Ergobaby other soft baby carriers

4 reports to CPSC, the latest made Mar 5, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

4reports to CPSC
Mar 5, 2023the latest report was made
May 15, 2019the earliest
4with the company’s comments

Brand: Ergobaby
Maker: ERGObabyMakers, importers or sellers, as the reports name them
Product: Other soft baby carriersCPSC’s product type: Other soft baby carriers (code 1562), in Baby: Nursery Equipment & Supplies

By month

2 reports from April 2022 to March 2023; the most in March 2023, 1. 2 earlier reports, since May 2019, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
March 2023	1
July 2022	1
May 2019	2

How badly anyone was hurt

Hospital admission 1 CPSC: Injury, Hospital Admission
Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Seen by a doctor or nurse
Made Mar 5, 2023, sent to the company Mar 8, 2023, published by CPSC Mar 22, 2023

The product, in the report: Ergobaby Embrace Newborn Carrier in Cream

I had my 16-pound, 26-inch-long daughter in an Ergobaby Embrace Newborn Carrier in the Baby Mode - Facing Out position when I noticed her feet and legs were purple. I immediately removed her from the carrier. Upon closer examination, her feet and legs had petechiae and purpura.

Model
Embrace
Bought from
Ergo.com
Bought
Oct 11, 2022
Where
United States: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Child
As this report names them
Brand Ergobaby, made or sold by ERGObaby
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(3/14/2023) ERGObaby: Thank you very much for this incident report. We are very sorry and deeply saddened to hear of this incident. We hope the child is recovering quickly and doing much better as of today. As safety is always of the utmost concern to Ergobaby, we have carefully reviewed the details of this report prior to our response and have notified the appropriate teams of the details of this report.
Unfortunately, the submitter has not included any contact information for us to extend an offer for our free fit-check services for a live, 1-on-1 fit check with a certified babywearing expert on our Customer Care Team to review the product and fitment in depth with the submitter. We would also like to contact the submitter for further investigations into the details of the report, including but not limited to, the length of time the product was in use without readjustment of the child or the product, the clothing being worn by the child and the positioning of the child.
We strongly encourage every consumer to read and follow the manufacturer’s instructions and warnings before using any baby product. Our manuals provide requisite warnings but also guidance for use, such as to check baby’s arms, legs and feet regularly to ensure there is proper circulation. As with all baby carriers, periodic readjustments can be necessary, especially when carrying baby for extended periods of time. Similarly to adults, staying seated for long periods without readjusting or taking a break to change positions may present discomfort or complications with circulation. As mentioned above, Ergobaby would love the opportunity to help discuss further with the customer, if they can please reach out to us at Support@Ergobaby.com to schedule a fit check or discuss the incident in more detail.

CPSC report 20230305-73ED1-2147349014. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 18, 2022, sent to the company Jul 22, 2022, published by CPSC Aug 5, 2022

The product, in the report: Ergobaby Aerloom carrier. Ocean blue color

I put my 17 month old son in my new Ergobaby Aerloom carrier and when I went to bend down to grab something on the floor, the right strap snapped off and my son fell out of the carrier. I was able to hold him with my left arm; however, he was less than an inch from hitting the floor in a manner that would have seriously hurt him (ie. broken his neck).

Model
BCAEROCBLUE
UPC
19165300479
Serial number
EBC2108VN
Bought from
WWW.ERGOBABY.COM
Bought
Jun 15, 2022
Where
Avon, Indiana: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Ergobaby, made or sold by ERGObaby
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/3/2022) ERGObaby: Thank you for this incident report. As safety is always of the utmost concern to Ergobaby, we have carefully reviewed the details of this report and have reached out to the submitter to learn more, as well as obtain the product for a full investigation of the details surrounding this event. We are comforted to hear that there was no injury as a result of the incident. All Ergobaby carriers, including the Aerloom model baby carriers, are regularly tested at accredited, independent laboratories to meet or exceed applicable Federal, internal and industry safety standards, including the Consumer Safety Specification for Soft Infant and Toddler Carriers, ASTM F2236 and 16 CFR 1226. In an abundance of caution and as prescribed by regulation, our baby carriers include various requisite warnings, including warnings for caregivers to always bend at the knees, not the waist, when bending or leaning over, as well as taking additional care when performing such actions.

CPSC report 20220629-D3090-2147355325. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made May 30, 2019, sent to the company Jun 21, 2019, published by CPSC Jul 9, 2019

The product, in the report: Ergo Omni 360 Baby Carrier in Midnight Blue

I had my baby in the Ergo Omni 360 carrier (carrying her in front, inward facing) and she slipped through the leg opening. She hit her head on our hardwood floor. She was almost 6 months old when this happened and weighed over 15lbs. I took her to the ER and she had a CT scan & xrays. She has a linear skull fracture and a subdural hematoma with a small bit of bleeding inside the brain. We were admitted to the hospital overnight. We had to go back to the ER a day after she was released from the hospital and they did another CT scan. This was very traumatic and from what I can tell on my end, I was using the product correctly.

Model
BCS360BLU
Bought from
BuyBuy Baby
Bought
Jan 5, 2019
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Ergobaby, made or sold by ERGObaby
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(7/9/2019) ERGObaby: Thank you for this incident report. We are very sorry to hear of this of this incident and deeply saddened that the child had to go to the emergency room for such injuries. We hope the child is recovering quickly and doing much better as of today. As safety is always of the utmost concern to Ergobaby, we have carefully reviewed the details of this report, as well as the Customer Care correspondence between May 7 – May 10. Our instruction manual and on-product instructional label have guidance for necessary adjustments to be made to the product as the child grows, for a more supportive fit. Such adjustments are very common in the soft infant and toddler carrier industry. From the photo and details provided by the customer, it appears that these adjustments were not made before the child was placed in the product for use.
We have since reached back out to the customer for additional photos, continuing communication on safe baby wearing practices, as well as updated information on how her child is doing. We are hoping the customer continues our communication so we can help improve her babywearing journey and provide further assistance in any way possible.
Our baby carriers are regularly tested at accredited, independent laboratories to meet or exceed applicable governmental and industry safety standards, including the Consumer Safety Specification for Soft Infant and Toddler Carriers, ASTM F2236 and 16 CFR 1226. Our baby carriers include the various requisite warnings, as well as detailed instructions on how to properly use and adjust the products. Several models of carriers also include guidance repeated on the product itself for the caregiver’s attention before a baby is placed in them for use.

CPSC report 20190522-77A76-2147380813. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made May 15, 2019, sent to the company May 23, 2019, published by CPSC Jun 10, 2019

The product, in the report: Baby carrier

My 6 month old fell out of an Ergo Baby Sport carrier whilst I was placing him into the back carry position. He broke his femur (thigh bone). I followed their instructions exactly and have attached a copy of it, you can see from the photo that in steps 3 and 4 the baby is vulnerable to falling and thats is what happened to my child. Although I have used this carrier for 7 years with 3 different children on this occasion when I buckled the waist band and put the left shoulder strap on, then looped his left left through the straps, the next step would be to put on the right shoulder strap. At this point he is partially restrained, when he started squirming out of the carrier while his left leg was still trapped and I was still holding his left thigh. He fell backwards on the the bed at an angle twisting away from me, with his left thigh trapped and it snapped. He ended up with an diagonal fracture of the femur. The orthopedic surgeon said they have heard of other babies falling out of the ergo baby carrier whilst trying to be put in. The ergo baby carrier is not safe for back carry unless there is an extra person there to hold the baby until all the straps are in place. I reported this to the Ergo baby company right away but they claimed they had never heard of it happening. Looking online I see a lot of other fractures occurring as a result of this carrier.

Bought from
Amazon
Bought
Apr 1, 2012, about then
Where
Round Rock, Texas: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand ErgoBaby, made or sold by ERGObaby
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(6/10/2019) ERGObaby: Thank you for this incident report. As safety is always of the utmost concern to Ergobaby, we have carefully reviewed the details of this report, as well as the Customer Care correspondence between April 18 – April 22, 2019. We are saddened to hear of this incident and expressed our genuine concern for her baby. We were comforted to hear that the baby was doing well, as many of us are mothers, fathers, aunts, and uncles alike. The model carrier in question is no longer being produced, and the instruction manual states that when learning to use the carrier, to do so over a bed or other soft environment, or with the help of another person.
Our baby carriers are regularly tested at accredited, independent laboratories to meet or exceed applicable governmental and industry safety standard, including the Consumer Safety Specification for Soft Infant and Toddler Carriers, ASTM F2236 and 16 CFR 1226. Our baby carriers include the various requisite warnings, and also include additional guidance on seeking assistance and taking extra care when learning about and using the product in the various, recommended positions, including the back carry position.

CPSC report 20190515-879FC-2147380957. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Ergobaby other soft baby carriers

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.