Lift Master automatic garage doors or door openers

3 reports to CPSC, the latest made Sep 12, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

3reports to CPSC
Sep 12, 2026the latest report was made
Jun 5, 2013the earliest
2with the company’s comments

Brand: Lift Master
Maker: ChamberlainMakers, importers or sellers, as the reports name them
Product: Automatic garage doors or door openersCPSC’s product type: Automatic Garage Doors or Door Openers (code 138), in Home Maintenance and Structures: Doors & Windows

Other ways the reports write the brand (2)

“LiftMaster” and “Liftmaster professional 1/3”

By month

1 report from October 2025 to September 2026; the most in September 2026, 1. 2 earlier reports, since June 2013, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
September 2026	1
February 2022	1
June 2013	1

How badly anyone was hurt

No one hurt 1 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury
Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Sep 12, 2026, sent to the company Sep 16, 2026, published by CPSC Sep 30, 2026

The product, in the report: LiftMaster Elite Series Model 8550W Wi-Fi Belt Drive Garage Door Opener with myQ

On the evening of August 20, 2026, my son was reversing our [REDACTED] out of the attached garage at our home. While the vehicle was in the door opening, the garage door came down onto the vehicle and continued to drive downward. It did not reverse. It creased the top edge of the liftgate and the rear spoiler, at roof height, and the door itself was pulled out of its track and bowed.
The opener is a LiftMaster 8550W with myQ, Serial No. 0F00 026 380. The photoelectric safety sensors are mounted at or below six inches above the floor on both sides of the opening, which is the height Chamberlain’s own installation manual specifies.
The door did not reverse at any point. Chamberlain’s own device logs, which the company provided to me on September 1, 2026, record two door force obstruction events and two fault codes during this sequence, with no reversal after either one. The wall control display currently reads “EXCESSIVE CLOSING FORCE DETECTED, ERROR CODE 4-1, SEE USER MANUAL.” Chamberlain has not explained what triggers that code or when it was first recorded on this unit.
The door was professionally maintained. Torsion springs and rollers had been replaced by a licensed garage door company before the incident, under Invoice No. [REDACTED].
I want to state the factual dispute plainly, because it does not change the safety issue I am reporting.
Chamberlain’s position, stated by its Assistant General Counsel, is that a household myQ account commanded the door to close roughly one minute after it was opened, and that my son then reversed the vehicle into the closing door. I dispute that sequence. The physical damage is a crease across the highest point of the vehicle, the liftgate top edge and spoiler, which is consistent with downward force from a door descending onto a vehicle, not with a vehicle reversing into the face of a door, which strikes low on the bumper and lower tailgate.
But the report I am making to CPSC does not depend on resolving that dispute. On either version of events, a powered residential garage door descended onto a vehicle occupying the door opening, registered force obstruction and fault conditions, and did not reverse.

Model
LiftMaster Elite Series Model 8550W
Serial number
0F00 026 380
Where
Houston, Texas: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand LiftMaster, made or sold by Chamberlain
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/30/2026) Chamberlain: Product safety is a top priority for The Chamberlain Group (“Chamberlain”). We promptly investigate each CPSC database incident report and, where appropriate, take action to remedy identified issues. All Chamberlain garage door openers meet or exceed applicable industry standards and are retested periodically to certify compliance. We have been in touch with the consumer and respectfully disagree with the CPSC report provided. Chamberlain fully investigated this issue.
Chamberlain found, and the consumer does not dispute, that: • The consumer’s son commanded the door to close; • The consumer’s son reversed a vehicle out of the garage while the garage door was actively closing; and • The closing garage door made contact with the reversing vehicle.
Nothing the consumer has shared with Chamberlain suggests that the garage door opener did not reverse. Videos provided by the consumer to Chamberlain show clearly a garage door bowed outward partially closing and reversing back to its at-rest position.
As explained to the customer, once his household member commanded the door to close, it would necessarily have continued in motion until the first of the following three events occurred: (i) a part of the vehicle (or some other object) crossed the path of photo-eye safety sensors; (ii) someone commanded the door to stop; or (iii) the door came into contact with a part of the vehicle or other object. Based on the photo evidence (which reflects an impact at the top rear spoiler of the vehicle), vehicle model detail provided by the customer to Chamberlain and publicly available vehicle specifications (which reflect that the vehicle in question has a ground clearance higher than the point at which the consumer installed photo-eye sensors), the first event to occur as the vehicle reversed was (iii) the door coming into contact with vehicle. Although the force of a moving vehicle hitting a closing garage door may have disrupted its position on the track, which may send the device into error mode and prevent it from closing fully as one would expect in the absence of vehicular impact, nothing the consumer has shared with Chamberlain suggests that the garage door opener did not operate as expected.
Chamberlain encourages consumers to contact us with concerns relating to our products by calling 800-528-5880. Chamberlain takes customer feedback very seriously and uses such information to evaluate and improve our products.

CPSC report 20260912-6B5CD-2147310166. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Feb 2, 2022, sent to the company Feb 4, 2022, published by CPSC Sep 13, 2022

The product, in the report: lift master automatic garage door opener

New garage door opener caught fire

Model
050DCTWFLK
Serial number
OF002C8083
Where
Michigan: Home/Apartment/Condominium
Who was involved
Age 35, Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Lift Master, made or sold by Chamberlain
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20220202-75AAD-2147357737. Submitter: Public Safety Entity Search for it on SaferProducts.gov
Not said
Made Jun 5, 2013, sent to the company Jun 13, 2013, published by CPSC Jun 27, 2013

The product, in the report: Residential Garage Door opener Model 2245 Chamberlain Liftmaster Professional 1/3 HP

Unsafe garage door opener manufacturer Chamberlain Group AKA Liftmaster. Without any warning garage door self imploded on itself crushing the door into a big ball of metal. Another incident, the door went into a panic closing and opening uncontrollably. A final incident, possibly the worst from a personal injury standpoint, the chain that drives the door broke free of the member holding it and caused the chain to rip through the air at a very high velocity similar to flying metal.

Model
2245
Serial number
30132101125
Bought from
Installed in new home
Where
Marana, Arizona: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Liftmaster professional 1/3, made or sold by Chamberlain
How badly, in CPSC’s words
Unspecified

The company’s comments, in its own words

(6/24/2013) Chamberlain: Product safety is a top priority for Chamberlain. We promptly investigate each CPSC database incident report. All Chamberlain garage door openers meet or exceed all industry standards, including UL325. Chamberlain has conducted extensive testing on this type of operator. Underwriter’s Laboratory has also validated these test results. After testing this operator, we cannot duplicate what the customer is stating as the issue. We encourage customers to provide additional information about incidents by calling 800-528-5880. Chamberlain takes customer feedback very seriously and uses such information to evaluate and improve our products.

CPSC report 20130605-FF66D-2147455468. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Lift Master automatic garage doors or door openers

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.