American Water Heater other water heaters
1 report to CPSC, the latest made Jan 4, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jan 4, 2025the latest report was made
- Jan 4, 2025the earliest
- 0with the company’s comments
- Brand
- American Water Heater
- Maker
- American Water HeatersMakers, importers or sellers, as the reports name them
- Product
- Other water heatersCPSC’s product type: Other Water Heaters (code 133), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2025 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jan 4, 2025, sent to the company Jan 17, 2025, published by CPSC Feb 3, 2025
The product, in the report: 80 Gallon Hybrid American Water Heater
This is about 80 Gallon Hybrid American Water Heater Model number HPE10280H045DV. we had an almost boling water coming out of the water heater. As I investigated, I saw that the upper element was grounded. I immediately cut the power and applied it again to see what is going on. When power is applied, even before power button is pressed, the control board sends 240V to the upper element. If element is working fine, it cuts the 240V in a second or so. But if it is not working, like being grounded, it continues to send 240V. Remember that this happens even before power button is pressed.
So that 240V electricity finds its way from the element to the ground and heats the water, until the safety switch cuts the power.
I also checked if the relay to the upper element is stuck. So I changed the controller board first. It did the same thing. I changed the element, and everything went fine.
I believe this is a major safety issue.
- Model
- HPE10280H045DV
- Serial number
- 1046A009276
- Bought from
- amazon.com
- Bought
- Feb 20, 2012
- Where
- Austin, Texas: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand American Water Heater, made or sold by American Water Heaters
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.