Hearth Record

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Sophie the Giraffe pacifiers and teething rings

13 reports to CPSC, the latest made May 10, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 13reports to CPSC
  • May 10, 2023the latest report was made
  • Dec 7, 2012the earliest
  • 0with the company’s comments
Brand
Sophie the Giraffe
Makers
CALISSON INC and VULLI (JOUETS)Makers, importers or sellers, as the reports name them
Product
Pacifiers and teething ringsCPSC’s product type: Pacifiers or Teething Rings (code 1525), in Baby: Nursery Equipment & Supplies
Other ways the reports write the brand (9)

“Sophia the giraffe”, “Sophie”, “Sophie Giraffe”, “Sophie La Girafe”, “Sophie The Giraffe Teether”, “Sophie giraffe”, “Sophie la Girafe”, “Sophie the Giraffe Teething toy” and “sophie the giraffe by vulli”

By month

1 report from June 2022 to May 2023; the most in May 2023, 1. 12 earlier reports, since December 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20231
January 20174
September 20162
February 20151
March 20141
February 20141
September 20131
June 20131
December 20121

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 9 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made May 10, 2023, sent to the company Jun 7, 2023, published by CPSC Jun 22, 2023

    The product, in the report: Toy giraffe [Teether]

    Caller stated that her 6-month-old child choked on the toy, the child had placed the leg of the giraffe down her throat, she immediately removed it, but could have caused serious injuries if she did not act quickly. Caller stated that the toy is labeled for 0-12 months. No medical attention was needed. No air was passing around the leg lodged into her throat. The manufacturer was not contacted.

    Caller is concerned that there have been other complaints online about the same incident. Caller feels that this toy is unsafe for children and should be reported, before other children are injured.

    Model
    unknown
    Bought from
    Gift
    Where
    Bennington, Nebraska: Home/Apartment/Condominium
    Who was involved
    Age 0, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Sophie the giraffe, made or sold by CALISSON INC
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jan 19, 2017, sent to the company Jan 30, 2017, published by CPSC Feb 20, 2017

    The product, in the report: It is a teething toy for children in the shape of a giraffe

    I noticed posts going around about Sophia the Giraffe and it having mold inside so I was curious and cut my sons opened and to my shock his has mold growing inside. I have always been very careful to follow the instructions for cleaning I always only wiped it down With a damp cloth because for a tether 30.00 is very expensive so I especially wanted to make sure to take care of it properly since it really is the only tether he would use and I was comfortable after reading all the positive reviews and looking into what it was made out of.

    UPC
    3056566163243
    Bought from
    Target
    Bought
    Jan 1, 2016
    Where
    Longwood, Florida: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Sophia the giraffe, made or sold by CALISSON INC
    How badly, in CPSC’s words
    Incident, No Injury
  3. Seen by a doctor or nurse

    Made Jan 18, 2017, sent to the company Feb 6, 2017, published by CPSC Feb 28, 2017

    The product, in the report: Teether

    I purchased a Sophie the giraffe teether for my daughter a few months ago. I made sure to clean it often and never used it as a bath toy. My daughter used it many times. I noticed an odor coming out of the hole and then saw an article about Sophie being full of mold. I put two and two together and decided to cut the teether and make sure it was ok. It was not, it was full of nasty black mold. During the last few months my daughter has had a rash which started on her face. The Dr said it was eczema and that my daughter must be allergic to something in her environment. I have picture of the teether and Dr reports of the rash.

    Bought from
    Jet.com
    Where
    Plymouth, California: Home/Apartment/Condominium
    Who was involved
    Age 0, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Sophie the giraffe, made or sold by CALISSON INC
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  4. No one hurt

    Made Jan 18, 2017, sent to the company Feb 6, 2017, published by CPSC Feb 28, 2017

    The product, in the report: Teething toy

    Product is Sophie giraffe teething toy. Reports on social media say that toys contain mold. This prompted us to cut open this toy which our 8 month old has been using for 6 months. Sure enough, it is full of black mold. This toy should not be used by children, especially kids who are teething, which causes excessive saliva and profuse drooling.

    Model
    Sophie
    Bought from
    Target
    Bought
    Jun 15, 2016, about then
    Where
    Brewer, Maine: Home/Apartment/Condominium
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Sophie giraffe, made or sold by CALISSON INC
    How badly, in CPSC’s words
    Incident, No Injury
  5. First aid

    Made Jan 5, 2017, sent to the company Jan 13, 2017, published by CPSC Feb 7, 2017

    The product, in the report: Sophie the Giraffe teether rubber ,total height 7 inches ,2-3 inches leg long

    Sophie La Giraffe teething toy My daughter is 5 month old and 3 weeks , she was army crawling on the floor and chewing the Giraffe teething toy while she on her tummy.I was watching her .I turn my head away just a second and turn back, my daughter wasn’t move, she didn’t make a sound neither, I got down my knee watch her closer. She was choking on Sophie Giraffe front leg that slipped in her throat too far and blocking her airway, she can’t breath or make any sound. I realized she was choking and almost stop breathing. I pulled the Giraffe teething toy out of her mouth then she threw up and starting breathing. I was terrified and didn’t realize that expensive famous toy will become a great danger teething toy if the baby chewing in while they are on their tummy on the ground. I feel really disappoint that there are many post complaint in the internet comment about this teething toy and the company distributor in America confirmed that the Giraffe teething toy not choking hazardous. and It never been recall. This teething toy apparently choking hazard for my daughter and I almost lost her forever.

    Bought from
    It was a gift from baby shower
    Bought
    Mar 11, 2014, about then
    Where
    McHenry, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 0, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Sophie La Girafe, made or sold by CALISSON INC
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  6. First aid

    Made Sep 26, 2016, sent to the company Oct 4, 2016, published by CPSC Oct 26, 2016

    The product, in the report: Sophie the Giraffe teether made by Vulli

    My son has the Sophie Giraffee teether made by Vulli. On 9/26/16 he was chewing on it like has been for a month of so. One of the legs became completely lodged in his throat. His hands were no longer on the toy and the leg was completely lodged for what we estimate for several minutes. He began choking and gagging. My husband was close by and was able to pull it out. He cried for a while which I believe to be because his throat hurt. Had he not been so closely monitored, he could have died.

    Google searches of this issue indicate that it’s ongoing and the toy is unsafe. Multiple people talk about the legs being lodged in the throat. Why has this toy not been recalled?

    Bought from
    Babies R Us
    Bought
    Aug 30, 2016
    Where
    New Egypt, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Sophie, made or sold by CALISSON INC
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  7. No one hurt

    Made Sep 14, 2016, sent to the company Oct 5, 2016, published by CPSC Oct 20, 2016

    The product, in the report: Sophie the Girafe. Total length 7 inches, width 4 inches. Length of legs 2 and 1/4 inches. Soft rubber Teething Toy. It is a cream color with orange spots. Concern is the length of the legs and the diameter of the hoofs are what I believe is what got lodged in my Grandaughter’s airway.

    My 6 month old Granddaughter’s airway was blocked when using the Sophie the Girafe! Sitting on the floor with my Granddaughter in my lap I introduced Sophie the Girafe to her for her to put in her mouth as she is teething, it was obvious she loved the soft sensation on her gums. After putting one of the legs in her mouth I heard a little gasp, no air was coming out, I gave a quick pull the leg was out, she was breathing fine, thank God! My granddaughter’s longest finger measures one and a half inches long, the giraffe’s leg measures two and a quarter inches long. Her little fingers are also very small around, where not only is the giraffe’s leg is larger around, the hoof is so much larger than a baby’s fingertip. I believe it is the hoof of the giraffe that was lodged in her airway. I was very concerned that this could happen to another baby I reached out to the US Safety Product Safety Commission as well as the toy Company. The toy company states this toy stimulates the five senses, Taste: “Sophie the Girafe is made of 100% natural rubber and food paint, and is completely safe to chew, just like a feeding bottle teat. Her soft texture and numerous chewable parts (ears, horns, legs) make her perfect for soothing a baby’s sore gums during teething”. The toy company’s response to me stated their company meets legal European and worldwide standards and does not create a risk of choking or oppression. They perform tests to simulate the throat and trachea of a child and concludes the giraffe cannot cause a child to choke and is not a choking hazard. Also to provide a child with parental supervision. Also they compared what happened to my granddaughter as: “When a baby puts their fingers in their mouth, they may be able to regurgitate themselves and/or emit choking sounds that can frighten parents. This may also occur when a child puts Sophie la giraffe in their mouth. This is not a loss of breath, which can arise when respiratory tracts are blocked, but regurgitation.” My Grandaughter’s airway was blocked! We are the voice for our precious babies. We need more thorough testing to keep our babies safe and hol the toy companies accountable. The US Consumer Product Safety Commission has been notified.

    Model
    B616324-S
    UPC
    3056566163243
    Serial number
    Batch # 334025
    Bought from
    Learning Express
    Bought
    Aug 31, 2016
    Where
    Lexington, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 0, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Sophie la Girafe, made or sold by CALISSON INC
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Feb 27, 2015, sent to the company Mar 10, 2015, published by CPSC Mar 24, 2015

    The product, in the report: Sophie The Giraffe Teether

    My 4 month old son, that does not have any teeth, was chewing on his Sophie la Giraffe So’Pure Teether and it started to crack and a chunk of it even broke off. I contacted the manufacture through their website over 2 weeks ago and have not heard a response.

    Model
    Ref: [REDACTED]
    UPC
    3056562003185
    Serial number
    3056562003185
    Bought from
    Bed Bath and Beyond, North Dakota
    Bought
    Jul 16, 2014, about then
    Where
    Grand Forks, North Dakota: Home/Apartment/Condominium
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Sophie The Giraffe Teether, made or sold by CALISSON INC
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Mar 3, 2014, sent to the company Mar 11, 2014, published by CPSC Mar 26, 2014

    The product, in the report: Sophie the Giraffe (the package with the rubber giraffe and the stuffed animal giraffe)

    Sophie the Giraffe

    When I purchased this there was a piece of the rubber on the head of the giraffe that had been torn/pulled away from the horn on the top of the head. I had to pull this off because it was coming lose and could have been a choking hazard for my daughter. Now there is a hole in the back of the head that I could only assume is going to get bigger as she chews on it and in turn the whole horn could fall off. On the stuffed animal giraffe the ear is only sewn on half way. Therefore, it is very easy to pull off and will also be a choking hazard.

    I googled a customer service phone number for the company and got a telephone number on the same web page as a form I could email. I called this number and a guy named [REDACTED] answered. He sounded surprised and bothered to get my phone call. He started asking me where I got his phone number from. I then told him I was trying to file a complaint about this product and asked who I could talk to. He told me that I could talk to him but he did not sound happy about it all. When I advised him of the problems he told me that it must be something that I did to the product because they have sold over 50 million of this products. I advised him that all I have done was run the rubber giraffe under water to rinse it off and that was it. I have not even washed the stuffed animal giraffe. When I told [REDACTED] this he told me that it must be from a dog chewing on it. I advised him that my dogs are not allowed near my daughter’s toys so it was not from them. When I advised him that I understood that he might have sold 50,000 of these products but mine was defective, [REDACTED] corrected me in the middle of my sentence by telling me that he actually sold 50 million not 50,000. [REDACTED] then told me that he has received several frivolous complaints about the product (which to me meant he did not believe anything I was saying). Then he asked me to send him pictures of the defects, which I complied. However, [REDACTED] should have just asked for the pictures in the first place so he could investigate the problem instead of treating me like a liar to begin with.

    Serial number
    322288
    Bought from
    Sams Club
    Bought
    Feb 1, 2014
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Sophie the Giraffe, made or sold by CALISSON INC
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Feb 26, 2014, sent to the company Mar 7, 2014, published by CPSC Mar 31, 2014

    The product, in the report: Sophie the giraffe toy made BT Vulli.

    My son was playing with the baby teething toy Sophie the giraffe. I looked over at him, and the leg of the toy was lodged down his throat and he was choking. This is a very unsafe toy.

    Where
    North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand sophie the giraffe by vulli, made or sold by VULLI (JOUETS)
    How badly, in CPSC’s words
    Incident, No Injury
  11. Hurt, care not known

    Made Sep 9, 2013, sent to the company Sep 30, 2013, published by CPSC Oct 30, 2013

    The product, in the report: teether toy

    Caller stated that after purchasing the teething toy approximately 5 seconds later her 5 month old child was choking on the feet of the giraffe. The child was able to placed the toy in her mouth and it became lodged in her throat. She was able to retrieve the product before there was any injury to the child. No medical attention was received. There is no warning label.

    9/8/13 She contacted the Manager of the store and she was informed that he has received complaints from other consumers of the same incidents and that she could write a review online.

    She feels that this teether toy is a choking hazard and could have caused fatality.

    The product is not involved in a recall.

    Model
    unknown
    Serial number
    unknown
    Bought from
    Babies R US, California
    Bought
    Sep 7, 2013
    Where
    Marino Valley, California: Home/Apartment/Condominium
    Who was involved
    Age 0, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Sophie the Giraffe Teething toy, made or sold by VULLI (JOUETS)
    How badly, in CPSC’s words
    Injury, Level of care not known
  12. No one hurt

    Made Jun 23, 2013, sent to the company Jul 2, 2013, published by CPSC Jul 24, 2013

    The product, in the report: Sophie the Giraffe teething toy by Vulli

    My 5-month-old son was chewing on Sophie the Giraffe (by Vulli) while lying on the floor. He rolled over which, at this point, happens pretty regularly. He was only 5 feet from me and my daughter, so we noticed pretty quickly that he was struggling more than usual on his stomach. When we flipped him back over, he had a giraffe leg shoved the entire way into his mouth, stuck in his throat, with another of the legs squeezed against the outside of his cheek so it was “clipped” around his mouth. He had vomited and was struggling to breathe. When my daughter pulled it out of his mouth, there was an audible pop and she had to tug, so it was jammed in there. Luckily we were close to him and this all happened in less than 30 seconds, but for a product that has been available for 50 years to cause a problem like this is very frightening.

    Bought from
    Amazon.com
    Bought
    Nov 23, 2012
    Where
    Freeport, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Sophie the Giraffe, made or sold by VULLI (JOUETS)
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Dec 7, 2012, sent to the company Dec 28, 2012, published by CPSC Jan 14, 2013

    The product, in the report: Sophie Giraffe by Vulli. Numer on product is 321230 Purchased at Sam’s Club in November 2012.

    My 5 month old child was laying on the floor on his stomach playing with Sophie Giraffe by Vulli a teething toy. I stepped away to sit down and when I looked back at my baby, Sophie the Giraffe’s legs were logded in my sons throat and he was vomiting and face down on the floor. I grabbed him and had to pull the toy from his throat. He wasn’t able to breath or swallow with the toys legs down his throat. This toy is commonly in the hands of babies while parents drive or are otherwise not immediately watching the child. This incident happend so quickly and my child could not make a sound. If the toys legs were somehow attched together then they couldn’t be swallowed or may not fit down a small childs throat.

    Model
    Sophie Girafe Number 321230
    Serial number
    321230
    Bought from
    Sams Club Norman, Oklahoma, Oklahoma
    Bought
    Nov 9, 2012, about then
    Where
    Norman, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Sophie Giraffe, made or sold by VULLI (JOUETS)
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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