Dorel Heritage Estate Crib cribs, not portable

The reports, as CPSC published them

1. First aid

   Made Jul 19, 2011 · , published by CPSC Aug 10, 2011

   The product, in the report: Dorel Heritage Estate Crib in Expresso.

   From: [REDACTED] Sent: Thursday, June 30, 2011 11:48 PM To: CSR Subject: Reporting Injury and potential choking hazard

   RE: Model Number: DASE5508EP1 Date of Manufacture: 07/2010 (STF)

   The Dorel Vintage crib we purchased is of poor quality. We noticed small scratches on the side when we put it together. We only had it about a month when we realized the scratches were actually cracks in the wood that were painted over. At first we thought it was just a vanity issue. It looks like the wood was not dried properly before it was painted. There are now cracks in the wood on both of the sideboards that is causing the paint to chip. There are at least 40 cracks on each side rail that spider out horizontally. We are afraid that our baby could choke on the paint chips if he put them in his mouth, breath them in or get them in his eyes. Also, it seem as if there might be irregular spacing of the bars/slats. So slight it was barely noticeable until our baby got his leg stuck and became trapped. It took 3 people over an hour and 20 minutes to get him out. His injuries from the incident included minor skin abrasions to severe bruising of the left inner thigh, bruising and swelling of the kneecap and torn muscles of the leg. If he hadn’t gotten immediate attention he could have easily twisted or broken the leg. We registered the crib when we got it home to be sure we were informed of recalls. We haven’t been contacted about any recalls so we assumed this crib is safe. Has this model been recalled and no one contacted us yet? (I have resent our information to product registration just to be sure) We would like to file a report regarding the potential choking hazard (paint chips) and injury due to entanglement (slats/crib injury). We are not sure what else to do at this point but to buy another crib, something we are unhappy about having to do as we spent a lot of money on the current one and it was exactly what we wanted. We are contacting the store we purchased the crib from to see if they are able to offer us an exchange or replacement. Please let us know if we need to fill out any forms to properly report our concerns or if this email will suffice.

   Regards, [REDACTED] From: [REDACTED] Subject: RE: Reporting Injury and potential choking hazard To: [REDACTED] Date: Thursday, July 7, 2011, 12:34 PM

   --- On Thu, 7/7/11, [REDACTED] wrote: Hello, In order for us to be in a better position to assist you, please provide us with pictures of the damages. Rest assured that the model you have has not been recalled. We take the safety of our cribs for our customers, especially children, very seriously. As a part of our commitment to quality and safety, all our products are fully tested prior to shipping by independent testing laboratories who certify them to meet or exceed all government and industry standards. There are government standards that regulate the distance between the slats to be a maximum of 2 3/8 inches. The concerns you have expressed although understandable, are not considered to be a manufacturing defect of the crib. Please take some time to measure the distance between the slats to make sure it meets the standard. All cribs that are manufactured with slats must meet these government criteria. If you find that the distance conforms to government standards, we recommend the use of a preventative product called a crib shield. The crib shield is a breathable netting which attaches around the crib and prevents active children from getting their legs or arms stuck between the slats. It can be purchased at any baby accessory store or on the internet. One way to find information on this product is to Google the word crib shield, many manufactures will appear which offer different designs and colors as well as information about the product.

   Sincerely, Customer Support Services

   To Customer Support, Attached are the photos you requested. As you will see from the photos the worst cracking is on the right top headboard and we have noted where a few small chips have already come off each side. We measured the crib slats and have found they are less than 2 3/8 and therefore, conform to the government requirement you listed. We will look into the crib shield you suggested to prevent any further chance of injury from the slats. We are very glad to hear we were not part of the recent recall. Thank you for your continued help in this matter.

   Regards, [REDACTED

   On Mon, 7/11/11, [REDACTED] wrote: From: [REDACTED] Subject: RE: Reporting Injury and potential choking hazard To: “[REDACTED] Date: Monday, July 11, 2011, 1:15 PM

   Hello, We appreciate the pictures kindly provided. We can have the left and right side panels replaced with new ones. Please confirm your address and we shall place the order for the parts and have them shipped directly to your home free of charge.

   Sincerely, Customer Support Services

   Model

   DASE5508EP1

   Bought from

   Sears

   Bought

   Nov 20, 2010, about then

   Where

   Shoreham, Vermont: Home/Apartment/Condominium

   Who was involved

   Age 0, Male

   The reporter’s relation to them

   My Child

   As this report names them

   Brand Dorel Heritage Estate Crib, made or sold by Jardine Enterprises

   How badly, in CPSC’s words

   Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Sources