Zoeller pumps
2 reports to CPSC, the latest made Apr 4, 2014. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Apr 4, 2014the latest report was made
- Sep 8, 2011the earliest
- 2with the company’s comments
- Brand
- Zoeller
- Maker
- Zoeller Pump CompanyMakers, importers or sellers, as the reports name them
- Product
- PumpsCPSC’s product type: Pumps, Not Elsewhere Classified (code 1462), in Yard & Garden: Other
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2014 | 1 |
| September 2011 | 1 |
How badly anyone was hurt
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Apr 4, 2014, sent to the company Apr 14, 2014, published by CPSC Apr 28, 2014
The product, in the report: submerible sewage pump, Waste mate 270, 4270 green, 1 HP, single phase, 20 ft cord
My town home, built in 2009, has a sewer collection tank for sewage to be pumped up hill to the city sewer. The sump pump is made by Zoeller Pump Company (Model 270) in Kentucky and the pump had the date of May 2009 for installation. On March 31, 2014, the electrical part of the pump burned out and caused an explosion that blew the cover off the sewage collection tank. Not only was I unable to use the water or toilets in my house, it made an unsafe situation as the tank was exposed. The wires that go into the pump were exposed and frayed, the motor completely black and burned out. The cost for replacement, including plumber’s labor was nearly $2,000. Insurance does not cover this and the developer is long gone. A search of manufacturer’s recall found Zoeller did indeed have sump pumps that had been recalled. When I called the manufacture to ask about it, the salesman was immediately defensive, evasive and quite rude. Instead of asking for the model number and looking up the recall, he argued and claimed it was not intended for sewage use (when it is called a “submersible sewage pump” on the spec sheet). Unfortunately, my plumber had to drive out 50 miles to find a replacement and used the same manufacturer. I would advise against using products from this company, as even though the model I own was not the one recalled, it is suspect. And more importantly, the customer service is negligible to abusive.
- Model
- 270
- Bought
- May 1, 2009
- Where
- Seattle, Washington: Home/
Apartment/ Condominium - Who was involved
- Age 60, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Zoeller, made or sold by Zoeller Pump Company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 8, 2011, sent to the company May 15, 2012, published by CPSC May 30, 2012
The product, in the report: Zoeller Water back up Pump Model 503 P/N 503-0005 Rev C Date Code 0810
I purchased a water powered back up sump pump. It was manufactured by Zoeller Pumps 3649 Cane Run Road, Louisville, KY. It was installed on May 30th 2011. When Huricane Iren Hit New Jersey Aug 28th 2011 we lost power. The new back up pump failed to turn on and when i turned it on manually it did not pump. This was all verified by the installer a few days latter. The basement took on water, which caused damage to the finished basement. When I spoke to the manufacture they stated to turm it into my home owners or sue them. This could let to great personell injury whith eletricity and water mising,not to mention the chance of mold now growing in my basement.
[REDACTED] from the manufacture told me they have had other pumps fail and mentioned 3 that failed and caused $70,000 of damage. He also sited that the stopped shipping the pump. I feel had they done a product recall for know quality problems my basement would not had taken on water, and this dangerous situation would had been avoided. I aslo spoke with [REDACTED] and he rudely told me the same thing sue them. No effort was made on their part to eith pay for my dames or replace the pump. I requested that the come here and see for them selfes that the pump does not work and they refused. This is a dangerous product out on the market and the manufacture is aware of quailty issues. Please force a recall before someone gets electracuted or has sever mold issues. This company is not being responsible for their known product failures.
- Model
- 503
- UPC
- none
- Serial number
- none
- Bought from
- Air group, New Jersey
- Bought
- May 30, 2011
- Where
- Morristown, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 59, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Zoeller, made or sold by Zoeller Pump Company
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.