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Hustler riding lawn mowers

10 reports to CPSC, the latest made Jul 8, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 10reports to CPSC
  • Jul 8, 2025the latest report was made
  • Jan 6, 2015the earliest
  • 2with the company’s comments
Brand
Hustler
Makers
Excel Industries, Inc. and HUSTLER TURF EQUIPMENTMakers, importers or sellers, as the reports name them
Product
Riding lawn mowersCPSC’s product type: Riding Power Lawn Mowers (code 1422), in Yard & Garden: Lawn Mowers, Leaf Blowers and Lawn Vacuums
Other ways the reports write the brand (4)

“Hustler Raptor X54”, “Hustler Super Z commercial mower”, “Hustler X-One” and “Hustler turf equipment”

By month

1 report from August 2024 to July 2025; the most in July 2025, 1. 9 earlier reports, since January 2015, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20251
October 20221
June 20221
November 20191
June 20191
October 20181
October 20161
June 20151
May 20151
January 20151

How badly anyone was hurt

  • Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 6 CPSC: Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Seen by a doctor or nurse

    Made Jul 8, 2025, sent to the company Dec 18, 2025, published by CPSC Jan 7, 2026

    The product, in the report: Zero Turn Lawnmower

    Caller stated that the rear of the lawnmower caught fire while he was operating it, he stated that the incident occurred approximately 20 mins after he started. Caller stated that he jumped off the unit and injured his left shoulder, he was seen by his surgeon and had to do re-constructive surgery. Caller stated he contacted the fire department, they came out and the lawn mower was totally destroyed. Caller feels that this lawnmower is a fire hazard and should be reported.

    Model
    2a93970236
    Serial number
    23011448
    Bought from
    Triad Equipment
    Where
    Wake Forest, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hustler Raptor X54, made or sold by Excel Industries, Inc.
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  2. No one hurt

    Made Oct 11, 2022, sent to the company Oct 13, 2022, published by CPSC Oct 27, 2022

    The product, in the report: 60” 26 HP v twin hydro-static zero turn lawn mower

    My husband had been mowing for about 30 minutes and he did not realize it, but the lawn mower was on fire. The fire was behind where he was sitting on the Hustler Raptor so he was riding along mowing, not realizing the mower was on fire. The grass was dry with no rain so it caught fire. When he realized the mower was on fire, he had to bail off because the mower quickly became engulfed in flames. He called 911 and grabbed a fire extinguisher but the extinguisher was no match for the fire. I called the neighbors who then moved their livestock because the fire was spreading to their fence line. The fire department came and put the fire out. It was so dangerous because the fire was behind my husband so he had no idea the mower was burning and he was so fortunate to bail off without getting burned. The outcome could have been much worse. Afterwards, we found out that the Hustler mowers were recalled in 2019 due to fires but we were never notified and had no clue it was a fire danger.. I contacted Hustler and sent pictures and the fire report but I was told that the mower was no longer under warranty so they couldn’t help me

    Model
    Raptor Model #934778
    Serial number
    15119610
    Bought from
    Lowe’s
    Bought
    Jun 1, 2016, about then
    Where
    Weatherford, Texas: Home/Apartment/Condominium
    Who was involved
    Age 43, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Hustler, made or sold by Excel Industries, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Jun 9, 2022, sent to the company Jun 13, 2022, published by CPSC Jun 29, 2022

    The product, in the report: HUSTLER SUPER 104 35HP RD, model number 931733, serial number 15068459.

    Mower caught fire. Hustler zero-turn mower. Our workers. To mow lawn at a client property. There were no injuries.

    Model
    931733
    UPC
    n/a
    Serial number
    15068459
    Where
    Deerfield Beach, Florida: Other
    Who was involved
    Age 20, Male
    The reporter’s relation to them
    My Client, Patient, Student, Etc. (professional relationship)
    As this report names them
    Brand Hustler, made or sold by Excel Industries, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  4. First aid

    Made Nov 21, 2019, sent to the company Dec 12, 2019, published by CPSC Dec 30, 2019

    The product, in the report: It is HUSTLER RAPTOR SD 54 . YEAR IS 2015.A ZERO TURN LAWNMOWER

    I own a 2015 Hustler Raptor Sd 54. While riding mower the bolt snapped which in turn snapped the transmission bracket in two places sending me flying off the zero turn mower. If you read this forum has happened to many people and Excel industries in Hesston Kansas which makes it is well aware of issue. Somebody will be killed.i am giving you the forum which has numerous of the same experiences of others. [REDACTED]. They have redesigned entire brace from old part Hustler part 118942 to 123292. They are aware of problem but not letting owner know and also are not covering the repair.

    Model
    2015 Hustler raptor SD 54
    Serial number
    14103477
    Bought from
    Second owner, Connecticut
    Bought
    May 5, 2017
    Where
    Poughquag, New York: Home/Apartment/Condominium
    Who was involved
    Age 50, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hustler turf equipment, made or sold by Excel Industries, Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  5. No one hurt

    Made Jun 3, 2019, sent to the company Jul 1, 2019, published by CPSC Jul 16, 2019

    The product, in the report: Raptor SD zero turn mower manufactured by Hustler (Turf Equipment).

    I own a Hustler brand of zero turn mower, a Raptor SD. The design of the fuel tank is such that once initially filled, after a minute or so, the tank is no longer full to the top as the fuel has migrated to an air pocket at the top of the tank and started filling it. You can repeat this process one or two times, adding additional fuel and then the tank is actually 100% full. However, the evaporative emission system employed on this mower will then siphon out a large amount of fuel out of the fuel tank and dump all of this fuel on the floor beneath the mower through the vent on the system. It is a large amount of fuel. It is fortunate that I do not have a gas hot water heater in my garage as the fumes from this large amount of fuel would certainly have ignited inside the closed garage. Dumping of the fuel is not readily noticed after filling the tank, but apparently starts some minutes later, after leaving the area. This needs a design remedy asap before a fire does happen with one of these mowers.

    Model
    Raptro SD
    Bought from
    College Park Automtive
    Bought
    May 1, 2017, about then
    Where
    Forest, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 60, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hustler, made or sold by Excel Industries, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  6. Seen by a doctor or nurse

    Made Oct 23, 2018, sent to the company Oct 31, 2018, published by CPSC Nov 23, 2018

    The product, in the report: hustler super z mower

    Using Hustler superz 66 in less than one year old, found that one side of this mower was on fire, although attemps were made to extinguish the fire it was deemed to stand back and let it burn, as I also received burns totally lost my new machine this was two or so years ago and still no word or compensation I have in the past purchased at least six machines and still have two but will not be buying another one as a total let down by the company was experienced the word to my dealer was say nothing at all.

    Model
    Hustler super z 37hp
    Bought from
    smallhorse tractors
    Bought
    Oct 28, 2014, about then
    Where
    Olinda, Australia: Home/Apartment/Condominium
    Who was involved
    Age 26, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Hustler, made or sold by Excel Industries, Inc.
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  7. Not said

    Made Oct 10, 2016, sent to the company Oct 18, 2016, published by CPSC Nov 1, 2016

    The product, in the report: Zero Turning Radius (ZTR) riding lawn mower. Yellow in color. Defective component is the black plastic grass catcher hood into which the mower deck’s discharge tube is inserted so materials are directed into the catcher bags.

    The plastic grass catcher hood on Hustler’s 42 inch Raptor, Model 931741 (2014 model year), cracks along normal stress risers causing the hood to become improperly supported and flimsy. This allows the discharge chute to rapidly expel itself from the hood, fall, and drag along side the mower. The operator is not immediately aware of this condition, especially if wearing hearing protection. While the chute is falling and being dragged grass, rocks, and other objects can be discharged at a high velocity as projectiles that can cause injury or death to personnel and property damage.

    According to my dealer, Hustler is aware of the problem, but will not replace the hood at no charge with an allegedly re-designed part.

    Model
    Raptor 42 inch zero turning radius lawn mower, Model 931741
    Bought from
    Georgia Lawn Equipment
    Bought
    Nov 3, 2014
    Where
    Fayetteville, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Hustler, made or sold by HUSTLER TURF EQUIPMENT
    How badly, in CPSC’s words
    Unspecified
  8. No one hurt

    Made Jun 18, 2015, sent to the company Jun 26, 2015, published by CPSC Jul 13, 2015

    The product, in the report: Hustler Fastrak SD zero turn mower yellow in color

    Mowing grass when mower started on fire

    Model
    932814
    Serial number
    13103908
    Where
    Merrillville, Indiana: School
    Who was involved
    Age 50, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Hustler, made or sold by Excel Industries, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made May 15, 2015, sent to the company May 26, 2015, published by CPSC Jun 9, 2015

    The product, in the report: Lawn Mower, Commercial Grade, Zero Turn,

    Hustler X-one commercial grade Zero Turn Mower. Gas tank Vent seal split leaking and spraying fuel on driver and Motor. This seal was replaced by dealer in 2012 under a previous recall. I reported this event to Dealer and they said it wasn’t a covered fix by Warranty or the safety recall. They would sell me the part and I could repair it myself. There was no damage from use to this mower prior to this incident, it has only 80 hours of use since purchased and only at my home. This is a very real Fire and safety hazard and obviously a defect in materials and/or Design.

    Model
    Hustler X-One
    Serial number
    10311301
    Bought from
    Smith Farm & Garden, Oklahoma
    Bought
    Apr 28, 2011
    Where
    Claremore, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hustler X-One, made or sold by HUSTLER TURF EQUIPMENT
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Jan 6, 2015, sent to the company Jan 14, 2015, published by CPSC Jan 29, 2015

    The product, in the report: Hustler Super Z commercial mower

    Leaking fuel tank

    Model
    927038
    Serial number
    03082237
    Bought from
    Grand Rental Station
    Bought
    Jan 5, 2005
    Where
    Piqua, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 63, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hustler Super Z commercial mower, made or sold by HUSTLER TURF EQUIPMENT
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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