Silver Cross strollers

6 reports to CPSC, the latest made Oct 8, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 29, 2026.

6reports to CPSC
Oct 8, 2026the latest report was made
Jul 27, 2021the earliest
4with the company’s comments

Brand: Silver Cross
Maker: Silver Cross LLCMakers, importers or sellers, as the reports name them
Product: StrollersCPSC’s product type: Baby Strollers (code 1522), in Toys & Children: Strollers & Car Seats

By month

4 reports from November 2025 to October 2026; the most in October 2026, 1. 2 earlier reports, since July 2021, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
October 2026	1
August 2026	1
June 2026	1
May 2026	1
May 2025	1
July 2021	1

How badly anyone was hurt

Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
No one hurt 2 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 29, 2026. Updated daily.

No one hurt
Made Oct 8, 2026, sent to the company Oct 14, 2026, published by CPSC Oct 28, 2026

The product, in the report: Silver Cross Coast full size stroller, colour Flint (dark grey frame and fabric). Single to double convertible stroller with a telescoping handlebar that locks to the chassis with a latch on each side.

Product: Silver Cross Coast stroller, colour Flint, bought new in September 2022 from buybuy BABY. Manufacturer: Silver Cross US, case #[REDACTED].
What failed: In August 2026 the lock on the right side of the handlebar stopped working. It no longer engages, and the right handlebar tube slides freely along the frame. The left lock still engages. The stroller has only been stored indoors and has not been dropped, modified or repaired.
Why it is dangerous: The handlebar is held by two locks. With the right one failed, the left lock carries the whole push, pull and steering load on its own, about twice its intended share. If the left lock also fails, the handlebar would come off the frame and the caregiver would lose control of the stroller, with a risk of tip over or roll away. This is based on my own observation and basic mechanics (I have a mechanical engineering degree). It has not been lab tested.
Close call: I have already lost partial control of the stroller on a slope because of this failure, with my two toddlers in it. No one was injured.
Who uses it: The stroller carries one or two of my young children at a time. I have three children: a newborn, a child who turns 2 in December, and a 3.5 year old.
Manufacturer response: On Aug 31, 2026 Silver Cross said the stroller is out of warranty, the Coast is discontinued, and no replacement chassis exists. I sent video of the failure on Sep 3. On Sep 10 they declined any repair or replacement, citing the expired warranty. On Sep 15 they said the case went to their Internal Review Team. On Sep 22 they said they were still waiting on that review. No decision since.
I have video and photos and have kept the stroller for inspection. Please check whether other Coast owners have reported the same handlebar lock failure.

Model
Coast SX2164
Serial number
SX2164.FTUS190101113
Bought from
buybuy BABY
Bought
Sep 20, 2022
Where
Los Angeles, California: Unspecified
Who was involved
Age 1, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Silver Cross, made or sold by Silver Cross LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/27/2026) Silver Cross LLC: Silver Cross has reviewed this report and takes product safety concerns seriously.
The reported Silver Cross Coast stroller was purchased in September 2022, and the consumer reported the issue in August 2026
The consumer has reported that one side of the stroller’s handlebar adjustment/locking mechanism no longer engages. The consumer has confirmed that no injury occurred.
The report contains the consumer’s opinion concerning the load carried by the remaining locking mechanism and the possibility of subsequent handlebar detachment. These conclusions have not been established through technical examination or testing of the product and Silver Cross therefore cannot confirm the failure sequence or consequences described.
Silver Cross is reviewing the available information, including the product history and relevant complaint and technical data, to determine the nature and cause of the reported condition. Silver Cross has also requested that the product be retained and made available for inspection.
Silver Cross will take appropriate action should its investigation necessitate it.

CPSC report 20261008-7F67A-2147308178. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 5, 2026, sent to the company Aug 10, 2026, published by CPSC Aug 24, 2026

The product, in the report: Silver Cross Breez stroller in champagne

We were pushing our 2month old daughter in her brand new stroller and the chassis snapped

Model
Breez
UPC
5055836934031
Serial number
Jb01261140055
Bought from
Albee Baby
Bought
Mar 7, 2026
Where
Midlothian, Virginia: Other Public Property/Office
Who was involved
Age 0, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Silver Cross, made or sold by Silver Cross LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20260805-7729A-2147312817. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 9, 2026, sent to the company Jun 11, 2026, published by CPSC Jun 29, 2026

The product, in the report: Silver cross side by side stroller

I am writing to report a serious safety concern regarding my Silver Cross double side-by-side stroller.
The stroller has a dangerous tendency to suddenly move or tip forward, which has already caused two separate accidents involving my grandchildren. These incidents were extremely alarming and could have resulted in serious injury.
The stroller was a gift, so I do not have the original receipt. I also do not have photographs or video of the incidents because my immediate concern was attending to the children after the accidents occurred.
I believe this is a serious safety issue that requires immediate attention. The absence of a receipt or photographs does not change the fact that the stroller has malfunctioned and has already been involved in two accidents.
Because of the potential danger this stroller poses to children, I intend to report this matter to the appropriate consumer safety authorities and local agencies unless this safety concern is properly investigated.
I request that Silver Cross review this complaint urgently and advise me of the steps that will be taken to address this issue.
Sincerely,

Model
Jet doubleSX2317
Where
Miami Beach, Florida: Street or Highway
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand silver cross, made or sold by Silver Cross LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/30/2026) Silver Cross LLC: We acknowledge receipt of the incident report 6/11/2026 concerning the Silver Cross Jet Double Stroller SX2317.BKUC.
The Silver Cross Jet Double Stroller has been designed, manufactured, and tested to meet the requirements of U.S. Regulation 16 CFR Part 1227 – Safety Standard for Carriages and Strollers, together with the applicable provisions of ASTM F833. These standards include defined stability and performance tests intended to address foreseeable risks during normal use.
The product has been independently tested by an accredited third-party laboratory and has been confirmed to meet all applicable safety requirements, including the mandatory stability performance criteria. In particular, the stroller meets the ASTM F833 stability requirements, which assess stability in forward, rearward, and lateral directions under loaded conditions, including on an inclined surface. In evidence of compliance, please see the attached test report from an independent accredited test laboratory, Bureau Veritas report (8524)132-0285(Revision).
In addition to certified laboratory testing, the Jet Double stroller has undergone further internal evaluation, including simulated real-world use and foreseeable misuse conditions. These assessments have confirmed that the product maintains stability when used in accordance with the instructions and warnings provided.
The Instruction Manual supplied with the product includes clear warnings and guidance regarding safe use, including the requirement to always use the occupant restraint system and to ensure that the product is used within the manufacturer’s specified loading conditions. These measures are intended to mitigate the risk of instability arising from foreseeable misuse scenarios.
Silver Cross treats all reports of incidents involving its products with the utmost seriousness. In accordance with our standard process, we will request that the product involved be returned for detailed technical evaluation. This allows for a thorough assessment of the product condition and performance, and helps determine whether any product-related factors contributed to the reported incident.
At this stage, based on the information available, there is no evidence to indicate that the product fails to meet applicable safety standards or that a product defect has contributed to the reported incident.
Silver Cross remains committed to product safety and will continue to monitor all feedback as part of its ongoing product evaluation and improvement processes.

CPSC report 20260609-3C1C9-2147317431. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made May 12, 2026, sent to the company May 15, 2026, published by CPSC Jun 1, 2026

The product, in the report: Silver Cross Jet Double Stroller, black, L27 x W31 x H42.5 Folded Dimensions: L9 x W31 x H24 Weight: 19.7 lbs

I thought this would be our dream travel stroller for our twins who by the way are only 20 lbs. This stroller tipped over going forward in a parking lot at a crosswalk in [REDACTED] parking lot. Im baffled how a stroller with 50lbs max for each baby does this. My children have HORRIBLE scrapes on their faces that look like road rash. One of my 1.5 year olds got a concussion. DO NOT BUY!!!! I cant believe I paid 700 for this. I hope this company will look into improvements to avoid forward tipping. No parent should go through what we did.

Model
SX2317.BKUC
UPC
NA
Serial number
NA
Bought from
albeebaby.com
Bought
Jul 16, 2025
Where
Kirkland, Washington: Other
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Silver Cross, made or sold by Silver Cross LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(5/29/2026) Silver Cross LLC: We acknowledge receipt of the incident report 5/12/2026 concerning the Silver Cross Jet Double Stroller SX2317.BKUC, serial number LT24111800.
The Silver Cross Jet Double Stroller has been designed, manufactured, and tested to meet the requirements of U.S. Regulation 16 CFR Part 1227 – Safety Standard for Carriages and Strollers, together with the applicable provisions of ASTM F833. These standards include defined stability and performance tests intended to address foreseeable risks during normal use.
The product has been independently tested by an accredited third-party laboratory and has been confirmed to meet all applicable safety requirements, including the mandatory stability performance criteria. In particular, the stroller meets the ASTM F833 stability requirements, which assess stability in forward, rearward, and lateral directions under loaded conditions, including on an inclined surface. In evidence of compliance, please see the attached test report from an independent accredited test laboratory, Bureau Veritas report (8524)132-0285(Revision).
In addition to certified laboratory testing, the Jet Double stroller has undergone further internal evaluation, including simulated real-world use and foreseeable misuse conditions. These assessments have confirmed that the product maintains stability when used in accordance with the instructions and warnings provided.
The Instruction Manual supplied with the product includes clear warnings and guidance regarding safe use, including the requirement to always use the occupant restraint system and to ensure that the product is used within the manufacturer’s specified loading conditions. These measures are intended to mitigate the risk of instability arising from foreseeable misuse scenarios.
Silver Cross treats all reports of incidents involving its products with the utmost seriousness. In accordance with our standard process, we will request that the product involved be returned for detailed technical evaluation. This allows for a thorough assessment of the product condition and performance, and helps determine whether any product-related factors contributed to the reported incident.
At this stage, based on the information available, there is no evidence to indicate that the product fails to meet applicable safety standards or that a product defect has contributed to the reported incident.
Silver Cross remains committed to product safety and will continue to monitor all feedback as part of its ongoing product evaluation and improvement processes.

CPSC report 20260512-1501C-2147319431. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made May 8, 2025, sent to the company May 14, 2025, published by CPSC May 29, 2025

The product, in the report: Neptune Blue Baby Stroller

Stroller chassis unlocks while pushing and can close on a child while the child is in it. I have reached out to silver cross to address this issue and they are unable to provide any help as there is no “Official recall” in place and they do not care about the safety of the children. only until enough of them are injured or worse.

Model
SX2272.NPUS
Serial number
VK0122003872
Where
Brooklyn, New York: Street or Highway
Who was involved
Age 1, Unknown
The reporter’s relation to them
My Child
As this report names them
Brand Silver Cross, made or sold by Silver Cross LLC
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(5/27/2025) Silver Cross LLC: At Silver Cross, the safety and well-being of children have always been at the heart of everything we do. We are deeply committed to providing safe, high-quality products that parents can trust, and we take all reports of potential safety concerns very seriously. We want to reassure our customers that all Silver Cross products are rigorously tested to meet all US and global safety standards. Our Reef “Neptune Blue baby stroller” complies with all applicable regulations, and we maintain strict quality control processes throughout our design and manufacturing processes.
Silver Cross have reviewed the CPSC report and can identify the product as being affected by a known manufacturing fault on a limited batch of production that causes the chassis hinge to unlock on one side whilst in use. This is a functional use issue, not a safety issue, and there have been no reports of harm. This fault affected a small limited number of products from an initial batch and has since been rectified.

CPSC report 20250508-82462-2147331458. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 27, 2021, sent to the company Jul 30, 2021, published by CPSC Aug 13, 2021

The product, in the report: black silver cross jet baby stroller

The stroller snaps shut with my baby inside when in locked position

Model
silvercross jet
Serial number
5002210
Bought from
swaddles baby
Bought
May 30, 2021, about then
Where
monsey, New York: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand silver cross, made or sold by Silver Cross LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20210727-839E3-2147361639. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 29, 2026 and checked Oct 29, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Silver Cross strollers

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.