Evenflo baby gates

14 reports to CPSC, the latest made Jul 8, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

14reports to CPSC
Jul 8, 2025the latest report was made
May 20, 2011the earliest
14with the company’s comments

Brand: Evenflo
Maker: Evenflo Company, Inc.Makers, importers or sellers, as the reports name them
Product: Baby gatesCPSC’s product type: Baby Gates or Barriers (code 1506), in Baby: Nursery Equipment & Supplies

Other ways the reports write the brand (3)

“Evenflo #202 pressure baby gate”, “Evenflo Top-of-Stair Wood Gate” and “Evenflo Top-of-Stair™ Plus Wood Gates”

By month

1 report from August 2024 to July 2025; the most in July 2025, 1. 13 earlier reports, since May 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
July 2025	1
February 2020	1
May 2015	1
April 2015	1
July 2014	1
January 2014	1
April 2013	1
April 2012	1
February 2012	1
October 2011	2
August 2011	1
July 2011	1
May 2011	1

How badly anyone was hurt

Hospital admission 2 CPSC: Injury, Hospital Admission
Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
No one hurt 8 CPSC: Incident, No Injury
Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Hospital admission
Made Jul 8, 2025, sent to the company Jul 11, 2025, published by CPSC Jul 25, 2025

The product, in the report: The Evenflo adjustable wooden baby gate is a natural wood color. It has two wooden panels with metal clasps that hold the gate together on the top and bottom.

On May 17th, 2023 around 6:20 pm, our 20 month old daughter was playing near an Evenflo adjustable wooden baby gate in our dining room. She was tossing toys over the baby gate into the kitchen. I was across the room from her and I noticed she would occasionally bite at the top of the baby gate after tossing over a toy. I didn’t think too much of it as she wasn’t doing it for very long. She was teething and put her mouth on everything, as babies and toddlers do.
She was standing next to and facing the baby gate and all of a sudden she let out a horrible scream as she fell away from the baby gate. She ran towards me with blood all over her face and neck. The baby gate was still standing, but had blood at the top near one of the metal clasps that holds the baby gate together. I knew she needed to go to the hospital right away.
Once we got her to a room at the hospital, we could see how bad her mouth was torn. The whole left side of her upper lip was ripped off, up the left side of her philtrum and away from her nose. Her cheek was torn down past the bottom of her mouth and there was another tear on her bottom lip. This exposed most of her top and bottom teeth on that side. The surgeon told us he would not be able to reattach the inch by inch section that was missing from her upper lip. There wasn’t enough blood flow to it for it to be viable. He had to close her up as well as he could to prevent infection. After the surgery, the opening of her mouth was so small. She had a hard time eating, drinking, and speaking for a while.
Our daughter’s lips were caught in the gap between one of the top metal clasps and the wooden gate panels. Her lips were pinched in the baby gate so tightly it caused significant tearing and loss of upper lip tissue and muscle. This baby gate was bought to help keep our baby safe from things she shouldn’t get into. I would have never purchased this had I known this was a possibility.

Serial number
25809230
Bought from
Walmart
Bought
Dec 1, 2022, about then
Where
St. Charles, Iowa: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(7/23/2025) Evenflo Company, Inc.: This incident was asserted in a claim currently in litigation, but Evenflo had no prior notice and has no factual information apart from what is asserted in the lawsuit and the CPSC incident description. Evenflo is aware of no other incidents similar to that reported, and has questions concerning how the injury occurred based on how the product is designed and constructed.

CPSC report 20250708-EEE20-2147329796. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 6, 2020, sent to the company Mar 5, 2020, published by CPSC Mar 19, 2020

The product, in the report: Steel (mostly) locking/hinged baby gate, adjustable width, screws/bolts to walls and is rated for top-of-stairs use. See https://www.evenflo.com/baby-gates/secure-step/securestep.html?dwvar_securestep_fashion=4233052

Our 29-month-old twins regularly rattle both of our top-of-stairs “rated” Evenflo baby gates. Fortunately, someone was standing right near them when this happened, but today the plastic locking pin on one of them snapped clean off the gate. It had the appearance of being a solid piece of nylon rod with a hemispherical end, but it turns out it is hollow and therefore highly susceptible to breakage.

Model
Secure Step Stop of Stairs Pass-Through Gate #4233052
Bought from
Amazon.com LLC, Washington
Bought
Sep 20, 2018
Where
Kenmore, Washington: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/16/2020) Evenflo Company, Inc.: The Evenflo Secure Step gate is designed and tested to meet or exceed the requirements of applicable safety standards, including F1004, which includes tests for stability and structural integrity under force. The consumer’s report highlights aspects of use that are contrary to the instructions. An excerpt is below:
To prevent serious injury or death, securely install gate and use according to manufacturer’s instructions and warnings. • NEVER use with a child able to climb over, dislodge, or open the gate. • NEVER leave child unattended. • • Intended for use with ONLY with children 6 months through 24 months.
Evenflo continues to believe the gate is safe for use pursuant to the instructions.

CPSC report 20200206-F10C1-2147374983. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made May 17, 2015, sent to the company Jun 30, 2015, published by CPSC Jul 15, 2015

The product, in the report: Evenflo Top of Stairs wooden Gate - manufactured in Jan 2010 NO1050

Evenflo top of star gateand (Manufactured in 2010) was secured at the top of the stairs, in use for both children and pets. Our dog (large breed appx. 85lbs) sat down and leaned up against the gate and one of the slats broke loose and fell down the steps. The dog was large enough not to fall through but if this had been our youngest (at 11 months old) she would have fallen down the steps. This appears to be the same problem as previous gate models were having and thought the company should be aware of this.

Model
1050
Bought from
Walmart, Nova Scota
Bought
May 20, 2010, about then
Where
Auburndale, Canada: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Unspecified

The company’s comments, in its own words

(7/7/2015) Evenflo Company, Inc.: The consumer provided the CPSC with this report simply to let Evenflo know the slat on the Top of Stairs wooden gate detached when her 85-lb dog leaned against it. After receiving notice of her report, Evenflo contacted this consumer and she was pleased to hear from the company. The consumer said that the family was very happy with the gate at issue. They actually had two of these gates, which were both well used, and wanted to buy the same model as a replacement. While Evenflo conducted a recall for slat detachment on another wooden gate model in 2010, this model was not included. Evenflo encourages all consumers to check products regularly for wear and tear or missing parts and to discontinue use, if necessary. Evenflo appreciates feedback about its products and asks consumers to contact its ParentLink consumer resource center at 1-800-233-5921 or www.evenflo.com.

CPSC report 20150517-416C6-2147432872. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Apr 17, 2015, sent to the company Apr 27, 2015, published by CPSC May 11, 2015

The product, in the report: Baby gate manufactured by evenflo. Brown in color and is metal and has extandable gate and frame.

I was moving the baby gate (the whole unit as it comes the gate within its frame) from one door to the next and as I lifted it up the door came out of its hinges and fell down on my foot. I had to go to emergency room to get it x-rayed and examined to make sure no bones got broken since I could not put my foot down. I contacted the company evenflo about it and they just said sorry that it happen to you but since it’s out of warranty we cannot do anything about it. They didn’t want to help me as a consumer in anyway considering I was injured using their product and had medical bills due to their product defect and malfunction!

Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 32, Female
The reporter’s relation to them
Self
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(5/7/2015) Evenflo Company, Inc.: This consumer contacted Evenflo nearly a year ago when the incident purportedly occurred. Contrary to this consumer characterization, however, Evenflo was concerned that she could have been injured while using an Evenflo gate, and attempted to arrange for the return of the gate so that it could be examined by an engineer. The consumer refused to return the gate. Further, when she was cautioned not to use the gate with missing or damaged hinge hardware, she indicated that she and her husband would potentially alter the gate for continued use. The gate at the time of the incident was approximately 6 years old and well beyond its warranty period. The Evenflo metal pressure gate met all applicable ASTM safety standards at the time of its manufacture and sale, including those for hinge and hardware strength and durability.
Evenflo encourages all consumers with feedback about our products to contact our ParentLink consumer resource center at 1-800-233-5921 or www.evenflo.com.

CPSC report 20150417-E8920-2147433659. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 30, 2014, sent to the company Aug 8, 2014, published by CPSC Aug 29, 2014

The product, in the report: Baby gate position and lock pressure mounted tan color wood. Model #202

I mounted the Evenflo Position and Lock baby gate in tan on my front door on July 10, 2014. My son who was 19 months old at the time, was standing at the doorway with 1 hand on the top of the gate on his tip toes peering over it when the gate dismounted (I tested this gate when I mounted it and I couldn’t shift it in the slightest bit) and my son fell onto the hard pavement outside our house. He fell hard enough to bit his tongue, bruise his face, and crack the top of the baby gate. I contacted Evenflo regarding this on [REDACTED] and they asked me to call. Today I called and was told that they probably can’t do anything to help me because even though its THEIR product its not warrantied past 90 days. That my gate was too old regardless of the fact that my son was injured on it. The side of the gate completely twisted toward the bar that locks the gate into place and the top of the gate cracked and splintered the wood completely.

Model
Position and Lock Baby Gate Model #202
Bought from
Walmart, Washington
Bought
Jan 2, 2012, about then
Where
Bellingham, Washington: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(8/21/2014) Evenflo Company, Inc.: This consumer also contacted Evenflo regarding this incident involving an Evenflo Position and Lock pressure-mounted gate. The consumer’s description and photos in the database report, coupled with her comments to Evenflo regarding the damage to the gate, indicate that the gate was over-pressurized when it was installed. The twisted side bar, cracked top bar and bent notch bar are all indicia of an over-pressurized gate. Over time, this condition may cause the gate to weaken and break to ease the pressure, as likely happened here. The Position and Lock gate is a popular Evenflo gate, as it meets or exceeds all federal safety standards (including those for retention once installed), is easy to install and effectively provides a barrier between rooms or at the bottom of stairs. Evenflo encourages all consumers with feedback or questions about Evenflo products to contact our ParentLink consumer resource center at 1-800-233-5921 or www.evenflo.com.

CPSC report 20140730-88476-2147442423. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 31, 2014, sent to the company Feb 10, 2014, published by CPSC Feb 26, 2014

The product, in the report: baby gate

I have a top of the stairs Evenflo gate, model 10502, manufactured February 2009. My son pushed (very hard) on the gate and broke two slats on the gate. He would have fallen down the stairs if I had not heard the loud noise and scooped him up before such a fall occurred.

Model
10502
Bought from
babiesrus
Bought
Jun 1, 2009, about then
Where
Vienna, Virginia: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/14/2014) Evenflo Company, Inc.: The Top of Stairs Model 10502 gate was recalled in March 2010 for slat breakage like that described by this consumer. Consumers who own Evenflo Model 10502 gates and are not aware of the recall are encouraged to contact the company at 1-800-233-5921 (U.S.), 1-800-265-0749 (Canada), or online at safety.evenflo.com to register for a recall remedy kit of a replacement gate. Evenflo now offers the updated Model 10503 “Top of Stair Plus Wood Gate.” This consumer received the replacement gate after contacting Evenflo.

CPSC report 20140131-3DDE8-2147447661. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 7, 2013, sent to the company Apr 15, 2013, published by CPSC Apr 29, 2013

The product, in the report: Top of stairs baby gate.

My 48 month old child with autism along with my 30 month old neurotypical son removed a slat on this gate. We glued it twice before a friend visiting our home told us that she believed she had the same gate replace on a recall. The children first accidentally knocked the slat out pulling on the latched gate’s slats. We glued it twice. The third time they removed the slat our friend saw it and told us of the possible recall. Each time the boys removed the slat, we caught them attempting to wriggle through the slat. The gate is at the top of four stairs that lead from the main floor of our home to the entryway where the front door is. We have been using this gate since we purchased our home in 2010. It was actually purchased in late 2009 to early 2010.

Model
Product code 10502
Where
Hull, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/30/2013) Evenflo Company, Inc.: This consumer was using the Evenflo Top of Stairs Model 10502 gate with two children, both of whom exceeded the age limitation for this product. The Top of Stairs Model 10502 was intended for children 6 months to 24 months. Moreover, the consumer did not contact Evenflo when the original slat allegedly detached because the children were pulling on it. The consumer instead modified the gate, which likely contributed to subsequent detachments in the same area of the gate. The Top of Stairs Model 10502 gate was recalled for slat breakage in March 2010. Consumers who own Evenflo Model 10502 gates and are not aware of the recall are encouraged to contact the company at 1-800-233-5921 (U.S.), 1-800-265-0749 (Canada), or online at safety.evenflo.com to register for a recall remedy kit of a replacement gate. Evenflo now offers the updated Model 10503 “Top of Stair Plus Wood Gate.” Upon receipt of this CPSC report, Evenflo contacted this consumer and arranged for a recall remedy to be sent to her.

CPSC report 20130407-4B16E-2147457236. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 24, 2012, sent to the company May 1, 2012, published by CPSC May 15, 2012

The product, in the report: Evenflo Secure Step baby gate, model 4232052

I have an Evenflo Secure Step baby gate, model 4232052. We have it at the top of our staircase. The latch that is designed to stop the gate from swinging all the way through is made of plastic and has broken on two occasions. The first time, I called Evenflo and purchased a replacement. However, several months later the replacement is cracked. I no longer want a replacement as this is clearly faulty design. The clip should be made of metal, or something more durable than plastic.
Several times, when we have swung the gate closed, the clip failed to stop it, causing the gate to open out over the staircase. We have tiled floor at the bottom of our stairs and our child could have been seriously hurt.

Model
4232052
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/8/2012) Evenflo Company, Inc.: The consumer reported that the swing control clip broke on his Evenflo Secure Step™ gate on two occasions in the past year. The consumer contacted Evenflo directly regarding the first clip, and the company provided a replacement. Upon inspection of the first clip, Evenflo determined the part had a crack consistent with being subjected to severe and unusual loads. In this report to the CPSC database, the consumer now alleges similar damage to the replacement swing control clip Evenflo sent a few months ago.
Contrary to the consumer’s comment in the database, the swing control clip is not part of the gate’s latching mechanism. If the clip breaks, the latching function on the gate is not compromised. Instead, the swing control clip serves to resist the gate panel’s inherent momentum and provides a cue to consumers not to swing the gate panel out over the stairs if hardware-installed at the top of a flight of stairs, as in this consumer’s situation. This fact is reflected in the product instructions. Indeed, under the load of an adult trying to push the gate panel past the swing control clip, it is designed to disengage from the gate once the force reaches 18 pounds.
The company did abusive testing of the swing control clip prior to production start, including thousands of open/close cycles on the gate as well as tests wherein the gate was slammed shut numerous times, and no similar damage to that observed in the first clip returned by this consumer occurred. The company concludes that the reported damage regarding this second clip occurred due to an abusive overload, like the first clip used by this consumer. Because the swing control clip is not part of the gate’s latching function and its absence does not render the gate nonfunctional, the company believes there is no safety risk associated with a damaged swing control clip.
Evenflo encourages all consumers who have feedback about our products to contact our ParentLink consumer resource center at 1-800-233-5921 or on the web at www.evenflo.com

CPSC report 20120424-A0893-2147468158. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Feb 27, 2012, sent to the company Mar 6, 2012, published by CPSC Mar 20, 2012

The product, in the report: Evenflo #202 pressure baby gate

My girlfriends daughter, her mother, my son, and I were present at my house. This injured person is my girlfriends daughter.
I’m trying to raise awareness about a product that was involved with a devastating critical injury to a toddler in Lacey WA.
About a year ago, a little girl fell down the stairs of my home during the night while the adults were asleep. She was found in the morning, unconscious. Her baby gate that was on the doorway to her bedroom when she was put to bed, was lying flat on the carpet in the morning.
She was rushed to the ER and has been in a coma for over a year. She will never walk, talk, or be the same. Most of her brain is non-functioning.
Shortly after her birth, a two pack of Evenflo #202 baby gates were bought from Toys R Us in Olympia and used continuously. After the accident, and upon examination, not just the one gate guarding her door exhibited a bent pressure pin, but the other did as well.
Evenflo claims that it’s #202 is the largest selling baby gate. They are sold virtually everywhere.
I don’t want this to happen to another child, ever. There is an alternative to the this particular model it is in the same price range ( They are both the cheapest gates on the market). The [REDACTED] gate is of the same exact design; except, the area that was bent on our Evenflo gates, allowing the little girl to get out during the night, has a re-enforced metal gusset to address this issue—thereby eliminating this issue.
I am just trying to reach as many new parents. I have pictures to better understand what I’m talking about.

Model
Evenflo #202 pressure baby gate
Bought from
Toys R Us, Washington
Bought
Jan 1, 2006
Where
Lacey, Washington: Home/Apartment/Condominium
Who was involved
Age 2, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand Evenflo #202 pressure baby gate, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(3/16/2012) Evenflo Company, Inc.: The consumer recently reported to the CPSC and to Evenflo that his girlfriend’s unattended 2-year-old child was seriously injured nearly fourteen months ago when an Evenflo Position and Lock pressure gate allegedly dislodged from a second-floor doorway to her bedroom. The child purportedly walked approximately 25 feet down the upstairs hallway before falling down a flight of stairs. No witnesses to the alleged incident have come forward and it is still under police investigation at this time. No information about how this pressurized gate, which is not intended or suitable for use at the top of stairs (as stated in the product warnings), or about the home was provided. The consumer told Evenflo that the gate had been installed nearly continuously in the bedroom doorway for two years prior to the incident. Such use would require the adults in the home to step over the gate each time they came in and out of the child’s bedroom, contrary to warnings printed on the gate and the instructions, because the gate can loosen or dislodge with each inadvertent contact or the child or parent can be injured during the climb over. Evenflo has requested from the police all information about this matter that is publicly available, including any photographs of the subject gate still in custody. Upon request from Evenflo, the consumer sent photos of the subject gate, which must have been taken prior to or just after this incident, as the police removed the gate and other items from the home the evening of the incident.
As demonstrated by third-party laboratory testing, the popular Position and Lock Gate meets all applicable safety standards for pressurized gates and there have been no similar reports for the over 27,000,000 gates sold since 2000. Based upon the information provided by the consumer and the police, as well as the excellent field and testing record of this gate, Evenflo does not believe that a properly-installed Position and Lock Gate, used as instructed, presents a hazard to children or adults. The company will continue its investigation of this matter as more information becomes available.
Evenflo encourages all consumers who have feedback about our products to contact our ParentLink consumer resource center at 1-800-233-5921 or on the internet at www.evenflo.com.

CPSC report 20120227-2772D-2147469760. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 25, 2011, sent to the company Nov 1, 2011, published by CPSC Nov 16, 2011

The product, in the report: Home safety barrier for babies. Made of wood for brace and plastic for fence with rubber tips on the sides.

We bought Evenflo Position and Lock Gate to restrict our 8 months old baby going near the stairs. For the past 2 months, we’ve been very comfortable using it since it serves it’s purpose appropriately. But this afternoon, October 24,2011 at around 5pm, our baby was playing with this barrier and suddenly he cried. When we checked on him, his mouth is bleeding with his both teeth under is flipped upside down exposing the roots of the teeth and lacerated gums. Because of the unexpected incident, we discovered that this product is very dangerous and not suitable for a baby with a growing tooth due to the design. The top wood has a groove securing the plastic fence and it’s space in between the wood trapped the teeth of our baby who is at the stage of having a very itchy gums. We were so scared, worried and feel so helpless with our baby’s condition. With this incident, we are so unhappy with this product. We are willing to answer any question and send a picture relating to this incident.

Model
45356 / Position and Lock Gate
Serial number
202
Bought from
Wallmart, Texas
Bought
Aug 1, 2011, about then
Where
Houston, Texas: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/15/2011) Evenflo Company, Inc.: The consumer reported to the CPSC that she believes her child was injured while “playing with” an installed Evenflo Position & Lock wood gate. The consumer reported that the child cried out, and when his caregiver found him it appeared as if he fallen backward and away from the gate. Two of the child’s lower teeth had pulled away from the gum. The child was taken to the dentist for an exam and no stitches or follow-up treatment was needed. The parents suggest that the child’s teeth were somehow caught in the top railing of the gate.
Upon receipt of the CPSC database report, Evenflo contacted the consumer to obtain more information. According to the child’s mother, the child was unattended in another room when this incident occurred, so the parents are unsure what caused the injury. No one saw the child’s interaction with the gate or his fall. Photographs supplied by the consumer do not show any anomalies on the subject gate. The company has not yet had the opportunity to inspect the subject gate; although return of the gate has been requested, the parents have not been willing to permit an inspection as of the date of this comment.
The Position & Lock gate has been in production for over 15 years and meets the requirements of the federal and ASTM safety standards for sharp edges and opening sizes. In the past 10 years alone, the company has sold over 25,000,000 Position & Lock gates and has never received a report of a child receiving an injury by catching a tooth in any area of the gate. Furthermore, the subject gate was being used with a young child out of the presence of his parents, contrary to the warnings printed on the gate and in the product instructions. Based on the substantial production history of this gate and the absence of similar reports, the company believes that, if the Position & Lock gate was involved in this child’s injury, it was an isolated occurrence and does not suggest a substantial risk of injury to children.
Evenflo appreciates the detailed information provided with this report, and the company encourages all consumers who have feedback about our products to contact our ParentLink consumer resource center at 1-800-233-5921 or on the web at www.evenflo.com.

CPSC report 20111024-08634-2147473986. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 16, 2011, sent to the company Oct 24, 2011, published by CPSC Nov 7, 2011

The product, in the report: Safety gate for top of stairs for children.

We have an Evenflo Top of the Gate Model # 10502 for our children. Their father, who weighs only 145 pounds tripped and fell against the gate - not very hard. 3 slats broke and he fell down a few stairs. Although he is an adult, he did not lean against the gate very hard when he fell and yet the slats still broke. I see now that this item has been recalled and will get a newer safer one.

Model
Top-of-Stair Plus Wood Gate Model # 10502
Bought from
Babies R Us
Bought
Oct 1, 2009
Where
Pleasantville, New York: Home/Apartment/Condominium
Who was involved
Age 37, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Evenflo Top-of-Stair Wood Gate, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/25/2011) Evenflo Company, Inc.: The consumer reported damage to three slats on an Evenflo model 10502 gate as the result of a 37-year-old man tripping and falling on the gate with no resulting injury. The model 10502 gate, which is for use with children up to the age of 24 months, was recalled for slat breakage in March 2010. Evenflo believes that this gate was subjected to an unreasonable impact when this adult consumer fell on the product. Consumers who own a model 10502 gate included in the recall may contact the company to receive a remedy kit. In fact, after seeing information about this gate recall on the CPSC website, this consumer contacted Evenflo and was promptly sent a remedy kit. Evenflo now offers the updated model 10503 “Top of Stair Plus Wood Gate.” Consumers who own Evenflo model 10502 gates and were not aware of last year’s recall should contact the company at 1-800-233-5921 (U.S.), 1-800-265-0749 (Canada), or on the web at safety.evenflo.com to register for a recall remedy kit. Evenflo appreciates the information provided by this consumer, and encourages all consumers who have feedback about our products or consumer services to contact us directly at the telephone numbers listed above.

CPSC report 20111016-55622-2147474289. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 5, 2011, published by CPSC Aug 29, 2011

The product, in the report: baby gate, wood top of stairs type

Safely concern: Top of stair gate, Evenflo Model 1556C (Aug/08)
http://www.evenflo.com/product.aspx?id=75&pfid=114
We had had this gate for about one & a half years and have three potentially dangerous issues with this gate: broken hinges, hinges that open where the gate falls off and a locking mechanism that is so weak my dog can open it.
The gate itself is sturdy wood, however the hinges and locking hardware are poor-quality plastic. The hinges have been replaced once because they cracked, we were several day with out a gate, while waiting for parts, now we inspect them regularly & my husband just noticed they are sagging like they are going to break again soon. Also this plastic hinge doesn’t lock/snap into place as supposed to, so it easily comes open. The top of the hinge just slides up & down to cover the short plastic pin. My son, putting his feet under the gate, knocked it completely off; the gate crashed down the stairs. Luckily he somehow didn’t fall with it.
Now we have found the locking mechanism is so poor that our dog opens it with its nose. If a dog can open, certainly a toddler can.

Model
1556C
Bought
Jan 1, 2010, about then
Where
Dyer, Indiana: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Parent
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/29/2011) Evenflo Company, Inc.: Evenflo was contacted by this consumer months prior to her contact with the CPSC. At that time, Evenflo informed the consumer that the gate was installed (as described by the consumer) contrary to the instructions as it was too high above the floor. Such an installation can allow a child to become entrapped between the gate and the floor. The consumer stated to the CPSC that the gate can be lifted from its hinges by her child, which suggests that the hinge caps have not been properly installed because a unit installed with hinge caps properly placed would not permit access to the hinge area by the child. The consumer also stated in her CPSC report that her dog can push the gate open. Evenflo contacted the consumer after receiving notice of her CPSC database report in an effort to obtain more details regarding the new allegations that were not made when she spoke with Evenflo several months earlier. Evenflo also attempted to request the return of the gate for inspection but, as of the date of this comment, no additional information has been obtained and the consumer has not returned Evenflo’s call. The company is thus unable to analyze further her issue with the gate. The Home Décor gate meets the applicable requirements of the ASTM gate safety standard, including tests that directly evaluate the strength of the latches and hinges, as well as Evenflo’s robust structural integrity tests in excess of that specified in external standards. Evenflo encourages all consumers who have feedback about our products, like this consumer, to contact our ParentLink consumer resource center at 1-800-233-5921. Evenflo takes all complaints regarding its products seriously and seeks to investigate the comments it receives to the fullest extent possible.

CPSC report 20110805-95EA1-2147476520. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 18, 2011, published by CPSC Aug 8, 2011

The product, in the report: Evenflo Top-of-Stair™ Plus Wood Gates

Evenflo Top-of-Stair™ Plus Wood Gates
I have had eleven of these gates in my house for about the last two years. Two slats have failed when a 12 month and 18 month old boy (same boy) rattled his cage. Neither incident resulted in escape or injury. I intend to replace the gates through the recall.
I intend to replace through the recall. However, when I looked into this last year after the first slat broke they said that to qualify I had to mail to them a particular piece of hardware that I did not use in my particular installations for each of the eleven gates I had. I only had three or four of these items -- how likely is it that anyone would have saved pieces of hardware from gates installed months or years ago? But in fact I DID save the boxes for most of the items but could not find this piece in each box. I will try again to see if they will accept UPC bar codes or something else for the other gates. I think in a situation such as mine they ought to consider sending me the replacement gates with return shipping boxes to return the other gates and if i don’t return them in some reasonable period of time then charge me for the new gates.

Where
New Orleans, Louisiana: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Evenflo Top-of-Stair™ Plus Wood Gates, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/4/2011) Evenflo Company, Inc.: The consumer contacted the CPSC reporting dissatisfaction primarily with Evenflo’s consumer service in connection with a gate recall in 2010. The consumer had purchased a total of eleven Evenflo model 10502 gates and he described that two slats had “failed” in some manner without injury to his child. The model 10502 gate was recalled for slat breakage in March 2010, and consumers who own a model 10502 gate included in the recall are provided a remedy kit. This consumer contacted Evenflo over a year ago to obtain remedy kits. After learning of the consumer’s dissatisfaction as recently reported to the CPSC, Evenflo contacted this consumer and made arrangements with the consumer to update his remedy kit order. Evenflo now offers the updated model 10503 “Top of Stair Plus Wood Gate.” Consumers who own Evenflo model 10502 gates and were not aware of last year’s recall should contact the company at 1-800-233-5921 (U.S.), 1-800-265-0749 (Canada), or on the web at safety.evenflo.com to register for a recall remedy kit. Evenflo appreciates the detailed information provided by this consumer, and encourages all consumers who have feedback about our products or consumer services to contact us directly at the telephone numbers listed above.

CPSC report 20110718-1B852-2147477114. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 20, 2011, published by CPSC Jun 14, 2011

The product, in the report: Evelflo Top of Stairs Plus baby gate. Model number 10502. Manufactured Jan 09.

Wooden slat on Evenflo Top of Stairs Plus gate cracked.

Model
Evenflo Top of Stairs / M #10502
Bought from
Amazon.com
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Evenflo, made or sold by Evenflo Company, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/2/2011) Evenflo Company, Inc.: The consumer reported that a wooden slat on his Evenflo model 10502 gate, was “cracked.” The model 10502 gate was recalled for slat breakage in March 2010, and consumers who own a model 10502 gate included in the recall are provided a remedy kit. This consumer previously contacted Evenflo to obtain the remedy kit. Evenflo now offers the updated model 10503 “Top of Stair Plus Wood Gate.” Consumers who own Evenflo model 10502 gates and were not aware of last year’s recall should contact the company at 1-800-233-5921 (U.S.), 1-800-265-0749 (Canada), or on the web at safety.evenflo.com to register for a recall remedy kit.

CPSC report 20110520-F2085-2147478988. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Evenflo baby gates

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