Build A Bear dolls, stuffed toys and action figures

3 reports to CPSC, the latest made Feb 25, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

3reports to CPSC
Feb 25, 2025the latest report was made
Feb 29, 2016the earliest
3with the company’s comments

Brand: Build A Bear
Maker: Build-A-Bear Workshop, Inc.Makers, importers or sellers, as the reports name them
Product: Dolls, stuffed toys and action figuresCPSC’s product type: Dolls, Plush Toys, and Action Figures (code 1394), in Toys & Children: Toys

Other ways the reports write the brand (2)

“Build-A-Bear” and “Build-A-Bear Workshop, Inc”

By month

2 reports from March 2024 to February 2025; the most in February 2025, 2. 1 earlier report, since February 2016, is in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
February 2025	2
February 2016	1

How badly anyone was hurt

Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Feb 25, 2025, sent to the company Mar 13, 2025, published by CPSC Mar 27, 2025

The product, in the report: The heartwarming hugs bear is a soft plush bear that has a large heart on the inside which you put in the microwave and heat according to your wattage. It’s light brown and made with a faux fur similar to a baby’s blanket making it soft to the touch. The eyes are embroidered and uses [REDACTED] to close the heart inside. But due to the weight of the bear the [REDACTED] often comes undone and scratches you. The heart supposedly has leca beads inside that heat up.

I purchased a bear from Build A Bear Workshop that is advertised to be heat safe. The heartwarming hugs bear as listed on their website has a heart inside that you can heat up in your microwave. When I purchased the plush I noticed it had an odd smell but chose to brush it off because it probably came straight from a factory. I shouldn’t have ignored the smell because the part of the bear that heats up was not safe. Whenever I would heat it up, following the instructions that came on the bears tag, it would smell like it was burning. Supposedly they use leca clay balls inside the heart to add weight and make it heat safe but leca balls shouldn’t smell like burning hair or burning fabric. So I decided to return the bear for my safety.

Model
HWH BROWN BEAR
UPC
0889794124266
Serial number
03196700192566
Bought from
The Simon mall of Rockaway at its Build a bear loo
Bought
Feb 7, 2025
Where
Rockaway, New Jersey: Other
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Build-A-Bear Workshop, Inc, made or sold by Build-A-Bear Workshop, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/17/2025) Build-A-Bear Workshop, Inc.: Build-A-Bear Workshop wholeheartedly embraces its responsibility to create products that are reliable and safe. We take precautions to ensure our products provide our guests with comfort and peace of mind while complying with legal and regulatory requirements by integrating quality and safety from product conception to shipment. The quality and safety requirements and standards we adhere to meet those for children’s toys and other products in the countries where Build-A-Bear Workshop operates and address health, safety, and environmental issues, including physical, mechanical, chemical, and electrical properties. These include the U.S. Consumer Product Safety Improvement Act (CPSIA), the American Society for Testing and Materials children’s toy safety standard (ASTM F963), and the E.U. Safety of Toys standard (EN 71), among other regulations.
Specifically, the Heartwarming Hugs Brown Bear was tested by an independent laboratory prior to its sale and passed all applicable requirements, including a test for microwavable personal warmers. As always, if any consumer has a concern about the quality of any Build-A-Bear product, we encourage them to contact our Guest Services department at 1-877-789-BEAR (2327).

CPSC report 20250225-F329C-2147332938. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 17, 2025, sent to the company Feb 21, 2025, published by CPSC Mar 7, 2025

The product, in the report: The product is a build a bear heartwarming hug sloth. It is weighted with the feature to cool and warm the bear by removing the heart out of a hole in the side of the bear with Velcro to shut and open the bear. The sloth is purple.

I was cut the product. The product being used was a build a bear heartwarming hugs sloth. I was using the product. It had fallen on my ground and I went to pick something up before picking it up and my foot passed I felt a sharp pain and looked down to see a cut.

Bought from
Buildabear.com
Where
Fredericksburg, Virginia: Home/Apartment/Condominium
Who was involved
Age 17, Female
The reporter’s relation to them
Self
As this report names them
Brand Build-A-Bear, made or sold by Build-A-Bear Workshop, Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/24/2025) Build-A-Bear Workshop, Inc.: Build-A-Bear Workshop wholeheartedly embraces its responsibility to create products that are reliable and safe. We take precautions to ensure our products provide our guests with comfort and peace of mind while complying with legal and regulatory requirements by integrating quality and safety from product conception to shipment. The quality and safety requirements and standards we adhere to meet those for children’s toys and other products in the countries where Build-A-Bear Workshop operates and address health, safety, and environmental issues, including physical, mechanical, chemical, and electrical properties. These include the U.S. Consumer Product Safety Improvement Act (CPSIA), the American Society for Testing and Materials children’s toy safety standard (ASTM F963), and the E.U. Safety of Toys standard (EN 71), among other regulations.
Specifically, the Heartwarming Hugs Sloth was tested by an independent laboratory prior to its sale and passed all applicable requirements, including sharp edge testing. As always, if any consumer has a concern about the quality of any Build-A-Bear product, we encourage them to contact our Guest Services department at 1-877-789-BEAR (2327).

CPSC report 20250217-81A4C-2147333131. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 29, 2016, sent to the company Mar 8, 2016, published by CPSC Mar 29, 2016

The product, in the report: Build A Bear Dragon

Build A Bear Stuffed Dragon stitching comes apart at seam of stomach. Stuffing comes out

Model
Dragon
Bought from
Build A Bear, California
Bought
Jul 9, 2015, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Build A Bear, made or sold by Build-A-Bear Workshop, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/16/2016) Build-A-Bear Workshop, Inc.: We appreciate this guest (purchaser) taking the time to complete an incident report with CPSC for the Starbrights Dragon. At Build-A-Bear Workshop, the safety of our guests and their families are our top priority. In keeping with our promise to put our guests’ safety first, Build-A-Bear Workshop issued a voluntary product safety recall of the Starbrights Dragon on October 22, 2015. The Dragon was recalled because we had become aware that the fibrous stuffing material might become accessible due to the weakness of the satin seam on the middle section of these Starbrights Dragons. This could present a potential choking hazard to young children. To date, we have had no reports of safety incidents from consumers, and we are unaware of any injuries caused by the product.
We encourage every guest who has a Starbrights Dragon to contact us directly at our product hotline 1-888-236-5683 or email us at ProductHotline@buildabear.com or return the Starbrights Dragon to their local Build-A-Bear Workshop where they can exchange it for a coupon to select any of our available furry friends.
At the time we recalled the Starbrights Dragon, we contacted all registered purchasers of the product to inform them of the voluntary recall and ask that they return the Dragon. When conducting the recall, Build-A- Bear Workshop utilized the contacts created by our product registration process to reach guests directly and, as a result, achieve a much more effective recall process. Unfortunately, we did not have this guest’s contact information in our database to send them an email or letter through US mail informing them of the recall for Starbrights Dragon.
We have been in contact with this guest and are offering her the opportunity to select any of our furry friends as replacement product for the Starbrights Dragon.

CPSC report 20160229-C16D1-2147421296. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Build A Bear dolls, stuffed toys and action figures

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.