Honda rotary power lawn mowers

27 reports to CPSC, the latest made Jun 15, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 31, 2026.

27reports to CPSC
Jun 15, 2026the latest report was made
Jun 8, 2011the earliest
26with the company’s comments

Brand: Honda
Maker: American Honda Motor Co., Inc.Makers, importers or sellers, as the reports name them
Product: Rotary power lawn mowersCPSC’s product type: Rotary Power Lawn Mowers (code 1448), in Yard & Garden: Lawn Mowers, Leaf Blowers and Lawn Vacuums

Other ways the reports write the brand (3)

“Honda HRX217K6”, “Honda Harmony II” and “Honda Law Mower”

By month

5 reports from July 2025 to June 2026; the most in December 2025, 2. 22 earlier reports, since June 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
June 2026	1
March 2026	1
December 2025	2
October 2025	1
July 2024	1
May 2024	1
December 2023	1
November 2023	1
October 2023	1
September 2023	1
July 2023	1
June 2023	2
December 2022	1
April 2022	1
June 2019	1
July 2018	1
September 2016	1
October 2015	1
April 2014	1
August 2013	1
June 2012	1
May 2012	2
August 2011	1
June 2011	1

How badly anyone was hurt

Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 3 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 18 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 31, 2026. Updated daily.

No one hurt
Made Jun 15, 2026, sent to the company Jun 18, 2026, published by CPSC Jul 7, 2026

The product, in the report: Honda push gasoline lawn mower

Honda model h r x 217 lawn mower caught on fire while mowing my lawn. Could not see or know of any reason why this happened. Called Honda and opened a claim for the fire. Case number [REDACTED]. Asked for compensation assistance because of the loss. Honda denied my claim, but gave me no reason in writing.

Model
HRX 217
UPC
86102 00854
Serial number
MAMA-1340108
Bought from
Lowes
Bought
May 5, 2021
Where
St Louis, Missouri: Home/Apartment/Condominium
Who was involved
Age 69, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/30/2026) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his Honda HRX217 lawnmower. An internal review indicated that the customer initially contacted Honda on 6/4/2026 to report that his lawnmower caught on fire during operation. Honda confirmed that his lawnmower did not have any open safety recalls and noted that the warranty period has expired. An authorized Honda Power Equipment dealer inspected the lawnmower and found that the incident was not a result of a manufacturing defect. If the customer has any further concerns or additional questions, he can call our Customer Relations department at 866-784-1870.
Honda would also like to remind all users of power equipment products to review the safety information and warning labels on the product and in the owner’s manual to ensure safe and proper operation. In addition, the manual includes recommendations on servicing lawn mowers, refueling safety, and proper storage.

CPSC report 20260615-A599B-2147316669. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 9, 2026, sent to the company Mar 16, 2026, published by CPSC Mar 30, 2026

The product, in the report: Gas 190cc lawn mower self propelled

Honda HRX217K5 gas lawn mower caught on fire while in use . Kept burning while mower was turned off

Model
Hrx217k5vkaa
Serial number
MAGA 2779931
Where
Kennedale, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/23/2026) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his Honda HRX217 lawnmower. An internal review indicated that the customer initially contacted Honda on 3/4/2026 to report that his lawnmower caught fire during operation and alleged that a fuel leak may have been involved. Prior to an inspection by a Honda Powersports dealer, the customer disassembled the lawnmower and disposed of the unit. Honda confirmed that the subject lawnmower was not included in any safety recalls and that the 5-year warranty from Honda had expired. As the product was out of warranty and no longer available for inspection, Honda closed the case on March 9, 2026. If the customer has any further concerns or additional questions, he can call our Customer Relations department at 866-784-1870.

CPSC report 20260309-5D22A-2147322826. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 22, 2025, sent to the company Dec 30, 2025, published by CPSC Jan 14, 2026

The product, in the report: Honda Harmony II Lawnmower Specs. And Misc. Information: Lawnmower Model # HRR2167VKA Lawnmower SN # MZCG-8203296 Engine Model # GCV160AO Engine SN # GJAPA 1307738

The Honda lawnmower engines caused the starter rope to suddenly retract when pulling to start and injured my shoulder.

Model
HRR2167VKA
Serial number
MZCG-8203296
Where
Katy, Texas: Home/Apartment/Condominium
Who was involved
Age 74, Male
The reporter’s relation to them
Self
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(1/13/2026) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his 2010 Honda HRR216 lawnmower. An internal review indicated that the customer initially contacted Honda on 12/22/2025 to report an issue with his lawnmower and inquire whether his unit was included in Honda’s camshaft decompressor safety recall for HRN216 and HRX217 lawnmowers launched in 2023. Honda confirmed that his lawnmower was not included in any safety recalls, product updates or warranty extensions and noted that his 36-month warranty has expired. We recommended that he contact an authorized Honda Power Equipment dealer and make an appointment to properly diagnose the issue. If the customer has any further concerns or additional questions, he can call our Customer Relations department at 866-784-1870.

CPSC report 20251222-D3E44-2147325311. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 17, 2025, sent to the company Dec 22, 2025, published by CPSC Jan 9, 2026

The product, in the report: Honda lawn mower

Using Honda lawn mower which was less than two years old when a catastrophic engine failure occurred. Brought mower to local authorized service provider who confirmed the push rod blew though the engine block resulting in shrapnel to be blown several yards from the mower

Model
HRX217VKAA
Serial number
MAMA-1672005
Where
Epping, New Hampshire: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/8/2026) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his Honda HRX217 lawnmower. An internal review indicated that the customer initially contacted Honda on 11/5/2025 to report that his lawnmower was not operating properly. On 11/7/2025, the customer contacted Honda to report an engine failure. Upon inspection, Honda and the dealer determined that the customer needed to authorize an engine disassembly in order to properly diagnose the customer’s complaint. Honda advised the customer that if a manufacturing defect was found, the cost of the repair would be covered under warranty. If a manufacturing defect was not found, the customer would be responsible for the cost of the engine disassembly. This case was closed due to the customer declining to authorize the engine disassembly. If the customer has any further concerns or additional questions, he can call our Customer Relations department at 866-784-1870.

CPSC report 20251217-1C1C8-2147325474. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Oct 8, 2025, sent to the company Nov 6, 2025, published by CPSC Nov 26, 2025

The product, in the report: Honda walk-behind lawnmower; Model HRX 2174HYA, Serial Number MAGA 2310164

This complaint involves use of a Honda walk-behind lawnmower: Model HRX2174HYA, Serial Number MAGA 2310164. This is an easy start model usually requiring little force with the recoil starter rope to start the engine. Yesterday, October 8,2025 my wife had difficulty starting the lawn mower and asked for my assistance. I had great difficulty pulling the recoil starter rope since there was significant resistance. This was unusual since it has never happened before in the 11 years I have used this lawnmower. When I was able to get some movement on the recoil rope there was a sudden recoil on the rope of significant force that the rope pulled me forward into the handlebar assembly. I have a 1.5 inch circular bruise on my left arm from hitting the handlebars and soreness in my right shoulder from the tug on my right shoulder from the recoil. The force of the recoil was sufficient to cause more serious injury such as broken bones, shoulder strains, or lacerations from falling forward into the lawn mower mechanisms. The owners manual does not warn of recoil dangers with this lawnmower. This condition came as a complete surprise. I have stopped using this lawnmower because of the danger when trying to start it. In 2023 Honda issued a recall for a situation like mine but it did not include older models; camshaft decompressor malfunction. However, from my experience this condition is also prevalent in lawnmowers sold before 2023 with possibility of injury.

Model
HRX 2174HYA
Serial number
MAGA 2310164
Bought from
Nashua Outdoor Power Equipment
Bought
Jun 14, 2014
Where
Londonderry, United States: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(11/13/2025) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his Honda HRX217 lawnmower. After identifying this customer’s lawnmower and conducting an internal investigation, our records indicate Honda has not received any contact from the customer to date that pertains to this incident, or for any other reason. The customer’s lawnmower does not have any open recalls and is outside of the warranty coverage period. Upon contacting the customer, Honda found that he only wanted the make Honda aware of his experience and no longer owns the Honda HRX217 lawnmower. If the customer has any further concerns or additional questions, he can call our Customer Relations department at 866-784-1870.

CPSC report 20251008-EFA00-2147327242. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jul 18, 2024, sent to the company Jul 24, 2024, published by CPSC Aug 7, 2024

The product, in the report: Honda mower hrn216vka

I was mowing the lawn and I had mowed the front yard as Ive done for the last two years. I went to the back yard to mow and had been doing that fine for a bit. The mower seemed to emit a puff of black smoke and died. I checked it over and everything seemed fine. I started it up again and it worked but then started smoking a lot. I looked and it had caught fire. . Wheeled it into the front drive and extinguished the fire.

Model
hrn216vka
Serial number
Hen216vka-mana-2033003
Bought from
Lowe’s.com
Bought
May 22, 2022
Where
Ocala, Florida: Home/Apartment/Condominium
Who was involved
Age 48, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(8/2/2024) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his Honda HRN216 lawnmower. An internal review indicated that the customer initially contacted Honda on 7/18/2024 and brought his lawnmower to a local dealer for an inspection. Upon inspection, the dealer determined that the incident was not a result of a manufacturing defect. Honda also confirmed that the customer’s lawnmower does not have any open safety recalls. If the customer has any further concerns or additional questions, he can contact Honda’s Customer Relations department at 866-784-1870.

CPSC report 20240718-823D7-2147337879. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 9, 2024, sent to the company May 13, 2024, published by CPSC May 28, 2024

The product, in the report: HONDA HRN216VYAA LAWN MOWER PURCHASED FROM LOWES ITEM #4350723 MODEL #CR6412 21” SELF PROPELLED GAS LAWN MOWER

HONDA HRN216VYAA started on fire. Called Lowes and told Honda recalled all their mowers told to contact Honda 3 year warranty. Honda said it was my fault and won’t replace.

Model
HRN216VYAA
Serial number
MANA-2351013
Bought from
Lowes
Bought
Apr 9, 2023
Where
Plano, Illinois: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand HONDA, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/20/2024) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with her Honda HRN216 lawnmower. An internal review indicated that the customer initially contacted Honda on 4/25/2024 and brought her unit to a local dealer for an inspection on 4/27/2024. Upon initial inspection, the dealer determined that the incident was not a result of a manufacturing defect. After further review, both Honda and the dealer agreed that there was not a manufacturing defect that led to the incident. Honda and the dealer advised the customer that the lawnmower was being operated without an air filter, causing dirt to be ingested into the engine, resulting in engine damage, and leading to a thermal event. If the customer has any further concerns or additional questions, she can call our Customer Relations department at 770-497-6400.

CPSC report 20240509-8151E-2147339293. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 6, 2023, sent to the company Dec 11, 2023, published by CPSC Dec 26, 2023

The product, in the report: HRR216VXA lawnmower

HRR216VXA lawnmower has unsafe retractable rope that snaps out of my hand when pulling it. It has caused ligament injury to my right hand.

Model
HRR216VXA
UPC
unknown
Serial number
unknown
Bought from
Home Depot, Oregon
Bought
Jan 1, 2008, about then
Where
Portland, Oregon: Home/Apartment/Condominium
Who was involved
Age 72, Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(12/21/2023) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his Honda HRR216VXA lawnmower. An internal review indicated that the customer has not contacted Honda to report this incident. If the customer has any concerns or questions, he can call our Customer Relations department at 770-497-6400.

CPSC report 20231206-12E4D-2147343602. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 2, 2023, sent to the company Nov 16, 2023, published by CPSC Dec 1, 2023

The product, in the report: Walk behind, self propelled, lawn mower

Early 8/2023, the consumer’s wife was using the walk behind mower. She turned it off. She tried to start the engine again and when she pulled the cord, it ripped her arm back with the recoil. She saw a physician for her injury and was diagnosed with an acute elbow injury.
The wife still has pain in her elbow and wrist from the incident. She rarely takes medication, but has been taking Ibuprofin since her injury.
The mower’s recoil malfunctioned also while the consumer was using it on different occasions. At first, he thought that it might simply be an issue of the mower being hard to start. The problem occurred with the consumer approximately 25 times. The problem happens when the mower is started and occurs when the mower is restarted after a break. The problem now occurs every single time that the mower is used.
10/26/2023: The consumer received the recall notice: (CPSC #23-287). He is also concerned that he purchased the mower in July 2023, but the CPSC recall noticed indicates that they were sold through June 2023.
He contacted several local service centers for the recall remedy.
• Most of the places he contacted no longer services these mowers. • Another place can’t hire staff to work on them, because they can find qualified technicians. • Another service center said they can fix it, but not for more than a month, after they get the parts.
---The consumer asked the retailer if he could return it, but their rep. said he’d was not sure about that. The retailer has also stopped carrying this line of mowers.
10/31/2023: The consumer contacted the manufacturer and asked their rep. if he could return the product and he was told it was a retailer’s decision.
The consumer asked for information from the rep. about the mfr’s discussions with [REDACTED] & CPSC, but the rep. could not provide that information. He then asked for an email to the manufacturer’s staff, who could discuss this area but the rep. said she did not have that information.
Lastly, the mfr’s rep. said she had to record the phone call. The consumer asked if he could record the phone call as well, but the rep. said no. He then asked if his wife could listen in on the call and the rep. said no. The consumer believes that the firm is being evasive in their handling of questions.
NOTE: He purchased the mower from a manufacturer’s authorized store, after the month listed in the recall.
1. Why was his mower permitted to be sold after the recall dates? 2. Why wasn’t he notified sooner about this matter, considering the company had his contact information.

Model
HRN216VYAA
Serial number
MANA-2280065
Bought from
Blanchard Equipment
Bought
Jul 5, 2023
Where
Savannah, Georgia: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/29/2023) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his family’s Honda HRN216 lawnmower. An internal review indicated that the customer initially contacted Honda on 10/31/2023 to report injuries to his wife when operating the lawnmower and to express his dissatisfaction. When Honda realized that the customer purchased the lawnmower from an authorized dealer after a stop/sale notice had been sent to all Honda dealers, Honda began the process of addressing the purchase transaction with the dealer. Honda has found that the selling dealer is no longer an authorized Honda dealer as of 9/30/2023.
Honda has attempted to contact the customer on several occasions to provide additional assistance, but has not received a response. Honda invites the customer to contact our Customer Relations department at 770-497-6400.

CPSC report 20231102-9D403-4455368. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 10, 2023, sent to the company Oct 12, 2023, published by CPSC Oct 26, 2023

The product, in the report: Honda gas lawnmower

My son was mowing the lawn. He had been mowing around 15 minutes. The lawn mower started on fire as he was mowing.

Model
H6x217k6vkaa
UPC
0786102008549
Serial number
MAMA - 1294646
Bought from
Lowes
Bought
Jun 1, 2021, about then
Where
Downers Grove, Illinois: Home/Apartment/Condominium
Who was involved
Age 13, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/24/2023) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with her Honda HRX217 lawnmower. An internal review indicated that the customer initially contacted Honda on 6/6/2023 and brought her unit to a local dealer for an inspection on 7/6/2023. Upon inspection, Honda determined that the incident was not a result of a manufacturing defect. Honda advised the customer that there were no open recalls and no known issues with the lawnmower catching on fire during operation. If the customer has any further concerns or additional questions, she can call our Customer Relations department at 770-497-6400.
Honda would also like to remind all users of power equipment products to review the safety information and warning labels on the product and in the owner’s manual to ensure safe and proper operation. In addition, the manual includes recommendations on servicing lawn mowers, refueling safety, and proper storage. Thank you for allowing American Honda to respond.

CPSC report 20231010-1A403-2147344734. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 20, 2023, sent to the company Jan 9, 2024, published by CPSC Jan 25, 2024

The product, in the report: Honda HRX217K6, walk behind self propelled mower, grayish deck, collection bag has HONDA down the side, red top cover, HRX217 sticker on the front. THIS MODEL ALREADY HAS A RECALL OUT FOR IT, RECALL DOES NOT COVER ENOUGH SERIAL NUMBERS. RECALL NUMBER IS 23-287. THANK YOU

valve cover leaking, crank shaft oil seal leaking, (due to not being installed correctly), connecting rod bolts backed out, (due to not being torqued correctly), and causing flywheel key to break and run out of time, witch caused the muffler guard to catch on fire. I got all that fixed, paying for it MYSELF, I did try to return it back to LOWES and they refused to take it, They claim because it already had gas in it.Ser # 13337579, Honda claims it’s not effected.

Model
HRX217K6VKAA
Serial number
MAMA-13337579
Where
CLARENDON, Pennsylvania: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Honda HRX217K6, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/22/2024) American Honda Motor Co., Inc.: American Honda takes matters such as these seriously and appreciates the opportunity to address our customer’s experience with his HRX217 lawnmower. After an internal review, our records indicate that the customer has not contacted Honda regarding his complaints. If the customer wishes to discuss this matter, please contact our Power Equipment Customer Relations department at 770-497-6400, available Monday through Friday from 9:00am – 7:30pm EST.

CPSC report 20230918-EE423-2147345132. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 17, 2023, sent to the company Aug 10, 2023, published by CPSC Aug 24, 2023

The product, in the report: Walk behind push lawnmower

7/15/2023: the consumer noticed the problem of the mower leaking fuel.
The consumer went inside his garage to get the lawn mower and notice that fuel was leaking from it. He had used it earlier that day for approximately 15 – 20 minutes. He did not notice any problems with the mower while it was in use. He started the mower and used the remaining fuel.
Approximately 1 – 2 weeks prior to the date of incident, he noticed a small amount of fuel leakage from the mower, but we not sure of how substantial the problem could be.
7/15/2023: He called the dealer and asked about returning it. Initially he spoke with a manager, who agreed to take it back. When he took the mower to the dealer, their manager told him they could not accept it, because the dealer had a “Stop Sale” on these mowers.
7/15/2023: The consumer stopped by another dealer, with the same name and tried to return the mower. However, he was told the same thing. They could not take it back due to the manufacturer’s “Stop Sale” on it.
7/17/2023: The consumer called the manufacturer and spoke to with a person named [REDACTED] (last name unknown). [REDACTED] told him that he would have to take it to a service center. The consumer then asked to speak with a manager and was told that one would call him back later.
7/17/2023: The consumer called the dealer’s Customer Service department and spoke with [REDACTED]. She told him that he should be able to take it back with a return authorization from the manufacturer.
The consumer is stuck between the manufacturer and the retailer, with a mower that presents several safety issues.
He then called the manufacturer again and spoke to [REDACTED] (last name and position unknown). The rep. told him that the manufacturer does not provide return authorizations.

Model
HRN216VKAA
Serial number
MANA1333718
Bought from
Lowes
Bought
Apr 19, 2023
Where
Henrico, Virginia: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/14/2023) American Honda Motor Co., Inc.: American Honda takes matters such as these seriously and we are sorry to hear of the customer’s experience with his Honda HRN216 lawn mower. An internal review indicated that the customer has since returned the lawn mower. If the customer has any further concerns or additional questions, he can call our Customer Relations department at 770-497-6400.
Honda would also like to remind all users of power equipment products to review the safety information and warning labels on the product and in the owner’s manual to ensure safe and proper operation. In addition, the manual includes recommendations on servicing lawn mowers, refueling safety, and proper storage. Thank you for allowing American Honda to respond.

CPSC report 20230717-6F7DA-4292979. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 29, 2023, sent to the company Jun 30, 2023, published by CPSC Jul 17, 2023

The product, in the report: Honda HRN 166-cc 21-in Self-propelled Gas Lawn Mower Item #1363775 Model #HRN216VKAA

We purchased a Honda HRN 166-cc 21-in Self-propelled Gas Lawn Mower Model #HRN216VKAA from Lowe’s on May 28th, 2023. My 68 year old husband attempted to start the mower and the pull string snapped back and he yelled out in pain. I contacted Lowe’s and was told that there is a stop sale/recall on this mower. We immediately returned the mower for a refund, but his elbow still hurts this morning. He may have to see his doctor.

Model
Honda HRN 166-cc 21
Bought from
Lowe’s
Bought
May 28, 2023
Where
Scarborough, Maine: Home/Apartment/Condominium
Who was involved
Age 68, Unspecified
The reporter’s relation to them
My Spouse
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/6/2023) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his Honda HRN216 lawn mower and we’re sorry to hear of his injury. After an internal review of the incident and of the unit involved, Honda is further investigating the concern. If the customer wishes to discuss this matter, please contact our Power Equipment Customer Relations department at 770-497-6400, available Monday through Friday from 9:00am – 7:30pm EST.

CPSC report 20230629-18EB5-2147346718. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 21, 2023, sent to the company Jun 23, 2023, published by CPSC Jul 10, 2023

The product, in the report: Honda Lawn mower HRX217VYA, Color: Red

My wife was mulching/mowing our yard this spring with a Honda push mower. She stopped to take a break and shortly after the mower caught on fire. There were no injuries however if she had taken the mower to our garage it would have burnt down the garage.

Model
HRX217VYA
Serial number
MAMA-1103426
Bought from
Alaska Specialty Equipment, Alaska
Bought
Apr 29, 2020
Where
Chugiak, Alaska: Home/Apartment/Condominium
Who was involved
Age 59, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/6/2023) American Honda Motor Co., Inc.: American Honda takes matters such as these seriously and we are sorry to hear of the customer’s experience with his Honda HRX217 lawn mower. An internal review indicated that the customer contacted Honda on 6/15/2023 regarding the incident. After a comprehensive review, Honda advised the customer there was not enough evidence to determine that the cause of the incident was related to a product defect. If the customer has any further concerns or additional questions, he can call our Customer Relations department at 770-497-6400.
Honda would also like to remind all users of power equipment products to review the safety information and warning labels on the product and in the owner’s manual to ensure safe and proper operation. In addition, the manual includes recommendations on servicing lawn mowers, refueling safety, and proper storage. Thank you for allowing American Honda to respond.

CPSC report 20230621-670F8-2147346869. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 19, 2022, sent to the company Dec 22, 2022, published by CPSC Jan 9, 2023

The product, in the report: Honda Honda HRX217HYA mower, serial number: MAGA 2214908

I have a Honda Honda HRX217HYA mower., serial number MAGA 2214908. While mulching leaves the mower was running and the blade was disengaged. Suddenly the engine accelerated, the mower shook violently, the rear safety cover came off, and the blade assembly still bolted to the hub broke off from the dive shaft and buried itself into the grass. I purchased this mover September 9, 2013

Model
HRX217HYA
UPC
Unknown
Serial number
MAGA 2214908
Bought from
Power Equipment Direct
Bought
Sep 9, 2013
Where
Fort Worth, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda Law Mower, made or sold by American Honda Motor Co., Inc.
Reports CPSC links to it
20221220-B1560-2147351951
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/5/2023) American Honda Motor Co., Inc.: American Honda takes matters such as these seriously and we are sorry to hear of the customer’s incident with his Honda HRX217 lawn mower. An internal review indicated the customer informed Honda of the incident on 12/17/2022 and was advised to contact an authorized Honda Power Equipment dealer to have his unit inspected. The customer can call our Customer Relations department at 770-497-6400 if he needs assistance finding a dealer or has further questions.
Honda would also like to remind all users of power equipment products to review the safety information and warning labels on the product and in the owner’s manual to ensure safe and proper operation. In addition, the manual includes recommendations on servicing lawn mowers, maintenance safety, and maintenance schedule which should be performed at specified month/year or operating hour intervals to ensure safe and proper operation. Thank you for allowing American Honda to respond.

CPSC report 20221219-724DB-2147351971. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Apr 21, 2022, sent to the company Apr 25, 2022, published by CPSC May 9, 2022

The product, in the report: Honda walk behind mower. The design of this product is the same as on snapper mowers.

While mowing my lawn, the catch bag on the Honda mower slid off of its mount. The mower is a walk behind mower and I fell over the bag as it came off. There is a bar that is held to keep the mower engine running. Of course when you fall, you hold on even tighter and the mower dragged me over the bag

Model
HRN216
UPC
7 8610200839 6
Serial number
MANA-1660564
Bought from
On line
Bought
Aug 2, 2021, about then
Where
Kingwood, Texas: Home/Apartment/Condominium
Who was involved
Age 71, Male
The reporter’s relation to them
Self
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(4/28/2022) American Honda Motor Co., Inc.: American Honda appreciates the opportunity to address our customer’s experience with his Honda HRN216 lawn mower and we’re sorry to hear of his injury. An internal review confirmed that the lawn mower identified does not have any open safety recalls and the customer has not contacted Honda about this specific unit. At this time, we advise the customer to contact an authorized Honda Power Equipment dealer to diagnose and service the lawn mower, if necessary. If the customer wishes to discuss this matter, please contact our Power Equipment Customer Relations department at 770-497-6400, available Monday through Friday from 9:00am – 7:30pm EST.
As an advocate for safe use of lawn mowers, Honda would like to remind all users to review the owner’s manual prior to operation to ensure safe usage, storage, and maintenance of their lawn mower. The owner’s manual includes recommendations and tips for safely operating a lawn mower, such as initial set up information, a check list before each operation, safe operating practices, as well as warnings of potential safety hazards during operation. Thank you for allowing American Honda to respond.

CPSC report 20220421-353B3-2147356659. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 6, 2019, sent to the company Jul 2, 2019, published by CPSC Jul 17, 2019

The product, in the report: Honda self-propelled mower , GA

I was using my Honda HRX2175VKA when I must have hit a rock in the yard and I heard a loud crack. There was no damage visible at the time. I recently was changing the oil and sharpening the blade so had the mower on its side and observed that the deck/shroud next to the blade was cracked and had a quarter size hole in it. The rock/object must have been propelled through the deck and caused the hole.
This struck me as a safety hazard as the integrity of the plastic material had been compromised. As the mower deck has a lifetime warranty, I took the mower first to Home Depot, where it was reviewed and deemed to be damaged by “abuse”. I contacted Honda customer service and inquired about the damage being covered under lifetime warranty and if hitting a rock in the yard would be considered abusive use. I was advised to take it to another shop and was also contacted by a senior account specialist who advised he didn’t think hitting a rock was abuse.
I took it in to the shop, had it reviewed, and was told this time that the damage was due to an impact so was wasn’t covered by warranty. From this, I am to assume that the Honda plastic deck material is not designed to stop rocks from penetrating and being ejected. My particular rock impact went away from me while mowing. Some other consumer may not be so lucky and will catch a speeding object in the lower extremities or will impact someone further away.
I believe that the plastic material used by Honda is unsafe and should be recalled and not used again.

Model
HRX2175VKA
Serial number
MAGA-2493325
Bought from
Home Depot
Bought
Apr 1, 2018, about then
Where
Johnstown, Pennsylvania: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/15/2019) American Honda Motor Co., Inc.: American Honda takes potential safety matters seriously and appreciates the opportunity to address our customer’s experience with his HRX217VKA lawn mower. Following an investigation into this customer’s concern, our records indicate a Honda Power Equipment dealer performed an in-depth inspection and determined the lawn mower did not contain any defects in material or workmanship. The damage was to the blade shroud, not the exterior deck, and likely caused by the lawn mower striking a foreign object. To ensure safe and proper power equipment operation, we advise customers to review the owner’s manual prior to use. If the customer has additional concerns, he should contact American Honda’s Customer Relations department at 770-497-6400 for assistance.

CPSC report 20190606-1534A-2147380560. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 10, 2018, sent to the company Aug 17, 2018, published by CPSC Sep 7, 2018

The product, in the report: Honda Lawn Mowe

My father in law and myself both purchased Honda self propelled rotary mowers 4 and 3 years ago respectively. We have both been fans of Honda products for many years. After purchasing these mowers, we noticed they were of lesser quality than previous mowers. Most notably. The rear drive wheels would periodically lock up after the clutch was released. This made mowing very difficult. In he summer of 2017, I searched the Internet where many Honda owners reported similar problems. Some sites recommended methods of repair. No information was available in my online searches from Honda. I attempted a repair and after reassembly the drive belt fell off. After further work, I got that back on but the wheels still would not roll backwards. Out of frustration, I went to the Honda Power Equipment site and filed a complaint that provided model number, serial number and summary of the problem. I never recieved a reply, but a Honda “Robot” continued to send be satisfaction surveys to which I responded that I had not recieved an answer.
This summer the belt fell off again and I was just fed up. I took the machine back to the Honda Dealer from which I purchased it and explained it was the third mower I had purchased from them and it was of far lesser Quality. I felt I had paid a premium for a “best in class” mower and instead was provided a Walmart quality machine. The service manager said there may be a service bulletin that covered my machines problem and might be repaired at no cost. After about three or for weeks he called me and said it was repaired at no cost by Honda. My wife picked up the machine and stopped by my father in laws house. When she told him the story, she called the Honda dealer and was told she had to bring it in to see if it was a affected machine, it could not be done over the phone. After she brought my mower home the belt promptly fell off and the wheels would not roll backwards. I took both mowers back to the dealer for service. At that time I wAs given a copy of a service bulletin first issued in February 2017, affecting 3 modern numbers and a range of serial numbers. It indicates the rear wheel bushings may be undersize and cause the symptoms I describe. It also says if the mower is under warranty it should be repaired and if out of warranty may be repaired based on goodwill consideration. the Honda dealer must contact Honda Corporate to recieve good will consideration.
The Honda Dealer presented a positive report that Honda repaired at no cost. In reality they knew of a design/manufacturing error before my complaint in 2017 and had not made any effort to publicize this problem so affected owners could have them repaired. Most owners cannot or will not borrow a truck to return a mower that is out of warranty, they will instead fight the mower by dragging it backwards or lifting the back of the machine.
At first I was angry because Honda benifitted financially at the initial sale and appeared to make the service notice “secret” so other owners would not know. As I thought about it more, I realized that lifting the mower to pull it backwards defeated the foot guard and significantly lessened discharge protection. I contacted Honda again and suggested they recall the affected machines or at least make the service bulletin public on the Internet with searchable words. They responded that they fixed my mower and provide service bulletins to dealers as a form of engineering assistance. In reality I think they have covered up this problem since they have to provide new parts and pay the dealer for 3/4 hour of labor.
Finally, earlier this year my father in law had a cardiac event while mowing. One can question the wisdom of an 83 year old man mowing his lawn. I am sure his wife would not have let him had she known how difficult the units are to use.
I have a copy of the service bulletin if you need it. I hope you can convince Honda to make it’s service bulletins public and/or recall these machines since serious injury could occur. It also makes me wonde how many other similar problems Honda has covered up.
If you need any additional information, please call.
Best
[REDACTED]

Model
[REDACTED]
Serial number
[REDACTED]
Bought from
Honda power equipment Groto, Connecticut
Where
Lyme, Connecticut: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/27/2018) American Honda Motor Co., Inc.: Thank you for the report regarding our customer’s experience with his Honda lawn mower. The customer initially contacted our Customer Relations department on 6/27/2017. We responded on 6/29/2017 to address his concerns and recommended that he take his lawn mower to an authorized dealer for repair.
Approximately one year later on 6/30/2018, the customer contacted our Customer Relations department again. On 7/2/2018, Honda responded to the customer and advised him that we have instructed the dealer to perform the necessary repairs under warranty. Additionally, our engineering investigation concluded that there were no safety-related issues. Thank you for allowing American Honda to respond and please contact our Customer Relations department at 770-497-6400 if further assistance is required.

CPSC report 20180710-C71BE-2147386896. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 13, 2016, sent to the company Sep 21, 2016, published by CPSC Oct 5, 2016

The product, in the report: Honda HRT216SDA lawnmower. Serial number MZCG 6183826 KG

My Honda HRT216SDA lawn mower fuel tank has cracked and is leaking fuel continually. I visited the Honda parts dealer and they refused to give me a replacement tank when I showed them your recall notice. I had no choice but to purchase a used fuel tank.
In April 2000 (#00·095) CPSC issued a recall of Honda lawn mowers for fuel tanks with seams that can split or crack. The recalled mowers have an engine serial number between 1128495 and 1438098. My Honda HRT216SDA lawn mower is 1613389, has been leaking fuel from a crack where the two plastic pieces are welded together. lf I only fill the fuel tank below the weld it does not leak. My serial number is beyond the recall notice, so the Honda dealer refuses to issue a replacement part. I am notifying CPSC so that the recall may be properly extended to cover all similar lawn mowers [REDACTED]

Model
HRT216SDA
Serial number
S/N engine:GJAE-1613389
Bought from
Home Depot, Texas
Bought
Dec 24, 1998, about then
Where
Garland, Texas: Home/Apartment/Condominium
Who was involved
Age 63, Male
The reporter’s relation to them
Self
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/28/2016) American Honda Motor Co., Inc.: American Honda takes potential product safety matters very seriously and welcomes the opportunity to investigate this customer’s experience with his HRT216SDA lawn mower. We have called the customer to discuss his 16 year old lawn mower and commenced an in-depth investigation based on the information provided. Currently, we are waiting for the lawn mower to be brought into an authorized Honda dealer for further analysis to determine potential cause(s). In the event that additional information becomes available, please contact our Customer Relations department at 770-497-6400.

CPSC report 20160913-82CAD-1593998. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Oct 22, 2015, sent to the company Oct 30, 2015, published by CPSC Nov 16, 2015

The product, in the report: Honda 21-inch deck EZ Start 3N1 mower

We purchased a Honda 21 inch deck EZ Start 3N1 mower on May 1, 2015. We used it all summer with the bag attached and with the lever in the “mulch” position. On the date of injury, I switched the lever to the “bag” position. As I was mowing, the bag apparently flew off the mower, hitting me in the left leg and causing me to trip over the bag. I say “apparently” because one moment I was mowing and the next thing I knew I was face down on the ground. When I stood up, I saw that the left leg of my jeans was soaked through with blood. My husband took me to the nearest ER, where I received 18 surface stitches, plus numerous “mattress” stitches because of the depth of the laceration. The cut is approximately 4 1/2 inches long and is located about 3 inches below my knee. The ER doctor said that I can expect a nasty scar.
When we returned home, my husband found the grass bag on the ground approximately two yards behind the spot where the self-propelled mower had come to a stop.

Model
HRR2169VLA
UPC
86102 00447
Serial number
MZCG-9329028
Bought from
Home Depot
Bought
May 1, 2015
Where
vining, Minnesota: Home/Apartment/Condominium
Who was involved
Age 64, Female
The reporter’s relation to them
Self
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(11/16/2015) American Honda Motor Co., Inc.: American Honda takes matters such as these very seriously and is sorry to learn of this customer’s experience, as well as the injuries she sustained. We hope that the customer has been able to fully recuperate.
After receiving the customer’s report, American Honda was able to contact the customer, who brought the lawnmower into a local dealership for review and possible repair. The dealership, in turn, inspected the lawnmower and sent a report documenting that inspection, including photographs, to American Honda technical specialists for evaluation.
The inspection of the lawnmower and photographs did not reveal any indication of a pre-existing manufacturing defect, nor did it reveal any evidence of a design defect. Indeed, the dealer was able to securely mount the grass collection bag to the mower. However, the inspection did reveal a significant build-up of dirt and debris under the rear cover, likely from prolonged use of the lawnmower in mulching mode, which the customer had indicated was the predominate use of the mower, with minimal cleaning, if any, between uses. Because two hooks that the grass collection bag attaches to are under the rear cover where the dirt and debris had built up, it was the dealer’s – and is American Honda’s – educated understanding that the dirt and debris interfered with the secure mounting of bag when the customer decided to use the grass collection bag for the first time.
As such, it is American Honda’s conclusion that the grass collection bag detached from the lawnmower not because of any safety defect but instead because it was not securely attached to the mounting points due to a build-up of dirt and debris.

CPSC report 20151022-D90B0-2147427320. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 11, 2014, sent to the company May 15, 2014, published by CPSC Jul 21, 2014

The product, in the report: Honda Lawnmower Model HRR2165VKA Serial MZCG-7811329

Honda Lawnmower, Model HRR2165VKA serial number MZCG-7811329 I had my Honda on the bench for service, I am an service tech. I had to replace part number 76147-VG4-000 (cover roto stop) due to the fact that it had failed in many locations. This is a circular metal part which is just below the engine but located on the under side of the cutting deck. When replacing this part which was ordered from Honda and is an original part, I found that the actual cutting deck, where 4 bolts hold the motor to the frame had structural failures in all four mounting locations. I found structural cracks and completely missing metal pieces of the cutting deck. This would have never been found unless the motor was pulled from the deck and the deck inspected. As this structural failure hides very well and is difficult for a normal non technical person to identify. A complete failure might cause a running engine with a spinning blade to completely break free from the mower cutting deck and cause serious injury or death and or property damage.

Model
HRR2165VKA
Serial number
MZCG-7811329
Bought from
Northern Tool, Tennessee
Bought
Apr 1, 2011, about then
Where
Murfreesboro, United States: Other
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/21/2014) American Honda Motor Co., Inc.: American Honda takes matters such as these very seriously and is sorry to learn of this customer’s experience. American Honda appreciates the opportunity to reach out to our customer and inspect the lawn mower to determine whether there was some manufacturing or design defect that resulted in the condition that the customer complained about. Upon American Honda’s request, the customer brought his lawn mower to a dealer for inspection. The inspection indicates that the mower blades, holder, and crankshaft all were bent as a result of contact with a foreign object (such as rocks or bricks; likely the latter given the red powder on the blades). These bent parts led to an imbalance in the cutting system that created excessive vibrations and stresses that ultimately resulted in the cracks and failures in the lawn mower cutting deck that the customer complained about. Had the bent parts been repaired when first bent, the mower would not have developed the cracking that is the subject of the complaint. Other customers can avoid this customer’s experience by avoiding rocks, bricks and other hard objects when mowing, and replacing bent blades, etc. if they unfortunately do contact rocks, bricks or other hard objects when mowing.

CPSC report 20140411-982D5-2147445517. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 27, 2013, sent to the company Sep 5, 2013, published by CPSC Sep 19, 2013

The product, in the report: Honda Lawnmower

I have a Honda walk behind mower model HRX2172HXA (serial number MAGA-1575405). I have owned this mower for several years. This mower has developed a problem with the carburetor.
It has started letting gas to flow out the air filter housing even when the mower is shut off. It has progressively gotten worse. At one point, it filled my entire garage with gas fumes. My wife came in one evening and noted that the garage smelled of gas. When I went out the fumes were over powering. I was afraid to use the garage door opener as I thought the garage door opener motor might cause a spark. With the amount of gas fumes in the garage, there would have been an explosion or at least a fire. It was a dangerous situation.
I attempted to correct the problem by ordering a new carburetor from Plano Power Equipment in Plano, TX. The new carburetor looked exactly like the old carburetor. I installed it and within the month, it was leaking gasoline out the air filter hosing. This indicates to me that they have a design or manufacturing defect in these carburetors.
This evening while I was using the mower I shut it down for about 10 minutes. When I went back to it, gasoline was already pouring out of the air filter housing. It has reached the point that I have to use the fuel line shut off valve whenever the mower is shutoff.
I have an older model HRX217 at our rental house and I have never had this issue with that mower. The only time I have to use the fuel line shut off valve on this mower is when I am storing it for winter. I looked at the carburetor on this mower and it is a different design than the one on the problem mower.

Model
HRX2172HXA
Serial number
MAGA-1575405
Bought from
Home Drpot
Bought
Aug 1, 2008, about then
Where
Savannah, Georgia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20130827-7BBBC-2147452619. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 19, 2012, sent to the company Jun 27, 2012, published by CPSC Jul 12, 2012

The product, in the report: Honda harmony HRB215HXA mower

I have A Honda Harmony Model# HRB215HXA self propelled mower. The deck is made out of a plastic called Xenoy...supposed to be darn near indestructible..i started it yesterday and about 25% of the deck holding the engine fell off along with one of the bolts. after stopping it and turning it on it’s side, i found the remaining bolts had cracks on the frame they went thru...i called Honda USA and asked if they had any reports of similar problems and the man said only on mowers were someone hit an object which bent the crankshaft which caused excessive vibration.. this was my personal mower and only i used it and i never hit no object, as a matter of fact i babied this thing, it never sit outside one night,,motor starts on first or second pull every time...but this could have been a major catastrophe.....

Model
Honda Harmony HRB215HXA mower
Serial number
mzbb-6348911
Bought from
rays lawn and garden, Indiana
Bought
May 1, 1999, about then
Where
Jeffersonville, Indiana: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/16/2012) American Honda Motor Co., Inc.: Honda’s records indicate that this mower was first purchased on April 7, 1999, more than 10 years before the date reported in this complaint.

CPSC report 20120619-0B8F8-2147466457. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 4, 2012, sent to the company Jun 1, 2012, published by CPSC Jun 15, 2012

The product, in the report: Honda Walk Behind Lawn Mower (Silver/Red)

The consumer wanted to express his concerns about his walk behind mower, as the bag behind the engine of the lawn mower feel off the mower and caused him to trip to the ground. The consumer stated that he was mowing the lawn on normal dry conditions. The consumer stated that he was not injured after the tumble and the product is not broken or damaged; the bag seemingly just fell off. The consumer stated that he called the retailer today and was referred to the firm. The consumer called the firm and was not able to speak to anyone.

Model
GCV160
Serial number
MZG83846
Bought from
Woolfile’s, Michigan
Bought
Oct 15, 2011
Where
Midland, Michigan: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/18/2012) American Honda Motor Co., Inc.: Honda is sorry to learn of this owner’s experience with his lawnmower’s grass bag. Since no problem or defect was described with the grass bag attachment points, this would appear to be a case of the bag not being properly seated after it had been removed and emptied. If the problem persists, Honda encouages the owner to take their lawnmower to a Honda dealer for an inspection and diagnosis.

CPSC report 20120504-F39ED-1247052. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 1, 2012, sent to the company Jun 1, 2012, published by CPSC Jun 15, 2012

The product, in the report: 2007 Honda 22” Lawnmower

2007 Lawnmower purchased April 2007_ Roto Blade Control in the handle snapped in half due to metal fatigue while the caller was using it.
He contacted the manufacturer on April 2, 2012 and was advised only that product is an out of warranty item. He then contacted the retailer who stated that incident is from normal wear and tear.
Caller states that this is a safety issue because the Roto Blade Control in the handle controls the blade and if broken there is no control of the blade that could cut/injure user or bystanders.
He is requesting to be reimbursed $55.00 for repair at manufacturer expense because he does not view this incident as from normal wear and tear or as a normal occurrence.

Model
2007 Honda 22” Lawnmower / HRX217HXA
Serial number
MGA-1237668
Bought from
Germantown Hardware, Tennessee
Bought
Apr 15, 2007, about then
Where
Germantown, Tennessee: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/18/2012) American Honda Motor Co., Inc.: Honda is sorry that this customer experienced a broken part and repair expense on his lawnmower two years after the manufacturers’s three year warranty had expired. However, according to the dealer who inspected the part, there was no indication of a manufacturing problem or defect. Instead, it appeared that the part had broken due to some abnormal external force.

CPSC report 20120501-F87A5-1246293. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 9, 2011, published by CPSC Aug 31, 2011

The product, in the report: Honda walk-behind lawn mower plastic gas tank has cracks. Gasoline is leaking out. Model number: HRR2162SDA Serial number: MZCG-7013721 Engine serial number: GJAEA 2282377 Purchase date: March 2005 Purchase from: The Home Depot, Pearland, Texas

Honda walk-behind lawn mower plastic gas tank has cracks. Gasoline is leaking out. Model number: HRR2162SDA Serial number: MZCG-7013721 Engine serial number: GJAEA 2282377 Purchase date: March 2005 Purchase from: The Home Depot, Pearland, Texas

Model
HRR2162SDA
Serial number
MZCG-7013721
Bought from
The Home Depot, Texas
Bought
Mar 25, 2005, about then
Where
Houston, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda Harmony II, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/31/2011) American Honda Motor Co., Inc.: Honda is always concerned with the safety of the products it sells and has encouraged this owner to take his lawnmower to a Honda Power Equipment dealer for a thorough examination. Without such an examination it is impossible to determine the cause of the leak that has been reported.

CPSC report 20110809-9D35B-2147476399. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 8, 2011, published by CPSC Jun 30, 2011

The product, in the report: Honda Push behind mower, being 6.5 Horsepower, read and charcoal / grey in color

I own a Honda Push Mower, Model HRX217HXA, and having serial number MAGA 1045663. I was using the mower to cut the lawn on this date. (I am not that mechanically knowledgeable regarding the mechanics of and the internal workings of the mower parts.) The affected parts of the product, I believe are called the recoil assembly parts. These are the parts that have the pull rope that emanates from the mower that a person would use to pull start the mower. After each pull the rope would retract.
I was operating the mower at the time of the incident and it had been running for approximately 15 minutes at the time of occurrence.
Suddenly, and without warning, the recoil area of the mower shattered on the inside the mower. This is the top most part of the mower; it has a protective type shroud over this area with horizontal slits about a 1/4 wide. The recoil part that shattered are a type of plastic / composite / or fiberglass.
When the recoil area shattered, it sent the shattered pieces of black / charcoal plastic out through the slits. Unfortunately, most pieces seemed to be directed toward me, the operator. As this occurred, the recoil rope itself, got sucked into the mower’s recoil area. As the rope got sucked in, it sheared the rope apart, leaving the pull handle and part of the rope outside the mower. There is a larger piece of shattered black / charcoal stuck in the slits, as it got caught in the same as it was projecting out of this area. A white plastic piece, looks like a small part in its entirety, is also stuck in the slits of the mower, on the side toward the operator.
There was no warning sound associated with the incident. The sound that occurred when this happened was comparable to running a lawn mower over small gravel, as it was the sound of things being chopped ground up, or could be comparable to using a blender to chop ice, nuts or coffee beans. In this case, it was the rotating area in and about the recoil area that was being ground up, upon itself.
At first I thought I had run over something with the mower, because of the sound, and the fact that I got hit with something on my shirt, my eyeglasses and my forehead. I was initially startled, and turned abruptly by the bombardment of objects, which were later determined to be the black / charcoal plastic pieces. I regained my composure and then shut the engine off as fast as i could.
I did sustain a cut on my forehead from one of the projecting plastic pieces and a scratch on my glasses. This was in the same immediate area. It appears that the glasses sustained the brunt of the impact of a projectile, then it sort of glanced off the lens, into my forehead, in the exposed skin area, just under the brim of my hat.
I did collect all the broken pieces, I could find, from the grassy area. Some were found approximately 15 feet from the mower. I did photograph the mower and pieces, and the injury on my forehead. I have not disturbed anything with the mower, since the incident. I did contact Honda Power Equipment by phone, and they advised that there was no recall on this type of problem, and that they were sorry that my mower was not under warranty.
I advised that I was not contacting them about a Warranty Issue, and the call taker,[REDACTED], advised that he would escalate the issue and have [REDACTED], contact me, but it could be up to three days from now. [REDACTED], subsequently contacted and does want me to take the mower to an authorized Honda Power Equipment Servicing Dealer for Inspection.

Model
HRX217HXA
UPC
786102002226
Serial number
MAGA1045663
Bought from
Home Depot
Bought
Sep 30, 2007
Where
Clarks Summit, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 41, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Honda, made or sold by American Honda Motor Co., Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/29/2011) American Honda Motor Co., Inc.: Honda is sorry to learn of this Honda owner’s experience and is interested in investigating the underlying cause. The owner has been contacted by telephone and encouraged to bring his mower to an authorized dealer for an inspection. Based solely on visual evidence in the photographs provided, impact to the recoil starter housing and improper reassembly during maintenance or repair are possible causes.

CPSC report 20110608-86964-2147478418. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 31, 2026 and checked Oct 31, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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