Quietside water heaters, kind not given
2 reports to CPSC, the latest made Mar 8, 2020. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Mar 8, 2020the latest report was made
- Mar 3, 2015the earliest
- 0with the company’s comments
- Brand
- Quietside
- Makers
- Challenger Supply Holding and Quietside CorporationMakers, importers or sellers, as the reports name them
- Product
- Water heaters, kind not givenCPSC’s product type: Water Heaters, Not Specified (code 134), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| March 2020 | 1 |
| March 2015 | 1 |
How badly anyone was hurt
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Mar 8, 2020, sent to the company Mar 16, 2020, published by CPSC Mar 30, 2020
The product, in the report: Quietside tankless water heater 199a
I had a problem with my tankless water heater quietside odw 199a it keeps over heating so I contacted the company and was told there was a recall cause they were over heating and causing fire it’s now been months since I contacted them they told me someone would come fix it right away and no one ever came I’ve contacted the company on a daily basis and every time tell me a manager will call me back tomorrow or they tell me to call a number they gave me and no one answers or responds to messages. I’m a single parent of a 5 yr old I need hot water and I dont need is a piece of equipment that could burn my house down with my 5yr in it
- Model
- Quietside odw 199a
- Where
- Moose Jaw, Canada: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Quietside, made or sold by Quietside Corporation
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 3, 2015, sent to the company Mar 30, 2015, published by CPSC Apr 13, 2015
The product, in the report: Dual purpose water heater
Included in recall #15-026.
The consumer stated that the backside of the water heater discolored. The paint in the area bubbled. The wall where the unit was mounted to is also discolored and shown sign of heat damage.
The consumer has reached out to Challenger Supply Holdings for a recall on his unit.
The consumer stated that if this was not detected, it could have caused a fire.
- Model
- DPW-120A
- Serial number
- 961091001727
- Bought from
- Online
- Bought
- Jan 1, 2009, about then
- Where
- Scobey, Montana: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Quietside, made or sold by Challenger Supply Holding
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.