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Hexbug dolls, stuffed toys and action figures

6 reports to CPSC, the latest made Nov 16, 2016. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 6reports to CPSC
  • Nov 16, 2016the latest report was made
  • Jan 1, 2012the earliest
  • 4with the company’s comments
Brand
Hexbug
Maker
Innovation First Labs, Inc.Makers, importers or sellers, as the reports name them
Product
Dolls, stuffed toys and action figuresCPSC’s product type: Dolls, Plush Toys, and Action Figures (code 1394), in Toys & Children: Toys
Other ways the reports write the brand (1)

“hexbug nano”

By month

1 report from December 2015 to November 2016; the most in November 2016, 1. 5 earlier reports, since January 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
November 20161
February 20141
August 20131
April 20132
January 20121

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • No one hurt 5 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Nov 16, 2016, sent to the company Aug 2, 2017, published by CPSC Aug 16, 2017

    The product, in the report: Hexbug Scarab Toy 477-2248-SCARAB-Small-610BAL-1214 07648 02248

    Enclosed, please find information our office received as a consumer complaint. We are processing this complaint through our Informal Complaint Resolution Service. We are forwarding you a copy for your information because it may include information of interest to your agency. If you have questions about this complaint, please contact the Consumer Resource Center by email at CRCComplaints@ATG.WA.GOV Please include the complaint number given above on any correspondence to our office.

    Sincerely, [REDACTED] Consumer Services Coordinator Consumer Protection Division [REDACTED] for in-state callers [REDACTED] for out-of-state callers

    ------------------------------------------------------------------

    I bought a Hexbug Scarab at the SeaTac Fireworks store on 11/7/16 as a gift for my boss’ children. We played with the toy that night and all was ok. Two nights later my boss told me the battery blew up and sounded like a bomb. She said it destroyed the toy and luckily neither of her children were nearby nor anyone else. This could have been tragic if anyone was playing or near the toy. I called Hexbug and the service representative said they received other calls about this issue. She asked for our emails to send a postage paid envelope to send the toy back in for a refund. I wasn’t concerned about my refund as much as I was for the safety of others. That is why I am complaining to the Consumer Protection Agency. Please look into this toy, batteries and problem. I want to make sure other children and people out there are safe from this product. If Hexbug is having this issue around the country, these toys should be removed from store shelves. I haven’t seen any safety precautions taken yet. Please let me know what will be done. Thank you.

    Why are these toys still being sold?

    Model
    Scarab
    Bought from
    SeaTac Fireworks store
    Bought
    Jan 7, 2016
    Where
    Seattle, Washington: Unspecified
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Hexbug, made or sold by Innovation First Labs, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Feb 17, 2014, sent to the company Feb 25, 2014, published by CPSC Mar 20, 2014

    The product, in the report: We purchased a Hexbug Scarab bug from Toys R Us 4 days ago. It was working fine for the first day, then would periodically stop working as if the batteries had died. Even though it was turned on, the toy would not move. Then all of a sudden, the next time my son tried it, the toy would work. Today, we were lying in bed reading books and my son was holding the toy in his hand (after trying to turn it on and it didnt work) when all of a sudden we heard a loud explosion. We were both startled, and I quickly determined that the the Hexbug had exploded. The back of the bug had exploded off and 2 of the batteries had flown out, one of which actually exploded in half. This left black battery debris all over our bed an on my sons hands and clothes. Thankfully, he was ok even after the plastic backing and battery exploded in his hands. I immediately had to wash all of our bedding due to the battery debris that covered our sheets. This is a serious matter that needs to be resolved. After doing a quick google search, this has happened to many families, therefore showing there needs to be an immediate resolution to this problem.

    We purchased a Hexbug Scarab bug from Toys R Us 4 days ago. It was working fine for the first day, then would periodically stop working as if the batteries had died. Even though it was turned on, the toy would not move. Then all of a sudden, the next time my son tried it, the toy would work. Today, we were lying in bed reading books and my son was holding the toy in his hand (after trying to turn it on and it didnt work) when all of a sudden we heard a loud explosion. We were both startled, and I quickly determined that the the Hexbug had exploded. The back of the bug had exploded off and 2 of the batteries had flown out, one of which actually exploded in half. This left black battery debris all over our bed an on my sons hands and clothes. Thankfully, he was ok even after the plastic backing and battery exploded in his hands. I immediately had to wash all of our bedding due to the battery debris that covered our sheets. This is a serious matter that needs to be resolved. After doing a quick google search, this has happened to many families, therefore showing there needs to be an immediate resolution to this problem.

    Model
    Scarab
    UPC
    807648022483
    Bought from
    Toys R US
    Bought
    Feb 17, 2014
    Where
    waterford, Unspecified: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Hexbug, made or sold by Innovation First Labs, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Aug 28, 2013, sent to the company Oct 29, 2013, published by CPSC Nov 13, 2013

    The product, in the report: Hexbug Nano (Newton Series). Small battery button cell powered robotic toy. Blue. packaging says suitable for age 3+

    My cousin gave my 9 year old disabled son a Hexbug Nano as a gift when he came on a short visit to London (England) from North America. It is a small robotic insect like toy. My son played with it for a few hours and had much pleasure from it, then my wife put it away in her handbag inside the packaging.

    When we looked at it again after a few days the battery seemed to have run down – perhaps we left it switched on in its packaging tube by mistake. I am not sure.

    I took the battery out to see what type it was, in order to buy a new one.

    I handed it to my wife to look at and it exploded violently as she held it. It was like a gunshot. I have never experienced a battery do anything like this before though I have read about explosions in batteries. Fortunately my wife was not hurt though we were both somewhat shaken.

    It is particularly alarming that this should happen with a child’s toy. The button cell reference was LR44GD.

    Model
    hexbug nano
    Serial number
    451-1416
    Bought
    Aug 1, 2013, about then
    Where
    london, United Kingdom: Home/Apartment/Condominium
    Who was involved
    Age 9, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand hexbug nano, made or sold by Innovation First Labs, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  4. Seen by a doctor or nurse

    Made Apr 9, 2013, sent to the company Apr 17, 2013, published by CPSC May 8, 2013

    The product, in the report: Hexbug Nano Crawling bugs Behaves like a real bug Flips over by itself Fits in your hand Batteries included 1.6 x .5 inches http://www.hexbug.com/nano/hexbug-nano-single.html

    My children have several Hexbug Nano’s, on 4/7/13 I needed to change the batteries on several of them. I was able to change 2 of the batteries without incident. While changing the third battery it was tighter in the toy than the previous two and as soon as I got it out of the toy it burst, peppering my face and eyes with the battery contents. I was able to wash my face and eyes immediately and felt no immediate effects. However a day later I experienced discomfort in my left eye, a trip to the optometrist revealed chemical burns to that eye.

    Model
    Hexbug Nano
    Bought from
    Target / Toys-r-Us, Texas
    Bought
    Dec 27, 2012, about then
    Where
    Austin, Texas: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Hexbug, made or sold by Innovation First Labs, Inc.
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  5. No one hurt

    Made Apr 3, 2013, sent to the company Apr 11, 2013, published by CPSC Apr 25, 2013

    The product, in the report: Hexbug 477-2248 Scarab

    3 days ago I purchased a Hexbug from Target. The item was sitting idle on the counter and suddenly 1 of the batteries exploded sending the bug and all its batteries across the room. Bits of battery and the remains of the bug were scattered on the floor. Luckily no one was around the bug when it occurred but we did see the force of the explosion and felt lucky that no one was hurt. This is a very unsafe toy, one I will not buy again and hope others see this as well.

    Model
    Hexbug 477-2248 Scarab
    Bought from
    Target
    Bought
    Mar 26, 2013, about then
    Where
    Hudson, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Hexbug, made or sold by Innovation First Labs, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Jan 1, 2012, sent to the company Jan 31, 2012, published by CPSC Jan 31, 2012

    The product, in the report: HexBug Ant

    My disabled son received several Hex bugs for Christmas. Tonight one of toys (the ant) exploded while not in use. The toy was sitting idle in our toy room, and had worked earlier in the day. The toy did occassionally get hair and other fine strands on its axle in the gear. One of the two batteries exploded tonight when the toy was sitting idle and blew it completely apart and left traces of burnt remnants of the battery all over the place. I’m very concerned this might happen with the rest of the similar toys purchased for him. I’m just glad it didn’t happen while the toy was being played with and could have caused serious damage to my child.

    Model
    HexBug Ant
    Bought from
    Target
    Bought
    Dec 13, 2011
    Where
    Pearland, Texas: Home/Apartment/Condominium
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand HexBug, made or sold by Innovation First Labs, Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Dolls, stuffed toys and action figures

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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