HTP other water heaters
1 report to CPSC, the latest made Jul 28, 2017. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jul 28, 2017the latest report was made
- Jul 28, 2017the earliest
- 0with the company’s comments
- Brand
- HTP
- Maker
- HTP, Inc (DBA Heat Transfer Products)Makers, importers or sellers, as the reports name them
- Product
- Other water heatersCPSC’s product type: Other Water Heaters (code 133), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2017 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jul 28, 2017, sent to the company Nov 30, 2017, published by CPSC Jan 17, 2018
The product, in the report: Combination boiler.
I own and installed a “combination boiler” (combi boiler) manufactured by Heat Transfer Products (HTP), model number eftc-199W. This appliance provides hot water for heating a building as well as hot water for domestic use such as bathing. The problem is with the temperature of the domestic hot water (DHW). Despite the temperature setting being set to 115°, it can get as hot as 160+° at a faucet. I have worked with HTP to resolve this problem, but it appears to me to be caused by a design defect. In addition, I recently learned that despite the product having the ETL logo on it as well as a certification number, ETL informs me that this product model is not certified. I believe that this product poses a serious scalding risk to consumers.
I recently spoke to a staff member at the CPSC to get the status of the report I filed as entitled above. That staff member asked me to send a photo of the manufacturer’s label and that photo is attached. Please note the ETL logo and certification. I looked into what tests were performed by ETL and what I found out is that this product is in fact not certified by ETL. I have written confirmation of this from ETL. Following is a link to a video that I took that shows exactly what and when this combination boiler delivers domestic hot water at temperatures exceeding 160°F even though the temperature is set to 115°F. 7-15-17 EFTC199W Test That Scalds.MP4
- Model
- EFTC 199W
- Serial number
- 012616SA1100067
- Bought from
- Slakey Brothers, Oregon
- Bought
- May 10, 2016, about then
- Where
- Monterey, California: Home/
Apartment/ Condominium - Who was involved
- Age 61, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand HTP, made or sold by HTP, Inc (DBA Heat Transfer Products)
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.