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GE Appliances washing machines

12 reports to CPSC, the latest made May 1, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 12reports to CPSC
  • May 1, 2026the latest report was made
  • Apr 3, 2016the earliest
  • 0with the company’s comments
Brand
GE Appliances
Makers
GE Appliances, a Haier company and GE AppliancesMakers, importers or sellers, as the reports name them
Product
Washing machinesCPSC’s product type: Washing Machines, Other or Not Specified (code 140), in Home Maintenance and Structures: Laundry, Fabric Care & Sewing
Other ways the reports write the brand (1)

“GE Appliances Smart Washer”

By month

3 reports from June 2025 to May 2026; the most in May 2026, 1. 9 earlier reports, since April 2016, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20261
February 20261
September 20251
April 20231
March 20211
March 20191
March 20181
December 20171
February 20171
September 20161
June 20161
April 20161

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • No one hurt 10 CPSC: Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Seen by a doctor or nurse

    Made May 1, 2026, sent to the company May 6, 2026, published by CPSC May 20, 2026

    The product, in the report: GE 4.5 CU FT HIGH EFFICIENCY TOP LOAD WASHER (WHITE)

    GE WASHING MACHINE 4.5 EFFICIENCY AGITATOR TOP LOAD WASHER MODEL # GTW485ASWWB / SERIAL #EZ158321G IS FULL OF RUST AND CORROSION!!! 2 YEARS AFTER PURCHASING IT THE LOCK PART GOES OUT AND WE SAW THE MOST DANGEROUS DAMAGES EVER!!! THE RUST AND CORROSION IS ALL OVER IN INSIDE AND OUR FAMILY IS BREAKING IN THIS TOXIC POLLUTANT!!! IT IS A WASHING MACHINE WHY IS THIS HAPPENING !

    Model
    GTW485ASWWB
    Serial number
    EZ 158321G
    Bought from
    Lowes
    Bought
    Apr 11, 2024
    Where
    ROSHARON, Texas: Unspecified
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand GE APPLIANCES, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  2. No one hurt

    Made Feb 9, 2026, sent to the company Feb 12, 2026, published by CPSC Feb 27, 2026

    The product, in the report: White, dry and washer. CLOTHES WASHER 120 VOLTS 60 HZ 11 AMPS

    I am reporting a safety hazard involving a GE washer that sparked and smoked following a repair performed by a GE/[REDACTED] technician.

    The washer was initially serviced due to failure to drain or spin properly. During the first visit, the technician did not perform a full inspection. Shortly after, the washer shut off completely and would not power on. On a second visit, the technician diagnosed the issue as a failed motherboard and ordered a replacement.

    When the replacement motherboard was installed by the authorized technician, the washer immediately sparked and began smoking, creating a potential fire hazard. The technician then stated the issue was due to an electrical problem and advised me to hire an electrician.

    I hired a licensed electrician to inspect the outlet and electrical supply. The electrician confirmed the outlet was functioning properly at 120 volts and stated that the washer itself posed a potential safety hazard. Based on the symptoms, the electrician indicated the failure was likely internal (such as an inverter or collateral damage to internal components), not an external electrical issue.

    The washer is currently unplugged and not in use due to safety concerns. I have requested service records and documentation from GE regarding these repair visits and the technicians findings but have not received them. I no longer feel safe operating or servicing this appliance after the sparking and smoking incident caused during a manufacturer-authorized repair.

    Model
    GFW655SSV0WW
    Serial number
    AZ363966N
    Bought from
    HOME DEPOT
    Bought
    Apr 1, 2024, about then
    Where
    Marietta, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE APPLIANCES, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Sep 15, 2025, sent to the company Sep 18, 2025, published by CPSC Nov 14, 2025

    The product, in the report: GE top loader washing machine, white.

    Our GE washing machine exploaded in our laundry/bathroom area. This is not a misuse issue, this is a safety hazard. The washing machine exploded and caused parts from the washing machine to fly out of the unit, a piece from the washer hit my husband in the face/neck area. This is a major defect in the unit and the company is not taking this matter seriously.

    Model
    PTW600BSR1WS
    Serial number
    FZ920741G
    Where
    Catasauqua, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 35, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE Appliances, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Apr 17, 2023, sent to the company Apr 20, 2023, published by CPSC May 4, 2023

    The product, in the report: Front load HE washing machine

    I was washing a load of bath towels and the very thick glass door of my GE front load washing machine spontaneously shattered. GE sent a technician to examine the machine. He stated that the glass must have been defective and that tiny shards of glass are now throughout the pump, etc. GE wanted to repair the machine in spite of the technician stating that future use of the machine wouldn’t be safe because of the glass shards. I believe that children and other individuals in proximity of one of these machines when the glass shatters could be at risk of severe injury due to the extreme speed with which the drums rotate. I was fortunate that there were no injuries as the result of the incident in my home.

    Model
    GFW650SSN0WW
    Serial number
    LR318100N
    Bought from
    Home Depot
    Bought
    Aug 15, 2020
    Where
    Elkview, West Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE Appliances, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Mar 11, 2021, sent to the company Mar 22, 2021, published by CPSC Apr 5, 2021

    The product, in the report: GE Top Load Washing Machine (5.0 cu. ft. Capacity Smart Washer with Stainless Steel Basket) Model GTW750CSL1WS

    My family and I were relaxing at home one evening when we heard a loud explosion accompanied by the sound of crunching metal; like that of a vehicle collision. The whole house shook and the sound was so loud that my wife and I were immediately alarmed and ran to check on our young children. Upon investigation, I discovered that our top-load GE washing machine (GTW750CSL1WS) had violently spun around in our laundry room with enough force to significantly damage the dryer and utility sink that were on each side of the washer. It was evident that the washer’s heavy drum had become separated from the unit during a spin cycle which caused the whole machine to explode. The top was blown off and the sides blasted outward with such force that they appear to be damaged beyond repair. Fortunately, no one was injured but I am filing this report out of concern for other consumers. I am shocked to know that if my one-year old or any other member of my family had been in the laundry room or in the doorway when this event had occurred, they could have been killed or seriously injured given the obvious, violent force of the washing machine explosion and spin. Also of concern, broken pieces of sharp plastic were found in the laundry room after having been forcefully ejected and some were even found in the room across the hallway from the laundry room door. Furthermore, golf-ball sized plastic knobs that sit underneath the top of the washer had been thrown from the washer. The washing machine also flung a brown, smelly sludge over the clothes inside the drum and on the walls and floor of the laundry room. Finally, it is important to note that the cycle in the washing machine was just a normal, small load of white dish towels and underwear and this GE washing machine was only 19 months old.

    Model
    GTW750CSL1WS
    Serial number
    MM135361G
    Bought from
    Haynes Brothers Lumber Company
    Bought
    Jul 1, 2019
    Where
    Murfreesboro, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand GE Appliances Smart Washer, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Mar 2, 2019, sent to the company Mar 18, 2019, published by CPSC Apr 1, 2019

    The product, in the report: GE top load washer Model: GTW680BSJ4WS

    I have a GE GTW680BSJ4WS top load washing machine that will turn on automatically with the lid open. The only way to stop the machine is to unplug the cord. The control panel is unresponsive. This is the third time that the washer has turned on by itself.

    Model
    GTW680BSJ4WS
    Serial number
    DH105769G
    Bought from
    Lowe’s
    Bought
    Jan 18, 2018, about then
    Where
    Bradenton, Florida: Home/Apartment/Condominium
    Who was involved
    Age 43, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Appliances, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Mar 17, 2018, sent to the company Jun 22, 2018, published by CPSC Jul 16, 2018

    The product, in the report: GE Profile Harmony Washer, white, energy star

    I was doing a load of laundry in the washer. About half way through the cycle I heard a loud noise and found out that it was the washing machine. It sounded like a spark/static noise that lasted about 10 seconds. I went to the laundry room and it smelled as if something burnt and there was smoke. I opened the washer and it was sparking inside and causing more smoke. I grabbed the fire extinguisher to be safe; I honestly thought it was going to start a fire. Once the sparking stopped, I unplugged it. My husband took a look and saw that something had blown up inside the machine.

    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Dec 16, 2017, sent to the company Jan 11, 2018, published by CPSC Jan 29, 2018

    The product, in the report: GE Harmony Profile Washing Machine

    We purchased a GE Harmony washing machine model WPGT9350 in 2005. It has worked fine until this morning. My wife started a load of laundry and once she hit the start button it started to spark continuously and black smoke began pouring out of the top of the machine. I had to turn off the main circuit breaker to stop it. I took the top apart and found the main circuit board motherboard was burned and had started melting.

    Model
    WPGT9350
    Serial number
    RH400303M
    Bought from
    Lowes Home Improvement, North Carolina
    Bought
    Dec 1, 2005
    Where
    Wake Forest, North Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Feb 6, 2017, sent to the company Mar 23, 2017, published by CPSC Apr 13, 2017

    The product, in the report: Ge washer

    Came home smell of wire burning in our ge washer modle# gtw460asj4ww top loading it turned itself on when we weren’t home could have caused a fire if we didn’t.come home in time. Waiting for service. Thank you [REDACTED]

    Where
    Unadilla, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Sep 29, 2016, sent to the company Oct 7, 2016, published by CPSC Oct 24, 2016

    The product, in the report: 2003 GE front load washer

    The drum of our 2003 GE front load washer Model #WSXH208A1WW has separated from the machine just like other GE washing machines listed in the recall. When operating, the spin cycle is so loud it sounds like a freight train and vibrates uncontrollably. I am afraid to run it fearing that the drum during high rpm’s will fly out of the machine and injure or kill someone in the area! This problem has existed for a few months. Prior problem was the shock absorbers. Both bottom absorbers died last year and caused the washing machine to bounce all over the washer room!!! Dangerous as it pinched and trapped my hand between the washer and dryer while it shook and bounced around! Took hours to access and replace the absorbers. I am now awaiting delivery of new washer but must continue to use this one in the meantime. I was quoted $500 for parts alone to fix the drum and bearing problem, labor additional. The recall of this GE Front Loader Washer should definitely be extended to include this model.

    Model
    WSXH208A1WW
    Serial number
    LF404268W
    Bought from
    Valley Sales
    Where
    westfield, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Jun 27, 2016, sent to the company Jul 6, 2016, published by CPSC Jul 20, 2016

    The product, in the report: GE ADORA MODEL NUMBER - WHDVH660HWWR (WHITE); FRONT LOAD WASHER; SIZE 3.8

    On June 26, 2016, smoke started coming from my washer. I was alerted by the issue because my dog started barking and would not stop. I smelled smoke and notice smoke vapors coming from my laundry room. I go to the laundry room and noticed smoke coming from the back of the washer. I tried to turn the washer off but the control buttons wouldn’t work. I had to unplug the washer to get it to stop. I had my work clothes inside and could not open the door. My kitchen filled with smoke and smoke started spreading to my living room. I had to turn on the exhaust fan in the kitchen and laundry room. I had to open all kitchen windows as well as living room windows. I opened the washing detergent receptacle and smoke came from there as well so I knew the inside of the washer was filled with smoke. I plugged the washer back in the outlet to try to get the control buttons to work so I could open the washer and remove the clothes. The power did not come back on. I waited about 10 minutes and the control panel lit up. I was able to open and remove the clothes. My work clothes smelled like they had been in a fire. Of course I couldn’t wash them again to get rid of the smell because I was afraid the washer would catch on fire as well as my house.

    I performed an online search of the event to see what may be the cause. To my dismay, there were several consumers who had the exact same issue and complained about this model and the lack of response from GE to recall this model. I completed a recall search on the GE website and found a recall for a similar washer (which look exactly like my model with the exception of the water pump being in a different place). GE’s website states - “GE Front Loading Washing Machines Recall (2006–2010 models)....The U.S. Consumer Product Safety Commission and the General Electric Company (GE) have announced a recall of 181,055 GE front load washing machines, manufactured from December 2006 until February 1, 2010. These units are white, have a round door and can be identified by the control panel unique to these particular models. Submit the information below or call the GE Recall Hotline to determine if your washer is included in the recall.”My washer model is WHDVH660HWW. My washer fits the description of the washer above - white, round door, and appears to be same control panel . The washer model pictured that was recalled which is similar to my model is [REDACTED]. I am concerned that there have been so many complaints about this particular model smoking and burning clothes. There are even youtube videos showing smoke emitting from this exact model. However, there is no recall for this model. Is it just coincidental that so many consumers with this exact model as mine are having or had the exact same problem. My washer was purchased in 2008. I am quite sure it was manufactured in between 2006-2010 as GE website states for the recalled washer.

    Does someone’s home have to catch fire and burn or become seriously injured in order for GE to recall this model? If I had not been home when this event occurred to immediately act, the washer would have caught fire and my home would have burned down. Not only that, but my dog would have burned as well not being able to exit the house on her own. If that would have happened, I would have filed a suit against GE given the overwhelming complaints about this issue going back to at least 4 years. GE needs to issue a recall on model number WHDVH660HWW before consumers become seriously injured. It poses a safey concern and is hazardous. A consumer even complained on their website about the model emitting smoke and gave a poor review of the model on GE’s website.

    It is my hope that the matter will be investigated and GE is mandated to issue a recall of model WHDVH660HWW before anyone is seriously injured, if they refuse to do a voluntary recall.

    Model
    WHDVH660HWW
    Serial number
    FM201292T
    Bought from
    CONNS APPLIANCES, Texas
    Bought
    Sep 6, 2008, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by GE Appliances
    How badly, in CPSC’s words
    Incident, No Injury
  12. Not said

    Made Apr 3, 2016, sent to the company Apr 11, 2016, published by CPSC May 2, 2016

    The product, in the report: Front loader washing machine

    I have mildew on my front loading washing machine. I’ve found the mildew on the clothes and in the inside of the rubber seal of the washer.

    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by GE Appliances
    How badly, in CPSC’s words
    Unspecified

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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