Evenflo high chairs

18 reports to CPSC, the latest made Aug 2, 2022. A report isn’t a recall.

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

18reports to CPSC
Aug 2, 2022the latest report was made
Jul 14, 2011the earliest
17with the company’s comments

Brand: Evenflo
Maker: Evenflo Company, Inc.Makers, importers or sellers, as the reports name them
Product: High chairsCPSC’s product type: High Chairs (code 1555), in Baby: Nursery Equipment & Supplies

Other ways the reports write the brand (2)

“Evenflow” and “evenflo majestic”

By month

1 report from September 2021 to August 2022; the most in August 2022, 1. 17 earlier reports, since July 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
August 2022	1
September 2020	1
June 2017	1
February 2017	1
September 2015	2
July 2013	1
August 2012	2
July 2012	2
June 2012	4
November 2011	1
July 2011	2

How badly anyone was hurt

Emergency room 4 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
First aid 4 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 3 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 6 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Emergency room
Made Aug 2, 2022, sent to the company Aug 5, 2022, published by CPSC Aug 19, 2022

The product, in the report: Evenflo 4-in-1 Eat & Grow Convertible High Chair in the color Poppy Floral

We had an infant injury caused by a product. We have been using the Evenflo 4-in-1 Eat & Grow Convertible High Chair for almost a year. Recently, my baby was kicking her feet and the top of the high chair somehow unlatched from the bottom piece and she went flying, while still strapped into the chair, and landed on her face. She was screaming and crying and we contacted a nurse and was advised to take her to the ER to get checked for a concussion. She was finally cleared but has a bruised and swollen cheek, a little bit of a black eye and a scratch on her forehead. We have been using the high chair properly. Even now, we have tested the high chair and when you slightly shake or pull on it, it will sometimes unlatch. This is VERY unsafe. The pieces that are supposed to latch are not mechanical and can easily move and become loose.

Model
28122316
UPC
032884201631
Bought from
Target.com
Bought
Aug 10, 2021
Where
California: Home/Apartment/Condominium
Who was involved
Age 1, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(8/12/2022) Evenflo Company, Inc.: The company is in communication with the customer and an investigation of their claimed issue is ongoing.

CPSC report 20220802-855A6-2147354637. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 25, 2020, sent to the company Oct 27, 2020, published by CPSC Nov 10, 2020

The product, in the report: Evenflow ModTot, Sante Fe SunsetHigh Chair with an adjustable recline seat. The chair is white with a grey seat pad; high chair height can also be adjusted.

The high chair seat was adjusted back. Baby (11 months old) finished eating breakfast. The seat was adjusted back to assist the baby with tilting his drinking cup. When the seat was adjusted forward, the back of his upper arm was pinched leaving a blood blister.
The warnings and instructions states to “Never adjust the seat back while baby is in the high chair” but it doesn’t instruct not to adjust the seat forward. This area doesn’t have a protective barrier to prevent injury.
This is of great concern since we have 6 chairs at our childcare center.

Model
29311391
Where
Friendswood, Texas: School
Who was involved
Age 0, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(11/10/2020) Evenflo Company, Inc.: Evenflo’s consumer services received a voicemail from this caregiver after a child was pinched between the seat back and arm of the Modtot highchair. Consumer was aware from the instructions that she was not supposed to adjust the seat back to a reclined position with the child in the high chair, but she misunderstood the warning in the instruction manual stating never to adjust the seat back with the child in the high chair. She thought that only meant recline. The Evenflo representative explained that the product manual refers to the back of the seat at the “seat back” and that it should never be adjusted in any manner with a child in the seat. Evenflo believes the instructions are clear and the product is safe for use according to the manual.

CPSC report 20200925-52286-2147369594. Submitter: Child Service Provider Search for it on SaferProducts.gov
No one hurt
Made Jun 28, 2017, sent to the company Jul 7, 2017, published by CPSC Jul 21, 2017

The product, in the report: Evenflo quatore 4 in 1 high chair

I have been using the Evenflo Quatore high chair for nearly a year. This afternoon I noticed a rotten odor coming from the larger detachable tray. I unscrewed the tray to open it up. On the inside I found food bits and water had accumulated and begun to rot. Absolutely disgusting. There are several small holes in the tray top that allow food, water, and beverages to drip in. I called evenflo to inquire if there was a fix, or recall, or substitute tray. The service representative said all their trays have those holes to prevent drowning.
If the holes are a safety feature, then they should drain freely, not into an enclosed space that creates a mold hazard. Or at least make the tray easier to disassemble to clean thoroughly.

Model
25804543
Bought from
Babies R Us, New Jersey
Bought
Jul 1, 2016, about then
Where
Sussex, New Jersey: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/7/2017) Evenflo Company, Inc.: Evenflo appreciates this feedback regarding the drain holes in the Quatore 4 in 1 high chair. While this particular model is not in production anymore, learnings from field experience with this high chair can be incorporated into future designs. The Quatore high chair meets or exceeds all applicable requirements of ASTM 404.

CPSC report 20170628-490C2-2147399340. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Feb 6, 2017, sent to the company Apr 5, 2017, published by CPSC Apr 19, 2017

The product, in the report: high chair intended for children up to 70 lbs. Purchase date: Dec 2015

The submitter noticed that food was getting caught in the holes on the tray. The submitter indicated that she had tried cleaning the holes with cleaning products and soaking it but she could not successfully clean the holes. The submitter contacted the firm on January 6, 2017 to inquire about proper cleaning instructions because she noticed gnats around the tray. The submitter was told to use cotton tips to clean the holes but the submitter advised the Rep. (name unknown) that it did not work. The submitter was told that the holes are there as a safety mechanism so liquid could run onto the floor and not stay on the tray. The submitter offered a new tray but the submitter was concerned that this could happen with the new tray. The submitter was also offered a replacement highchair but she states that the model she was being offered was recalled and when she reproached the firm about it they could not explain why she was being offered a recalled model. The submitter was then offered a refund and was told that she would need to dispose of the high chair and provide pictures to the firm of disposal method. The submitter refused the refund.
On January 10, 2017 the submitter’s husband removed the bolts to disarm the tray and found maggots, mold and gnats in the tray. The submitter advised the firm of their findings. The submitter states that the firm has now offered to pick up the high chairs but the she has declined. The submitter indicated that she has hired an attorney.
The submitter indicated that her sons has been feeling ill since March 2016. The submitter believes the tray has been making her sons sick. The submitter indicated that the symptoms include vomiting, diarrhea, and cold symptoms.
The submitter purchased new high chairs and her sons stopped getting sick.
The submitter has twins and received two of these high chairs as a gift in December 2015. The submitter filed a report on the other high chair for the same issue.

Model
Quatore 4-in-1 High Chair
UPC
Unknown
Serial number
25804543 3/13
Where
Ironton, Ohio: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20170206-52B5D-1630796. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Sep 17, 2015, sent to the company Oct 23, 2015, published by CPSC Nov 6, 2015

The product, in the report: hard plastic high chair that can be converted into a table and chair

(09/16/2015) The consumer stated that her daughter was strapped into the seat at the table. As she finished the food, she smacked the table and flipped the table over. The stand that the table is on hit the child in her face between her eyes. The child was bleeding and the space between her eyes was cut to the bone.
The consumer called EMS, who came and took the child to University Hospital. Ten stitches were required to close the cut.

Model
021014SS 28111271
Serial number
25804543
Bought from
Walmart.com
Bought
May 3, 2014, about then
Where
Newark, New Jersey: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(11/2/2015) Evenflo Company, Inc.: This consumer has not contacted Evenflo regarding this incident and also provided no contact information in this CPSC report. Accordingly, Evenflo is unable to obtain further information about this unique incident. The company has never received a similar report in connection with the Convertible high chair, and has been selling this product since 2011. The Convertible is a multi-use product, including a full-size, traditional high chair, which can be “converted” into either a infant/toddler MyTime™ chair with a tray or the MyTime Chair with table. A photo is provided with this response which shows these different use modes. In addition, this product is designed and tested to meet or exceed all regulatory safety requirements, including ASTM 404 (high chairs) and ASTM 2613 (children’s chair), which both have requirements for stability and tipover. Evenflo appreciates this consumer’s concerns, however, and encourages all consumers with comments or concerns about its products to contact our ParentLink consumer resource center at 1-800-233-5921 or www.evenflo.com.

CPSC report 20150917-6C68D-1517470. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Sep 4, 2015, sent to the company Sep 15, 2015, published by CPSC Sep 29, 2015

The product, in the report: Evenflo Concertible High Chair Black&Fushia made for feeding small child that’s unable to walk

This product is the evenflo Convertible High Chair model name is Marianna these high chairs were recalled in June of 2012, however under a different model number. My five month old [REDACTED] feel out of it yesterday September,3,2015 at approximately 1:30pm after I removed the tray to clean it. She was strapped in. A couple of seconds later she fell out onto the ceramic tiling in the kitchen with the inner black mesh the chair as as the cushion still on her arms. She was rushed to the hospital and has suffered from a contusion on her left eye. My safety concern is why we’re recalled in 2012 just to be made again three years later ? It’s a disgrace

Model
Marianna/28111234
Bought from
Wally One Stop Shop
Bought
Jul 20, 2015
Where
Huntington, New York: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(9/30/2015) Evenflo Company, Inc.: Prior to receiving this report from the CPSC, Evenflo had not been contacted by this consumer. Since that time, however, Evenflo has spoken with the consumer to obtained more details. According to the child’s mother, the high chair had been used for three months prior to this incident and, in fact, the harness straps had been unthreaded by the child’s father the day before the incident to clean the seat pad. The child’s father had reassembled the seat pad in the high chair and allegedly rethreaded the harness straps through the back of the seat. When the mother removed the high chair tray to clean it, the straps from the shoulder portion of the harness slid through the openings in the seat and allowed the child to tumble out.
The product instructions outline how the harness system should be threaded and rethreaded (after cleaning of the seat pad). The relevant portion of the instructions is attached to this response. The straps are constructed such that when fully inserted through the slot in the high chair seat back, the butterfly end of the strap locks in place and cannot slide back through. It is important that the straps be pulled on when installing or reinstalling the restraint system, as well as each time a child is placed in the seat, to ensure the straps are locked in place. The warnings for the product reinforce this important step:
“WARNING: Avoid serious injury from falling or sliding out. ALWAYS use the restraining system. . . Pull the straps to adjust the restraint system for a snug, comfortable fit and to verify they are securely installed.”
The Convertible high chair meets or exceeds all applicable U.S. safety regulations, including those pertaining to high chair stability and harness durability. Contrary to this consumer’s understanding, her child’s high chair, a Convertible 281 model (with a more robust tray attachment method) was not included in the previous, unrelated recall on a different model Evenflo high chair. A properly restrained child using a properly installed harness system should not fall out of the high chair, and the company has received no similar reports on the Convertible high chair.
Evenflo encourages all consumers with comments or concerns about its products to contact our ParentLink consumer resource center at 1-800-233-5921 or www.evenflo.com.

CPSC report 20150904-DD716-2147428712. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 23, 2013, sent to the company Jul 31, 2013, published by CPSC Aug 14, 2013

The product, in the report: high chair

evenflo majestic high chair, model 3001395A, manufacture date 01/23/07 small, round plastic screw on side of chair came loose and fell to floor- choking hazard- and that left high chair back loose and unstable; the screw is located in an area that is difficult for me to reattach it as well

Model
3001395a
Bought from
?babiesrus, Maryland
Bought
Jun 1, 2007, about then
Where
Odessa, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand evenflo majestic, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/9/2013) Evenflo Company, Inc.: This Evenflo Majestic™ high chair was the subject of a recall in 2009 to address the seat back detachment described by this consumer. Evenflo has sent this consumer a remedy kit, so that her child may safely use the Majestic high chair.
Consumers who own a Majestic high chair with a model number beginning with “300” and who were not previously aware of the recall should contact Evenflo’s ParentLink consumer resource center at 1-800-233-5921 or online at safety.evenflo.com to register for a recall remedy kit. The model number for the Majestic is located on a label on the back of the seat. The Majestic, with the remedy kit installed, does not present a safety risk to children.

CPSC report 20130723-9FC45-2147453872. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 9, 2012, sent to the company Aug 24, 2012, published by CPSC Sep 10, 2012

The product, in the report: Neon Green and black high chair. the seat comes apart from the base to create a chair and table.

My 18 month old son was not strapped into his highchair and starting moving around. He pushed on the tray with his feet, it popped out, he flew forward, face first onto our wooden flooring, on top of the tray. He immediately started screaming. Yes, I think he was more scared than anything, but when I got a chance to look at him, his face was bleeding pretty quick. Somehow, something caught his cheek and pinched it so hard it split the skin.

Model
Dottie Lime 29111259
Bought from
Walmart
Bought
Mar 23, 2012, about then
Where
Rowlett, Texas: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/10/2012) Evenflo Company, Inc.: The consumer reported to the CPSC that her 18-month old son was not restrained using the internal harness in his Evenflo® Convertible™ High Chair, and when he began moving around, he kicked the tray off and fell forward onto the tray and the floor. The child split his cheek during the incident. The Convertible High Chair is equipped with an internal restraint that meets the retention requirements of the ASTM high chair safety standard, as verified by an independent third-party laboratory; if it had been used at the time of the incident, the child likely would not have fallen out. Although the lack of use of the internal restraint and not the tray detachment likely caused this incident, Convertible High Chairs with model numbers beginning with “2911” were the subject of a recall announced June 5, 2012, for tray detachment issues. Evenflo has contacted this consumer to arrange for her to receive a replacement tray. Evenflo encourages all consumers who own an Evenflo Convertible High Chair with a “2911” model number to contact Evenflo to register for an approved replacement tray and supplemental instructions.

CPSC report 20120808-5CAB3-2147464949. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 9, 2012, sent to the company Aug 21, 2012, published by CPSC Sep 12, 2012

The product, in the report: Lime green convertible high chair. converts from a high chair to a toddler table and chair

I own a convertible high chair by evenflo. My son 10 months old. He was eating breakfast and playing in his high chair. He leaned forward against the tray, the tray snaped off and my son landed in the floor. He now has a bruise across his nose as well as a black eye and a busted lip. He is pretty terrified to sit in any high chair now after the incident.

Model
Dottie Lime
UPC
032884174041
Bought from
Walmart, Alabama
Bought
May 24, 2012, about then
Where
Sylacauga, Alabama: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(8/30/2012) Evenflo Company, Inc.: This consumer reported to the CPSC and Evenflo that her ten-month-old child fell from an Evenflo® Convertible High Chair when the tray inadvertently detached. The consumer also told Evenflo that her child was not restrained by the high chair’s internal harness when the incident occurred, which is contrary to product instructions. The child sustained some facial bruising and bit his lip as a result. The Convertible high chair meets the stability requirements of the ASTM high chair safety standard and the internal restraint meets the retention requirements of that standard, as verified by an independent testing laboratory. If this consumer had used the internal harness at the time of the incident, the fall most likely could have been avoided. Convertible high chairs with model numbers beginning with “2911” were the subject of a recall announced on June 5, 2012, for tray detachment issues like the one described by this consumer. Evenflo has made arrangements to provide this consumer with the approved remedy kit of a replacement tray. The remedy kit is available to all consumers who have registered their Convertible high chairs with the company. Evenflo encourages consumers to register for an approved remedy kit at 800-233-5921 or on the internet at www.safety.evenflo.com.

CPSC report 20120809-663F2-2147464939. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jul 31, 2012, sent to the company Aug 13, 2012, published by CPSC Aug 27, 2012

The product, in the report: evenflo Convertible High Chair - marianna - 29111234

Not only did my nephew of 11 months fall out and bang his head, my grand-daughter of 4 months did as well. Even restrained, the highchair is unsafe. The tray would detach and then the whole thing would tip forward.

Model
Marianna - 29111234
Bought from
Sears
Bought
Dec 29, 2011
Where
verdun, Canada: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(8/23/2012) Evenflo Company, Inc.: This consumer reported that her nephew and granddaughter have both used the Evenflo® Convertible High Chair and have fallen from the unit. Although the consumer claims that the tray detached and the unit then tipped over, the high chair meets the stability requirements of the ASTM high chair safety standard. Similarly, the internal restraint meets the retention requirements of that standard (as verified by an independent testing laboratory) so it is unlikely that the restraint was being properly used at the time of the alleged falls.
Convertible high chairs with model numbers beginning with “2911” were the subject of a recall announced on June 5, 2012, for tray detachment issues like the one described by this consumer. This consumer provided limited contact information and Evenflo is attempting to reach her to ensure she receives the approved remedy kit of a replacement tray. The remedy kit is available to all consumers who have registered their Convertible high chairs with the company. Evenflo encourages consumers to register for an approved remedy kit at 800-233-5921 or on the internet at www.safety.evenflo.com.

CPSC report 20120731-D2635-2147465168. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 23, 2012, sent to the company Aug 10, 2012, published by CPSC Aug 24, 2012

The product, in the report: Evenflo Majestic High chair. It has a green and tan plaid cover and the tan frame. It also came with a battery powered toy that snaps into the tray.

A screw fell out of the backrest and caused the back to collapse while my child was seated in it. It is also extremely difficult to secure the tray to the chair frame. I was standing next to my child when it happened, so I was able to catch her. She did not sustain any injuries. This incident happened with my first daughter. I have stored the chair since then and just recently retrieved it for my newest addition. This is when I remembered that there was a safety problem with the chair.

Model
Majestic
Serial number
3001633A
Bought from
Babies R Us
Bought
Apr 12, 2006, about then
Where
Enon, Ohio: Home/Apartment/Condominium
Who was involved
Age 3, Female
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/20/2012) Evenflo Company, Inc.: This consumer contacted the CPSC because the seat back on her child’s Evenflo Majestic™ high chair inadvertently detached and because she was having problems keeping the tray attached. No injuries were associated with this report. The Majestic high chair was the subject of recalls announced in 2008 and 2009 to address the seat back detachment described by this consumer. This consumer also contacted Evenflo by telephone. During that call, Evenflo was able to provide this consumer with a remedy kit for the seat back and to determine that the difficulty the consumer was having with the tray assembly was due to a misplaced part necessary to attach the tray to the high chair.
Consumers who own Majestic high chairs with model numbers beginning with “300” and who were not previously aware of the recall should contact Evenflo’s ParentLink consumer resource center at 1-800-233-5921 or online at safety.evenflo.com to register for a recall remedy kit. The model number for the Majestic is located on a label on the back of the seat. The Majestic, with the remedy kit installed, does not present a safety risk to children.

CPSC report 20120723-8BA4E-2147465444. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 19, 2012, sent to the company Jun 27, 2012, published by CPSC Jul 12, 2012

The product, in the report: Evenflo Convertible high chair

We had just bought his high chair, brand new in box, online, and used it 1 time. The 2nd time I went to put my baby in the chair, and the straps were way too short for my child, who was only about 14 months at the time, so I decided to put the tray on in the meantime, so I could go around to the back to see about adjusting the straps. To my HORROR, my son barely pushed on the tray and it popped off, and he tumbles to the floor. He cried, and was shaken up. I immediatly contacted the online retailer, and I have proof of the date of the message sent, so this is not to “jump on the wagon” with all the other re-calls..I was one of the 1st ones to report this. It was really a trying time, having to sit right next to my baby, taking the high chair down from the higher height, down to the lower level, close to the floor, and I had to sit right next to him, so if the tray did pop off, I was right there. My son still is learning to walk, so I figured that once he can walk himself, then I wouldnt need the tray anyways. I am very happy that its been re-called, and that my claims are valid!

Model
Dottie Lime 29111259
Bought from
ebay baby shop
Bought
Mar 15, 2012
Where
Albert Lea, Minnesota: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/5/2012) Evenflo Company, Inc.: The consumer reported to the CPSC that her unrestrained child fell from his Convertible High Chair when the tray detached. Apparently, this consumer had not used the internal restraint in the high chair and was adjusting the restraint straps on the back of the high chair when the incident occurred. Convertible High Chairs with model numbers beginning with “2911” were the subject of a recall announced June 5, 2012, for tray detachment issues like the one described by this consumer. Consumers who own an Evenflo Convertible High Chair with a “2911” model number and are not aware of the June 2012 tray recall should contact Evenflo at 1-800-233-5921 or on the web at safety.evenflo.com to register for an approved replacement tray and supplemental instructions.

CPSC report 20120619-7ACCE-2147466473. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jun 16, 2012, sent to the company Jun 25, 2012, published by CPSC Jul 10, 2012

The product, in the report: Convertible high chair Dottie Lime model number

I purchased an Evenflo convertible highchair a couple months ago for my 2 1/2 year old daughter from Wal-mart. One day she was trying to climb into the highchair by herself. She put her foot on the table part and pulled herself up on to the table completely. Once she had both feet on the table she was using the tray to hoist herself into her seat and even though the tray was in correctly it completely came out of place and my daughter tumbled off and broke her right clavicle.

Model
29111259
Bought from
Wal-mart, Virginia
Bought
Apr 12, 2012
Where
virginia beach, Virginia: Home/Apartment/Condominium
Who was involved
Age 2, Female
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(6/29/2012) Evenflo Company, Inc.: The consumer reported to the CPSC and to Evenflo that her approximately 2 ½-year-old child fell while climbing on the outside of her Evenflo Convertible High Chair, causing injury to the child and the tray to detach. Evenflo advises all high chair owners that children should never be allowed to climb into any high chair, particularly with the tray attached, as the child’s weight can cause the high chair to tip and fall, resulting in injuries. Convertible High Chairs with model numbers beginning with “2911” were the subject of a recall announced June 5, 2012, for tray detachment issues unrelated to this type of misuse, but Evenflo has already provided this consumer an approved remedy kit for her high chair to address the recall issue. Consumers who own an Evenflo Convertible High Chair with a “2911” model number and are not aware of the June 2012 tray recall should contact Evenflo at 1-800-233-5921 or on the web at safety.evenflo.com to register for an approved replacement tray and supplemental instructions.

CPSC report 20120616-48878-2147466563. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 6, 2012, sent to the company Jun 21, 2012, published by CPSC Jul 6, 2012

The product, in the report: It is a evenflo convertable high chair. It is hot pink with silver legs and has black, white and pink flowers on the cloth part of the high chair.

I have an Evenflo Highchair exactly like the one in this picture : http://wtvr.com/2012/06/05/recall-evenflo-childrens-high-chair-recalled/ My daughter [REDACTED] will be 1 on June [REDACTED] and in the passed two months, she has fallen out of this high chair 2 times. She has gotten bruises on her face inbetween her eyes with a bump, and under her eye making it look like she had a black eye.

Model
29111234
Bought from
www.walmart.com
Bought
Mar 23, 2012, about then
Where
Farmington, New Hampshire: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/10/2012) Evenflo Company, Inc.: The consumer reported to the CPSC that her child fell twice from her Evenflo Convertible High Chair resulting in bruising and a bump. Evenflo attempted to contact the consumer for more information about the alleged incidents but did not obtain any further details. It is unknown whether the child was properly restrained or whether the tray of the high chair was being used at the time of the incidents. The Convertible High Chair is equipped with an internal restraint that meets the retention requirements of the ASTM high chair standard, as verified by an independent third-party laboratory, so it is unlikely that the internal restraint was being used at the time of the alleged falls.
Although Evenflo does not know if this consumer’s issue with the high chair was related to the tray, Convertible High Chairs with model numbers beginning with “2911” were the subject of a recall announced June 5, 2012, for tray detachment issues. Because Evenflo was unable to reach this consumer via telephone, the company sent an approved remedy kit to the address provided in the CPSC report. Evenflo encourages all consumers who own an Evenflo Convertible High Chair with a “2911” model number to contact Evenflo, if they have not done so already, at 1-800-233-5921 or on the web at safety.evenflo.com to register for an approved replacement tray and supplemental instructions.

CPSC report 20120606-87F1B-2147466900. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 6, 2012, sent to the company Jun 14, 2012, published by CPSC Jun 28, 2012

The product, in the report: Evenflo Convertible High Chair- Dottie Lime color

I have 2 of the Evenflo convertible high chairs and withing 1 week of setting them up, the tray started detaching from the chair and twice my son fell from the high chair ( a drop of about 3 1/2-4 feet). He had some bumps and bruises, but nothing super serious (although I think we were just lucky) since then I have been using them on the floor without the table. The trays still come off occasionally but since they are only about 8-10 inches off the floor it isn’t a long way to fall.

Model
Evenflo Convertible High Chair- Dottie Lime color
Serial number
29111259
Bought from
amazon.com
Bought
Feb 8, 2012, about then
Where
Whittier, California: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(6/20/2012) Evenflo Company, Inc.: The consumer reported to Evenflo and then the CPSC that her child fell from his Convertible High Chair when the tray detached. Convertible High Chairs with model numbers beginning with “2911” were the subject of a recall announced June 5, 2012, for tray detachment issues like the one described by this consumer. Evenflo appreciates that this consumer contacted the company directly with valuable feedback on its products. Evenflo has already provided this consumer an approved remedy kit for both of her high chairs to address tray detachment issues. Consumers who own an Evenflo Convertible High Chair with a “2911” model number and are not aware of the June 2012 tray recall should contact Evenflo at 1-800-233-5921 or on the web at safety.evenflo.com to register for a replacement tray and supplemental instructions.

CPSC report 20120606-E11EE-2147466868. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 10, 2011, sent to the company Nov 18, 2011, published by CPSC Dec 5, 2011

The product, in the report: Evenflo Envision High Chair

My niece and my son have both gotten their arm stuck in the side of my mom’s Evenflo Envision high chair. They got stuck in the space in between the seat and the leg. They were able to slide their arm into the space and not back out. It resulted in discomfort only.

Model
Envision
Serial number
2891375
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Other Relative
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/2/2011) Evenflo Company, Inc.: The consumer reported that both her niece and her 9-month-old son had inserted an arm between the seat and back frame of her mother’s Evenflo Envision High Chair and were unable to remove their arms without assistance. No injuries resulted. The Envision High Chair meets all requirements of ASTM standard F404 for high chairs, including requirements for maximum and minimum opening sizes, as demonstrated by numerous third-party lab tests over the high chair’s period of manufacture, which ended in November 2005. Additionally, all edges of the Envision High Chair, including those found on the seat and frame, are well-rounded to facilitate ease of use and to avoid sharp edges as required by federal regulation 16 CFR 1500.
Upon receiving the CPSC database report, Evenflo attempted to gain additional information from this consumer. Because the consumer only provided a physical address, however, Evenflo’s only option was to send the consumer a letter seeking more information. The company has not yet received a response.
This CPSC report suggests that the children were too young to understand how to remove their arms from the space between the seat and the back frame, but it does not suggest that the Envision presents a potential hazard to the child-occupant.
Evenflo encourages all consumers who have feedback about our products to contact our ParentLink consumer resource center at 1-800-233-5921 or on the web at www.evenflo.com.

CPSC report 20111110-79B9A-2147473478. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 15, 2011, published by CPSC Aug 24, 2011

The product, in the report: EvenFlo High Chair

Consumer stated that out of the 4 years that she has had her high chair she has had 4 screws fall from the high chair at the bottom posing a potential fall hazard. The screws fell from the base and the adjustor, 2 from each position. The consumer’s child has not been hurt by the product. The consumer called the firm this morning and two years ago about the product. The consumer cannot recall the recall what the firm offered two years ago but today they offered the consumer replacement parts at a price. The consumer has yet to call the retailer.

Model
2981718A
Bought from
Babies R Us, Connecticut
Bought
Mar 15, 2008, about then
Where
Colchester, Connecticut: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/24/2011) Evenflo Company, Inc.: The consumer first reported to Evenflo and then to the CPSC that several screws had fallen out of her child’s four-year old Evenflo Expressions high chair. When Evenflo discussed the matter with the consumer in July 2011 to troubleshoot the problem, she could not recall the method of assembly at the time of original purchase (sometime in late 2007 or early 2008), or whether a power tool was used to install the screws contrary to the product instructions. The consumer was upset that Evenflo would not replace her more than three and a half year-old model high chair years after its warranty period had ended and informed Evenflo she would be contacting the CPSC, which she did later that same day.
Since that time, Evenflo has arranged with the consumer to examine the high chair to permit further analysis of the complaint, but the high chair has not been received by the company as of the date of this comment. The Expressions model high chair, however, was tested by independent third-party laboratories throughout its production (which ceased in 2009) to confirm that it met the applicable ASTM high chair safety standard, as well as federal requirements for the release of small parts. Additional durability and abuse testing by Evenflo beyond that required by regulation or guidelines confirmed that the screws used to assemble the Expressions high chair do not release even under rigorous usage and foreseeable misuse.
Based on testing and examination of other returned Expressions units, the company has concluded that the limited number of reports of screws releasing from a handful of units among the greater than 1,000,000 Expressions high chairs sold, typically is attributable to either incomplete tightening or over tightening of the screws during assembly. When properly assembled and used in a reasonably foreseeable manner, however, the screws will not separate from the chair.
Evenflo appreciates the detailed information provided by this consumer, and encourages all consumers who have feedback about our products to contact our ParentLink consumer resource center at 1-800-233-5921.

CPSC report 20110715-56A27-1191722. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 14, 2011, published by CPSC Aug 5, 2011

The product, in the report: Evenflow Majestic High Chair

The seat back just fell off. Luckily no injury to child. Seat and back are attached maily by plastic cap and screw which is not the smart design.

Where
Maryland: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Evenflow, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/22/2011) Evenflo Company, Inc.: The consumer reported that the seat back of her child’s Evenflo Majestic™ High Chair inadvertently detached, but that her child was not injured. The Majestic High Chair was the subject of recalls announced in 2008 and 2009 to address the occurrence reported by this consumer. Consumers who own Majestic High Chairs with model numbers beginning with 300 who were not previously aware of the recalls should contact Evenflo at 1-800-233-5921 or on the web at safety.evenflo.com to register for a recall remedy kit. The model number for the Majestic High Chair is located on a label on the back of the seat. The high chair, with the remedy kit installed, does not present a hazard to children.
Contact information was not provided with the report to permit the company to assess this allegation beyond what was contained in the original CPSC database report. Evenflo encourages consumers to contact its ParentLink consumer service center at 1-800-233-5921 with any questions and concerns about Evenflo products.

CPSC report 20110714-5526E-2147477205. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Evenflo high chairs

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