Hearth Record

Back to Dolls, stuffed toys and action figures

Snuggle Buddy Australia, “Heat and Hug” Llama dolls, stuffed toys and action figures

1 report to CPSC, the latest made Dec 26, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Dec 26, 2019the latest report was made
  • Dec 26, 2019the earliest
  • 0with the company’s comments
Brand
Snuggle Buddy Australia, “Heat and Hug” Llama
Maker
Dongguan Rhine Toys & Handbags Manufacturing Co., Ltd.Makers, importers or sellers, as the reports name them
Product
Dolls, stuffed toys and action figuresCPSC’s product type: Dolls, Plush Toys, and Action Figures (code 1394), in Toys & Children: Toys

By month

1 report from January 2019 to December 2019; the most in December 2019, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
December 20191

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Dec 26, 2019, sent to the company Feb 19, 2020, published by CPSC Feb 13, 2020

    The product, in the report: Snuggle Buddy Australia, “Heat and Hug” Llama. White, with colored decorations. Aprox 10’x12”. New in box when purchased.

    My 10 year-old daughter received a “Snuggle Buddy” llama yesterday for Christmas. It has an insert that is meant to be microwaved for 30 seconds and then replaced into the llama for a cosy sleep toy.

    In the middle of the night she decided to re-warm the toy herself. She put the entire toy into the microwave and set it for 1 minute. The ears caught fire almost immediately (she thinks within 20 seconds) and completely melted the top of the toy. Thankfully she was able to get the fire out with hurting herself. When she came and got me the entire kitchen was smoky and the toy destroyed.

    The ears were made of a gold-burlap looking material. There wasn’t any warning that the toy was extremely flammable, and I had read the warming directions and she hadn’t. Also- the buttons to remove/insert the heating pack are difficult to use, so it’s not hard to imagine others might stick the whole toy in the microwave out of frustration.

    Bought from
    Tj Maxx
    Bought
    Nov 4, 2019, about then
    Where
    West Hills, California: Home/Apartment/Condominium
    Who was involved
    Age 10, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Snuggle Buddy Australia, “Heat and Hug” Llama, made or sold by Dongguan Rhine Toys & Handbags Manufacturing Co., Ltd.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Dolls, stuffed toys and action figures

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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