Jool Baby potty chairs or training seats
5 reports to CPSC, the latest made Jul 6, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 5reports to CPSC
- Jul 6, 2026the latest report was made
- Apr 2, 2026the earliest
- 5with the company’s comments
- Brand
- Jool Baby
- Maker
- Jool Products LLCMakers, importers or sellers, as the reports name them
- Product
- Potty chairs or training seatsCPSC’s product type: Potty Chairs or Training Seats (code 1535), in Baby: Nursery Equipment & Supplies
Other ways the reports write the brand (1)
“Joolbaby”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2026 | 1 |
| June 2026 | 1 |
| April 2026 | 3 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
- Hurt, care not known 1 CPSC: Injury, Level of care not known
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Jul 6, 2026, sent to the company Jul 8, 2026, published by CPSC Jul 22, 2026
The product, in the report: Jool Babys On My Own Potty Ladder - Gray and white 15.5in x 14in x 3.8in 2lbs Holds up to 40lbs
Ive purchased a Jool Baby On My Own Ladder Potty from our local Target. As my toddler was stepping down the ladder potty the rung cracked and broke causing him to lose his footing and falling to the ground. He hit the side of his face and head on the floor. The product is very flimsy and wobbly.
- Model
- Jool Baby On My Own Potty Ladder
- UPC
- 810126710017
- Bought from
- Target
- Bought
- Apr 13, 2026
- Where
- Phoenix, Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 2, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Jool Baby, made or sold by Jool Products LLC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Hurt, no treatment Made Jun 16, 2026, sent to the company Jun 22, 2026, published by CPSC Jul 8, 2026
The product, in the report: Jool Baby On My Own Potty Ladder
My 2.5 year old was using the Jool Baby On My Own Potty Ladder when the step used to access the seat broke under her. As a result, my toddler fell down and the sharp plastic left massive, severe scratches down her back, drawing blood. These scratches are about 10+ inches long from her buttcheeks to her shoulder blades. There was no indication that the step was going to break and this product was being used as intended. She is about 32 pounds and the weight limit on the seat is 40 lbs.
- UPC
- 810126710017
- Bought from
- Target, Virginia
- Bought
- Mar 15, 2026
- Where
- Moyock, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 2, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Jool Baby, made or sold by Jool Products LLC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
First aid Made Apr 13, 2026, sent to the company Apr 16, 2026, published by CPSC Apr 30, 2026
The product, in the report: Jool Baby On My Own Potty Ladder in gray. UPC 810126710017 TCIN 89854033
Our son was using the Jool Baby On My Own Potty Ladder, which is a potty chair, at our home. He was just about to turn 3, and still under the weight limit. As he moved forward to get off of the potty chair, the base of his penis caught on the splash guard and it cut him. We contacted his pediatrician and have the records from that call, and were ultimately able to stop the bleeding. It took a further two weeks to heal and he now has a scar. I did not provide a picture of his injury as it is on his penis, though we did send a picture to the pediatrician.
- Model
- Jool Baby On My Own Potty Ladder - Gray
- UPC
- 810126710017
- Bought from
- Target
- Bought
- Oct 11, 2025
- Where
- Eagan, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Age 3, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Jool Baby, made or sold by Jool Products LLC
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Hurt, care not known Made Apr 2, 2026, sent to the company Apr 7, 2026, published by CPSC Apr 21, 2026
The product, in the report: Joolbaby Potty Training Seat with 2 Step Ladder, adjustable height, color gray.
Child was using potty seat and when he shifted forward to climb down, he cut himself on the sharp edge of the splashguard front of the potty part
- Model
- Potty Training Seat with 2 Step Ladder
- Serial number
- Unknown - no label on product, don’t have box
- Bought from
- Walmart
- Bought
- Dec 26, 2025
- Where
- Palenville, New York: Home/
Apartment/ Condominium - Who was involved
- Age 2, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Joolbaby, made or sold by Jool Products LLC
- How badly, in CPSC’s words
- Injury, Level of care not known
-
Emergency room Made Apr 2, 2026, sent to the company Apr 7, 2026, published by CPSC Apr 21, 2026
The product, in the report: Potty training seat with 2 step ladder. 24 x 14.8 x 23 inches Product weight w/ packaging: 3.6 lbs I did recieve as a gift, originally bought on amazon. https://a.co/d/0fznYK2O Their website: https://joolbaby.com/products/potty-training-ladder-soft-cushioned-seat-adjustable-height-collapsible-non-slip-with-splash-guard
My child cut their private parts and it prompted an ER visit. Product is a ladder type, potty training device from brand “Joolbaby”. Used to use the restroom by a toddler boy. My child was simply getting off the potty, scooted forward and lost balance a little, slamming his member against the pee guard and cutting the top base of penis.
- Model
- PT-LDR-3-GY
- UPC
- 850009119735
- Bought from
- Amazon.com
- Bought
- Mar 10, 2025, about then
- Where
- San Antonio, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 3, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Joolbaby, made or sold by Jool Products LLC
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.