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Phil & Ted’s strollers

7 reports to CPSC, the latest made Aug 29, 2017. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 7reports to CPSC
  • Aug 29, 2017the latest report was made
  • May 26, 2011the earliest
  • 6with the company’s comments
Brand
Phil & Ted’s
Makers
phil&teds USA Inc. and BABY TREND, INCMakers, importers or sellers, as the reports name them
Product
StrollersCPSC’s product type: Baby Strollers (code 1522), in Toys & Children: Strollers & Car Seats
Other ways the reports write the brand (5)

“Phil & Ted”, “Phil & Teds Vibe”, “Phil and Ted’s”, “Phil and Teds” and “Phil&Teds”

By month

1 report from September 2016 to August 2017; the most in August 2017, 1. 6 earlier reports, since May 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20171
August 20161
May 20161
July 20131
October 20121
July 20111
May 20111

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 3 CPSC: Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Aug 29, 2017, sent to the company Sep 5, 2018, published by CPSC Sep 26, 2018

    The product, in the report: The brakes doesn’t hold my stroller at all. This stroller is recalled by phil&teds USA due to risk of injury from brake failure.

    The brake mechanism on my Phil&Teds Explorer stroller (2010) doesn’t hold the stroller at all.

    Model
    Phil&Teds Explorer Stroller
    Serial number
    Reg. No. VA-19821 (CN)
    Bought from
    -
    Where
    Kristiansand, Norway: Other
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Phil&Teds, made or sold by phil&teds USA Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Aug 31, 2016, sent to the company Oct 5, 2016, published by CPSC Oct 20, 2016

    The product, in the report: Phil & Ted’s Vibe Stroller

    Phil and Ted’s Vibe stroller with the double kit correctly installed, my two year old was riding in the bottom double seat and is able to unlock the folding mechanism with his feet. My child is securely harnessed in and can easily reach the folding locks and unlock them with his feet. The stroller almost folded on top of him, with my infant on top in his carseat on the carseat adapter kit. I have contacted the company and they deny responsibility, stating their product is 100% safe, which it is not. They responded by saying this is a behavior of my child that is the fault and not their stroller. Any child should not be able to access or unlock any safety feature on a stroller. This is indeed a product fault that needs to be addressed.

    Model
    Vibe
    Serial number
    AB1214/1016/0095
    Where
    Ventura, California: Street or Highway
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Phil & Ted’s, made or sold by phil&teds USA Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. Emergency room

    Made May 13, 2016, sent to the company May 23, 2016, published by CPSC Jun 14, 2016

    The product, in the report: double stroller

    22 mo f was sitting in the bottom part of the stroller and placed her hand on the wheel and suffered a partial amputation of her right 2nd digit. She required visit in ED, sedation, plastic surgery

    Model
    Navigator
    Where
    Brooklyn, New York: Unspecified
    Who was involved
    Age 1, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Phil and Teds, made or sold by BABY TREND, INC
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  4. Not said

    Made Jul 12, 2013, sent to the company Jul 22, 2013, published by CPSC Aug 5, 2013

    The product, in the report: Phil & Ted’s sport v1 with doubles, apple green. Large, lime green jogging stroller with optional jump seat that attaches to the back.

    I have a phil and ted Sport with doubles, v1. I purchased it 4-28-08, however it has had limited use. The main seat has a recline function that is adjusted by zippers and plastic clips. My daughter was sitting in the seat, leaning forward so I could zip it up when the zipper pull broke. The zipper pull is metal, with a plastic grip molded onto the end. The metal itself snapped leaving sharp edges in the main seating area of the product, and the plastic clip would have been a choking hazard had it been removed by a child. My child is 31.8 lbs, as measured on 7-10-13. The weight limit for this seating area is 55lbs.

    Serial number
    12074091
    Bought from
    babysupermarket.com
    Bought
    Apr 28, 2008
    Where
    Crescent City, California: Place of Recreation or Sports
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Phil & Ted’s, made or sold by phil&teds USA Inc.
    How badly, in CPSC’s words
    Unspecified
  5. First aid

    Made Oct 24, 2012, sent to the company Nov 1, 2012, published by CPSC Nov 30, 2012

    The product, in the report: Phil & Ted Classic double stroller. The stroller FLIPS backwards when a child is sitting in the back seat and no child is in the front seat. It is improperly balanced and the center of gravity is off. I have heard similar complaints about the Phil & Ted Dot Double stroller, and the Phil & Ted Navigator Double stroller.

    The Phil + Ted family of double strollers (Navigator, Classic, Dot, maybe the Navigator) actually FLIPS BACKWARD if you have a child in the back bottom seat and no child in the front seat. It is not balanced properly and the center of gravity is off. My daughter has been scratched, bruised, and harmed because she has climbed into the back seat (which is low to the ground) by herself when I haven’t been looking. It is dangerous and there is no way to remedy the problem and no safety feature, unless you are holding on to the handle bar of the stroller, which is impossible to do all the time.

    You can read other people’s observations and comments about this very same problem on Amazon’s reviews as well.

    Where
    Reston, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 1, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Phil & Ted, made or sold by phil&teds USA Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  6. Hurt, no treatment

    Made Jul 26, 2011, published by CPSC Aug 17, 2011

    The product, in the report: The Phil & Teds Vibe (#1) Stroller, similar to that pictured here: http://philandteds.com/products/push/vibe

    The phil & teds vibe 1 stroller is the newer version of this stroller: http://www.cpsc.gov/cpscpub/prerel/prhtml07/07069.html

    It has a rear seat positioned close to the rear wheels, which are now partially covered by small fenders that extend around about 90 degrees of the wheel from about the 10 o’clock position to the 2 o’clock position.

    As we were pushing the stroller, my son was in the back seat and he put his hand into the space between the wheel and the fender (from the back of the fender, not the outside and not the front). Because the wheel rotates into the fender from the back when pushing the stroller forward, his hand was sucked into that space between the fender and wheel with enough force to jam his hand in the space and stop the wheel from rotating. This caused the stroller to swerve to the right and then stop. Once stopped, we flexed the plastic fender to free his hand, which was scraped a bit from the experience.

    There were no injuries other than the scrape, but it’s clear that kids can still get their hands into the rotating wheel and it needs to be better protected.

    Bought from
    I don’t know
    Where
    New York, New York: Place of Recreation or Sports
    Who was involved
    Age 2, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Phil & Teds Vibe, made or sold by phil&teds USA Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  7. No one hurt

    Made May 26, 2011, published by CPSC Jun 17, 2011

    The product, in the report: Phil and Ted’s Dash Stroller - 2011 new model

    I’m writing today about a stroller that my wife and I recently purchased, and a problem that we have experienced with it, that I’m afraid seems to be fairly widespread. My wife and I bought a Phil and Ted’s Dash stroller a couple weeks ago, and recently found out that the front wheel locks up randomly as the stroller is being pushed forward. The problem is so acute, that once the wheel locks up, it becomes a significant tipping hazard. Actually the stroller tipped over with the newborn in it, but we were able to catch him and the stroller before he hit the ground. For obvious reasons, this is a safety hazard. Not only does a parent risk the stroller tipping over once the wheel locks, but also if you are walking across the street or another area that presents danger and the wheel locks, you could be stranded in the middle of the road.

    I understand that sometimes there are individual product defects, so we called the company (now several times) to inquire about the problem. The customer service folks were QUITE familiar with the problem. Apparently so many parents are having issues that the company has a pre-packaged washer and wheel lubricant that they will send out to you. Unfortunately, the wheel washer didn’t work on our stroller, so they are now sending us a brand new wheel mount to replace the one that sticks.

    My question is, the Phil and Ted’s customer service folks have said to us on several occasions (separate phone calls) that they are well aware of the problem as many parents have called in with concerns. They readily admit that this is a widespread problem (you can Google “Phil and Teds stroller” and “wheel stuck” to see concerns from other parents who have complained). But there are no recalls, and nothing on CPSC website about the issue with the wheel.

    How would one go about getting the company to more broadly alert parents that there is actually a problem? We were walking our 6-week old son the other day before we were aware of the problems with the stroller, and the wheel locked up and the stroller tipped over—thankfully we caught it. My wife and I now feel an obligation to do something about this so some unsuspecting parents aren’t forced to watch as their child is thrown to the pavement by a defective stroller, as the manufacturer obviously knows about the defect and hasn’t corrected the problem.

    Bought from
    Buy Buy Baby, Virginia
    Bought
    Mar 15, 2011, about then
    Where
    Alexandria, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Phil and Ted’s, made or sold by phil&teds USA Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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