Speed Queen washing machines

4 reports to CPSC, the latest made Sep 30, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

4reports to CPSC
Sep 30, 2026the latest report was made
Jun 30, 2014the earliest
4with the company’s comments

Brand: Speed Queen
Maker: Alliance Laundry Systems LLCMakers, importers or sellers, as the reports name them
Product: Washing machinesCPSC’s product type: Washing Machines, Other or Not Specified (code 140), in Home Maintenance and Structures: Laundry, Fabric Care & Sewing

Other ways the reports write the brand (2)

“Speed Queen - Alliance laundry Systems” and “Speed-Queen”

By month

2 reports from October 2025 to September 2026; the most in September 2026, 1. 2 earlier reports, since June 2014, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
September 2026	1
December 2025	1
May 2024	1
June 2014	1

How badly anyone was hurt

Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 2 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No incident, no one hurt
Made Sep 30, 2026, sent to the company Oct 7, 2026, published by CPSC Oct 22, 2026

The product, in the report: Speed Queen front load washer FF7011WN with Pet Plus (TM) Flea Cycle and Sanitize with [REDACTED] cycle. Purchased specifically to help with my pets and their special needs.

Speed Queen front load washer (FF7011WN) purchased based on reputation for build quality and reliability. This specific washer touted its Pet Plus flea cycle and Sanitize with [REDACTED] cycles specifically for pet owners, something no other company was known to do. I am the owner of pets with health issues that require daily cleaning with washable fabrics. Bleach is toxic and corrosive to fabrics. The Speed Queen FF7 promised a safe, clean, and reliable option. The washer was delivered and set up at the end of July 2026. I read and followed the directions for washing with the different cycles. I washed towels every day. By the end of the first week the machine made a horrific noise that frightened everyone who heard it and made us run to a safe place distant from the washing machine. It was a sound similar to a cast iron object being thrown around inside the casing of the machine. The washer did not stop the cycle and the control panel did not respond to pushing the power off button. The dealer’s service department delayed response for about two weeks and when the service tech arrived he was apparently recording the encounter. The tech was jumpy when I photographed the opened casing and obstructed me from viewing the drum from the back, where an apparent catastrophic dual drum failure had occurred. Ball bearings had been released. He stated they would replace the drums. I insisted on a replacement washer. The replacement FF7 was delivered by the end of August 2026. This time I recorded with video and sound, photographing precise measurements of detergent and [REDACTED] powder, using a thermometer to show water temperature, and tracking unusual events. Even though I used the minimum recommended amounts of laundry additives, the dedicated [REDACTED] clean cycle would trigger sounds of metal on metal as suds filled the drum. Most of the time the washer would change to SR and add water to remove excess suds. But other times I needed to pull the plug from the outlet in order to stop a potential repeat of a catastrophic failure. The control panel would not power down or pause the machine. Only removing the plug from the outlet stopped the washer. On 9/30/26 - during the use of [REDACTED] with a hot water wash, the machine began making harsh metallic grinding sounds. I pulled the plug. Also noted identical control panel irregularities that cause ‘ghost lights’ to flash on the control panel when the machine is power off. The detergent drawer has openings in the handle that allow hot steam (120 degrees F) to escape from openings above and inside the handle compartment, creating a risk for burns. This design (of hot water through detergent drawer to tub during start of wash cycle) also pushes liquid detergent from the drawer down the face of the washer. When the washer spins before fully balanced or when the [REDACTED] suds fill the drum, the door to the machine rattles in a manner that does not sound secure and given the other issues discovered with this washing machine, it is reasonable to expect the door to pop open during operation. That is a safety issue due to the scalding hot water.

Model
Model # AFNEPB8P119TW13
Serial number
2606088139
Bought from
warnersstellian.com
Bought
Jul 23, 2026
Where
Minneapolis, Minnesota: Home/Apartment/Condominium
Who was involved
Age 69, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Speed Queen - Alliance laundry Systems, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(10/14/2026) Alliance Laundry Systems LLC: Alliance Laundry Systems, manufacturer of Speed Queen appliances, takes product safety and consumer concerns very seriously. Our washers are designed and tested to applicable safety standards.
Based on our review, including photos of the machine provided by the consumer, the conditions described are consistent with an oversudsing condition rather than a manufacturing defect. The photos show suds well above the center of the door, and the User’s Guide states that the suds level should remain below the center of the door. The consumer reports similar conditions with both the original and replacement units, which is consistent with a usage-related factor rather than a unit-specific defect. Front-load washers are designed to use less water than traditional top-load washers, so reduced detergent dosing is important. The User’s Guide specifies low-sudsing, high efficiency (HE) detergent in the recommended amount, not above the maximum fill line. When excess suds are detected, the washer is designed to run a routine to remove them (displayed as “Sr”), which adds water and extends the cycle. Oversudsing can also contribute to noise, door rattle, and water or detergent escaping from the dispenser area. Additionally, water entering through the detergent dispenser is part of normal siphoning operation; it carries detergent into the tub at the start of the cycle and is not a safety hazard.
Because detergent residue can remain in laundry, additional rinsing without detergent may be needed before suds fully clear. We have been in contact with the consumer, provided guidance on resolving the oversudsing condition, and requested additional documentation of the other reported concerns. We remain ready to evaluate the product for any potential manufacturing defect once the condition is corrected. No injury was reported. Alliance Laundry Systems remains committed to product safety, regulatory compliance, and consumer satisfaction, and we encourage the consumer to continue working with us to address their concerns.

CPSC report 20260930-AA4F8-2147308450. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 26, 2025, sent to the company Dec 31, 2025, published by CPSC Jan 15, 2026

The product, in the report: Speed Queen TC5003WN 3.2 cu. ft. Top Load Washer MODEL NO. AWN632SP116TW02 PRODUCT CODE: TC5003WN SERIAL NO. 2508070922

On December 5, 2025, my Speed Queen washer (Model TC5003WN), which was purchased new on September 20 and installed on September 24, experienced a catastrophic internal fire. While the unit was in operation, it ignited internally, filling our entire basement with thick smoke and creating an immediate life-safety hazard. We had to disconnect power at the circuit breaker to ensure the fire did not spread to the structure of the home.
A certified repair technician from [REDACTED] inspected the unit on December 10 and 16. He diagnosed the following components as faulty/failed: drain pump, idler pulley, drive belt, and the transmission. The technician stated that he had never seen a failure of this magnitude on a unit this new (approximately 70 days old) and noted that the transmission failure was essentially unheard of for this model.
What type of product(s) were being used? A Speed Queen Top-Load Washer, Model #TC5003WN. It was purchased as part of a laundry pair from Warner Stellian in Saint Paul, MN.
Who was using the product(s)? The product was being used by an adult resident of the household.
How were the product(s) being used? The washer was being used for its intended purpose: a standard residential load of laundry. It was installed by professional installers from the retailer (Warner Stellian) and had been in normal use for approximately 10 weeks prior to the fire.
Were there any injuries that happened or may have happened? No physical injuries occurred, but there was a significant risk of smoke inhalation and a high potential for a residential structure fire.
How did any injuries occur? N/A (No injuries sustained).

Model
TC5003WN, AWN632SP116TW02, TC5003WN
Serial number
2508070922
Bought from
Warner Stellian Saint Paul
Bought
Sep 20, 2025
Where
Falcon Heights, Minnesota: Home/Apartment/Condominium
Who was involved
Age 15, Unknown
The reporter’s relation to them
My Child
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/14/2026) Alliance Laundry Systems LLC: Alliance Laundry Systems, manufacturer of Speed Queen residential appliances, takes great pride in producing quality products and values our customers’ feedback. Our washers feature multiple levels of protection to ensure safe operation. In the unlikely event of a component issue or foreign object compromising normal machine operation, additional safeguards built into the appliance are designed and tested to maintain safety. After carefully assessing this customer’s concerns, we have determined this issue does not pose a safety risk. We have reached out directly to the customer to provide a prompt resolution and remain committed to ensuring their complete satisfaction with our products.

CPSC report 20251226-DED92-2147325183. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made May 6, 2024, sent to the company May 9, 2024, published by CPSC May 23, 2024

The product, in the report: Speed Queen Top Load Washing Machine) bought 2016, model AWNE825P113TW01

My Speed Queen top-load washing machine (purchased 2016, Model AWNE825P113TW01) caught fire during a wash cycle and filled the house with toxic-smelling black smoke, triggering the fire alarms. Luckily I was home and able to extinguish the fire myself, but the laundry room sustained damage and had I not been there to respond, the house would likely have burned down! It was filled with clothes and water at the time and being used as directed---the fire appeared to be coming from the motor/transmission area. There was smoke inhalation/respiratory exposure but no other injuries.

Model
AWNE825P113TW01
UPC
N/A
Serial number
1610011798
Bought from
Nilsen’s Appliance
Bought
Oct 1, 2016, about then
Where
BAINBRIDGE IS, Washington: Home/Apartment/Condominium
Who was involved
Age 38, Female
The reporter’s relation to them
Self
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(5/16/2024) Alliance Laundry Systems LLC: Alliance Laundry Systems, the manufacturer of Speed Queen residential appliances, takes immense pride in the quality of our products and values all customer feedback and concerns. Our washers are designed with multiple safety measures to ensure reliable and secure operation.
In the rare instance of an obstruction, such as an article of clothing or other material, coming between the inner and/or outer tub, the design allows the belt to slip and disengage the motor as a precautionary measure. This slipping action between the motor and belt can produce an odor. Additionally, given the age of this machine, we advocate for regular preventive maintenance, inspection, and replacement of any worn components.
This issue does not pose a safety concern, and we are currently working closely with this consumer to diagnose and resolve the issue. We remain committed to addressing our customers’ needs and ensuring their satisfaction with our products.

CPSC report 20240506-83170-2147339356. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 30, 2014, sent to the company Jul 22, 2014, published by CPSC Aug 5, 2014

The product, in the report: Top Loading Washer

vSpeed-Queen washer purchased 01/2011 - It had been checked by a service tech after it stopped working and wouldn’t start again but while the tech was there the machine began working again although he said there was nothing wrong with it.
April 9th, 2014 this caller heard humming noise but couldn’t figure out where it was coming from, a little while later she went to her utility room to check on the clothes she had in the washer and smelled a strong odor of burning electric.
She found also that the circuit breaker had tripped.
The caller checked the plug in area and it seemed fine, then she went to the breaker and tripped it back on to allow her clothes to complete the wash cycle. The washer only hummed: it would not run.
She contacted the retailer and informed them of the incident and that she had tripped the breaker back on but [REDACTED] who is the manager at Lipscombe Appliance, Inc. advised her to unplug the machine then he scheduled maintenance/service tech for April 11th, 2014.
The technician determined that this washer needed a timer and a motor but they did not have either part.
The caller asked if they had a new washer on their floor, the technician checked with the store, found that they did then caller purchased it and allowed the retailer to take the non working washer back.
The caller stated that the manufacturer had advised her that they would pay for the two parts for her washer but she had found a report submitted by another consumer who said her washer with the same model number had been repaired and then when she was using it she not only smelled burning but saw smoke and was shocked when she touched it.
The caller is reporting this incident to alert the public to the safety issues with this washer and have a recall generated by the manufacturer. She has contacted the Attorney General for Virginia.

Model
AWN412
Serial number
1012023680
Bought from
Alliance Laundry, Virginia
Bought
Jan 15, 2011, about then
Where
Richmond, Virginia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Speed-Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/30/2014) Alliance Laundry Systems LLC: Speed Queen® brand clothes washers are manufactured and certified by Underwriters Laboratories, Inc, to the US national safety standard UL 2157. The report of a timer and motor malfunction, where smoke may possibly be emitted from the overheating of malfunctioned components, does not constitute a safety hazard. The house electrical system circuit breaker tripped, just as it is designed to do, when a short circuit occurs due to a malfunctioned electrical component in the household electrical circuit. Appliances contain electro-mechanical devices, which are extremely reliable, but could malfunction during the product’s life-cycle. This type of malfunction is not a safety hazard. Once the circuit breaker trips, no electrical power is supplied to the appliance and it is not possible to encounter an electric shock from the appliance. No safety hazard exists.

CPSC report 20140630-0C819-1414078. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Speed Queen washing machines

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

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