NAVIEN other water heaters
1 report to CPSC, the latest made Aug 28, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Aug 28, 2025the latest report was made
- Aug 28, 2025the earliest
- 0with the company’s comments
- Brand
- NAVIEN
- Maker
- NAVIEN AMERICA, INCMakers, importers or sellers, as the reports name them
- Product
- Other water heatersCPSC’s product type: Other Water Heaters (code 133), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2025 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Aug 28, 2025, sent to the company Sep 10, 2025, published by CPSC Sep 24, 2025
The product, in the report: NPE Condensing Water Heaters, White, width 17.3inches, height 27.4 inches, depth 13.2inches Model name : NPE-240S(NG)
I saw the error code of Tankless heater Boiler, and opened the boiler cabinet. I found water accumulated inside, evidence of water leakage from the boiler components, and corrosion of all components beneath the boiler components due to water damage.
- Model
- NPE-240S(NG)
- UPC
- 884954974170
- Serial number
- Sn:7417H2052381039
- Where
- Tujunga, California: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand NAVIEN, made or sold by NAVIEN AMERICA, INC
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.