 59, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 23, 2023, sent to the company Nov 28, 2023, published by CPSC Dec 12, 2023
The product, in the report: Revlon Brand Circular Hair Dryer, Red and Black in Color
Electrical Fire while using a Revlon Brand Hair Dryer.
- Model
- Model RVDR5318
- UPC
- None Visible
- Serial number
- None Visible
- Bought from
- Costco - Pittsburgh, PA, Pennsylvania
- Bought
- Dec 8, 2022, about then
- Where
- Powhatan Point, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 66, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Oct 11, 2023, sent to the company Oct 12, 2023, published by CPSC Oct 26, 2023
The product, in the report: Revlon pink and black brush blow dryer
I was blow drying my hair with the Revlon blow dryer brush. I was holding it in my right hand while taking out a clip with my left and it sparked burning a hole through my shirt and skin.
- Model
- Revlon one step blow dryer brush rvdr522
- UPC
- ?
- Serial number
- ?
- Bought from
- Target
- Bought
- Apr 1, 2019, about then
- Where
- Milpitas, California: Home/
Apartment/ Condominium - Who was involved
- Age 49, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Oct 4, 2023, sent to the company Oct 6, 2023, published by CPSC Oct 23, 2023
The product, in the report: Revlon Revlon One Step Volumizer Plus 3x Ceramic RVDR5318CT Air Brush
I was drying my hair this morning with a Revlon Hair Brush Blow Dryer when suddenly flames started coming out of the bottom of the handle. The flames were considerable in in size and would start to go out and re-ignite several times before there was a loud pop and black debris flew about. The smell following the incident was that of an electrical fire. This was terrifying at the time and I feel very fortunate that my hair or clothing did not catch on fire. I feel strongly that this product should be recalled if there are any other similar incidents as, someone or someone’s home could be severely burned.
- Model
- RVDR5318
- Bought from
- Costco, Michigan
- Bought
- Nov 1, 2022, about then
- Where
- Grand Rapids, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 60, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 14, 2023, sent to the company Aug 25, 2023, published by CPSC Sep 11, 2023
The product, in the report: Revlon One Step Volumizer
I was using the product to dry and style my hair and heard a metallic pop. I turned it off and unplugged and reset it using the button on the cord. Now when I use it, the handle gets hot to touch so I have stopped using it.
- Model
- RVDR5222
- Where
- Edwardsville, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 48, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 22, 2023, sent to the company May 23, 2023, published by CPSC Jun 14, 2023
The product, in the report: Blue Revlon hair dryer with brush built in.
Revlon hair dryer combined with brush caught fire in use and continued to smolder even after disconnecting from electric socket.
- Model
- RVDR5222
- UPC
- don’t have box
- Serial number
- don’t see serial number
- Where
- Redondo Beach, California: Home/
Apartment/ Condominium - Who was involved
- Age 68, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Feb 22, 2023, sent to the company Mar 1, 2023, published by CPSC Mar 15, 2023
The product, in the report: Black with red accents. (Not pink.) settings are Off, Cool, Low, Med, High. You choose the setting but rotating a ring around the handle. Brush handle lock to remove handle from base.
My 17 year old daughter was using the Rvdr5398 revlon brush/hairdryer in her room (not a bathroom) when the dryer changed pitch to a high whine and then sparked and shocked her. I unplugged it immediately. Her room smelled of smoke.
- Model
- RVDR5298
- UPC
- None
- Serial number
- None
- Bought from
- H-E-B Plus (grocery store with large beauty dept.
- Bought
- Sep 1, 2022, about then
- Where
- Schertz, Texas: Unspecified
- Who was involved
- Age 17, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No incident, no one hurt Made Feb 8, 2023, sent to the company Feb 23, 2023, published by CPSC Mar 9, 2023
The product, in the report: Revlon 1875W Ceramic/Ionic hairdryer Model RVDR 5105, 125VAC, 80Hz; color white; dimensions 9” long (without diffuser attachment) x 10” from top to bottom of handle’s built in strain boot; [REDACTED] 3175842.
On February 3 I was drying my hair with a Revlon 1875W Ceramic/Ionic hairdryer when it emitted a large spark and loud “boom” but did not turn off. I promptly turned the power switch to off, put it down, and after a few minutes carefully unplugged it from the wall socket. There was no smell and no obvious singe mark. When my husband examined the dryer later that evening, he found that the insulation around the power chord wires had split in several places right at the point where the power cord exited the built-in strain relief “boot” on the handle. The wires in one of the two channels of the cord had broken. He said that the dryer in that condition had posed a significant risk of electrocution to me. In the several days before, it had stopped/started or turned off and on spontaneously while I was using it, and we had planned to disassemble it to locate the source of the problem before this happened.
I have since noted that the dryer is NOT [REDACTED] listed, but rather is certified [REDACTED]. I’ve had the dryer for 5-6 years.
- Model
- MOdel RVDR 5105
- Where
- Wilmette, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 65, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Apr 21, 2022, sent to the company Apr 27, 2022, published by CPSC May 11, 2022
The product, in the report: Hair dryer with brush- a “volumizer”
I own a Revlon “one-step hair dryer and volumizer.” I bought it from Amazon in August 2020. Because I have my hair washed and blown out at a hair salon most weeks, I’ve used the dryer probably less than 25 times. I have never used it in a bathroom or anywhere near water. Today while using it, the dryer began to spark and smoke. In seconds, my house was filled with an odor like a motor burning.
I wrote to Revlon that I’m not interested in a replacement, but would like information about the 4-year limited Warranty mentioned on the box (but nowhere else). Not one of me messages went through. After reading comments online, I see I’m not the first to have this frightening experience. I urge you to take it off the market.
- Model
- RVDR5222MNT2
- UPC
- 6131865222
- Serial number
- 6131865222
- Bought from
- Amazon
- Bought
- Aug 5, 2020
- Where
- Bethesda, Maryland: Home/
Apartment/ Condominium - Who was involved
- Age 75, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 7, 2022, sent to the company Mar 10, 2022, published by CPSC Mar 24, 2022
The product, in the report: Revlon brush style hair dryer. Model RVDR5212 Type UH5212DC Helen of Troy Intertek 5012946
GFCI plug came apart when removed from wall socket. Plug that is also GFCI broke open upon being pulled from the wall outlet, exposing 120V wiring.
- Model
- RVDR5212
- Bought from
- Ulta store
- Bought
- May 9, 2021
- Where
- Denver, Colorado: Home/
Apartment/ Condominium - Who was involved
- Age 28, Female
- The reporter’s relation to them
- My Friend /
Neighbor / Co-worker - As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 18, 2021, sent to the company Aug 3, 2021, published by CPSC Aug 17, 2021
The product, in the report: Revlon Hair Dryer And Volumizer. It is pink and black with a built in brush. Here is the product on [REDACTED] MOdel RVDR5222 It is very scary. Even if the cord lightly touches a surface, it stops working.
I was using a hair dryer and when the cord touched anything, it would stop working. For example, if the cord brushed the sink handle or top of faucet, it would stop abruptly, like it was rerouting the electricity to the item the cord touched. This is very dangerous as likely the cord is not properly insulated or grounded.
- Model
- RVDR5222
- Bought from
- Walmart
- Bought
- Jan 31, 2021, about then
- Where
- Sanbornton, New Hampshire: Home/
Apartment/ Condominium - Who was involved
- Age 33, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 29, 2021, sent to the company Apr 6, 2021, published by CPSC Apr 20, 2021
The product, in the report: Black Revlon hairdryer model RVDR5034, type RD487NBL Model RVDR5034, type RD487NBL
My Revlon hairdryer model RVDR5034 turned on by itself with the switch in the “off” position. As it was running it was also emitting a strong electrical burning smell. I was in the other room at the time and went to investigate the source of the smell. Finding the hairdryer running, I picked it up and attempted to turn it off with the switch which was ineffective. At this point, the plastic handle surrounding the switch was noticeably hot and soft/flexible from the heat. I was only able to turn the hairdryer off by unplugging it. It seems apparent that the switch failed in a closed position. This is actually the second hairdryer of this model I have owned and the switch in the first one also failed similarly but not in a closed position.
- Model
- Revlon model RVDR5034, type RD487NBL
- UPC
- unknown
- Serial number
- no serial number is evident
- Bought from
- Wal Mart
- Bought
- Dec 31, 2013, about then
- Where
- Clayton, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 19, 2020, sent to the company Mar 10, 2020, published by CPSC Mar 31, 2020
The product, in the report: Revlon One-Step Hair Dryer & Volumizer Hot Air Brush, Black (this is the link to the Amazon listing where I purchased it: https://www.amazon.com/gp/product/B01LSUQSB0/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1
I was using the Revlon One-Step Hair Dryer & Volumizer Hot Air Brush today when the air flow changed from high to low. It started making popping sounds so I set it down and unplugged and it caught fire at the base of the dryer. I blew it out and another flame popped up from the brush area of the dryer. I purchased this last month and it was delivered to my home Jan. 16, 2020, so it’s very new. Wanted to report it, as I’m seeing online reports that these run very hot and others have had this issue or are saying it smoked and set off smoke alarms, etc. Luckily I set it down before it caught fire so was not injured. Thanks and reach out if you have any questions.
- Model
- Revlon One-Step Hair Dryer & Volumizer Hot Air Brush, Black
- Bought from
- Amazon.com LLC, Washington
- Bought
- Jan 16, 2020
- Where
- Houston, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 45, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon One-Step Hair Dryer & Volumizer Hot Air Brush, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Oct 8, 2019, sent to the company Nov 1, 2019, published by CPSC Nov 18, 2019
The product, in the report: Revlon Turbo lightweight 1875W hairdryer, black and silver. Three heat settings, two power settings, plus cool and “turbo” buttons.
I bought this Revlon Turbo hairdryer over the summer for occasional use. Since the weather has cooled off, I dry my hair more often. I have noticed that this dryer gets hot enough to burn, but at first thought I must have just been using it too long. Today, I paid attention to how long I was using the dryer and after only 7 minutes, it started to melt itself and cause a skin burn from the handle of the product. I googled this to see if the product has been recalled and haven’t found a recall, but found numerous reviews that not only has this product melted for other consumers, but has in some instances caused fires. My burn on my hand is not severe enough to seek medical treatment, but I can see how it could.
- Model
- Turbo model number: RV473type: RD473BL
- UPC
- I don’t know
- Serial number
- I don’t know
- Bought from
- Meijer
- Where
- Troy, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 49, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Oct 7, 2019, sent to the company Oct 25, 2019, published by CPSC Nov 15, 2019
The product, in the report: Revlon hand held hair dryer
My hand held hair dryer burst into flames while is was off and in the hair dryer holder
- Model
- 1875W - RV473CP
- Bought from
- Amazon
- Bought
- Jun 27, 2019
- Where
- MERRIAM, Kansas: Home/
Apartment/ Condominium - Who was involved
- Age 70, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 8, 2019, sent to the company Jul 30, 2019, published by CPSC Aug 13, 2019
The product, in the report: Revlon 1875 Ionic hair dryer. While drying hair, cord shorted and melted off.
Using a Revlon 1875 Ionic hair dryer, model # RV470. Started sparking, several times and then cord dropped off approx 2 inches from bottom of handle. Cord shorted and melted off. Sounds just like description of recall HD-1820. So different model but sounds like same concern.
- Model
- RV 470
- Serial number
- E65995
- Where
- Beaverton, Oregon: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 9, 2019, sent to the company Mar 19, 2019, published by CPSC Apr 2, 2019
The product, in the report: Revlon hair dryer model RVDR5018; label also says Helen of Troy
Hair dryer was plugged in and switch was set to off. The hair dryer turned on in the middle of the night. I woke up to the noise of the hair dryer running and to the smell of burnt hair. The unit had apparently been running for 20+ minutes, it was very hot to the touch. I unplugged it and put it outside to cool (and to get the smell out of the house). I noticed later that the switch was still in the off position, even though it was running.
Fortunately I woke up and discovered the malfunctioning appliance... otherwise the results could have been catastrophic.
- Model
- RVDR5018
- Where
- CINCINNATI, Ohio: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 9, 2019, sent to the company Mar 18, 2019, published by CPSC Apr 1, 2019
The product, in the report: Hair Dryer-Revlon Appliance, Model RVDR5034, Type RD487NBL
Hair Dryer-Revlon Appliance, Model RVDR5034, Type RD487NBL Hair Dryer was plugged into a ground fault outlet. On/Off switch failed to completely turn the device off after use. This was not noticed because the motor was running so slowly. I returned home hours later to find the house filled with smoke and fumes. The ground fault outlet had tripped, luckily preventing a fire from starting.
- Model
- Model RVDR5034, Type RD487NBL
- Bought from
- Walmart
- Bought
- Mar 2, 2015, about then
- Where
- Townshend, Vermont: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 5, 2019, sent to the company Feb 11, 2019, published by CPSC Feb 27, 2019
The product, in the report: Revlon hair dryer Model # RV544
Revlon hair dryer, model #RV544 emitted large sparks at point where cord enters handle. Sparks fell on tile floor. Had they fallen on carpet or clothing they could easily have started a fire.
- Model
- RV544
- Where
- Redlands, California: Home/
Apartment/ Condominium - Who was involved
- Age 60, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Jul 31, 2018, sent to the company Aug 28, 2018, published by CPSC Sep 12, 2018
The product, in the report: Hair Dryer
The consumer indicates that her hair dryer was on for approximately five minutes when sparks flew out for a few seconds burning the palm of her hand. The consumer dropped the hair dryer while it was still sparking. The consumer unplugged the hair dryer. The consumer proceeded to ran her burnt hand under cold water.
Upon further inspection of her hair dryer, the consumer notes that there is a melted portion of the barrel approximately the size of a dime, smaller-more like a fingertip; this is a couple, about 7”, of inches from where the sparks flew.
The consumer states that the unit was used two to three times per week for approximately ten to fifteen minutes each use.
The consumer plans on keeping her hair dryer for at least the next thirty days in case an investigation ensues.
- Model
- RV484
- Bought
- Jan 15, 2015, about then
- Where
- Port Washington, New York: Home/
Apartment/ Condominium - Who was involved
- Age 55, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Jul 9, 2018, sent to the company Jul 18, 2018, published by CPSC Aug 8, 2018
The product, in the report: Revlon Hair Dryer 1875W/Ceramic/Ionic Color: white/pearl
Last week I was using the hair dryer to dry my hair and it was periodically cutting off. This happened for a couple of times; the third day I was using the dryer and I saw sparks. I immediately turned the dryer off and unplugged it. Upon looking at the dryer very closely, I realized that part of the wires on the cord were exposed by the very bottom of the dryer.
- Model
- 1875W/
Ceramic/ Ionic - Bought from
- Ulta
- Bought
- Jul 3, 2016, about then
- Where
- Charlotte, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 56, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Jun 21, 2018, sent to the company Jun 29, 2018, published by CPSC Jul 16, 2018
The product, in the report: It is round handled hair dryer -- hot air brush. It has 2 brush attachments and an open air flow attachment. It has 3 settings - low, high and cool.
I purchased a Revlon Hot Air Brush back in September to replace the one that had shorted out. The first dryer made a popping sound and a small spark, and then started smoking at the base of the cord attached to the dryer. I didn’t think much of it at the time, and I liked the dryer so I purchased a replacement on Amazon in September 2017. A few weeks ago I was drying my hair before work, and the dryer again made a really loud popping sound and sparked pretty big and it actually burned both my right wrist and singed the rug on my bathroom floor. I immediately throw the dryer into the bath tub and unplugged it. I waited for it to cool down and took some pictures so I could send it to Revlon. They responded and wanted me to send them the dryer so they could do some testing and try and figure out why it did this. A couple weeks went by and I heard back from them, and they were trying to blame ME for the incident saying that they found hair and lint inside the dryer...which, sure, they probably did, because there is no way to really clean out the bottom of the dryer.
It has been about a month since this happened, and I now have a scar on my arm from this dryer.
- Model
- Perfect Heat Hot Air Brush
- UPC
- 6131850440
- Bought from
- Amazon
- Bought
- Sep 7, 2017, about then
- Where
- New Lenox, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 34, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made May 29, 2018, sent to the company Aug 3, 2018, published by CPSC Aug 17, 2018
The product, in the report: Revlon Turbo Lightweight 1875 W Hair Dryer, Model RV473
After using the dryer, it was turned off, and returned to the cabinet drawer in which it is kept (outlet inside cabinet). About 1-2 minutes later, it could be heard ON at full force. When we opened the drawer, to find it on, smoking heavily from the handle, with visible sparks flying out from the switches in the handle.
- Model
- RV473
- Where
- Jacksonville, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 52, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made May 17, 2018, sent to the company May 24, 2018, published by CPSC Jun 8, 2018
The product, in the report: Revlon Essentials 1875W Compact Styler, RVDR5034
I had this blow dryer plugged in but not turned on. It was sitting on the bedroom carpet next to my bed. Yesterday I started to hear an odd popping sound and then smelled smoke. I saw that it was the blow dryer, it sounded like it was going to explode. There were hot embers shooting out of the dryer (which melted my carpet). I grabbed the blow dryer and unplugged it. When I picked it up I got burned by a few of the embers. As soon as I unplugged it a thick white smoke started pouring out from where the switch to turn it on is located. I researched Revlon’s blow dryers and this is a common issue with their products apparently. I notified them via their website of this situation but have not received a reply yet. I do have video of the smoke pouring from the blow dryer.
- Model
- RVDR5034
- Bought from
- walmart
- Bought
- Dec 17, 2017, about then
- Where
- Walkerton, United States: Home/
Apartment/ Condominium - Who was involved
- Age 38, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Hurt, care not known Made May 8, 2018, sent to the company May 16, 2018, published by CPSC Jun 7, 2018
The product, in the report: pearl white Revlon Ceramic Ionic Hair Dryer - Could not find a model number.
While using my Revlon Ionic hair dryer - it kept stopping intermittently while drying my hair. This happened for two days. While drying my hair the hair dryer, at the base of the cord, near where I hold the hair dryer, sparked and shot a flame out twice, burning my forearm. I quickly unplugged it and it smelled like horrible burning rubber. We inspected the cord and saw that it had broken at the base of the handle of the hair dryer. You could see through the cord, as it had broken wires internally and could see straight through the cord. Scary.
- Bought from
- Target, California
- Bought
- Jan 2, 2018
- Where
- Mission Viejo, California: Home/
Apartment/ Condominium - Who was involved
- Age 46, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, Level of care not known
-
First aid Made Nov 24, 2017, sent to the company Dec 11, 2017, published by CPSC Dec 26, 2017
The product, in the report: Revlon 1875 model RV473 Helen of Troy 125vac 60hz 1875 watts handheld hairdryer gray with black handle
Revlon 1875 model RV473 hair dryer caught on fire while I was drying my hair. Smelt electrical smell and hand got hot; saw flames inside unit. Burnt hand slightly. Dropped in sink and unplugged from outlet. Turned on faucet to put out flames. Still have dryer for claims purposes. So glad it wasn’t a little kid who could have been electrocuted. I have owned it a year
- Model
- RV473
- Serial number
- 3106783
- Bought from
- Walmart
- Where
- Highland Village, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 65, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Nov 6, 2017, sent to the company Mar 12, 2018, published by CPSC Apr 3, 2018
The product, in the report: 1875W Volume Ionic Grn Styler Helen of TroyRevlon 1875W Volume Ionic Styler Dryer
1875W Volume Ionic Grn Styler Helen of TroyRevlon 1875W Volume Ionic Styler Dryer I have had this blow dryer approximately 18 months. Yesterday, while styling my hair a bright hot red sliver of a piece flew out of it & immediately the heat was gone & would only blow cold. I was unable to find the piece on the carpet. Thank GOD nothing caught fire! Of course, I don’t have a receipt or proof of purchase but after researching & reading into reports on saferproducts.com, you can bet when I go shopping for a new blow dryer today, it won’t be a Revlon product! THIS PRODUCT SHOULD BE RECALLED!
- Bought from
- Walmart, New York
- Where
- Rochester NY 14623, New York: Unspecified
- Who was involved
- Age 56, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 1, 2017, sent to the company Nov 9, 2017, published by CPSC Nov 27, 2017
The product, in the report: Revlon 1875 W Tourmaline/Ionic/ Ceramic hair dryer. Gray color Model number: RV484 Serial number 3175842 Type: RD484FA
Was drying my hair when the hair dryer started to stop and then start again. It did this several times. Then it stopped and sparks came out of the cord where it connects to the dryer.
- Serial number
- 3175842
- Where
- Saint Charles, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 42, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 13, 2017, sent to the company Dec 26, 2017, published by CPSC Jan 10, 2018
The product, in the report: Revlon 1875W / Ceramic / Ionic Hair Dryer - Model RVDR5105
Revlon 1875W / Ceramic / Ionic Hair Dryer (model RVDR5105)- noticed the the plug was so hot that I could hardly touch it after use. This had been going on for a while. Last week I went to use it and couldn’t seem to plug it in. I looked at the plug and one of the prongs was completely misplaced and no longer lined up with the other. I looked at the outlet and noticed it had black residue on the same side as the misplaced prong was on. Luckily I unplug it after ever use. Otherwise it could have caused a fire.
- Model
- Model RVDR5105
- Serial number
- 3175842?
- Bought from
- Target, Tennessee
- Bought
- Aug 13, 2015, about then
- Where
- Brentwood, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 3, 2017, sent to the company Aug 11, 2017, published by CPSC Sep 1, 2017
The product, in the report: Revlon Ionic / Ceramic / 1875W Hairdryer
My Revlon Hairdryer caught fire while drying my hair. I turned on the hairdryer and after about 30seconds there was a popping sound and the bottom part of the dryer that connects to the cable flamed up. The sound made me pull the dryer away from my hair so I wasn’t hurt. The flame was 1 inch tall. I was able to put it out. Half the width of the cable was burnt away.
- Bought from
- Target
- Where
- California: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 5, 2017, sent to the company Jul 13, 2017, published by CPSC Jul 27, 2017
The product, in the report: Revlon hair dryer, 1875w/ionic/ceramic blue and silver
I was using my Revlon 1875w ionic/ceramic hair dryer yesterday and about 2 minutes into drying my hair the cord started to spark and then caught fire.. I have only had this product for about two years and only use it about four times a month!! I unplugged it and it stopped burning, thank god!!
- Model
- rv484
- Bought from
- wal mart
- Bought
- Jun 1, 2015, about then
- Where
- Factoryville, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 31, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 21, 2017, sent to the company Jun 28, 2017, published by CPSC Jul 20, 2017
The product, in the report: REVLON Ionic / Tourmaline / Ceramic Hair dryer. Silver.
The product was being used as normal to dry hair when the wire split at the top of the cord and sparks appeared. The product then failed to work and flames appeared at the split in the cord.
- Model
- 1875 Ionic Tourmaline Ceramic
- UPC
- 700598326512
- Where
- Henderson, Nevada: Home/
Apartment/ Condominium - Who was involved
- Age 38, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand REVLON, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Jun 7, 2017, sent to the company Jun 22, 2017, published by CPSC Jul 7, 2017
The product, in the report: Revlon IONIC Ceramic 1875 Hair Blow Dryer
I was drying my hair today with my Revlon 1875 Ionic Ceramic hairdryer and sparks flew out of the hairdryer. Before the sparks flew the hairdryer was rapidly cutting off and on two or three times. Within about five seconds sparks flew from the dryer, I think from the back of the dryer. The sparks burned the inside of my right wrist.
- Model
- Model RV 484
- Serial number
- 3175842
- Bought from
- Target, California
- Bought
- Jan 1, 2013
- Where
- Sacramento, California: Home/
Apartment/ Condominium - Who was involved
- Age 54, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made May 30, 2017, sent to the company Jun 7, 2017, published by CPSC Jun 21, 2017
The product, in the report: This is a 1875 watt Revlon iconic hair dryer. Type: 4D408FA.
While using a Revlon ionic hair dryer, a loud noise emitted from it and sharp pieces of plastic flew out where the air was exiting. the dryer started to smoke and was unplugged and turned off immediately. There were no injuries.
- Model
- RV474
- Serial number
- 4D408FA
- Bought from
- KMart, Michigan
- Bought
- Dec 1, 2016, about then
- Where
- Stanton, United States: Home/
Apartment/ Condominium - Who was involved
- Age 23, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made May 20, 2017, sent to the company Jun 23, 2017, published by CPSC Jul 10, 2017
The product, in the report: Revlon RV544 1875W Ionic Ceramic Hair Dryer
I really like this product however, every time I use my 1875W Ionic Ceramic Hair Dryer the prongs on the plug get extremely hot. I have tried using different outlets, to make sure it wasn’t the outlet itself. The heat on the prongs is so hot it actually burned me. I love this product, but I must say, it is a bit un-nerving that the prongs are getting this hot.
- Model
- RV544
- Serial number
- 3175842
- Bought from
- Walmart
- Bought
- Dec 5, 2016
- Where
- Las Vegas, Nevada: Home/
Apartment/ Condominium - Who was involved
- Age 50, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Mar 22, 2017, sent to the company May 8, 2017, published by CPSC May 22, 2017
The product, in the report: Revlon Style 1875 Watts 2 Heat/2Speed Settings Cold Shot Button
I was using my hair dryer which I just purchased about 7-8 months ago & I could smell it burning like I did the pass 2 days, so I figured that maybe I was too close too my hair. Then as I was continuing to blow dry my hair I seen smoke coming from the top of it. It was burning a hole through the top of the hair dryer, I’m so upset cause it could have started a fire or my daughter or granddaughter could have been burned during the use of this blow dryer. It is very unsafe, I reported it to Revlon & they were not interested on putting it on a recall list so they can prevent it from happening again. They need to look into this before something very serious happens. I have pictures of the blow dryer which I emailed them but thy did not seem to care, they think I just want a new hair dryer or a refund, I’m just very concerned about this product.
- Model
- RVDR5034
- UPC
- 6131805034
- Bought from
- Walmart, Pennsylvania
- Bought
- Aug 24, 2016, about then
- Where
- Tunkhannock, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 49, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Mar 15, 2017, sent to the company Apr 6, 2017, published by CPSC Apr 20, 2017
The product, in the report: Revlon Hairdryer model RV544 1875 watt
Drying hair and heard a loud pop and the dryer shot a fireball out of the handle.
- Model
- RV544
- UPC
- unknown
- Serial number
- unknown
- Bought from
- Amazon
- Bought
- Oct 3, 2015
- Where
- Madison, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 59, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Mar 14, 2017, sent to the company Apr 10, 2017, published by CPSC Apr 24, 2017
The product, in the report: Revlon Ionic Ceramic 1875W blow dryer. Model RV484. Helen of Troy
I was using my Revlon Ionic / Ceramic / 1875W blow dryer when sparks and flames suddenly came out of the place where the cord connects to the device. I dropped it on the floor and unplugged it.
- Model
- RV484
- Where
- Henderson, Nevada: Home/
Apartment/ Condominium - Who was involved
- Age 56, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 11, 2017, sent to the company Apr 14, 2017, published by CPSC Apr 28, 2017
The product, in the report: 1875 Watt Ceramic/Tourmaline/Ionic Blow Dryer
I purchased a Revlon (Helen of Troy) 1875 Watt Ceramic/Tourmaline/Ionic Hair Blow Dryer about 7 months ago. On March 10, 2017 as I was drying my hair with the unit. A spark came out from where the electrical cord enters the unit and then smoke started pouring out.
Luckily I was able to unplug it before it caught on fire. The filter on the back of the unit is clear and unclogged.
I saw this same exact complaint on your website so there is an issues with these units.
I am disabled and I spent extra for the Revlon name. This is misleading to the consumer that Helen of Troy actually makes these products as I’ve never heard of them and on a limited budget put my trust in the REVLON name that I have known for years.
I would appreciate a response to what is being done about this.
Thanks,
[REDACTED]
- Model
- RVD5005
- UPC
- unable to locate
- Serial number
- unable to locate
- Bought from
- Walmart, Maine
- Bought
- May 12, 2016
- Where
- Bridgton, Maine: Home/
Apartment/ Condominium - Who was involved
- Age 58, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 22, 2017, sent to the company May 19, 2017, published by CPSC Jun 5, 2017
The product, in the report: blow dryer
The consumer used the blow dryer on a low heat level for approximately 15 minutes when he noticed smoke coming from the cord, where it connects to the handle. The consumer then noticed fire and unplugged the blow dryer from the wall. The consumer noticed burn damages on the cord where it connects to the handle.
The consumer looked through the owner’s manual and found the firm’s warranty department number. He called the firm (800-487-7273) and he got a recording that stated their customer service is temporarily out of service. The consumer plans to call the firm again so he can report the incident.
There are no prior incidents.
The consumer went online and found that the firm has issued recalls for similar blow dryers presenting a fire hazard but his model is not included.
- Model
- RVDR5036BLU
- UPC
- Unknown
- Serial number
- Unknown
- Bought from
- Walmart, Texas
- Bought
- Feb 1, 2014, about then
- Where
- Dallas, Texas: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 14, 2017, sent to the company Mar 10, 2017, published by CPSC Mar 24, 2017
The product, in the report: Black and silver hair dryer, Revlon RV544
I was using my Revlon RV544 Ionic Ceramic Tourmaline hair dryer when it turned off. I looked at it and turned it off and on again and it resumed. I went to continue drying my hair and then realized that I was ON FIRE. Sparks were shooting out of the dryer and it singed my hair and there were small lines of flames running down the front of my bathrobe. I unplugged it and threw it away immediately (outside.) The dryer has been carefully hung from the loop on a hook everyday and was well cared for. This was completely spontaneous and terrifying.
- Model
- RV544
- Bought from
- Target, Massachusetts
- Bought
- Feb 1, 2015, about then
- Where
- United States: Home/
Apartment/ Condominium - Who was involved
- Age 47, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 8, 2017, sent to the company Mar 17, 2017, published by CPSC Mar 31, 2017
The product, in the report: Matte silver with rubber black trimmings
While using the Revlon 1875 hair dryer, it popped and a flame shot out of the rear of the handle which was proceeded by sparks then smoke.
- Model
- 1875
- Where
- Atlanta, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon 1875, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 8, 2017, sent to the company Feb 21, 2017, published by CPSC Mar 7, 2017
The product, in the report: Revlon 1875 Ionic Ceramic Hair Dryer
My wife was using her Revlon 1875 Ionic Ceramic hair dryer this morning when sparks & fire began to shoot out of the handle as I was standing next to her. Luckily, I was close enough to quickly snatch the plug from the outlet before she was seriously injured. She threw the dryer to the ground as it smoldered and smelled heavily of burning plastic. She of course was reduced to tears as she said her life flashed before her eyes having survived cancer treatment for the last 2 years only to electrocuted by her hair dryer.
- Bought
- Feb 6, 2016, about then
- Where
- Simpsonville, South Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 55, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 8, 2017, sent to the company Feb 21, 2017, published by CPSC Mar 7, 2017
The product, in the report: Revlon Model RV544
I have a Revlon hair dryer that I was using and where the cord goes into the dryer, the cord sparked and actually caught on fire. It had about an 8 inch flame at the time. Thank goodness I wasn’t holding it up near my hair at that exact moment!!! The dryer is a Revlon product, which is controlled by Helen of Troy Company and my concerns were passed on to Helen of Troy Co. They have offered to replace the hair dryer, but they also want me to send the faulty dryer to them and have emailed me a shipping label. I’m wondering if this offer from them is just to get such a dangerous product back without me contacting any other persons. Should I return the faulty product to them?
- Model
- Model RV544- Intertek
- Serial number
- 3175842
- Bought from
- Target, California
- Bought
- Dec 14, 2014
- Where
- Yountville, California: Home/
Apartment/ Condominium - Who was involved
- Age 65, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 6, 2017, sent to the company Mar 1, 2017, published by CPSC Mar 15, 2017
The product, in the report: Revlon Ceramic/Tourmaline/Ionic/1875W Model number RV519 Platinum and Black in color Hair dryer
While blow drying my hair tonight my hair dryer started to lag then I pulled it away from my hair to look at it and then flames shot out from the end of the handle. I immediately unplugged the hair dryer and brought it outside as it was still smoking. This hair dryer was in perfect shape, no damage prior to it starting on fire. Only has been used maybe 8 times since buying it. Thankful my hair wasn’t set on fire or burned myself or started the house on fire. Could have been worse but very dissatisfied with the quality of this hair dryer and not getting much use out of it.
- Model
- RV519
- Serial number
- 3106783
- Bought from
- Quibids
- Bought
- Apr 19, 2016, about then
- Where
- Charlotte, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 55, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jan 26, 2017, sent to the company Feb 10, 2017, published by CPSC Feb 27, 2017
The product, in the report: Revlon Ionic/ Tourmaline/ Ceramic Hair Dryer (blow dryer) Model RV544 125 VAC 60HZ “Helen of Troy” Made in China
I was drying my hair when sparks and flames shot out from around where the dryer joins the cord. My clothing (Bathrobe) caught on fire and I had singing on my face. The surge protector of the electrical outlet. The surge protector of the electrical outlet was not deployed (it sometimes does if too much power is drawn). I threw my bathrobe on the floor: it continued to burn until we doused it in the sink.
- Model
- RV544
- Bought from
- Unknown
- Where
- Wellesley, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Age 63, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Dec 21, 2016, sent to the company Dec 30, 2016, published by CPSC Jan 17, 2017
The product, in the report: Revlon (Ionic Tourmaline Ceramic/ Model #RvDR544) hair blow dryer - purple - 1875W
While using the Revlon (Ionic Tourmaline Ceramic/ Model #RvDR544) hair blow dryer, sparks and flame flew out of the bottom handle. Distinct smell of electrical fire. I immediately dropped the dryer in the sink and pulled the plug out of the wall. As I did another loud pop. After investigating the now cooled off dryer, there is a clear flaw in the design of this product. Where the cord sparked and caught fire, it is visibly rubbing on the plastic part of the actual dryer. In other words, everytime you move the dryer the cord rubs on this plastic part. Considering that this is only about a year old, I would not expect this to happen. This a a major design flaw with dangerous consequences. I’m lucky the few times in the past couple weeks that I left this plugged in when I walked away that it did not catch the house on fire. This product needs to be pulled from the market immediately
- Model
- RvDR544
- UPC
- NA
- Serial number
- NA
- Bought from
- Walgreens, Ohio
- Bought
- Jan 6, 2016, about then
- Where
- Richfield, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 48, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Seen by a doctor or nurse Made Nov 3, 2016, sent to the company Nov 14, 2016, published by CPSC Nov 29, 2016
The product, in the report: Revlon hair dryer, grey color
On the evening of January 19th, 2016, I purchased a Revlon hair dryer from the Target in Medina, MN. After I returned home that night, I tried to use this hair dryer to blow dry my daughter’s hair after she showered. I plugged it in and turned in on and immediately the hair dryer shot out fire. My coat sleeve and my arm were both set on fire. I ran my arm under water. My daughter screamed and started crying. I was in great pain and was irritated by the Target. So I went to the Target to talk to the manager and explain the issue to him. At that time I noticed that the hair dryer seemed to have been used for a very long time. The handle was badly worn, the paint was off or faded, and it was repackaged. The Target manager was not sympathetic and was not willing to help me. He suggested me to contact the manufacturer of the dryer.
The pain kept getting worse at night, and I went to the urgent care the next day. The doctor gave me medications and a shot and I returned home. The next few days my arm became infected and the pain was getting even worse. I went to the urgent care again and the doctor diagnosed it as Second Degree Burn and Wound Infection, for which I was given more medications. In the next three weeks, the infection and pain prevented me from doing most of my routine duties during the day and from sleeping well during the night. This incident also caused an emotional stress on the whole family. My daughter sustained a fear of hair dryers for a period of time after this, afraid of using hair dryers to dry her hair.
I contacted Target headquarters about this incident, and they also directed me to the manufacturer Helen of Troy. I contacted the manufacturer who asked me to mail in the hair dryer. However, I think it is the main evidence of this incident so I have been hesitant to mail it in. I have sought help from two different lawyers but neither was able to help. I believe that this incident should not have happened had either Target or the manufacturer been responsible. And I believe that by making both parties more responsible, it will help protect the rights of all the consumers and customers of the two parties.
- Model
- RV544, Type: RD544D
- UPC
- 6131880544
- Serial number
- 165995
- Bought from
- Target
- Bought
- Jan 19, 2016
- Where
- Corcoran, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Age 49, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
No one hurt Made Oct 25, 2016, sent to the company Nov 2, 2016, published by CPSC Nov 17, 2016
The product, in the report: Revlon hair dryer (Ionic Tourmaline Ceramic / Model #RV544; Silver/Black in color,
While using the Revlon (Ionic Tourmaline Ceramic/ Model #Rv544) hair blow dryer, it sputtered and sparks flew out of the bottom handle. I tried to turn it off but before I could, it caught fire and flame shot out the bottom with smoke. I dropped the machine and my husband unplugged it from the outlet. VERY dangerous device.
- Model
- Ionic Tourmaline Ceramic /
Model# RV544 - UPC
- Unknown
- Serial number
- Unknown
- Bought from
- Amazon
- Bought
- Jun 17, 2012
- Where
- Springfield, Missouri: Home/
Apartment/ Condominium - Who was involved
- Age 38, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jul 31, 2016, sent to the company Aug 8, 2016, published by CPSC Aug 22, 2016
The product, in the report: Revlon 1875 ionic ceramic hair deyer
Revlon 1875 ionic Cermic hair dryer We used this product and it sparked and caught my girlfriends hair on fire. I went on line and see if this was not a one off experience. I noticed that Revlon which branded the hair dryer and contracted with Helen of Troy has been responding to similiar complaints... that they are looking into the problenm for the last decade. This instrument is dangerous and thier claim isto simply not acknowledge and hope that some day an attorney doesn’t pursue a liability remedy when someone ends up scarred for life. . Is this not good corporate goverance .
- Model
- 1875
- Where
- marina del rey, California: Home/
Apartment/ Condominium - Who was involved
- Age 40, Female
- The reporter’s relation to them
- My Friend /
Neighbor / Co-worker - As this report names them
- Brand revlon 1875, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Jul 26, 2016, sent to the company Aug 4, 2016, published by CPSC Aug 18, 2016
The product, in the report: hair dryer
Burn, electrical shock and fire hazard caused by the handle of Revlon Products hair dryer became extremely hot and beginning to melt. The wire nut connection between its cord and internal components overheated. The wire nut, insulation on the wires and plastic housing showed obvious signs of burning.
- Model
- RVDR5034 TYPE RD487NBL ( Intertek 3106783)
- Bought from
- WALMART, New Mexico
- Bought
- Dec 1, 2015, about then
- Where
- albuquerque, New Mexico: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon Appliances, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Not said Made Jul 26, 2016, sent to the company Aug 5, 2016, published by CPSC Aug 19, 2016
The product, in the report: Hair Dryer. 1875 WATTS.
Revlon Turbo Styler Model#:RVDR5145MPNK 1875 WATTS. Hair Dryer.
The ground fault plug over heats at metal prongs, and cause the sounding black plastic housing to melt, and in turn causes the hair dry to lose power, while using the hair dryer.
In general the hair dryer is a fire hazard, and could cause eletriccution, and death!
This item should be recalled ASAP !
- Model
- RVDR5145MPNK
- UPC
- 6131875145
- Serial number
- RVDR5145MPNK
- Bought from
- MARSHALLS
- Bought
- Jun 15, 2016, about then
- Where
- Phoenix, Arizona: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Unspecified
-
No one hurt Made Jun 16, 2016, sent to the company Jun 29, 2016, published by CPSC Jul 14, 2016
The product, in the report: This was a Revlon hair dryer made by Helen of Troy. The product dryer burned through the power cord near the handle causing flames and smoke. My wife could have been badly burned and the fire could have spread to the house!
We have a Revlon hair dryer that caught fire. The cord burned through, there were flames and smoke. This is a dangerous product.
- Model
- RV544
- UPC
- 885362244671
- Serial number
- None
- Bought from
- Amazon, Tennessee
- Bought
- Oct 19, 2014
- Where
- MOUNT JULIET, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 45, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jun 11, 2016, sent to the company Jun 20, 2016, published by CPSC Jul 5, 2016
The product, in the report: Revlon RV544 Perfect Heat Fast Dry Speed Hair Dryer
I am writing regarding a Revlon hair dryer model RV544. I originally purchased the item in 2014. In April 2015 the cord had an electrical short and the unit sparked and caught fire. I contacted Revlon Customer Service and was told this was abnormal and must be a defective unit. They replaced the unit in April 2015. I have been using it for the last 14 months with no issue. Until this morning when the same thing happened again - the cord shorted and blew sparks out, burning my forehead. This item is hazardous and my experience is echoed by numerous reviewers on Amazon who also report being burned. Revlon is appearing to deny there is an issue with what is clearly a dangerous product.
- Model
- Revlon RV544 Perfect Heat Fast Dry Speed Hair Dryer
- Bought from
- Revlon
- Bought
- Apr 14, 2015
- Where
- St. Petersburg, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 28, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Jun 2, 2016, sent to the company Jun 10, 2016, published by CPSC Jun 24, 2016
The product, in the report: Pink Revlon Ionic 1875W RV474 hair dryer
My Revlon Ionic 1875W pink hair dryer sparked and the cord caught fire. Luckily my immediate response was to drop the hair dryer and the drop snuffed out the flame. I was using my hair dryer the same way I do every morning. I have had the hair dryer for several years with no issue.
- Model
- Ionic 1875W RV474
- Where
- State College, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 25, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 31, 2016, sent to the company Jun 8, 2016, published by CPSC Jun 22, 2016
The product, in the report: RV544 Perfect Heat Fast Dry Speed Hair Dryer http://www.amazon.com/Revlon-RV544-Perfect-Speed-Dryer/dp/B000FS05VG/ref=cm_cr_arp_d_product_top?ie=UTF8
I was using my Revelon RV544 Perfect Heat Fast Dry Speed Hair Dryer when I heard a loud pop, causing me to drop the dryer. Several red hot embers fell to the ground and the wire near the base of the dryer was melted and burned. There was smoke and the room smelled like fire. I was nearly burned, but luckily dropped the dryer when it popped.
I contacted Revelon, and then Helen of Troy. They immediately replaced my dryer with a brand new one, apologizing for the defect. Less then a year and a half later, without even using the dryer daily, the same incident occured. The wire burnt, several embers shot off the dryer, nearly burning me. This product is faulty and has over 500 reviews on Amazon, with photos, of customers who have experienced this same incident.
Please do something to recall this product. It is truly a danger to people, their families and their pets. I am lucky that I was not injured, but many others have been.
- Model
- RV544
- Bought from
- Replacement from retailer Helen of Troy after 1st incident
- Where
- New York, New York: Home/
Apartment/ Condominium - Who was involved
- Age 28, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revelon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made May 2, 2016, sent to the company May 10, 2016, published by CPSC May 24, 2016
The product, in the report: Pink Revlon Ionic 1875W hair dryer
I purchased the Revlon Ionic 1875W within the last year. It has been a good little hair dryer, or so I had thought. I clean out the part where the dust goes in and I use a plug that my husband put in for items to be grounded. While unplugging the hair dryer and putting it away, I touched something that made me scream it was so hot, but I didn’t know where it came from. I was in a rush, so I didn’t try to figure it out. Today, after unplugging my hair dryer and going to put it away, the plug touched me and I felt a heat like no other - this is beyond hot - like if it touched you for too many seconds you would get a third degree burn - I’ve never felt anything so hot! I’m surprised that it hasn’t burned my house down with the plug touching something while it was cooling down. I never knew that I had to watch my hair dryer plug, my curling iron I understand... This is a COMPLETE FIRE HAZARD AND EVERYONE SHOULD KNOW ABOUT IT before it either really hurts someone, especially a child, or catches something on file. I am very disappointed in this product. I would like someone to address this. I expected this to last me a really long time like my previous hair dryers. Thank you in advance.
- Model
- Ionic 1875W hair dryer
- Bought from
- Walmart, Pennsylvania
- Bought
- Sep 15, 2015, about then
- Where
- Beaver Falls, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 47, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Hurt, no treatment Made Apr 7, 2016, sent to the company Apr 15, 2016, published by CPSC Apr 29, 2016
The product, in the report: Hair Dryer
Wife using hair dryer ...shorted out...sparks came out of bottom of unit. This product has a built in circuit breaker that failed to function as it should. Sparks hit her arm...singed and lightly burned her skin. Appliance was unplugged as quickly as possible. There was no lint build up and no apparent wear on the cord.
Revlon; Ionic/Tourmaline/Ceramic
- Model
- RV544
- Serial number
- 3175842
- Bought from
- Walmart
- Bought
- Apr 6, 2013, about then
- Where
- winchester, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 66, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Mar 25, 2016, sent to the company Apr 4, 2016, published by CPSC Apr 18, 2016
The product, in the report: Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer
My fingers were burned on the disconnected electrical plugs of the Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer. It wasn’t a serious burn, but the plugs should not heat up like that. It’s a fire hazard. My outlet is blackened where the thing plugged in. I only ran the dryer for 2 or 3 minutes, unplugged it, then picked it up to put it away. I touched the metal outlet prongs, and OUCH. I tried a similar hair dryer in the same outlet, but the prongs did not heat up at all. Many other users on Amazon..com, where I purchased this, have reported fire/smoke/heat/sparking issues. This is dangerous.
- Model
- Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer
- Serial number
- 3175842
- Bought from
- Amazon.com
- Bought
- May 15, 2015
- Where
- Burke, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 48, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 23, 2016, sent to the company Mar 2, 2016, published by CPSC Mar 16, 2016
The product, in the report: Pink revlon 1875 ionic hair dryer
I was using my about 8 month old pink Revlon 1875 hairdryer, plugged into a grounded power strip, and sparks began flying out, landing on my rug. I was able to put out the smoldering materials but it could have caused a severe fire.
- Bought from
- Walmart, District of Columbia
- Bought
- Apr 18, 2015, about then
- Where
- Washington, District of Columbia: Home/
Apartment/ Condominium - Who was involved
- Age 36, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 17, 2016, sent to the company Feb 25, 2016, published by CPSC Mar 10, 2016
The product, in the report: Revlon Appliances, model RV544, hair dryer
My wife was using her hairdryer (Revlon Appliances, model RV544) when she suddenly notice smoke and flame coming from the AC electrical cord at the point that it enters the dryer. She quickly unplugged it and set it aside. This device is only 1 year old.
- Model
- REVLON IONIC/
TOURMALINE/ CERAMIC RV544 - UPC
- N/
A - Serial number
- N/
A - Bought from
- Amazon.com
- Bought
- Dec 15, 2013
- Where
- Friendswood, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 59, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Revlon Appliances, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Feb 11, 2016, sent to the company Feb 22, 2016, published by CPSC Mar 7, 2016
The product, in the report: Revlon 1875 W Tourmaline/Iconic/Ceramic Hairdryer in white
I was using a Revlon Hairdryer Model 1875W Tourmaline/ICONIC/Ceramic when a spark flew out from the handle and touched my stomach (also singed hair). Luckily there were no burns. I have read many consumers with the same experience and the item is still on the market. Please recall this item for purposes of consumer safety. It is concerning to me that no one has addressed this safety issue despite multiple similar experiences.
- Model
- Revlon 1875W Tourmaline/
Iconic/ Ceramic hairdryer - Bought from
- Target
- Bought
- Feb 6, 2014, about then
- Where
- Bayside, New York: Home/
Apartment/ Condominium - Who was involved
- Age 36, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Feb 4, 2016, sent to the company Feb 16, 2016, published by CPSC Mar 1, 2016
The product, in the report: Revlon 1875W Ionic Styler Hairdryer Model RV474 Distributed by Helen of Troy L.P.
On April 21, 2015 at approximately 8:15 p.m., I purchased a Revlon hairdryer from Walgreens store #[REDACTED] at 1300 Hazelwood Drive in Smyrna, Tennessee, model number RV474 for $19.99 plus tax. A copy of the receipt is attached hereto as Exhibit 1. A photograph of the hairdryer in its original packaging is attached hereto as Exhibit 2. I left the hair dryer in its original packaging until the next morning, the morning of April 22, 2015. At approximately 7:20 a.m., when I was ready to dry my hair, I unpacked the hair dryer, removed the plastic piece covering the prongs of the plug, plugged it in and turned on the hairdryer. Immediately flames shot out of the front of the hairdryer where the air comes out. Four separate burning particles flew out of the hairdryer and landed in three separate locations: one inside a basket near my vanity, two on the edge of a wooden vanity seat, and one on the bathroom floor. The particles were not simply smoldering, but were actually actively burning with flames present. I extinguished the particles that I could find immediately, (the one on the floor and the two on the vanity seat) and discovered that each burning particle was a tiny metal ring that had obviously shot out of the dryer. I was aware of a burning smell, and upon further investigation found the fourth particle that had burned a hole through the side of the basket near my vanity. I immediately unplugged the hairdryer for fear of injury, and was afraid to use it. After attempting to clean the burned areas, repackaging the hairdryer, taking photographs of the damage, and locating my receipt, I plugged my electric toothbrush into the same socket of the same plug, and there were no issues, confirming to me that there was no problem with my outlet, and that the flames were a result of a faulty and dangerous hairdryer. Moreover, I recently had an electrical inspection by a certified and licensed electrician, in which no problems with the outlet in which the hairdryer was plugged were discovered, further underscoring the certainty that the damage was the result of a faulty, defective, and dangerous product.
- Model
- Rv474
- UPC
- 6131800474
- Bought from
- Walgreens
- Bought
- Apr 21, 2015
- Where
- Smyrna, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 44, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 25, 2016, sent to the company Feb 2, 2016, published by CPSC Feb 18, 2016
The product, in the report: Revlon Ionic 1875W, teal colour with black accents and cord. Handheld.
I began blow-drying after my shower and was scared witless when the back of the hairdryer discharged an alarming amount of electricity. There was a loud pop and the fan seized, which was quickly followed by smoke and a smell of burnt plastic. The hairdryer no longer longer works.
- Model
- Ionic 1875W
- Bought
- Apr 21, 2015
- Where
- United States: Home/
Apartment/ Condominium - Who was involved
- Age 23, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Not said Made Jan 22, 2016, sent to the company Feb 2, 2016, published by CPSC Feb 18, 2016
The product, in the report: Revlon tourmaline ionic hair dryer black model #RV544 3175842
Product: Revlon Tourmaline Ionic Hair Dryer I was using the dryer for about a minute when it stopped working. I turned it off and unplugged it to check if it needed to be cleaned, cool down, and then reset the outlet. I plugged it back in and turned it back on. The motor did not turn on, but a flame burst from the cord at the point where it meets the blow dryer.
- Bought from
- Rite aid or target, Pennsylvania
- Where
- Pittsburgh, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Unspecified
-
No one hurt Made Jan 21, 2016, sent to the company Feb 2, 2016, published by CPSC Feb 18, 2016
The product, in the report: Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Hair Dryer - Teal/back color
I was drying my hair with a Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer, and without any warning, something on the inside shattered/exploded with most of the contents remaining within the body and something being expelled, through my hair (and was not found). the motor then suddenly started to high pitched whining sound, at which time I immediately shut off and unplugged. There was no noticeable smoke or flame, as noted in other complaints. I have retained the hair dryer, for any need for investigation.
- Model
- RV544PKF
- UPC
- I don’t know
- Serial number
- I don’t know
- Bought from
- Walgreens
- Bought
- Jul 1, 2014, about then
- Where
- Gainesville, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 46, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlom, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jan 18, 2016, sent to the company Jan 28, 2016, published by CPSC Feb 12, 2016
The product, in the report: Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer Silver
I have been using the Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer for a little over two years now. While I was drying my hair the dryer stopped working. I checked the fuses and everything was still on. I turned the on/off switch back and forth and it turned back on. It worked for about another 30 seconds and then went off again. When I turned the on/off switch back and forth again the cord blew and burnt my wrist. Seconds later the cord started on fire. My husband had to join me to get the fire out. I feel lucky that we were able to get the fire out quickly. I wrote a review on Amazon and while reading the other reviews I noticed others have this same problem. This product needs to be looked at as it’s unsafe!
- Model
- Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer
- Bought from
- Amazon
- Bought
- Dec 1, 2013
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 33, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Hurt, no treatment Made Jan 15, 2016, sent to the company Jan 28, 2016, published by CPSC Feb 12, 2016
The product, in the report: Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer
After having no earlier issues with the product (Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer), it would not turn on one morning. Occasionally the Test GFCI gets pressed, so I pressed the reset button on the plug and nothing happened. I turned the product off then on again a couple times and it finally worked. After blow-drying my hair for a few minutes, it turned off again. I jiggled the cable near the base of the blow dryer when it started sparking profusely, and burned my thumb where it was in contact with the cable. I immediately turned off/unplugged the product and it is obvious the heat of the sparks melted through the cable.
- Model
- RV544PKF
- Bought from
- Amazon
- Bought
- Mar 1, 2014
- Where
- Lomita, California: Home/
Apartment/ Condominium - Who was involved
- Age 27, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Jan 3, 2016, sent to the company Jan 11, 2016, published by CPSC Jan 28, 2016
The product, in the report: The hairdryer is silver and purple with the words “Revlon 1875 Ionic Ceramic” on the side. It’s dryer part is nine inches long and from the top to just about the cord is 10 inches, the cord is close to 6 ft long.
I was drying my hair today with my Revlon 1875 Ionic Ceramic hairdryer and sparks flew out of the hairdryer. Before the sparks flew the hairdryer was cutting off and on, I tried the reset and test buttons to solve the problem. I have the same reset and test buttons on my electrical outlet and have been able to solve a shut off problem in the past. After some switching off and on I figured out I could hold the base of the cord near the dryer to make it stay on so I could finish drying my hair. No wires within the plastic coating were exposed. After about one minute sparks flew from the dryer. I’m not sure from where because I was holding the dryer towards the back of my head. I was not injured, but wanted to report the issue so someone else is not hurt.
- Model
- 1875 Ionic Ceramic RV484
- Serial number
- 1875W 125VAC 60Hz
- Bought from
- Walmart, Georgia
- Bought
- Jan 1, 2013, about then
- Where
- Marietta, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 31, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon Appliances, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Dec 7, 2015, sent to the company Dec 15, 2015, published by CPSC Dec 30, 2015
The product, in the report: Revlon, Ionic, 1875 watt hair dryer. It is turquoise in color. Has two switches. One for speed, and one for heat settings. Along with a “cool shot” type button that allows you to give a shot of cold air, without changing the settings. It came with an oval diffuser, which no longer stays on; and a lint cage that falls off regularly. Model RVDR5036 Type VD781BL
Not long ago, my Revlon hairdryer started having some issues (the plug in had to be wiggled a lot for their to be a full connection to the outlet and maintain power). So, I opted to replace it. I chose another Revlon product, having been generally satisfied with my previous model (I actually bought that one twice). Anyway, the replacement was a Revlon Ionic 1875W model, that came in a turquoise color.
Recently, I started using the medium setting vs. the high setting, so that I can hear my radio when getting ready in the morning. Over the last few days of use , I noticed that the “high” setting, was actually feeling more like “medium”. The button was set to high flow, but was not coming out as such.
The hair dryer also started intermittently changing heat settings, it would be warm, then hot, or give me a shot of cold, or whatever it felt like doing. No discernible pattern, that I could tell. The issue only happened a few times, and I couldn’t make it repeat on purpose. But, I did start paying attention to it, because it was just weird.
Today, everything changed. I typically dry my hair most of the way without styling tools, and just when it’s almost done I use a round brush to style it. I started with the front bang area of my hair, everything seemed fine. Two round brushes further back, I noticed a smell. Burnt smell. I turned the hairdryer off and set it down. Started brushing my hair and saw a big glob of hair on my brush. Pulled it out and put it in the sink. Started running my fingers through my hair, and pulled out chunks (that somewhat resemble a hair extension with glue on the root end). Chunks were coming out, strands were coming out, and tiny pieces were breaking off as I touched the root ends of my hair. It was very alarming.
I have very fine, very thin hair. I’m in my mid 40’s, so I’m well aware of how to blow dry & style my hair. I know not to stay in one spot for long, and I didn’t do that in this case either. I wear my hair just past my shoulders (appx 2.5-inches), in a slightly layered style.
I have a small spot just above the bang line where the hair was burnt down near the scalp. That area is maybe an eighth of an inch long. Another area, which is quite a bit larger, is at the top/crown of my head. Most of that hair is burned down to less than half of an inch long. There may be a few strands longer (hard for me to see). But, the area itself is approximately the size of golf ball. The third and largest area, is damaged and still falling out. The best way to describe location on this, is half way between the crown & nape of my neck. In this area, the hair is damaged, and like I said, still falling out. The most disturbing part about this last area described, is that I hadn’t started styling that area yet. So, either a spark flew down from when I was styling the top, or it flew up when I was doing a general dry and moving all around. Either way, it’s scary to thing that this incident could actually have been worse.
I have emailed Revlon, and am awaiting their specific response (only had an auto email so far).
This unit isn’t that old - a few months or so? I’d have to try to locate my receipt, and I’m not sure that I have it. It’s not a heavy use item either. One person usage, approximately 5 days a week for 5-10 minutes off & on. I don’t dry & style at the exact same time. And, I rarely use on the weekends. So, in my opinion, this is a potentially serious & dangerous equipment malfunction - not user error.
I would like to recommend investigation and recall of this unit.
- Model
- Ionic 1875w
- Bought from
- Walmart, Arizona
- Bought
- Sep 1, 2015, about then
- Where
- Phoenix, Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 45, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Dec 4, 2015, sent to the company Dec 14, 2015, published by CPSC Dec 29, 2015
The product, in the report: See Information Below. It is a Purple Revlon Ceramic / Tourmaline/ Iconic / 1875 W Hair Dryer.
Revlon Hair Dryer Model RVDR5141 has a risk of electrocution.
We started using this hair dryer about one month ago. As we used it, the motor started cutting out more and more frequently. I thought that there must be a loose connection inside, until I saw smoke and sparks where the electrical cord entered the rubber stress relief tube on the handle. The electrical cord was about to break in two. Bare copper wire was exposed from both leads.
I started to re-package the hair dryer in its original box and noticed that the box will not close unless the power cord is bent at a sharp 90 angle where the cord enters the stress relief tube. I have surmised that there are two problems. 1.) The extension cord insulation is made of a more brittle and less flexible material than other cords, and 2.) The box the hair dryer is packaged in is too small and forces the power cord to be bent severely, in order to close the box. This severe bend essentially breaks the cord insulation.
Please take action to force this company to issue a RECALL. Many other consumers are experiencing the same problem and nothing is being done about it. Revlon is clearly not taking any responsibility based upon their corporate BS response.
- Model
- RVDR5141
- UPC
- 7 61318 15141 8
- Bought from
- Target
- Where
- Rochester, New York: Home/
Apartment/ Condominium - Who was involved
- Age 60, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 24, 2015, sent to the company Dec 3, 2015, published by CPSC Dec 24, 2015
The product, in the report: Revlon Ceramic 1875W Tourmaline Ionic Ceramic Hair Dryer
I have been using the Revlon Ceramic 1875W hair dryer and it would randomly turn on and off, but aside from that, seemed to work fine. This morning, however, as I was blowdrying my hair, sparks shot out of the dryer and it caught fire for a moment.
- Bought from
- Target, Rhode Island
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 28, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Nov 14, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015
The product, in the report: Hair Dryer Revlon Turbo/Lightweight/1875W
Handle of blow-dryer grew increasingly hot to the touch then spark, flame, and smoke came out of handle as hand was burned.
- Model
- RV473
- Bought from
- Target, Wisconsin
- Bought
- Apr 8, 2014, about then
- Where
- Cottage Grove, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Age 43, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Oct 19, 2015, sent to the company Oct 27, 2015, published by CPSC Nov 10, 2015
The product, in the report: This is a personal use styler/blow dryer for drying and styling hair. There are codes on the dryer: TYPE RD484FA 1875W 125VAC 60Hz
My Revlon Ionic / Ceramic. 1875 W blow dryer (for hair) started to short out. After a day or two, the cord clearly was detaching from the base of the dryer. I went online to look at the product reviews on Amazon.com and clearly this is a SERIOUS safety hazard. This product needs to be recalled. People were complaining of burns, smoke and fire hazards. I discontinued use of this dryer for my own safety. PLEASE recall this item. It is not safe!
- Model
- RV484
- Serial number
- 3175842
- Bought from
- Target, California
- Bought
- Oct 19, 2014, about then
- Where
- Pacifica, California: Home/
Apartment/ Condominium - Who was involved
- Age 45, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Oct 5, 2015, sent to the company Oct 14, 2015, published by CPSC Oct 28, 2015
The product, in the report: Hair dryer
Hair dryer spontaneously burned through the insulation of the power cord causing a small fire and burned me. The failure occurred at the point where the power cord emerges from the reinforcement at the end of the handle.
- Model
- Revlon Ionic/
Tourmaline/ Ceramic Model #: RV544 - Bought from
- Fryes Electronics, Texas
- Bought
- Jun 15, 2012, about then
- Where
- McKinney, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 71, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Not said Made Oct 4, 2015, sent to the company Oct 13, 2015, published by CPSC Oct 27, 2015
The product, in the report: Revlon 1875W hair dryer silver with purple accent color on handle and back end of dryer. Helen of Troy model RV484
Was using a Revlon 1875W hair dryer--Helen of Troy model RV484. The dryer started oscillating between high and low air flow. Initially I thought I had moved the switch accidently however the switch was on high heat. I checked the electrical plug and it was still securely in the electrical socket. At this point, the dryer started sparking where the cord meets the body of the dryer and smoking from its mouth. A quick burst of a flame shot out of the mouth of the dryer and it died. I quickly unplugged it.
- Model
- RV484
- Bought from
- Walmart, Texas
- Bought
- Jun 1, 2013, about then
- Where
- Sugar Land, Texas: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Revlon 1875 Ionic Ceramic Hair Dryer, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Unspecified
-
Hurt, no treatment Made Sep 17, 2015, sent to the company Sep 25, 2015, published by CPSC Oct 9, 2015
The product, in the report: Revlon Perfect Heat Ionic Dryer, 1875 watt, purple
The hair dryer was less than a year old. I was in the middle of drying my hair in the morning when suddenly there was a loud pop and a huge spark coming from inside the dryer and I felt a shock through my right hand (which was holding the dryer at the time). It immediately stopped working and when I visually inspected it I noticed that the cord had been blown out (the wires inside were exposed and mostly disconnected) at the base of where it attaches to the dryer. This also caused a tripped breaker.
- Model
- RVDR5141LA1
- Bought from
- Target, Arizona
- Bought
- Nov 28, 2014
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 21, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Aug 31, 2015, sent to the company Sep 9, 2015, published by CPSC Sep 23, 2015
The product, in the report: Revlon Ceramic tourmaline ionic 1875W hair dryer model RVDR5141 type RD5141BS . Hand held hair dryer
I was using my Revlon Ceramic tourmaline ionic hair dryer 1875W on 8/20/2015. It suddenly stopped working so I first checked the outlet. After I ruled that out I examined the cord and saw that it had a small slit in it where it went into the dryer. I tried it again and noticed a small spark coming from the area. I tried taping the area with electrical tape but that worked for only 1 day. The dryer is unusable and probably not more that a year old. The model # is RVDR5141, type RD5141BS, 125 VAC, 60 Hz
- Model
- Ceramic tourmaline ionic 1875W hair dryer model RVDR5141
- Bought from
- Target, Wisconsin
- Bought
- Mar 31, 2014, about then
- Where
- Racine, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Age 56, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 13, 2015, sent to the company Jul 21, 2015, published by CPSC Aug 4, 2015
The product, in the report: Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer
I ordered a Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer from Amazon. I had it for just short of 18 months when it started getting temperamental. There seemed to be a problem where the cord attaches to the unit, as it would shut off in certain positions and resume blowing hot air once adjusted. A week after this started, I was in the middle of blow drying my hair when there was a loud pop and huge spark. I returned to the Amazon page for this item and there are tons of reports in the reviews of similar incidents, some of which were far more serious and involved actual flames and people getting burned. Yet they continue to sell them.
- Serial number
- RV544PKF
- Bought from
- Amazon
- Bought
- Jan 8, 2014
- Where
- Unspecified: Unspecified
- Who was involved
- Age 34, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 11, 2015, sent to the company Jul 20, 2015, published by CPSC Aug 3, 2015
The product, in the report: Revlon Helen of Troy 1875W Model RVDR5035 type VD783D Intertek 9900960 handheld hair dryer.
My wife was using her hair dryer and suddenly sparks and flames erupted from the cord next to her wrist. She dropped the hair dryer on the floor and I unplugged it from the wall. She had dark streaks on her wrist, shown in the picture, but wasn’t burned. Those marks shown are after washing it. They were darker before washing.
- Model
- Model RVDR5035, Type VD783D, Intertek 9900960
- Where
- Granger, Indiana: Home/
Apartment/ Condominium - Who was involved
- Age 54, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 24, 2015, sent to the company Jul 2, 2015, published by CPSC Jul 17, 2015
The product, in the report: Revlon 1875 Ionic Ceramic Hair Dryer
*I was drying my hair with a Revlon 1875 Ionic Ceramic hair dryer when it just stopped working. I thought the plug may have slipped out so I checked the plug. It was plugged in OK. I looked at the hair dryer in my left hand and saw short white flames shooting out the end of the hair dryer. Flames were coming out of the end here the cord enters the dryer. The flames melted the cord and went out very quickly. No one was hurt, just wanted this out there for the publics information.
- Model
- RV484
- Bought from
- Walmart, Florida
- Bought
- Mar 19, 2013, about then
- Where
- Titusville, Florida: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Revlon 1875 Ionic Ceramic Hair Dryer, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 19, 2015, sent to the company Jun 29, 2015, published by CPSC Jul 14, 2015
The product, in the report: Hair Dryer
Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer
I purchased this unit in November 2014 from Amazon. Only lasted 6 months. I turned it on the other day and it didn’t work. I thought the GFCI was tripped so I pressed the button...that was not the issue. I then tried the power switch again and a huge spark and smoke came from the area where the cord enters the dryer. My first instinct was to unplug the unit and I’m glad I did. Turned out the unit shorted at that point and burned completely through the cord and insulation. Very dangerous and could have easily caused an electrocution if someone inadvertently grabbed that area instead. I never wrapped the cord around the unit or subjected it to falls or other abuse. Revlon’s warranty policy is ridiculous. They want the buyer to send the unit back as well as $6 to cover handling. By the time someone does this it would have cost more than the unit.
- Model
- Revlon RV544PKF 1875W Tourmaline Ionic Ceramic Dryer
- Bought from
- Amazon
- Bought
- Nov 14, 2014, about then
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Revlon, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.