Hearth Record

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Ideal automatic garage doors or door openers

1 report to CPSC, the latest made Jan 12, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Jan 12, 2025the latest report was made
  • Jan 12, 2025the earliest
  • 0with the company’s comments
Brand
Ideal
Maker
CLOPAY BUILDING PRODUCTS CO.Makers, importers or sellers, as the reports name them
Product
Automatic garage doors or door openersCPSC’s product type: Automatic Garage Doors or Door Openers (code 138), in Home Maintenance and Structures: Doors & Windows

By month

1 report from February 2024 to January 2025; the most in January 2025, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20251

How badly anyone was hurt

  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No incident, no one hurt

    Made Jan 12, 2025, sent to the company Jan 17, 2025, published by CPSC Feb 3, 2025

    The product, in the report: Ideal Door Overhead Garage Door Left-Winding Unit for EZ-SET Torsion Spring Model Number: Left-Winding-Unit Menards MENARDS SKU: 4311455

    Purchased and installed Ideal brand Garage Door with EZ-Set torsion spring. Garage Door System was installed the summer of 2024. a few days ago, the EZ-Set torsion spring winding mechanism failed, resulting in torsion spring becoming detached heavy garage door to fall and the garage door overcame the weight of the belt drive opener and dropped. The cause of the failure failed (broken) plastic tabs in the tensioner that are responsible with turning and maintaining torsional force on the spring. These tabs are fragile and should be made stronger (perhaps out of metal) to withstand the extreme force (during all climates including cold temps as we get here in Minnesota). The failure occurred while the door was being raised, so if a person or pet were to be under the door at that time - serious injury (or worse) could have occurred. After I experienced this failure, I found another person on youtube with the same failure - so this is NOT an isolated incident. I did reach out to Ideal door company and they are asking all the warranty related questions - so I simply informed them I was sharing this with you and not pursuing warranty . The reason I am reporting this is my concern for safety and that hey need to improve the design - perhaps recall?

    Model
    EZ-Set winding Unit SKU 4311455
    Serial number
    do not have
    Bought from
    Menards
    Bought
    Jul 17, 2024, about then
    Where
    Oak Grove, United States: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Ideal, made or sold by CLOPAY BUILDING PRODUCTS CO.
    How badly, in CPSC’s words
    No Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Automatic garage doors or door openers

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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