Hearth Record

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LG True Steam FrontLoader WASHER & Gas Dryer washing machines

1 report to CPSC, the latest made Nov 15, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Nov 15, 2019the latest report was made
  • Nov 15, 2019the earliest
  • 1with the company’s comments
Brand
LG True Steam FrontLoader WASHER & Gas Dryer
Maker
LG Electronics, USAMakers, importers or sellers, as the reports name them
Product
Washing machinesCPSC’s product type: Washing Machines, Other or Not Specified (code 140), in Home Maintenance and Structures: Laundry, Fabric Care & Sewing

By month

1 report from December 2018 to November 2019; the most in November 2019, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
November 20191

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Nov 15, 2019, sent to the company Dec 18, 2019, published by CPSC Jan 3, 2020

    The product, in the report: See Pictures for Model & Serial Numbers Numbers

    Have LG ( MODEL# WM427OHWA ) FrontLoader Direct Drive Washer ( S/N# 505PNMH3Y971 ) that Washer Door warning signal sounds to lock washer before washing but IT DOESN’T LOCK. Washer Door can be Opened while washing clothes during cycle by just pulling door handle open without pausing the cycle. Also, water leaks from underneath the bottom of the washer.Called Lowes several times & washer door was replaced. And still continued to have problems with the washer door not latching to lock & still could be opened during the washing cycle without pausing the washer. Floor had water damaged from washer leaking. Washer was leveled.

    Have the Matching LG ( MODEL# DLGX4271W ) FrontLoader Sensor Dry (S/N# 507KWBY2Q525 ) that the Gas Dryer that the Dry Sensor wasn’t working properly.I The Dryer wouldn’t heat up & then cause a build up of lint , The Dryer would make screeching noises while clothes were tumbling & then be a burning smell. It melted some of the lint trap. After fixed It continued same thing again.

    Finally was able to have someone haul Washer & Dryer to back patio porch & has remained there. Sent Letter LG & haven’t heard from them.

    Please Feel Free for LG to Contact Me by Cell [REDACTED]

    Model
    See Pictures
    Bought from
    Lowe’s Home Centers, Inc., North Carolina
    Bought
    Jun 12, 2015, about then
    Where
    Toledo, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG True Steam FrontLoader WASHER & Gas Dryer, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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