Graco strollers

34 reports to CPSC, the latest made Aug 9, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

34reports to CPSC
Aug 9, 2026the latest report was made
Jul 20, 2011the earliest
30with the company’s comments

Brand: Graco
Maker: Newell Rubbermaid Inc.Makers, importers or sellers, as the reports name them
Product: StrollersCPSC’s product type: Baby Strollers (code 1522), in Toys & Children: Strollers & Car Seats

Other ways the reports write the brand (5)

“Graco Alano Travel Systems-Meadow Menagerie”, “Graco LiteRider Classic Connect Stroller, Dragonfly”, “Graco Outpace baby stroller”, “Graco Ready2grow double stroller” and “Graco snap and go”

By month

3 reports from September 2025 to August 2026; the most in August 2026, 1. 31 earlier reports, since July 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
August 2026	1
July 2026	1
November 2025	1
July 2025	1
January 2025	2
July 2024	1
September 2022	1
April 2022	2
February 2022	1
August 2021	2
June 2019	1
September 2018	1
June 2017	1
April 2015	1
January 2015	1
November 2014	3
August 2014	1
July 2014	1
March 2014	2
January 2014	1
December 2013	1
May 2013	1
April 2013	1
January 2013	1
July 2012	1
March 2012	1
February 2012	1
July 2011	1

How badly anyone was hurt

Emergency room 5 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 5 CPSC: Injury, Seen by Medical Professional
First aid 6 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 4 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 12 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury
Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

First aid
Made Aug 9, 2026, sent to the company Aug 12, 2026, published by CPSC Aug 26, 2026

The product, in the report: Baby stroller

My 8 month old baby was sitting in a Graco Outpace Baby stroller and we turned to go the opposite direction and the stroller completely tipped over and my grandson hit the street pavement. I did not hit anything or turn aggressively, just the act of turning tipped the stroller over.

Model
Outpace
Bought from
Target bullseye deal on ebay
Bought
Jun 21, 2026
Where
Gulf Breeze, Florida: Street or Highway
Who was involved
Age 1, Male
The reporter’s relation to them
Other Relative
As this report names them
Brand Graco Outpace baby stroller, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20260809-71547-2147312689. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 14, 2026, sent to the company Jul 17, 2026, published by CPSC Jul 31, 2026

The product, in the report: Graco Outpace LX Stroller

I have owned a Graco Outpace LX Stroller since 2024 and this stroller is not safe for toddlers at all. It has tipped over 3 times with my child strapped inside of it and yesterday caused an extreme injury and goose egg on my child’s head. We REFUSE to ever use the stroller again since it is unsafe although I spent quite a bit on it.

Model
2204558
Bought from
Target, Iowa
Bought
Jul 25, 2024, about then
Where
Clinton, Iowa: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20260714-8022B-2147313950. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 21, 2025, sent to the company Nov 25, 2025, published by CPSC Dec 10, 2025

The product, in the report: This is a Graco travel system stroller, purchased on November 23, 2023. It is a full-size stroller with a seat that can be used in a reclined or seated position. The stroller is black in color and includes a removable seat pad and adjustable harness. The backrest of the seat contains a metal screw located in the center of the lower back area underneath the fabric padding. This screw is slightly raised, creating pressure contact with the childs lower back during normal seated use. The stroller is intended for infants and toddlers as part of a standard travel system.

My one-year-old child developed a recurrent abrasion and bruise on his lower back after using a Graco stroller purchased on November 23, 2023. When we began using the stroller in the seated position, we noticed a small round injury that always aligned with the screw located inside the seat back area of the stroller. Each time we used the stroller, the irritation worsened; when we stopped using it, the area gradually healed. A bruise has remained visible, and a small scar has formed.
Our pediatrician examined him and documented: Superficial healing abrasion over lower, mid-back with small underlying bruise, and noted that the recurrent abrasion and bruising correlate with stroller use. No other products the child uses have any protruding hardware in contact with the back.
This appears to be a possible design or assembly issue involving the exposed screw in the seat back area. The injury occurred during normal and appropriate stroller use. I am submitting this report to request review for potential safety risks to other children. I am willing to provide the stroller for inspection if needed.

Model
Modes Nest2Grow DLX Travel System
Bought from
Modes™ Nest2Grow™ DLX Travel System
Bought
Feb 13, 2024
Where
Plano, Texas: Home/Apartment/Condominium
Who was involved
Age 1, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(12/22/2025) Newell Rubbermaid Inc.: We are in receipt of your notification dated November 25, 2025, providing consumer complaint information concerning an incident associated with a stroller reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the content of CPSC Report #20251121-26E14-2147326204, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risks of serious injury or death.

CPSC report 20251121-26E14-2147326204. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jul 10, 2025, sent to the company Jul 15, 2025, published by CPSC Aug 5, 2025

The product, in the report: Modes Nest Stroller/Car Seat System

During a walk using our Graco Modes Nest stroller system, the car seat detached and tumbled off the stroller unit with our baby inside of it. Thankfully, our baby is mostly fine (just a scratched knee), but this could have been much worse. We’ve struggled with the attachment points between the car seat and the stroller since we purchased it, but this was the first time it was secure that something bad happened. I think it’s because there is fabric of the bassinet that covers the attachment points of the stroller, making it difficult for the car seat to be secured.

Bought from
www.gracobaby.com
Bought
Mar 5, 2023
Where
United States: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(9/10/2025) Newell Rubbermaid Inc.: We are in receipt of your notification dated July 15, 2025, providing consumer complaint information concerning an incident associated with a stroller reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the content of CPSC Report #20250710-B3B7C-22147329692, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risks of serious injury or death.

CPSC report 20250710-B3B7C-2147329692. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 11, 2025, sent to the company Jan 15, 2025, published by CPSC Jan 30, 2025

The product, in the report: Stroller w/ detachable car seat. Graco Verb Travel System in color merrick

I was putting my son in the car but reached into my car to grab something first. I left his stroller on my driveway and made sure to lock the brakes. My driveway is pretty steep but he was fine because I assumed the brakes worked. I went into my car and then saw the stroller rolling down the driveway despite having the brakes on. I then ran for the stroller and fell which resulted in me fracturing my shoulder and Im all cut up. The stroller crossed the street and luckily my neighbor came running to save him and then help me because I couldnt get up.

Model
Verb Travel System in color merrick
Bought from
Amazon
Where
Palm Bay, Florida: Home/Apartment/Condominium
Who was involved
Age 26, Female
The reporter’s relation to them
Self
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/4/2025) Newell Rubbermaid Inc.: We are in receipt of your notification dated January 15, 2025, providing consumer complaint information concerning an incident associated with a stroller reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the content of CPSC Report #20250111-9ED58-2147333957, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risks of serious injury or death.

CPSC report 20250111-9ED58-2147333957. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 9, 2025, sent to the company Jan 14, 2025, published by CPSC Jan 29, 2025

The product, in the report: Graco ready to grow 2.0 double stroller.

Hi my children have been using the graco double stroller and while sitting on the bottom of the double stroller the stroller seat unclicks and he has hit his head and face multiple times on the concrete. Very dangerous.

Model
Graco ready to grow 2.0
UPC
047406176663
Serial number
047406176663
Bought from
Target
Bought
Jun 3, 2024, about then
Where
Coram, New York: Street or Highway
Who was involved
Age 3, Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/25/2025) Newell Rubbermaid Inc.: We are in receipt of your notification dated January 14, 2025, providing consumer complaint information concerning an incident associated with a stroller reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the content of CPSC Report #20250109-0BDF2-2147334016, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risks of serious injury or death.

CPSC report 20250109-0BDF2-2147334016. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 23, 2024, sent to the company Jul 26, 2024, published by CPSC Aug 9, 2024

The product, in the report: Stroller - Graco Fastaction SE 2.0 Travel system Astaire Purchased Albany OR Target Feb 4/2024

Graco Fastaction SE 2.0 Travel system Astaire Purchased Albany OR Target Feb 4/2024
Reporting serious product failure 7/9/2024. Locking mechanism that keeps stroller upright and erect failed during use. Pushing stroller at walking pace from parking lot, pushed stroller across threshold of the building stroller folded while in use carseat containing child tipped forward and upside down as it collapsed to the ground.
Child appeared unharmed, though he was upset. The child was bucked in according to instructions. If he had not been buckled, or if the carry handle had not been in upright position, this could have resulted in serious injury.
Graco webform was experiencing technical difficulties when I tried to report there July 10. Customer service line went unanswered for significant time.
Feeling very frustrated.

Model
FA SE 2.0 2186200
UPC
047406186105
Bought from
Target Albany OR
Bought
Feb 4, 2024
Where
Bloomington, Minnesota: Other Public Property/Office
Who was involved
Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/25/2024) Newell Rubbermaid Inc.: We are in receipt of your notification dated July 26, 2024, providing consumer complaint information concerning an incident associated with a stroller reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the content of CPSC Report #20240723-71004-2147337800 Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risks of serious injury or death. However, Graco will conduct a further evaluation of this reported issue and take necessary action as deemed appropriate.

CPSC report 20240723-71004-2147337800. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 19, 2022, sent to the company Oct 3, 2022, published by CPSC Oct 18, 2022

The product, in the report: Graco® Modes ™M Pramette DLX Stroller in Hamilton

I purchased my stroller on April 2, 2022 and had my son August 18, 2022. When I put my stroller together and laid my son in it for the first time 2 weeks ago I quickly realized there is a huge safety hazard. Graco promotes this stroller to have a bassinet option which they call “Pramette” which allows parents to lay their newborn down in the stroller as they go on walks. The first time I did this my son slid down due to the product not lying flat, and could have seriously become very injured. In this option the stroller also rocks back and forth very unstable, which for a newborn could cause serious medical problems. I quickly took my child out and read the instructions thinking we did something wrong, to my surprise it was set up exactly as Graco states. I contacted Graco very concerned and frustrated that this product was not working as advertised, that my child could have been seriously injured. Customer service is aware of the poorly designed stroller, understands that this part doesn’t lay flat to secure a newborn, and stated if I wanted the product to lay flat for my child’s safety I can try buying an additional part that costs $100+. Graco understands there is a safety hazard and they could have injured my child and many other children as the reviews on this product are shocking, and they can care less!

Model
Graco® Modes ™M Pramette DLX Stroller in Hamilton
Serial number
2173822
Bought from
Buy Buy Baby
Bought
Apr 2, 2022
Where
Bogota, New Jersey: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/11/2022) Newell Rubbermaid Inc.: We are in receipt of your notification dated October 3, 2022, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the content of CPSC Report #20220919-ED4A2-2147353779, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risks of serious injury or death. Furthermore, in review of our consumer service records, there is no indication that any “fix” was offered for $100, and no such $100 product/accessory exists.”

CPSC report 20220919-ED4A2-2147353779. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 25, 2022, sent to the company Apr 28, 2022, published by CPSC May 12, 2022

The product, in the report: Graco Fast action fold SE travel system

I was walking my baby in his Graco Fast Action Fold SE stroller/travel system. He was in the carseat connected to the stroller. We had been walking for around a hr, and stopped to eat lunch. I fed him half a bottle and strapped him back in. About a half HR later I stopped again to feed him the rest of his bottle. When I put him back into the carseat, I didn’t even get a chance to strap him in, as the stroller buckled ,collapsed, and folded. Sending my loose baby and his carseat flying forward onto the ground. I was mortified, not knowing if my baby was ok while running to pick him off the ground. I rushed him to the hospital, and he was fine besides the shock. This is so very dangerous, and had we been on concrete or cement, I am a hundred percent positive he would have been seriously injured or worse. Needs to be recalled ASAP.

Model
2137261
Bought from
Amazon
Bought
Nov 30, 2021
Where
Cincinnati, Ohio: Place of Recreation or Sports
Who was involved
Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/11/2022) Newell Rubbermaid Inc.: We are in receipt of your notification dated April 28, 2022, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the content of CPSC Report #20220425-C0AC8-2147356541, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risks of serious injury or death. (5/11/2022) Newell Rubbermaid Inc.: Based on the content of CPSC Report #20220425-C0AC8-2147356541, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risks of serious injury or death. However, Graco will continue to investigate and provide additional information to the Commission as necessary.

CPSC report 20220425-C0AC8-2147356541. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 4, 2022, sent to the company Apr 6, 2022, published by CPSC Apr 20, 2022

The product, in the report: Graco FastAction SE Travel System. Includes Quick Folding Stroller and SnugRide 35 Lite Infant Car Seat.

Purchased the Graco FastAction SE Travel System for my newborn baby. I was walking my 4 month old in this system. He was in the car seat, strapped in… I went over a small crack in the road and the stroller completely folded upward in its stow away position. The stroller fell with the car seat still attached to the stroller. The car seat went down head first. My baby did not hit the ground but the car seat hit the ground pretty hard. When I got home I called the pedi to check in on my son, and report the issue with graco. There many reports online reporting this same exact issue. Not sure why product has not been recalled. I am no longer using this system.

Model
Model: 2140059 name: sr35 lt
Serial number
O0206825
Bought from
Buy buy baby
Bought
Sep 4, 2021
Where
United States: Street or Highway
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/29/2022) Newell Rubbermaid Inc.: We are in receipt of your notification dated April 6, 2022, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the content of CPSC Report #20220404-A2EFF-2147357005, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risks of serious injury or death. Graco will continue to investigate and provide additional information to the Commission as necessary.

CPSC report 20220404-A2EFF-2147357005. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Feb 25, 2022, sent to the company Mar 2, 2022, published by CPSC Mar 16, 2022

The product, in the report: Graco DuoGlider Double Stroller | Lightweight Double Stroller with Tandem Seating, Glacier https://www.amazon.com/dp/B01GHVJHMW/ref=cm_sw_r_cp_api_glc_i_JRHMV7GNTQS11RDSYJGK

The child (age 7 months) was strapped into the the back stroller seat appropriately. There is no shoulder strap--only the lap belt. Mom was pushing the stroller and became worried when the child did not respond to her. When she stopped the stroller to look at her child, she noted that he had flipped forward and his head had become lodged under the seat of the first stroller (this is a double stroller product).
The product link is below: Graco DuoGlider Double Stroller | Lightweight Double Stroller with Tandem Seating, Glacier
https://www.amazon.com/dp/B01GHVJHMW/ref=cm_sw_r_cp_api_glc_i_JRHMV7GNTQS11RDSYJGK

Model
?1980461
UPC
B01GHVJHMW
Where
Ave Maria, Florida: Other Public Property/Office
Who was involved
Age 0, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
Reports CPSC links to it
20220310-BCE09-2147357286
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(3/9/2022) Newell Rubbermaid Inc.: We are in receipt of your notification dated March 2, 2022, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the content of CPSC Report #20220225-CB6C8-2147357427, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risks of serious injury or death.
Graco has investigated the consumer’s allegation that a child seated in the rear seating position of the subject double stroller could flip forward and get his head lodged under the seat of the front stroller seat.
Based on Graco’s analysis, with the harness system properly adjusted around the child, Graco does not believe the harness would allow the seated child to get his head in contact with the front seat and certainly would not be able to get the head lodged under the seat. Graco also notes that with the canopy retracted or with the canopy fully open with its see-through viewing window, the child is always in view of the caregiver. The subject stroller fully complies with the occupant restraint requirements of ASTM F833.

CPSC report 20220225-CB6C8-2147357427. Submitter: Health Care Professional Search for it on SaferProducts.gov
No one hurt
Made Aug 16, 2021, sent to the company Apr 26, 2022, published by CPSC May 10, 2022

The product, in the report: Stroller

Stroller backrest inadvertently dropped from highest seat setting to lowest.

Model
Literider LX 2028400
Serial number
222
Bought from
Target
Bought
Sep 29, 2020, about then
Where
Eagle river, Alaska: Other Public Property/Office
Who was involved
Age 0, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/29/2022) Newell Rubbermaid Inc.: We are in receipt of your notification dated April 26, 2022, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the content of CPSC Report #20210816-0A5A0-2147361079, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risks of serious injury or death. Graco will continue to investigate and provide additional information to the Commission as necessary.

CPSC report 20210816-0A5A0-2147361079. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Aug 1, 2021, sent to the company Apr 26, 2022, published by CPSC May 10, 2022

The product, in the report: Graco FastAction™ Fold Jogger Click Connect™ Stroller - color Gotham

Graco FastAction Fold Jogger Click Connect Stroller - the main edge of the stroller split apart so it is no longer safe to put a child in it. I noticed it when folding it up.

Model
1934714
Where
AGOURA HILLS, California: Home/Apartment/Condominium
Who was involved
Age 1, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(4/29/2022) Newell Rubbermaid Inc.: We are in receipt of your notification dated April 26, 2022, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the content of CPSC Report #20210801-1F52B-2147361445, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risks of serious injury or death.

CPSC report 20210801-1F52B-2147361445. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 27, 2019, sent to the company Jul 18, 2019, published by CPSC Aug 1, 2019

The product, in the report: Lightweight, compact stroller

My family and I were fishing, my son was in his Graco Jetsetter stroller. I stepped away for a second after putting on the brake and all of a sudden I look up to see the stroller is rolling towards the lake with my son in it! I was able to get to the stroller before my baby was dumped into the lake but after inspecting the stroller noticed that the brake was still on. Later the same day at a different park about 5 hours later my son was once again in the Jetsetter when he leaned over and the stroller fell on its side. Had my son been on a hard surface he could’ve been serioously injured. The stroller brakes seem to be too cheaply made to hold much and the stroller itself is obviously top heavy. My son could’ve been killed today had I not been paying attention and been standing close by

Model
2032104
UPC
047406150090
Bought from
Target, Georgia
Bought
Jun 19, 2019
Where
Jefferson, Georgia: Place of Recreation or Sports
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/23/2019) Newell Rubbermaid Inc.: We are in receipt of your notification dated July 18, 2019, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the information provided in CPSC Report #20190627-1A43B-2147380234, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20190627-1A43B-2147380234. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Sep 12, 2018, sent to the company Sep 20, 2018, published by CPSC Oct 4, 2018

The product, in the report: The most versatile stroller! With 12 riding options, from infant to youth, your kids will love getting out and about. The Ready2Grow™ Click Connect™ Stand and Ride Stroller accepts TWO Graco® SnugRide® Click Connect™ Infant Car Seats, America’s #1 selling infant car seats, has a standing platform and bench seat for your older child, and a removable Face Time™ rear seat for some bonding time with baby! • One-hand standing fold with storage latch • Front seat, bench seat & standing platform each hold child up to 50lbs., rear seat holds up to 40lbs. • Extra-large storage basket holds your travel essentials • Toddler bench seat lifts for easy basket access • Parent tray with cup holder for on-the-go convenience • Removable child’s tray helps get baby in and out of stroller easily • Lockable front swivel wheels with suspension for superior maneuverability Stroller Depth: 42 in Stroller Weight: 32.98 lb Stroller Width: 23.5 in Stroller Height: 45 in Stroller Rear Wheel Size: 8.0 in Stroller Front Wheel Size: 7.5 in Folded Depth: 21 in Folded Height:52.5 in Folded Width: 23.5

On August 26th 2018, my husband and my two children where shopping at about 9:45AM in Lancaster, PA. We unloaded our double stroller, ensured it was locked, and placed my daughter, who is 10 months in the front seat and my son, who is 3 years old in the back seat. We knew the stroller was locked before placing our children in it. We started off and my husband was pushing them for about 200 yards. While walking, when we hit a slight downward grade, the stroller began to fold. It folded so fast where my husband had to jump over it to avoid falling on top of the stroller. The stroller fell forward collapsing on my 10 month old daughter, and my 3 year old son. My daughter ended up with a broken femur, while my son came out with no injuries.

Model
1981154
Bought from
Babies R Us, Pennsylvania
Bought
Dec 11, 2017, about then
Where
Lancaster, Pennsylvania: Other
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Graco Ready2grow double stroller, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(11/2/2018) Newell Rubbermaid Inc.: We are in receipt of your notification dated September 20, 2018, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”).
Based on the information provided in CPSC Report #20180912-19E0A-2147385606, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20180912-19E0A-2147385606. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 17, 2017, sent to the company Jun 26, 2017, published by CPSC Jul 11, 2017

The product, in the report: Graco FastAction Fold Duo LX ClickConnect Double Stroller Color: Pierce

Product: Graco Fast Action Fold Duo LX Click Connect Double Stroller Date: 6/17/17 Length of time used: 9 months Children ages: 27 months & 8 months
I was strolling both children across some grass and suddenly got stopped by some mud. The stroller collapsed into the folding position sending the children face first into the mud and grass. Both children were strapped into the the stroller. No injuries.

Model
FA FLD DUO CK 1934720 JJ
Bought from
WalMart
Bought
Aug 14, 2016
Where
Lawrence, Kansas: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/22/2017) Newell Rubbermaid Inc.: We are in receipt of your notification dated June 26, 2017, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Based on the information provided in CPSC Report #20170617-5F7E0-2147399631, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20170617-5F7E0-2147399631. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Apr 29, 2015, sent to the company May 7, 2015, published by CPSC May 28, 2015

The product, in the report: http://www.toysrus.com/product/index.jsp?productId=21198426&cagpspn=plab_15899349&camp=PLAPPCG-_-PID15899349:BRUS&eESource=CAPLA_DF:21198426:TRUS

I purchased Graco Ready to Go Click Connect Travel System from Toys r us. After buying 3 differnet models of the same item, I have realized that this product is an extreme saftey risk.
When my son was born and we brought him back from hospital, on the leveled floor of Hospital, stroller started shaking. It turned out to be the front wheels. I tried different items (same model) at Toys r us at Madison, WI and the store rep and I came to conclusion that all items were defective.
Issue is with the front wheels. They rattle and cause shaking movement. Also wen you run with them on a flat service (for jogging), wheels roll and shake really bad.
I reported the issue to GRACO but all products are bad. They sent me 3 replacement wheels and all turned out to be bad and the issue is still there. I have videos and pictures of the issues.

Where
Oshkosh, Wisconsin: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand GRACO, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Unspecified

CPSC report 20150429-19D31-2147433331. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 21, 2015, sent to the company Jan 29, 2015, published by CPSC Feb 23, 2015

The product, in the report: It is a Graco Stroller with colored elephants on it.

I recently took my son for a walk in his Graco Stroller and the hinge on the side pinched his finger and caused him to bleed pretty bad. I had to run him to the ER and he had to get stitches! I am taking it back but don’t know how or where. I am also in the process of a lawsuit but don’t know if it will go anywhere. I am warning everyone I know not to buy Graco. I used to love their products.

Model
Graco Literider
Serial number
Not sure
Bought from
Walmart, Arkansas
Bought
Apr 10, 2014, about then
Where
Lavaca, Arkansas: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/11/2015) Newell Rubbermaid Inc.: We are in receipt of your notification dated January 29, 2015, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Based on the information provided in CPSC Report #20150121-90BAE-2147436242, the LiteRider stroller was previously recalled voluntarily by Graco in cooperation with the Consumer Product Safety Commission (“CPSC”). The recall was issued on November 20, 2014 under release #15-032. Additional information on this recall can be found on the CPSC website at http://www.cpsc.gov and on our website at www.gracobaby.com.
If consumer has directly contacted Graco regarding this recall and have provided authorization for the release of their personal information, Graco will be contacting them to ensure that appropriate action is taken to repair, replace, or refund the product as required by the recall.
If consumer has not yet directly contacted Graco regarding this recall and has not provided authorization for the release of their personal information, please contact Graco at 800-638-2772 or visit our website at www.gracobaby.com.

CPSC report 20150121-90BAE-2147436242. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 21, 2014, sent to the company Dec 2, 2014, published by CPSC Dec 16, 2014

The product, in the report: Graco Alano brown and pink

The connector on the seat belt restraint was snapped off when it got stuck in the “elbow” when I collapsex the stroller. Also, my daughter cut her finger in the crook of the tray when it was to the side and she tried to lift it. I have to say though, the stroller is very sturdy and durable and to this day I would still recommend Graco. Please fix the issue with a parental warning on the product booklet.

Model
Alano 1770643
Bought from
walmart, South Carolina
Bought
Sep 2, 2011
Where
Solon, Ohio: Home/Apartment/Condominium
Who was involved
Age 3, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/9/2014) Newell Rubbermaid Inc.: We are in receipt of your notification dated December 2, 2014, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Based on the information provided in CPSC Report #20141121-B2859-2147438656, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20141121-B2859-2147438656. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 20, 2014, sent to the company Dec 1, 2014, published by CPSC Dec 15, 2014

The product, in the report: GRACO LITERIDER CLASSIC CONNECT STROLLER purchased from Target 9/2013. Color: Barlow

I went to open the stroller and it pinched my left pinkie so badly that it removed about 1/4 inch of my skin. The wound took several days to heal.

Bought from
Target
Where
Boothbay Harbor, Maine: Home/Apartment/Condominium
Who was involved
Age 21, Female
The reporter’s relation to them
Self
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/11/2014) Newell Rubbermaid Inc.: We are in receipt of your notification dated December 1, 2014, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Based on the information provided in CPSC Report #20141120-31BA8-2147438676, the LiteRider Classic Connect stroller was previously recalled voluntarily by Graco in cooperation with the Consumer Product Safety Commission (“CPSC”). The recall was issued on November 20, 2014 under release #15-032. Additional information on this recall can be found on the CPSC website at http://www.cpsc.gov and on our website at www.gracobaby.com.
If consumer has not yet directly contacted Graco regarding this recall and have provided authorization for the release of their personal information, Graco will be contacting them to ensure that appropriate action is taken to repair, replace, or refund the product as required by the recall.
If consumer has not yet directly contacted Graco regarding this recall and has not provided authorization for the release of their personal information, please contact Graco at 800-638-2772 or visit our website at www.gracobaby.com.

CPSC report 20141120-31BA8-2147438676. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 20, 2014, sent to the company Dec 1, 2014, published by CPSC Dec 15, 2014

The product, in the report: Graco LiteRider stroller

In October 2014, we were pushing our 1 year old daughter in the Graco LiteRider stroller when my husband twisted the handle by accident. About ten seconds later, our daughter started screaming in pain. We soon realized her finger had been caught in the side hinge that releases when the handle is twisted. Her finger was smashed, got extremely reddish purple in color, and was hot to the touch for a few hours. We iced it and it got better as the day progressed so we did not seek medical attention, however it was almost a very serious situation and thankfully we realized what happened as soon as we did and were able to relase the hinge.

Model
LiteRider
Bought from
Target, Kansas
Bought
Aug 3, 2013, about then
Where
Louisburg, Kansas: Farm/Ranch
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/11/2014) Newell Rubbermaid Inc.: We are in receipt of your notification dated December 1, 2014, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Based on the information provided in CPSC Report #20141120-9ED77-2147438674, the LiteRider stroller was previously recalled voluntarily by Graco in cooperation with the Consumer Product Safety Commission (“CPSC”). The recall was issued on November 20, 2014 under release #15-032. Additional information on this recall can be found on the CPSC website at http://www.cpsc.gov and on our website at www.gracobaby.com.
If consumer has not yet directly contacted Graco regarding this recall and have provided authorization for the release of their personal information, Graco will be contacting them to ensure that appropriate action is taken to repair, replace, or refund the product as required by the recall.
If consumer has not yet directly contacted Graco regarding this recall and has not provided authorization for the release of their personal information, please contact Graco at 800-638-2772 or visit our website at www.gracobaby.com.

CPSC report 20141120-9ED77-2147438674. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 12, 2014, sent to the company Aug 20, 2014, published by CPSC Sep 4, 2014

The product, in the report: Graco Ready2Grow Click Connect Stand & Ride Stroller - Onyx

Graco Ready2Grow Click Connect Stand & Ride Stroller - Onyx (Babies R Us) When placing the Graco Click Connect infant seat into the stroller, the seat would not sit level. (car seat facing stroller handle in the rear seat position) The seat clicked into place, however the the side support pieces never clicked into place simultaneously. If the left side was in, the right side was out and vice versa. This left the car seat tilted to the right or left, causing the baby to be leaning into the same side.
After experiencing this with my stroller, I returned it to Babies R Us and asked them for a new one. Before I left the store, I asked them to open the stroller and place one of their Graco Click Connect infant seats in the rear seat position. The store’s stroller/seat combo also had the same problem.
I ultimately returned the stroller instead of exchanging it for a new one because I do not feel safe having my infant in a car seat/stroller at such an unstable angle. I feel this is a design flaw of this stroller and do not want a child falling out of the infant seat due to this issue.

Model
Ready2Grow Click Connect Stand & Ride Stroller - Onyx
UPC
047406121878
Bought from
Babies R Us, Washington
Bought
Jun 5, 2014
Where
Sheboygan, Wisconsin: Place of Recreation or Sports
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/3/2014) Newell Rubbermaid Inc.: We are in receipt of your notification dated August 20, 2014, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Based on the information provided in CPSC Report #20140812-0B20F-2147442017, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risk of serious injury or death. However, Graco will conduct a further evaluation of this reported issue and take necessary action as deemed appropriate.

CPSC report 20140812-0B20F-2147442017. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 20, 2014, sent to the company Jul 30, 2014, published by CPSC Aug 13, 2014

The product, in the report: Graco LiteRider Classic Connect Stroller, Dragonfly 3-point harness

Graco LiteRider Classic Connect Stroller, Dragonfly-
This stroller does not have a 5 point harness. It is only a 3 pt harness. Only the picture lets you know that when buying. It is not listed on the box anywhere. This is our first child and I did not think a three point harness would be dangerous.
After using the stroller, my nine-month old son TIPPED THE STROLLER OVER because the stroller has no shoulder straps and when he leaned over to the side, the entire stroller fell over. WHY MAKE A STROLLER WITH NO STRAPS!?!?!?! Children really need shoulder straps. My nine month old hurt himself very badly because of this stroller-he has a bloody face now.

Model
1853477
UPC
047406119585
Bought from
target, California
Bought
Jul 16, 2013, about then
Where
Overland Park, Kansas: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco LiteRider Classic Connect Stroller, Dragonfly, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(8/13/2014) Newell Rubbermaid Inc.: We are in receipt of your notification dated July 30, 2014, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Graco does not believe that the product identified in CPSC Report #20140720-7A956-2147442704 contains any defect that could create a substantial product hazard or unreasonable risk of serious injury or death. Graco will provide additional information to the Commission as necessary.

CPSC report 20140720-7A956-2147442704. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 29, 2014, sent to the company Apr 4, 2014, published by CPSC Apr 18, 2014

The product, in the report: Graco Ready2Grow Double Stroller

I used the Graco Ready2Grow double stroller today with my twin daughters. I used it as a regular stroller for the first time and did not have the infant car seats snapped in. So, I used the straps in the stroller. When we got home from our walk, I could not get one of my daughters out of the stroller. The strap snap would not release no matter how hard I pressed the release button. I attempted for 10 minutes to get her out and could not get the button to release. I ended up cutting the straps to get her out of the stroller because at this point she was screaming. Thankfully, we were not in a life threatening situation but I think that this could be problematic if a parent was needed to get their child out fast.

Model
1810096/Ready2Grow Double Stroller
Bought from
Target
Bought
Mar 12, 2013, about then
Where
OWATONNA, Minnesota: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/17/2014) Newell Rubbermaid Inc.: We are in receipt of your notification dated April 4, 2014, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Graco does not believe that the product identified in CPSC Report #20140329-32794-2147445928 contains any defect that could create a substantial product hazard or unreasonable risk of serious injury or death. Graco will provide additional information to the Commission as necessary.

CPSC report 20140329-32794-2147445928. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Mar 14, 2014, sent to the company Mar 24, 2014, published by CPSC Apr 7, 2014

The product, in the report: Graco Click Connect Ready2Grow double stroller

I was taking my two children, ages 3 and 5 months, for a walk for the third time in our new Graco Ready2Grow LX double stroller. I had them both buckled in securely and the stroller felt stable, when it suddenly collapsed almost all the way into the closed position! My 3 year old was pinned underneath it and was crying and terrified. Both children had scrapes and my older daughter had a bump on her head. I feel it could have been much worse if my 5 month old was a little taller and the tray would have struck her in the head instead of scratching her as it went over her. It was very frightening. The stroller had been open all the way and definitely seemed to be in a locked position before I strapped my children in.

Model
1812943
UPC
047406115785
Bought from
Toys R Us
Bought
Oct 1, 2013, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(4/3/2014) Newell Rubbermaid Inc.: We are in receipt of your notification dated March 24, 2014, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Based on the information provided in CPSC Report #20140314-6607A-2147446373, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risk of serious injury or death. However, Graco will conduct a further evaluation of this reported issue and take necessary action as deemed appropriate.

CPSC report 20140314-6607A-2147446373. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 2, 2014, sent to the company Jan 10, 2014, published by CPSC Feb 4, 2014

The product, in the report: Graco snap and go elite stroller frame

I bought the Graco Snap and Go Stroller Elite and the wheel fell off several times potentially harming my baby! This happened the first week of putting the stroller together. This stroller is dangerous.

Model
I don’t know
Bought from
Babiesrus, New York
Bought
Aug 6, 2013
Where
Maybrook, New York: Place of Recreation or Sports
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Graco snap and go, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/4/2014) Newell Rubbermaid Inc.: We are in receipt of your notification dated January 10, 2014, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Based on the information provided in CPSC Report #20140102-63FD0-2147448582, Graco does not believe that the specific product identified contains any defect that could create a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20140102-63FD0-2147448582. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 3, 2013, sent to the company Dec 11, 2013, published by CPSC Dec 26, 2013

The product, in the report: Quattro Tour® Duo Classic Connect™ Stroller Color Vance http://www.gracobaby.com/products/pages/quattro-tour-duo-classic-connect-stroller-vance.aspx

My child was strapped into the back seat of the Graco Quattro Tour Stroller.
http://www.amazon.com/Graco-Quattro-Classic-Connect-Stroller/dp/B005VM63VC/ref=br_it_dp_o?ie=UTF8&colid=2AAT42WBWKX4S&coliid=IJI0B9OYY23GH
His arm became caught in the rear sunshade. This resulted in a swollen arm and hand along with several remaining bruises. In addition, the arm is covered in Petechiae from about 2 inches above the elbow to the wrist and hand. He does not seem to be experiencing loss of motion at this time. We are monitoring him for further signs of damage.
I want other parents to know of this risk so this does not happen to their child. Thank you!

Model
1813042
Bought from
Amazon
Bought
Sep 1, 2013, about then
Where
Mobile, Alabama: Other Public Property/Office
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/19/2013) Newell Rubbermaid Inc.: We are in receipt of your notification dated December 11, 2013, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Graco does not believe that the product identified in CPSC report number 20131203-2EFEA-2147449361 contains any defect that could create a substantial product hazard or unreasonable risk of serious injury or death. Graco will provide additional information to the Commission as necessary.

CPSC report 20131203-2EFEA-2147449361. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made May 13, 2013, sent to the company May 21, 2013, published by CPSC Jun 5, 2013

The product, in the report: Graco birkshire metrolite stroller

Graco birkshire meteorite stroller purchased in early 2012 was using for 4 month old baby placed baby in stroller and strapped in and turned to shut back of car and stroller collapsed with baby in side and fell Over and hit baby head on concrete driveway. The locking handle to open the stroller jammed up and wasn’t aware this happen till after my son was injured and taken to hospital with injuries.

Model
Graco metrolite 6j01bkr3
Serial number
Lapz0005d-2
Bought from
Babies R us, Washington
Bought
Jun 1, 2012, about then
Where
Eagle point, Oregon: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(5/31/2013) Newell Rubbermaid Inc.: We are in receipt of your notification dated May 21, 2013, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Based on the information provided in Report # 20130513-0321E-2147456158, Graco does not believe that the specific product identified contains any defect that could create substantial product hazards or unreasonable risks of serious injury or death. However, Graco will conduct a further evaluation of this reported issue and take necessary action as deemed appropriate.

CPSC report 20130513-0321E-2147456158. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 30, 2013, sent to the company May 17, 2013, published by CPSC Jun 10, 2013

The product, in the report: Ready to Grow LX Stand and Ride Stroller

The consumer says that this is her second time using the product. She had her three month old in the front and went for a walk. She started leaning forward.
The consumer says that the harness between her legs was completely undone. she says that she almost slipped right out of it. She did not fall.
The consumer says that if she had not noticed it could have been a terrible incident.
The consumer sent the manufacturer an email thru their web site stating what had happened.

Bought from
Toys R US
Bought
Feb 15, 2013
Where
Kaukauna, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/31/2013) Newell Rubbermaid Inc.: We are in receipt of your notification dated May 17, 2013, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). At this time, Graco does not believe that the product identified in CPSC report number 20130430-6F432-1324754 contains a defect that could create a substantial product hazard or unreasonable risk of serious injury or death. Graco will provide additional information to the Commission as necessary.

CPSC report 20130430-6F432-1324754. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jan 31, 2013, sent to the company Feb 8, 2013, published by CPSC Feb 25, 2013

The product, in the report: Graco Ready2Grow LX Odyssey stroller, sit and stand childrens stroller

While my wife and I were shopping for a new stroller @ babies r us, we were considering a Graco Ready2Grow LX Odyssey. After getting acquainted with the operation and similarities to our other Graco stroller we decided to put both of our children in the seats and try it out around the store. When my wife began to push the stroller down the aisle it suddenly collapsed into the folded position unexpectedly. Our youngest son was struck across his chest and neck area by the tray of the rear facing seat, my wife had lost her balance due to the sudden unexpected collapse and was struck in the ankle with the rear axle. My older son (sitting in the front seat) was contorted into an awkward position while he was suddenly cast towards the floor. It appeared that the only reason this stroller had not completely folded into the storage position was because our children were in the way. Neither of our children are any where close to the listed safe weight limit, and we could not find any obvious flaw or reason to suspect such a failure as we had owned a very similar model previous to this incident. The manager took an incident report and offered ice and bandages and instructed us that someone from their company would be contacting us soon.

Model
READY2GROW LX Odyssey
UPC
na
Serial number
na
Bought from
did not purchase, incident happened @ store
Where
Lancaster, Pennsylvania: Other Public Property/Office
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand GRACO, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(2/20/2013) Newell Rubbermaid Inc.: We are in receipt of your notification dated February 10, 2013, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). At this time, Graco does not believe that the product identified in CPSC report number 20130131-079FA-2147459224 contains a defect that could create a substantial product hazard or unreasonable risk of serious injury or death. Graco will provide additional information to the Commission as necessary.

CPSC report 20130131-079FA-2147459224. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jul 27, 2012, sent to the company Aug 23, 2012, published by CPSC Sep 7, 2012

The product, in the report: Graco Alano stroller Graco Alano Travel Systems-Meadow Menagerie model number-1771730

My 7 months old son was sitting in the stroller. He was biting on the tray that is attached to the stroller. While he was biting the tray his tooth got caught in the slots on the underneath of the tray. When his tooth got stuck he fell back away from the tray which pulled out his baby tooth. There was a call placed to his doctor’s office because he was bleeding a lot. I rushed him into the doctor’s then I had to bring him to the emergency room where they pulled out his tooth due to the fact that his tooth was hanging by the gum so he didn’t swallow his tooth.

Model
1771730
Bought from
target
Bought
Dec 5, 2011
Where
Averill Park, New York: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco Alano Travel Systems-Meadow Menagerie, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(9/7/2012) Newell Rubbermaid Inc.: We are in receipt of your notification dated August 23, 2012, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). At this time, Graco does not believe that the product described in CPSC Report #20120727-67B89-2147465315 contains a defect that could create a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20120727-67B89-2147465315. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Mar 9, 2012, sent to the company Mar 19, 2012, published by CPSC Apr 2, 2012

The product, in the report: Graco Quattro Tour Duo double stroller; Brown, Tan, green

On February 29, 2012, my wife was teaching a class at [REDACTED] and our one and two year old boys were in the Kids Club. My wife brought our 2010 Graco DuoGlider Double Stroller in for our one year old to take a nap in. Our two year old was trying to get something out of the undercarriage basket and proceeded to reach his head and arms into the basket. While in this position, he walked his body around to the side of the stroller to get a better reach on whatever he was trying to grab and his head got stuck between the frame underneath the back seat and the undercarriage basket. His head was stuck in an approx. 6-8 inch gap. The amazing kid’s club staff realized what was happening immediately and jumped into action. It took 2 staff members and breaking the basket to remove him. During the minute and a half that he was stuck his airway was compromised and he stopped breathing. When the staff removed him he was blue and they were able to get him to come to within seconds and he began to cry. Their fast-acting, life saving efforts saved our son’s life. After an ER visit and thorough check-up our son was fine with just some scraps and bruises.
###### I tried uploading the video of the accident, but I couldn’t complete the process. Please let me know where I can send a copy of the video, or perhaps email it.######

Model
Quattro Tour Duo/ Model 1748843
Bought from
Babies R Us
Bought
Sep 1, 2010, about then
Where
Greenwood Village, Colorado: Other
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20120309-7202F-2147469422. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 28, 2012, sent to the company Mar 30, 2012, published by CPSC Apr 13, 2012

The product, in the report: Stroller/car seat combo

The consumer says the stroller portion is very loose. She says that she is afraid to use the stroller because it feels like it’s going to break and her child could fall during use. She says her child is only six months old. She feels the product is defective. The consumer contacted the retailer who told her it is past 30 days since purchase and there is nothing they can do. She was told to contact CPSC by the retailer.

Model
20P3963
Bought from
Burlington
Bought
Dec 15, 2011, about then
Where
Unspecified: Unspecified
Who was involved
Age 0, Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/19/2012) Newell Rubbermaid Inc.: We are in receipt of your notification dated March 30, 2012, providing consumer complaint information concerning an incident associated with a product reportedly sold by Graco Children’s Products Inc. (“Graco”). Based on the content of Report 20120228-CFB5E-1234166, Graco does not have sufficient information to determine whether it is likely that the product identified therein contain a defect that could create substantial product hazards or unreasonable risks of serious injury or death, and also been determined that the model number mentioned in this report is a non-Graco product.

CPSC report 20120228-CFB5E-1234166. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jul 20, 2011, published by CPSC Aug 10, 2011

The product, in the report: Graco Stroller Pattern Name Olivia Model #1760752

When I pulled recline strap little up (used the seat in a reclined carriage position) , then I rotated handle down, handle hited baby in a head. First, when it happened, I did not have paid attention, because not clear why a child cried, but this bout I am clear kid yelled strongly.

Model
VIE4 Model #1760752
Bought from
Burlington Coat Factory
Bought
Apr 25, 2011, about then
Where
Center Line, Michigan: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Graco, made or sold by Newell Rubbermaid Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/28/2011) Newell Rubbermaid Inc.: Graco Children’s Products Inc. (“Graco”) relies on and appreciates any and all product feedback from our consumers.
Based on the information provided regarding VIE4 Stroller model 1760752, Graco does not believe that the specific product concerns expressed suggest a defect that presents a substantial product hazard or unreasonable risk of serious injury or death.
Graco will provide additional comments and/or information as necessary.

CPSC report 20110720-0C71D-2147477065. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Graco strollers

At a glance

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How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

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