Hearth Record

Back to String trimmers and edgers

Troy Bilt string trimmers and edgers

9 reports to CPSC, the latest made May 26, 2022. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 9reports to CPSC
  • May 26, 2022the latest report was made
  • Jun 19, 2012the earliest
  • 9with the company’s comments
Brand
Troy Bilt
Maker
MTD PRODUCTS INC.Makers, importers or sellers, as the reports name them
Product
String trimmers and edgersPowered, not brush cuttersCPSC’s product type: Lawn Trimmers or Edgers, Powered (Excl. Brushcutters) (code 1464), in Yard & Garden: Gardening & Landscaping
Other ways the reports write the brand (5)

“Troy-Bilt”, “Troy Bilt 4-cycle jumpstart TB6044XP”, “Troy Built”, “Troy-bilt” and “TroyBuilt”

By month

2 reports from June 2021 to May 2022; the most in May 2022, 1. 7 earlier reports, since June 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20221
June 20211
April 20211
January 20201
June 20181
July 20171
July 20131
December 20121
June 20121

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 7 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, care not known

    Made May 26, 2022, sent to the company Jun 1, 2022, published by CPSC Jun 15, 2022

    The product, in the report: TB25CB is designed without a clutch. The string head never stops spinning at idle. If you set the machine down, the head spins. This causes an unsafe situation for anyone that may walk close the machine. I opened case [REDACTED] with Troy-Bilt. They instructed me to take it to a service center. The tech at the service center looked up the parts schematic and found the product contains no clutch. He has never seen a product without a clutch to disengage the spinning head. I set this machine down to move a big branch and accidentally backed into the spinning head causing lacerations on my ankle. Troy-Bilt had recall # [REDACTED] issued in 2020 for the same issue. The new models with the same safety concern are being sold.

    Tro-Bilt string trimmer is designed without a cluth to stop the head from spinning at idle.

    Model
    41AD25CB966
    Serial number
    1C29NDC1362
    Bought from
    Menards
    Bought
    Apr 16, 2022
    Where
    Canton, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 44, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Troy-Bilt, made or sold by MTD PRODUCTS INC.
    How badly, in CPSC’s words
    Injury, Level of care not known
  2. No one hurt

    Made Jun 11, 2021, sent to the company Jun 16, 2021, published by CPSC Jul 1, 2021

    The product, in the report: Troy Bilt String Trimmer 4-cycle jumpstart Model TB6044XP UPC 41CDF6PC766

    Troy Built 4-cycle jumpstart TB6044XP string trimmer. While trimming weeds my string trimmer abruptly stopped, pull starter was jammed. I removed the plastic housing to find the cooling fan/ pull started mechanism has shattered. There were pieces of the fan embedded in the plastic housing and part of the aluminum cooling fin of the cylinder head was broken off.

    Model
    Troy Bilt 4-cycle jumpstart TB6044XP
    UPC
    41CDF6PC766
    Serial number
    S/N; 1D247DD2011
    Bought from
    Lowes Saginaw Michigan
    Bought
    May 15, 2018, about then
    Where
    Bay City, Michigan: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Troy Bilt 4-cycle jumpstart TB6044XP, made or sold by MTD PRODUCTS INC.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Apr 19, 2021, sent to the company Apr 22, 2021, published by CPSC May 6, 2021

    The product, in the report: Edge your drive, walkways and flower beds quickly with the LE720 lawn edger. The hardened steel blade has an adjustale depth up to 2.5” and the large guide wheel always keeps you on a straight path. This lawn edger connects to all attachment-capable string trimmers with no tools. Model 41BJLE-C902

    While utilizing the Troybuilt Trimmer Plus Edger attachment LE720 the anti-rotation screw became dislodged causing the head of the trimmer and spinning blade to move five feet disconnected from the primary edger shaft.

    Model
    41BJLE-C902 LE720
    UPC
    0 84931 82170 5
    Serial number
    1K059DR2041
    Bought from
    Lowes
    Bought
    Aug 1, 2020, about then
    Where
    Maple Hill, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 39, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand TroyBuilt, made or sold by MTD PRODUCTS INC.
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Jan 10, 2020, sent to the company Feb 13, 2020, published by CPSC Feb 28, 2020

    The product, in the report: Garden Way by Troy Bilt 5 hp gas string trimmer

    Trimmer head on Garden Way string trimmer by Troy Bilt broke its main bolt securing the head to the frame

    Model
    52056
    Bought from
    Sams Club
    Bought
    May 15, 2001, about then
    Where
    Geronimo, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Troy Bilt, made or sold by MTD PRODUCTS INC.
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Jun 12, 2018, sent to the company Aug 29, 2018, published by CPSC Sep 13, 2018

    The product, in the report: Troy Bilt Item # 41ADZ63C766 Model TB635EC, S/N 1C157DD1012, Assembled in Mexico. Red and Black weed eater yard trimmer with interchangeable attachment heads

    I purchased a Troy Bilt weed-eater in a few years ago, from Lowes in Waxahachie, TX. Troybilt item 41ADZ63C766, Model TB635EC, S/N 1A256DD1687. Upon using it a couple of seasons, the flywheel next to the starting cord broke apart while in use which is an inherent danger due to flying metal fragments that may come out of the weed eater. Thinking not much of it in 2017 I purchased another model TB635EC from the same store. Upon unboxing it and getting ready to start it, the kick out spurs that are on the metal flywheel broke on the first pull. So I returned this to the store and they replaced it with another from stock. Most recently the first week of June 2017 I was using the 3rd Troybilt unit Troybilt item # 41ADZ63C766, Model TB635EC, S/N 1C157DD1012, which is about 1 year old. When using this most recent one at full throttle, the metal flywheel broke apart immediately stopping the weed eater. Luckily no metal fragments or parts exploded from the plastic shroud. These models are inherently dangerous due to the location of the motor and flywheel being close to the operators side. In the event some metal parts did come out of the unit, one could be severely injured or impaled with flying parts.

    Model
    TB635EC
    UPC
    41ADZ63C766
    Serial number
    1C157DD1012
    Bought from
    Lowes
    Bought
    May 1, 2017
    Where
    Waxahachie, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Troy Bilt, made or sold by MTD PRODUCTS INC.
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Jul 23, 2017, sent to the company Nov 21, 2017, published by CPSC Dec 6, 2017

    The product, in the report: Troy Bilt Lawn Edger, Model: 25B-554H711, Serial: 1C142K50043, Some parts return as MTD parts.

    PREMATURE FAILURE OF BELT GUARD. Actual in-use time was 35 - 40 hours. Belt guard (TroyBilt part #: 781-0427-0637) broke. Both flanges separated from the body of the guard leaving the drive belt exposed. The flanges are an integral part of the guard and are the means of holding the guard in place over the drive belt. It appears that a very sharp bend was used at the point where the flanges protrude from the guard. This sharp bend could not tolerate the constant vibration of the edger and failed allowing the body of the guard to separate from the flanges. This item is one of the prime safety features of this product and needs to be more durable. Judging by the number of belt guards available on [REDACTED], this seems to be a high failure item not only on this unit but others also.

    Model
    25B-554H711
    Serial number
    1C142K50043
    Bought from
    Sears, Mississippi
    Bought
    Aug 16, 2014
    Where
    Meridian, Mississippi: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Troy Bilt, made or sold by MTD PRODUCTS INC.
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Jul 16, 2013, sent to the company Sep 27, 2013, published by CPSC Aug 7, 2013

    The product, in the report: Troy-Bilt 4 cycle gas edger Model Number TB516EC Serial Number 084931841642

    1. Troy-built edger was used to edge yard. 2. Edger has to be pulled backwards to edge. 3. Edger could cut operator if operator falls. 4. Individual in technical devision at Troy-bilt said it was designed to operate that way. 5. Troy-Bilt technician said the Troy-Bilt had no safety department I could contact. 6. Troy-Bilt technician agreed that pulling the edger backward was a safety problem. 7. Troy-Bilt technician admitted that he would not let his family members use the edger. 8. Troy-Bilt technician said my recourse was to file a formal complaint.

    Model
    TB516EC
    Serial number
    084931841642
    Bought from
    Lowes, Florida
    Bought
    May 15, 2012, about then
    Where
    Niceville, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Troy-bilt, made or sold by MTD PRODUCTS INC.
    How badly, in CPSC’s words
    Incident, No Injury
  8. Hurt, no treatment

    Made Dec 28, 2012, sent to the company Jan 11, 2013, published by CPSC Jan 28, 2013

    The product, in the report: 4-Cycle Gas Trimmer #22985 model # TB525EC

    I have the Troy-Bilt 4-cycle gas trimmer. The shaft comes loose at the attachment and the attachment can come off and injury someone.

    Model
    TB525EC
    Serial number
    1L071DZ1670
    Bought from
    LOWE’S, California
    Bought
    May 26, 2012
    Where
    Victorville, California: Home/Apartment/Condominium
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Troy-Bilt, made or sold by MTD PRODUCTS INC.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  9. No one hurt

    Made Jun 19, 2012, sent to the company Jun 27, 2012, published by CPSC Jul 12, 2012

    The product, in the report: Troy Built Stringed Trimmer Model TB5755S 41ADT57C711

    While in use, the trimmer end of a Troy Built Stringed Trimmer fell off of the shaft. Due to the high rotational velocity of the loose assembly, the assembly was propelled backwards, hitting the operators foot.

    It appears that a single screw (parts list item # 19) came loose due to the wear/stretching of a hole in the trimmer shaft (parts list item # 16). Part # 16 is damaged but intact and parts #17-#35 detached from the trimmer.

    I contacted the manufacturers “Level 1 tech support” (they do not have a level 2) to ask if they have seen this issue before and I also asked who I needed to speak with in order to report a potential safety issue. I was advised that they do not accept safety complaints from the consumer and I should take the parts to an authorized dealer for repair.

    Model
    TB575SS 41ADT57C711
    Bought from
    Lowes
    Bought
    Jun 1, 2009, about then
    Where
    New Market, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 30, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Troy Built, made or sold by MTD PRODUCTS INC.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to String trimmers and edgers

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.